2015 Toyota Camry

TL* THE CONTACT OWNS A 2015 TOYOTA CAMRY. THE CONTACT STATED WHILE TURNING, THE STEERING WHEEL FELT LOSS, AND THE CHECK AIR PRESSURE FOR TIRES WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INSPECTS THE TIRES AND AIR WAS ADDED IN THE TIRES. ONCE THE CONTACT LEFT THE INDEPENDENT MECHANIC DRIVING AT 45 MPH IN THE RAIN, BOTH PASSENGER AND DRIVER REAR TIRES SHIFTED TO THE RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE, AND TRIED TO REGAIN CONTROL OF THE VEHICLE STEERING WHEEL WHICH FAILED TO OPERATED CORRECTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED, CAUSING THE CONTACT TO CRASHED INTO A TELEPHONE POLE. ALL AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BRUISING TO THE LEFT SIDE OF HER BODY. THE LEFT FOOT SEVERELY SPRUNG. MEDICAL ATTENTION WAS CONTACTED AND HAD TAKEN THE CONTACT TO THE HOSPITAL WHERE THE CONTACT WAS TREATED FOR HER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE TO A COLLISION SHOP, WHERE THE CONTACT INSURANCE COMPANY WAS CONTACTED CAME OUT TO THE LOT AND TOWED THE VEHICLE TO ANOTHER LOT WHERE AT THIS TIME WAS AWAITING RESULTS. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER NOR DEALER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,868.

WENT TO THE WALMART TIRE & AUTO CENTER IN SAND SPRINGS, OK (STORE #00838) FOR A NEW SET OF TIRES. WHEN I LEFT, THE TPMS WAS SHOWING AN ERROR. I RETURNED TO THE CENTER AND THEY SAID IT WOULD CLEAR ON ITS OWN. IT DID NOT. THEY HAD BROKEN ONE OF THE TPMS SENSORS WHICH IS WHY THE SYSTEM WAS FAULTING. SO, THEY SENT ME AWAY WITH A FAULTY TPMS THAT THEY DAMAGED. I TRIED TO GET IT REPAIRED AT MY HOMETOWN WALMART IN SEARCY, AR BUT WAS UNSUCCESSFUL, SO I TOOK IT BACK TO THE TOYOTA DEALER WHERE I PURCHASED THE CAR AND THEY REPAIRED IT AT MY EXPENSE. I HAVE CONTACTED THE SAND SPRINGS WALMART MANAGEMENT ABOUT THE SITUATION WITH NO RESPONSE. I CONTACTED WALMART CORPORATE IN BENTONVILLE, AR AND THEIR RESPOSE WAS TO CONTACT THE SAND SPRINGS WALMART TO RESOLVE THE ISSUE, WHICH I HAVE ALREADY ATTEMPTED TO DO. ATTACHED ARE PICTURES OF THE TPMS SENSOR THAT WAS BROKEN BY THE SAND SPRINGS WALMART, AND A PICTURE OF THE AFTER-MARKET TPMS SENSOR THAT WAS INSTALLED BY THE SEARCY, AR WALMART THAT WAS NOT COMPATIBLE WITH MY TOYOTA. I HAVE COPIES OF LETTERS TO BOTH THE SAND SPRINGS WALMART AS WELL AS WALMART CORPORATE THAT I CAN PROVIDE UPON REQUEST. I THOUGHT THE NHTSA SHOULD BE AWARE THAT THE SAND SPRINGS WALMART TIRE & AUTO CENTER WAS DAMAGING THE TPMS ON CARS AND SENDING VEHICLES ON THEIR WAY WITH FAULTY TPMS. I HAVE INCLUDED AN IMAGE OF THE SERVICE ORDER #485700 42175 WHICH INDICATES THEY RESET THE TPMS WHICH CLEARLY DID NOT HAPPEN. IT ALSO HAS A SIGNATURE ON THE FORM THAT IS CLEARLY NOT MINE.

