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2020 Mazda CX-5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Mazda CX-5 do not stand out strongly from the model-year median of 133.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 23 of 106 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports0 fire reports6 injury reports

What owners actually said

106 reports
Mileage unknown · May 26, 2022
Engine

At mileage of 24,993 and on April 24, 2022 my oil light came on, creating a very unsafe situation for myself and my young son, nearly stranding us on a very isolated road after dark. My vehicle has regular maintenance at the dealer and was not due for an oil change until 25,378 miles or June 13, 2022. About 30 miles prior to th…

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At mileage of 24,993 and on April 24, 2022 my oil light came on, creating a very unsafe situation for myself and my young son, nearly stranding us on a very isolated road after dark. My vehicle has regular maintenance at the dealer and was not due for an oil change until 25,378 miles or June 13, 2022. About 30 miles prior to the engine oil light coming on, my car indicated that an Oil Change was due (prematurely). I added oil to be able to drive it to the dealer who has not verified any issues.

NHTSA ODI #11466201

Mileage unknown · Feb 22, 2022
Structure

High pitch noise coming from upper side of vehicle while driving on a freeway with strong side winds (35-40mph wind gusts).

NHTSA ODI #11453333

Mileage unknown · Oct 21, 2021
Electrical SystemForward Collision AvoidanceUnknown Or Other

1st issue - System monitor restarts without warning. Just driving along with only one iPhone plugged in the monitor shows a spinning "wheel" saying restarting while driving, 2nd issue - with two iPhones plugged in it starts having more issues. Stops charging second iPhone connects then reconnects constantly. Then stops (see …

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1st issue - System monitor restarts without warning. Just driving along with only one iPhone plugged in the monitor shows a spinning "wheel" saying restarting while driving, 2nd issue - with two iPhones plugged in it starts having more issues. Stops charging second iPhone connects then reconnects constantly. Then stops (see picture) 3rd issue - With only one iPhone plugged in and running navigation from iPhone, the system disconnects from iPhone but no voice unless we disconnect, 4th issue - While driving in adaptive cruise control and braking for people stopping the cruise control will not re-start. It shows on- keep pressing resume - but will not engage (above 40 mph) then after a few minutes it does respond to the resume command

NHTSA ODI #11437616

Mileage unknown · Oct 5, 2021
Engine

Currently own a 2020 Mazda CX 5 Touring, after coming from work I parked in my driveway and proceeded to turn off the car. When i was walking away i could hear the engine still Running. I went back and turned on the car and turned it back off, again i could still hear the engine still running. I went back and got inside and took…

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Currently own a 2020 Mazda CX 5 Touring, after coming from work I parked in my driveway and proceeded to turn off the car. When i was walking away i could hear the engine still Running. I went back and turned on the car and turned it back off, again i could still hear the engine still running. I went back and got inside and took the car for a 5 minute drive, then came back to my drive way and placed the car on park and then proceeded to turn off the car. I got out and went to the front of the vehicle to see if the engine was running, this time the engine did turn off.

NHTSA ODI #11435505

10,000 miles · Sep 24, 2021
Electrical SystemLane Departure

The contact owns a 2020 Mazda CX-5. The contact noticed that while driving at approximately 70 MPH, the passenger blind spot monitoring light and sound failed to operate. The contact mentioned that the vehicle failed to let her know when a vehicle was nearby her. The vehicle was taken to the dealer where they reset the monitor h…

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The contact owns a 2020 Mazda CX-5. The contact noticed that while driving at approximately 70 MPH, the passenger blind spot monitoring light and sound failed to operate. The contact mentioned that the vehicle failed to let her know when a vehicle was nearby her. The vehicle was taken to the dealer where they reset the monitor however, the failure recurred days later. The contact mentioned that the failure recurred several times. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

NHTSA ODI #11434194

Mileage unknown · May 2, 2021
Structure

THE RED PAINT IS CHIPPING PRETTY BAD. THIS CAR IS ONLY ABOUT 1 YEAR OLD. THE CHIPPING IS MOSTLY ON THE HOOD OF THE CAR.

