WHILE DRIVING MY 2007 MERCEDES BENZ ML350, THE CAR STARTED TO SHUT DOWN, MEANING ALL CONTROLS LOCKED UP AND SMOKE STARTED COMING OUT FROM UNDER THE PASSENGERS SEAT. MY CHILDREN & I EXITED THE CAR IMMEDIATELY AND THE CAR WENT UP IN FLAMES - TOTALLY ENGULFED. *TR
2007 Mercedes Benz ML350
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2007 Mercedes Benz ML350 do not stand out strongly from the model-year median of 51.
About this comparison →How this year compares
Owner complaints by model year
Compare all ML350 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
71 reports with mileage · 12 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Seats. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
83 reportsDT*: THE CONTACT STATED WHILE IDLING AT AN INTERSECTION WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO THE VEHICLE IN FRONT CREATING A CHAIN REACTION OF FOUR VEHICLES. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE POLICE WAS PRESENT, AND A REPORT WAS TAKEN. THERE WA…
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DT*: THE CONTACT STATED WHILE IDLING AT AN INTERSECTION WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO THE VEHICLE IN FRONT CREATING A CHAIN REACTION OF FOUR VEHICLES. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE POLICE WAS PRESENT, AND A REPORT WAS TAKEN. THERE WAS ONE PERSON INJURED FROM ANOTHER VEHICLE INVOLVED IN THE ACCIDENT WHO WAS EVACUATED IN AN AMBULANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE CONTACT BELIEVED THE INCIDENT WAS CAUSED BY A BRAKE FAILURE. *AK UPDATED 01/29/07. *JB *NM
PURCHASED A 2007 ML350 APPROXIMATELY 2 WEEKS AGO. PULLED INTO A DRIVEWAY DURING A HOUSE HUNTING TRIP, PLACED THE CAR IN PARK WITH THE GEAR CHANGE BUTTON ON THE RIGHT SIDE OF THE STEERING WHEEL, OPENED THE DOOR, EXITED THE AUTO, WALKED UP THE STAIRS TO THE HOUSE AND KNOCKED ON THE DOOR. IT WAS AT THIS POINT I HEARD MY WIFE AN…
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PURCHASED A 2007 ML350 APPROXIMATELY 2 WEEKS AGO. PULLED INTO A DRIVEWAY DURING A HOUSE HUNTING TRIP, PLACED THE CAR IN PARK WITH THE GEAR CHANGE BUTTON ON THE RIGHT SIDE OF THE STEERING WHEEL, OPENED THE DOOR, EXITED THE AUTO, WALKED UP THE STAIRS TO THE HOUSE AND KNOCKED ON THE DOOR. IT WAS AT THIS POINT I HEARD MY WIFE AND 2 CHILDREN (WHO WERE STILL IN THE CAR) SHOUTING AT ME. I TURNED TO SEE THE CAR MOVING FORWARD. THE CAR HAD BEEN PLACED IN PARK (THE P WAS NOTED PRIOR TO MY LEAVING THE AUTO) AND NOW THE TRANSMISSION HAD POPPED ITSELF THROUGH N - NEUTRAL INTO D-DRIVE AND WAS ROLLING FORWARD. I RAN TO THE CAR AND ATTEMPTED TO PLACE MY FOOT ON THE BRAKE AND PLACE THE CAR BACK INTO P-PARK, THE CAR CAUGHT MY LEG AND I WAS DRAGGED WITH THE CAR ANOTHER 15 FEET, UNTIL I WAS ABLE TO GET THE GEAR INTO P-PARK. I WAS UNABLE TO STOP THE CAR BEFORE IT ROLLED INTO THE CLOSED GARAGE DOOR. THERE IS DAMAGE TO THE DRIVER SIDE DOOR, WHERE IT WAS SCRAPED ALONG A STUCCO WALL AND THE FRONT OF THE CAR WHERE IT MADE CONTACT WITH THE GARAGE DOOR. THE HOMEOWNERS GARAGE DOOR HAS A SIZABLE DENT IN IT. MY KNEE HAS A DEEP ABRASION FROM BEING DRAGGED UNDER THE CAR, AND IS EDEMATOUS, WITH DECREASED MOVEMENT. MY WIFE AND CHILDREN WERE UNHARMED. I PLACED A CALL TO THE DEALERSHIP AFTER ARRIVING HOME. THEY HAVE ADVISED I BRING IN THE AUTOMOBILE SO THEY CAN REVIEW THE COMPUTER CHIP THAT DOCUMENTS THE NUMBER OF TIMES THE CAR WAS PLACED INTO PARK. *NM
Official recalls
224V298000 · Service Brakes, Hydraulic:power Assist:vacuum
Apr 26, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
22V315000 · Service Brakes, Hydraulic:power Assist:vacuum
May 9, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE08030 · Seat Back Warmer Overheats/burns
Opened Apr 25, 2008 · Closed Sep 9, 2008
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS PRELIMINARY EVALUATION INVESTIGATION CONCERNS THE SEAT BACK WARMER INSTALLED IN THE SUBJECT VEHICLES BUILT THROUGH MAY 2007, EQUIPPED WITH THE CTX' CARBOTEX SEAT WARMER DESIGN.THE DATA DISCLOSE FEW COMPLAINTS AND WARRANTY REPORTS CONCERNING THIS ISSUE.NONE OF THE FIRE REPORTS INVOLVED OPEN FLAME, BUT WERE THERMAL INCIDENTS IN WHICH THE SEAT CUSHION SUSTAINED DISCOLORATION OR A HOLE BURNED IN THE SEAT COVER.THE REPORTED INJURY APPEARED TO BE MINOR.THE SUBJECT SEAT WARMER DESIGN WAS ALSO INSTALLED IN MY 2006 M-CLASS VEHICLES AND THOSE DATA ALSO SHOW FEW INCIDENTS.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION HAS BEEN CLOSED.
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