TOO ALL THERE HAS NOT BEEN AN ACCIDENT MY COMPLIANT IS I BOUGHT THE ABOVE MENTIONED VEHICLE FROM THE RICHMOND VA CARMAX AND HAS BEEN BACK SEVERAL TIMES AND EVEN SPOKE WITH THE STORE MANAGER [XXX] AND THE REGION MANAGER WHOM WAS VERY NASTY TO BE ABOUT THE PROBLEM WITH THIS VEHICLE AND TO HAVE ME KEEP COMING BACK OVER 5 TIMES IN …
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TOO ALL THERE HAS NOT BEEN AN ACCIDENT MY COMPLIANT IS I BOUGHT THE ABOVE MENTIONED VEHICLE FROM THE RICHMOND VA CARMAX AND HAS BEEN BACK SEVERAL TIMES AND EVEN SPOKE WITH THE STORE MANAGER [XXX] AND THE REGION MANAGER WHOM WAS VERY NASTY TO BE ABOUT THE PROBLEM WITH THIS VEHICLE AND TO HAVE ME KEEP COMING BACK OVER 5 TIMES IN JUST TWO MONTHS AND STILL HAVE NOT FIXED THE PROBLEM. I RECENTLY SAW THE SPECIAL THAT 60 MINUTES HAD ABOUT YOUR FRAUDULENT ACTIVITIES FROM YOUR. I NOW UNDERSTAND WHY I HAVE A VEHICLE THAT IS NOT PERFORMING FOR THE MONEY I SPENT. I CALLED ON SEVERAL OCCASION AND SPOKE WITH THE REGION MANAGER HIS NAME ESCAPES ME BUT I BELIEVE IT'S [XXX] OR SOMETHING PRETTY CLOSE. I CALLED IN ENOUGH TIME TO DO THE BUY BACK BUT HE INSIST THEY WOULD TAKE CARE OF IT AND THEN WHEN IT WAS NOT RESOLVED HE THEN MENTION IT WAS PAST THE BUY BACK TIME, YES HE PULLED A QUICK ONE ON ME AND I TOLD HIM IT WAS BOUGHT TO HIS ATTENTION BEFORE THE BUY BACK TIME BUT HE STATED IT WAS THE DATE WE WERE SPEAKING GOING FORWARD AND IF HE TOOK IT BACK I WOULD LOSE QUITE A BIT. I'M SO UNHAPPY BUT I TRULY SEE WHY PEOPLE HAVE PUT YOUR COMPANY ON BLAST. THE 60 MINUTE STORY IS EXACTLY WHAT I EXPERIENCED. THE ONLY PLEASANT EXPERIENCE WAS WITH [XXX] MY SALES PERSON AND HE KNEW YOU GUYS HAD GAVE ME A BAD DEAL AND HIS HANDS WERE TIED. I WAS ACTUALLY THERE WHEN HE TIRED TO HELP ME BUT HE LATER TOLD ME HIS JOB WAS ON THE LINE. I WILL BE CONTACTING THE BBB TO SEE WHAT MY OPTIONS ARE. I WILL ALSO PLAN TO HAVE THE CARFAX BECAUSE THE ONE THAT WAS PROVIDED I DO NOT BELIEVE IS ACCURATE.I BELIEVE THAT VEHICLE HAS BEEN INVOLVED IN SOME TYPE OF COLLISION. ANOTHER THING THAT 60 MINUTES POINTED OUT ABOUT YOUR COMPANY. I'M WAITING ON BETTER BUSINESS TO CONTACT ME.ONE THING FOR SURE IS THAT I WILL NEVER BUY FROM CARMAX AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08030 · Seat Back Warmer Overheats/burns
Opened Apr 25, 2008 · Closed Sep 9, 2008
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS PRELIMINARY EVALUATION INVESTIGATION CONCERNS THE SEAT BACK WARMER INSTALLED IN THE SUBJECT VEHICLES BUILT THROUGH MAY 2007, EQUIPPED WITH THE CTX' CARBOTEX SEAT WARMER DESIGN.THE DATA DISCLOSE FEW COMPLAINTS AND WARRANTY REPORTS CONCERNING THIS ISSUE.NONE OF THE FIRE REPORTS INVOLVED OPEN FLAME, BUT WERE THERMAL INCIDENTS IN WHICH THE SEAT CUSHION SUSTAINED DISCOLORATION OR A HOLE BURNED IN THE SEAT COVER.THE REPORTED INJURY APPEARED TO BE MINOR.THE SUBJECT SEAT WARMER DESIGN WAS ALSO INSTALLED IN MY 2006 M-CLASS VEHICLES AND THOSE DATA ALSO SHOW FEW INCIDENTS.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION HAS BEEN CLOSED.
2007 Mercedes Benz ML350 Problems, Complaints & Recalls | Skip That Year
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