NHTSA ODI #11414870

4,412 miles · Apr 2, 2021
Unknown Or Other

MY 2020 MAZDA CX-5 SUNROOF GLASS SUDDENLY EXPLODED FOR NO KNOWN REASON AS I WAS DRIVING 45 MPH ON HIGHWAY 97 IN OREGON. THE SUNROOF WAS CLOSED AND IT JUST SUDDENLY BURST. ALL THE GLASS BROKE AND THERE WAS A HOLE WHERE IT BLEW OUT. IT WAS A SUNNY DAY. THE TEMPERATURE WAS ABOUT 55 DEGREES.

NHTSA ODI #11406101

Mileage unknown · Apr 1, 2021
Service BrakesVehicle Speed ControlCrash

I WAS PARKED AT A FAST FOOD RESTAURANT THAT HAD AN OUTDOOR KIOSK FOR PAYMENT. I GOT OUT OF MY CAR TO PAY AND GOT BACK IN. AFTER ABOUT A MINUTE OR TWO MY CAR ACCELERATED FORWARD, GOING OVER A SLOPED CURB AND DOWN A SHORT LOW GRADE HILL, HITTING A POLE. I WAS CONFUSED TO HOW THE CAR WOULD GO FORWARD BECAUSE I WAS IN PARK THE WHOLE…

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I WAS PARKED AT A FAST FOOD RESTAURANT THAT HAD AN OUTDOOR KIOSK FOR PAYMENT. I GOT OUT OF MY CAR TO PAY AND GOT BACK IN. AFTER ABOUT A MINUTE OR TWO MY CAR ACCELERATED FORWARD, GOING OVER A SLOPED CURB AND DOWN A SHORT LOW GRADE HILL, HITTING A POLE. I WAS CONFUSED TO HOW THE CAR WOULD GO FORWARD BECAUSE I WAS IN PARK THE WHOLE TIME.

NHTSA ODI #11405931

2,800 miles · Mar 16, 2021
Air BagsWheels

VEHICLE WAS ON A CITY STREET TRAVELING AT 35-40 MPH WHEN THE FRONT LEFT WHEEL (YOKOHAMA GEOLANDAR G91) SPONTANEOUSLY BLEW OUT DESPITE NOT COLLIDING WITH ANY OBJECTS OR ROAD HAZARDS. AS A RESULT, DRIVER SIDE CURTAIN AND SEAT AIRBAGS ERRONEOUSLY DEPLOYED AND THE VEHICLE IMMEDIATELY SHUTOFF, CAUSING DISORIENTATION AND TEMPORARY LOS…

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VEHICLE WAS ON A CITY STREET TRAVELING AT 35-40 MPH WHEN THE FRONT LEFT WHEEL (YOKOHAMA GEOLANDAR G91) SPONTANEOUSLY BLEW OUT DESPITE NOT COLLIDING WITH ANY OBJECTS OR ROAD HAZARDS. AS A RESULT, DRIVER SIDE CURTAIN AND SEAT AIRBAGS ERRONEOUSLY DEPLOYED AND THE VEHICLE IMMEDIATELY SHUTOFF, CAUSING DISORIENTATION AND TEMPORARY LOSS OF HEARING IN ONE EAR.

NHTSA ODI #11403180

Mileage unknown · Mar 7, 2021
Electrical SystemEngineExterior Lighting

I HAVE BEEN WARNED BY OTHER DRIVERS AT NIGHT THAT MY TAIL LIGHTS WERE OUT. MY CLOCK AND RADIO BOTH ARE MALFUNCTIONING. I JUST TOOK THE CAR FOR THE YEARLY INSPECTION AND THERE IS A MAJOR OIL LEAK FROM A GASKET. THE CAR ONLY HAS 16,000 MILES ON IT!

NHTSA ODI #11399640

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems