2015 Toyota Camry

TOOK CAR TO TOYOTA SERVICE STATION FOR MAINTENANCE. SERVICE STATION HAD A HARD TIME GETTING HOOD OPENED. THE HOOD LATCH ASSEMBLY WAS RUSTED. I WAS RECOMMENDED TO BUY A NEW ONE, ALSO ADVISED THAT NEXT TIME TO GET IT OPENED IT MAY HAVE TO BE BROKEN OFF. IT MAY BE POSSIBLE THAT THE HOOD MAY GET STUCK IN THE OPENED POSITION, OR COME OPENED. I DID NOT PURCHASE IT. I BELIEVE THAT THE PROBLEM IS A VEHICLE DEFECT THAT SHOULD NOT OCCUR AND SHOULD BE CORRECTED.

GOOD MORNING, I AM EMAILING TO ASK ABOUT A PROBLEM I HAVE BEEN HAVING WITH MY 2015 CAMRY HYBRID SE. FOR OVER A YEAR NOW, I HAVE BEEN HEARING THIS FRUSTRATING CLUNKING NOISE EVERY TIME I GO OVER A SLIGHT BUMP OR EVEN JUST WHEN MAKING A TURN. THE NOISE SOUNDS LIKE IT IS COMING FROM THE ROOF AND AT THIS POINT IS UNBEARABLE. MY CAR STARTED HAVING THIS PROBLEM A LITTLE AFTER 100K MILES. AFTER TALKING WITH MY FRIEND WHO ALSO IS AN AVID TOYOTA CAMRY BUYER, HE EXPLAINED EXPERIENCING THE SAME ISSUES WITH BOTH HIS 2015 CAMRY, AND MOST RECENTLY WITH HIS 2018 CAMRY. HE SAID HE WAS ABLE TO GET BOTH VEHICLE'S ROOF ISSUE FIXED AT NO COST AND THAT THE CLUNKING NOISE WAS ELIMINATED. IS THIS A RECALL ISSUE ? I HAVE READ MULTIPLE BLOGS WITH CAMRY DRIVERS DESCRIBING THE SAME ISSUE. I WOULD LIKE TO GET THIS PROBLEM ADDRESSED AND FIXED. IT HAS GOT TO BE A MANUFACTURER ISSUE. I AM ALSO AWARE THAT MY VEHICLE IS OVER WARRANTY. INITIALLY, I THOUGHT THIS WOULD BE A MINOR FIX BUT WAS SHOCKED WHEN MY DEALER TOLD ME THE ESTIMATE TO FIX THE PROBLEM WAS ALMOST $3,000. HOW IS THAT EVEN FAIR? I WOULD LIKE TO DO WHAT MY FRIEND DID AND GET THIS ISSUE ADDRESSED AT NO COST SINCE THIS IS NOT AN ISSUE THAT I CAUSED. WHEN RETURNING TO MY DEALER AND EXPLAINING THAT MY FRIEND GOT THIS SAME ISSUE FIXED AT $0 COST, THEY TOLD ME THEY CANNOT FIX MY CAR. DRIVING THE VEHICLE HAS BECOME UNBEARABLE AS THE 'CLUNKING NOISE' OCCURS CONSTANTLY. I HOPE TO FIGURE OUT A WAY TO GET THIS ISSUE ADDRESSED. I JUST CAN'T AFFORD TO PAY 3,000 TO GET THIS FIXED AND FEEL IT IS UNJUST TO EXPECT ANY 2015 MODEL OWNER TO DO SO. ESPECIALLY, GIVEN THE CURRENT TIMES IN THE MIDDLE OF A PANDEMIC NONETHELESS.. I HOPE TO HEAR FROM YOU GUYS SOON. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

KNOCKING OCCURS IN ROOF/SUNROOF STRUCTURE WHEN DRIVING AT LOW SPEEDS ON ROADS WITH MINOR BUMPS, AND WHEN DRIVING OVER ALL SPEED BUMPS (MOVING SLOWLY OR QUICKLY OVER THEM). SOUNDS LIKE PARTS OF ROOF STRUCTURE ARE HITTING ONE ANOTHER. AFTER CONDUCTING ONLINE RESEARCH, ISSUE SEEMS TO BE COMMON AMONG OTHER OWNERS. 2015 TOYOTA CAMRY XSE V6.

WHILE PULLING INTO MY DRIVEWAY AT APPROXIMATELY 0-5 MPH I PUT MY FOOT ON THE BRAKE PEDAL TO PARK IN FRONT OF MY GARAGE DOOR/BRICK WALL AND I WAS UNABLE TO STOP. THE PEDAL WENT DIRECTLY TO THE FLOOR AND THE CAR ACCELERATED FORWARD INTO THE BRICK WALL. AFTER HITTING THE BRICK WALL, THE CAR BOUNCED BACK OFF THE WALL A FEW INCHES. ALL AIRBAGS DEPLOYED AND I BECAME HYSTERICAL. THE FUMES FROM THE AIR BAGS WERE THROUGHOUT THE CAR. I WAS SCREAMING AND CRYING AT THE SAME TIME. I WAS ABLE TO PUT THE CAR INTO PARK AND FOUND MY CELL PHONE ON THE FLOOR WHICH FELL FROM MY PURSE AND CALLED 911. I WAS UNABLE TO REACH THE DOOR HANDLE TO GET OUT OF THE CAR. I WAS ABLE TO OPEN THE SUN ROOF AND STARTED SCREAMING FOR HELP. AFTER A FEW MINUTES MY NEIGHBOR CAME RUNNING AND OPENED THE DRIVER'S DOOR FROM THE OUTSIDE AND I SLID OUT UNDER THE AIRBAG AND DROPPED TO THE CEMENT ON MY BEHIND. *DT *TR