2007 Mercedes Benz ML350

I bought a 2007 Mercedes-Benz ML350 4Matic in late 2023 from auction with a salvage title and I can't take it to inspection center to get plates, because a lot of things such as signal lights, seats power, key fob, radio, wipers, and rear gate to work because the rear SAM module is damage by rain water, which I found on YouTube that at least 3 models from 2006 to 2012 (including my model) suffering from same problem and yet Mercedes company didn't forced to considered as a recall so we can fixed for free since it is not our fault.

The contact owned a 2007 Mercedes-Benz ML350. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and the vehicle failed to stop. The contact stated that his son had to apply pressure and pump the brake pedal multiple times to coast the vehicle to a stop however, the vehicle failed to stop. As a result, the contact’s vehicle crashed into a pole. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The contact then stated that she received NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The dealer nor manufacturer was notified of the failure. The failure mileage was approximately 110,000.

Received recall notice dated August 2022. Phoned local Mercedes Benz of Chicago on 1520 W. North Avenue and Mercedes Benz of Chicago Service Center on 949 N. Elston Ave. Scheduled a mobile inspection multiple times but they never showed. I was instructed to contact Brake Booster Hotline to have them tow the vehicle but Tarek at this company informed me that I needed to coordinate a date/time with MB dealer to accept the vehicle upon towing. Left a couple of messages with Maya at MB dealer to coordinate appointment for towing company to tow the vehicle but have not received a response. I phoned MB dealer again today and spoke with Jenny who informed me that she would notify the manager, Vince. Jenny informed me that the vehicle cannot be serviced even if it is towed to their dealership. Her experience has been that they have been unable to service these vehicles from this particular recall. This recall issue has continued to go unresolved and the recall notice clearly states that owners are advised not to drive the vehicle until inspection is performed. The vehicle has not been driven for many months and we are currently just waiting for any response from Mercedes Benz.

The contact's wife owned a 2007 Mercedes-Benz ML350. The contact stated that while they were out of town, the vehicle was parked in their driveway. The contact stated that a neighbor contacted them and made them aware that the vehicle had caught on fire. A bystander contacted the fire department and the fire was extinguished. The fire department informed the contact that the fire had originated from an electrical failure in the rear of the vehicle. A police report was not filed. The vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000. The VIN was not available.

The contact owns a 2007 Mercedes-Benz ML350. The contact stated while driving 50 MPH, the accelerator pedal was depressed but the vehicle failed to respond and failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where unknown repairs were completed. Additionally, the contact stated while driving, the ESC warning light was illuminated. The contact stated that the vehicle would lose motive power and stall inadvertently while at a complete stop. The contact was able to restart the vehicle after several attempts and continued driving. The vehicle was taken to the independent mechanic where unknown repairs were completed. The contact stated that the vehicle stalled while at the traffic light. The contact was unable to restart the vehicle. The vehicle was pushed to her friend's residence. The dealer was notified of the failure and stated they could not assist as the vehicle was not under warranty. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 146,000.

2007 Mercedes-Benz ML350 DEFECTIVE BALANCE SHAFT CAUSING PAUSE & STOP IN TRAFFIC This is a known defect and has been resolved previously in customers favor in class action and private lawsuits against Mercedes Benz USA. Mercedes refuses to take responsibility for a defective and unsafe build THAT PUTS EVERYONE IN THE PATH OF THIS CARS LIFE IN JEOPARDY. PLEASE FOR THE SAFETY OF THE PUBLIC WILL YOU FORCE THEM TO ISSUE A RECALL ON THE BALANCE SHAFT before I have to get an attorney! Balance Shaft - UNSAFE!! BALANCE SHAFT has made this a suicide/weapon on wheels. When driving the car will suddenly and with no notice lose power, slow down substantially or stop on its own and sometimes will not moved forward at all. This has happened in traffic and I was almost hit. THIS IS VERY UNSAFE COULD KILL ME OR ANYONE AROUND ME. Each time I have had to turn on emergency flashers, turn off the car and restart. I drove home with Emergency flashers on all the way. 2 mechanics, including dealer advise this is a known problem for my year and model. Mercedes knows this is defective workmanship & they putting lives at risk. Now I have NO TRANSPORTATION AS THIS CAR IS UNSAFE. I have been advised not to drive the car.

The contact owns a 2007 Mercedes-Benz ML350. The contact stated that while driving the front driver seat caught on fire while the seat heater was on. The contact stated that the back part of the seat was smoking and he stopped the vehicle, exited, and noticed the back of his jacket and seat had a hole. The contact stated that he was not injured. The contact did not see flames. The contact stated that he put his hand on the hole to stop the smoke. The vehicle was towed to the dealer. The contact stated that the failure cause was not diagnosed as he only received an estimate to replace the seat and heating system. The vehicle was currently at the dealer for repairs. The manufacturer was notified of the failure however, no assistance was offered. The approximate failure mileage was 95,000. Consumer has stated warranty has expired. Heated seat coil and electric wires/assembly was the cause of fire.

The contact owns a 2007 Mercedes Benz ML350. The contact stated while driving approximately 40-50 mph, the vehicle started shuddering and lost stability. The ABS warning light and an unknown warning light were illuminated. The contact stated she veered to the side of the road and then drove the vehicle to her residence at a slower speed. The vehicle was taken to an independent mechanic who diagnosed that the ABS system and the power steering system had failed. The dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 132,945.