2015 Toyota Camry

The contact owns a 2015 Toyota Camry. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 64,000.

Intermittent EPS warning light illuminates during highway driving with steering wheel lock-up subsequently followed by a reset of certain electrically powered items associated with but not necessarily limited to the following systems: 1. Stability Control System warning indication 2. TPMS light 3. Radio power cycles 4. Check engine light. After turning the car off and then back on again these issues clear initially, but will intermittently happen at random durations of time anywhere from an additional 1 to 3 hours of driving. I've been discussing with Toyota Customer Service, who has known issues with the 2015 Toyota Camry under NHTSA Campaign ID: 15V144000, but they are trying to tell me that it only applies to V6 and Hybrid 2015 Camry's. I feel that this is also applicable to my vehicle VIN: [XXX] . I feel Toyota is refusing to acknowledge this critical safety issue affecting more 2015 Toyota Camry vehicles. I've never had an issue like this with 5 other previously owned vehicles. When asked if I could pay for the fix myself they informed me that it is not possible without a recall! My Toyota dealer is refusing to fix the issue and Toyota Customer Service hasn't responded in over 3 weeks to my inquiry. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering wheel clockspring ribbon was worn down in the middle, resulting in an open circuit of the SRS. The wear is between the ribbon and inside wall of the container that houses the ribbon. It appears to be a designing flaw or manufacturing defect. The wear was discovered by tearing down the clockspring unit. Airbag light on the dashboard was lit in November 2023. Replaced the clockspring unit on 2/17/2024. Without fixing the problem, the airbag on the steering wheel does not function when needed.

LOSS OF ELECTRICAL POWER STEERING Automatic cruise control affected- not working. Does not maintain speed when using DRCC. mechanic states there is a problem with ECU response. loud revving sound heard after repeated attempts to use DRCC my other 2015 toyota camry base was affected and approved for repair still awaiting recall for this 2015 toyota camry XLE

To the esteemed officials of the US Department of Transportation, My name is [XXX] and I am the owner of a 2015 Toyota Camry SE. I recently had my car repaired for a completely separate issue and while I addressed a problem with the steering, my mechanic made me aware of a 2015 recall for the Electrical Power Steering electronic control unit. I was provided with information regarding it. While my VIN number was not listed as an automobile affected by this issue, it is evident that this is what's occurring. My days have been spent on the phone with the manufacturer and was told numerous times that my VIN number was not identified in said recall. As a result, I was told not to drive my car due to it being a safety concern, meaning I could lose overall control of the car, and I am now lacking transportation. Please advise on how to proceed, I would like to get this matter resolved in a reasonable time. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Toyota Camry. The contact stated that while driving at approximately 60 MPH, the vehicle inadvertently decelerated, and the RPM’s decreased to 0 and the vehicle jerked. The check engine warning light, electronic stability control, and traction control warning lights illuminated. The contact stated that she was able to veer the vehicle off the road. The vehicle was taken to a transmission specialist where the contact was informed that the electrical had failed and the EPS and ECU needed to be replaced. The contact referenced NHTSA Campaign Number: 15V1440000 (Steering). The dealer was contacted, and an appointment was scheduled. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the dealer. The failure mileage was approximately 83,000.

I had no problems with my 2015 Toyota Camry SE that does not even have 90,000 miles on it, and then I started experiencing a shutter when driving between 25 and 50mph. It feels like you are driving over rumble sticks in the roadway, or an abnormal shaking. There is no warning light illuminated on my dashboard ex: engine light. If I take my foot of the accelerator pedal the shutter/shaking would stop or if I pushed on the accelerator to go faster, it will come out of the shutter/shaking also. While I was getting an oil change at the Toyota dealership, I spoke with the Toyota customer service representative about the closed recall (T-SB-0312-17) for this issue on 2012-2014 Toyota Camry's while doing research on this issue and I was told that Toyota has no plans on doing another recall because they have fixed the problem and I would have to have the car fixed myself which could cost upwards of $3,000.00 out of pocket. Why should a customer have to pay hundreds of dollars to have their car diagnosed for a known problem based on internet forums and other Toyota complaints. The engine light is not on, so a code may not even show up. I cannot afford to pay that, and Toyota should stand by their vehicles, stop giving customers the run around and do another recall as this is a big safety issue of faulty parts which can cause a major accident if the car loses power and stalls.