DEFECT/ MECHANICAL FAILURE OF FRONT PASSENGER JACK MOUNT. I HAD JACKED UP THE FRONT PASSENGER SIDE OF MY 2007 ML350. BOTH BACK WHEELS WERE BLOCKED WITH AUTOMOTIVE WHEEL BLOCKS. THE PARKING BRAKE WAS ENGAGED, AND THE VEHICLE WAS IN PARK WITH THE MOTOR OFF. THE VEHICLE WAS PARKED ON MY CEMENT DRIVEWAY. I CAREFULLY PLACE THE JAC…
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DEFECT/ MECHANICAL FAILURE OF FRONT PASSENGER JACK MOUNT. I HAD JACKED UP THE FRONT PASSENGER SIDE OF MY 2007 ML350. BOTH BACK WHEELS WERE BLOCKED WITH AUTOMOTIVE WHEEL BLOCKS. THE PARKING BRAKE WAS ENGAGED, AND THE VEHICLE WAS IN PARK WITH THE MOTOR OFF. THE VEHICLE WAS PARKED ON MY CEMENT DRIVEWAY. I CAREFULLY PLACE THE JACK TO ENSURE IT ENGAGED INTO THE JACK MOUNT AND THAT THE BASE OF THE JACK WAS SECURE AND STABLE ON THE CEMENT. I LOOSENED THE LUG NUTS PRIOR TO JACKING THE CAR. AFTER REMOVING THE WHEEL, I ROLLED THE WHEEL OUT OF THE WAY AND WENT TO GET A JACK STAND FROM THE OPPOSITE SIDE OF THE VEHICLE. MOMENTS LATER, THE VEHICLE FELL. THE JACK MOUNT HAD FAILED AND THE EXTENDED JACK DAMAGED THE FRONT FENDER, JACK MOUNT, AND UNDERSIDE OF THE VEHICLE. I BELIEVE I TOOK ALL REASONABLE PRECAUTIONS IN JACKING THE CAR AND I AM VERY SURPRISED AND CONCERNED THAT THIS OCCURRED. I COULD HAVE BEEN SERIOUSLY INJURED. THESE JACKS ARE TYPICALLY FOR USE UNDER MUCH LESS IDEAL CONDITIONS. I HAVE CONTACTED MERCEDES BENZ HEAD OFFICE IN WRITING SINCE THE SERVICE MANAGER AT A LOCAL DEALER SUGGESTED IT WAS NOT MB FAULT. I ALSO WROTE THEM VIA THEIR ONLINE EMAIL SUBMISSION FORM ON THE CORPORATE WEBSITE - THEY HAVE NOT RESPONDED. *TR
NHTSA ODI #10428840
13,000 miles · Aug 6, 2008
EquipmentStructure
COLLAPSE OF JACK DUE TO FAILURE OF SUPPORT POINT. DEALER CLAIMED NOT VEHICLE PROBLEM. HAVE SEEN TWICE, ONCE ON ML350 AND ONCE ON GL450. *TR
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08030 · Seat Back Warmer Overheats/burns
Opened Apr 25, 2008 · Closed Sep 9, 2008
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS PRELIMINARY EVALUATION INVESTIGATION CONCERNS THE SEAT BACK WARMER INSTALLED IN THE SUBJECT VEHICLES BUILT THROUGH MAY 2007, EQUIPPED WITH THE CTX' CARBOTEX SEAT WARMER DESIGN.THE DATA DISCLOSE FEW COMPLAINTS AND WARRANTY REPORTS CONCERNING THIS ISSUE.NONE OF THE FIRE REPORTS INVOLVED OPEN FLAME, BUT WERE THERMAL INCIDENTS IN WHICH THE SEAT CUSHION SUSTAINED DISCOLORATION OR A HOLE BURNED IN THE SEAT COVER.THE REPORTED INJURY APPEARED TO BE MINOR.THE SUBJECT SEAT WARMER DESIGN WAS ALSO INSTALLED IN MY 2006 M-CLASS VEHICLES AND THOSE DATA ALSO SHOW FEW INCIDENTS.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION HAS BEEN CLOSED.
2007 Mercedes Benz ML350 Problems, Complaints & Recalls | Skip That Year