DEAR SIR/MADAM, I'VE BOUGHT A CERTIFIED CAMRY 2015 WITH 30K MILES ON IT 6 MONTH AGO FROM OURISMAN FAIRFAX TOYOTA DEALER! THE CAR CAME WITH 4 BRAND NEW GOODYEAR TIRES. LAST WEEK, BOTH MY FRONT TIRES GOT FLAT AT THE SAME TIME ON THE SIDEWALLS WHICH MEANS THE TIRES WERE OF SUCH A LOW QUALITY! ONE OF MY TIRES GOT A 3-INCH HOLE ON THE SIDEWALL AT LOW SPEED! THANK GOD WE WEREN'T ON A HIGHWAY IN THE TIME OF THAT INCIDENT! ANYWAY, I FOLLOWED UP THIS PROBLEM TO AT LEAST GET MY FLAT TIRES COVERED BY MY TOYOTA CERTIFICATION OR TIRE MANUFACTURER WARRANTY. BOTH OF THEM DENIED TO HELP ME AND REFERRED ME TO EACH OTHER! I'M STILL SHOCKED WHY TWO FRONT TIRES SHOULD GET FLAT AT THE SAME TIME ON THE SIDEWALL NOT ON TREAD! WHILE THEY'VE BEEN ONLY USED FOR LESS THAN 8K MILES! IT PUTS MY WHOLE FAMILY'S LIFE IN DANGER! THEY SHOULD AT LEAST PAY ME FOR THE FLAT TIRES! I HIGHLY APPRECIATE IF YOU COULD HELP ME SOLVE THIS ISSUE, REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

THESE ARE MY OEM TIRES ON MY 2015 TOYOTA CAMRY HYBRID WITH 13,000 MILES. THE TIRES ARE THE OEM BRIDGESTONE TURANZA EL400-02 TIRES. I HAVE DISCUSSED THE PROBLEM WITH LE MIEUX & SON TOYOTA IN GREEN BAY, WI. THE OWNER IS TOM LE MIEUX AND IS THE PERSON I TALKED WITH AMONG HIS SERVICE MANAGER AND THE SALESMAN. THE WEAR ON THE TIRES IS ACTUALLY EVEN ACROSS THE FRONT TIRES AT 7/32 AND 8/32 ON REAR TIRES. YOU WILL NOTICE THAT THE CENTER TREAD PATTERN IS ALMOST GONE EACH TIRE AND EXTENDING INTO THE NEXT TREAD PATTERN ON EACH SIDE OF THE MIDDLE TREAD. THERE HAS BEEN NO OVER INFLATION OF THE TIRES AND THE TIRES HAVE BEEN ROTATED THREE TIMES NOW ACCORDING TO THE SERVICE MANAGER AND MY MAINTENANCE BOOK. PER TOM LE MIEUX AND HIS STAFF THERE IS NOTHING THAT THEY WILL DO TO RECTIFY THE PROBLEM OF THE ODD CENTER TREAD PATTERN WEAR. TOYOTA PUTS THIS JUNK ON THEIR VEHICLES AND ONE SHOULD ONLY EXPECT TO GET 20,000 MILES FROM THEM. LOOSING THE TREAD PATTERN IS A SAFETY ISSUE AND THE TIRES SHOULD BE REPLACED. THIS CAR IS ALREADY HYDROPLANING. THE TIRES SLIP DURING ACCELERATION FROM A STOP SIGN. THE ALSO SLIP WHEN CORNERING ON WET PAVEMENT. I BOUGHT A 2007 CAMRY WITH THE SAME TIRES ON IT AND BASICALLY HAD A SIMILAR WEAR ISSUE PROBLEM IN 2008. AT THAT TIME BRIDGESTONE WAS ALSO HAVING PROBLEMS WITH THESE TURANZA TIRES AND TOYOTA REPLACED MY TIRES. NOT THIS TIME THEY SAY.

TL* THE CONTACT OWNS A 2015 TOYOTA CAMRY. WHILE DRIVING IN THE SNOW, THE WHEEL WELLS BECAME CLOGGED AND CAUSED THE VEHICLE TO EXPERIENCE STEERING FAILURES. DUE TO THE FAILURE, THE BRAKES FAILED TO WORK. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE DURING BAD WEATHER. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE REAR BRAKES SEIZED AND THE CALIPER BRACKETS MALFUNCTIONED, CAUSING HOT SPOTS ON THE REAR ROTORS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.