20 miles · May 13, 2016
Visibility/wiper
THE SLANT OF THE WINDSHIELD IS SUCH THAT THE TOP OF DASH REFLECTS IN IT. AS A RESULT THE DRIVER IS LOOKING THROUGH THE REFLECTION OF THE DASH WHILE DRIVING, REDUCING CLARITY OF SIGHT. THIS IS A PARTICULAR ISSUE WHEN DRIVING FROM BRIGHT SUNLIGHT INTO SHADED AREAS AND THE REVERSE. THE REFLECTION OCCURS MOST OF THE TIME WITH FEW…
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THE SLANT OF THE WINDSHIELD IS SUCH THAT THE TOP OF DASH REFLECTS IN IT. AS A RESULT THE DRIVER IS LOOKING THROUGH THE REFLECTION OF THE DASH WHILE DRIVING, REDUCING CLARITY OF SIGHT. THIS IS A PARTICULAR ISSUE WHEN DRIVING FROM BRIGHT SUNLIGHT INTO SHADED AREAS AND THE REVERSE. THE REFLECTION OCCURS MOST OF THE TIME WITH FEW EXCEPTIONS. IT DOES NOT OCCUR ONLY DURING THE DAY. THE REFLECTION OCCURS AT NIGHT CAUSED BY THE LIGHT FROM STREET LIGHTS. THEN NOT ONLY IS IT DARK BUT THE DRIVER IS LOOKING THROUGH THE REFLECTION ON THE WINDSHIELD. THIS CONDITION HAS EXISTED SINCE PURCHASE, JULY 2015.
NHTSA ODI #10864707
1,500 miles · Oct 11, 2015
Visibility/wiper
DASHBOARD REFLECTS SUN BACK INTO WINDSHIELD GLASS CAUSING SIGNIFICANT DECREASE IN DRIVER VISIBILITY, DRIVER FATIGUE, DRIVER EYE AND HEADACHE, AND OVERALL SAFETY. THIS OCCURS IN BOTH SUNLIGHT AND AT NIGHT TIME REFLECTING STREET LIGHTS.
NHTSA ODI #10781346
Mileage unknown · Dec 8, 2014
Visibility/wiper
WHEN DRIVING ON A SUNNY DAY---OR AT NIGHT ON A LIGHTED THOROUGHFARE---WITH THE WINDOWS ROLLED UP, THE FOLLOWING OCCURS: THE AC OUTLET ON THE DRIVER'S SIDE, AS WELL AS THE AC OUTLET ON THE FRONT PASSENGER SIDE---BOTH OF THESE IMAGES (THAT IS, THE ENTIRE AC OUTLET, INCLUDING THE CHROME BEZEL SURROUNDING IT) ARE REFLECTED ONTO THE …
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WHEN DRIVING ON A SUNNY DAY---OR AT NIGHT ON A LIGHTED THOROUGHFARE---WITH THE WINDOWS ROLLED UP, THE FOLLOWING OCCURS: THE AC OUTLET ON THE DRIVER'S SIDE, AS WELL AS THE AC OUTLET ON THE FRONT PASSENGER SIDE---BOTH OF THESE IMAGES (THAT IS, THE ENTIRE AC OUTLET, INCLUDING THE CHROME BEZEL SURROUNDING IT) ARE REFLECTED ONTO THE DRIVER & FRONT PASSENGER SIDE WINDOWS---AND THEN SUBSEQUENTLY REFLECTED ONTO THE 2 OUTSIDE MIRRORS. THE RESULT IS THAT, WHEN ANOTHER AUTO IS APPROACHING ON EITHER THE LEFT OR RIGHT SIDE OF YOUR VEHICLE, THEN YOU WILL SEE THE APPROACHING CAR IN THE OUTSIDE MIRROR, BUT SUPERIMPOSED OVER IT WILL BE THE ENTIRE REFLECTION OF THE AC OUTLETS. THUS, IT WOULD APPEAR THAT, WHEN LIGHT ENTERS THE CAR & HITS ON THE AC OUTLETS, THEN THE IMAGE IS REFLECTED ONTO THE SIDE WINDOWS, & THEN CONTINUES ITS REFLECTION ONTO THE OUTSIDE MIRRORS. HOWEVER, WHEN THE WINDOWS ARE ROLLED DOWN, THERE IS NO REFLECTION ISSUE AT ALL. IN ADDITION, ALL OF THE BUTTONS & SWITCHES INSIDE THE CAR ARE COATED WITH SOME SORT OF CHEMICAL, WHICH MAKES THEM ALL LIGHT UP AT NIGHT IN A BLUE TONE; THIS MAKES IT VERY EASY TO IDENTIFY BUTTONS/SWITCHES IN THE DARK; HOWEVER, SOME OF THE BUTTONS ALSO ARE REFLECTED ONTO THE SIDE WINDOWS, & END UP AS WELL ON THE OUTSIDE MIRRORS (IN PARTICULAR, THE BLIND SPOT MONITOR, TRACTION CONTROL, LANE DEPARTURE, & DYNAMIC RADAR BUTTONS, WHICH ARE LOCATED ON THE DASHBOARD JUST TO THE LEFT OF THE STEERING WHEEL. MY DEALERSHIP TRIED THEIR BEST TO CORRECT THE ABOVE "DESIGN FAULTS", BUT WERE UNABLE TO DO SO. I HAVE 2 CASE #'S: ONE IS WITH THE DEALERSHIP --#[XXX]; THE OTHER IS WITH TOYOTA CORPORATE, #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 9/12/2017*CN
NHTSA ODI #10662944
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