2020 Mazda CX-5

MY 2020 MAZDA CX-5 WAS 2 DAYS OLD AND THE BATTERY WAS COMPLETELY DRAINED AND HAD TO BE TOWED TO THE DEALER. I PICKED IT UP AND THEY DID NOTHING TO THE BATTERY. THEY TOLD ME NOTHING WAS WRONG AND THEY REPLACED THE KEY FOB BATTERY. TWO MORE DAYS AFTER THAT I PARKED IT IN MY GARAGE AND PUSHED THE BUTTON TO TURN IT OFF. APPARENTLY IT DID NOT TURN OFF AND COME MORNING, I HAD SIGNIFICANT CARBON MONOXIDE POISONING AND WAS HOSPITALIZED FOR 4 NIGHTS. MY CAR WOULD NOT START AGAIN AND THE ODD THING WAS THAT THE BATTERY WAS DRAINED AGAIN AND THERE WAS STILL GAS IN IT. MY LOCAL MAZDA DEALER REFUSES TO HELP ME AND I AM TRYING TO CONTACT MAZDA'S MAIN NUMBER.

DASHBOARD LIGHTS HAVE GONE OFF THEN BACK ON WHILE DRIVING ON THE HIGHWAY & LOCAL ROADS SEVERAL TIMES. ALSO CONCERNED AS TO WHAT ELSE THIS ISSUE AFFECTS & NOT SURE IF DAYLIGHT RUNNING LIGHTS ARE ON OR OFF AT THIS TIME OR OTHER ELECTRICAL ELEMENTS. NOT SURE THE CAUSE OF THIS POSSIBLE SHORT IN THE SYSTEM IN ADDITION TO A BATTERY REPLACEMENT (ORIG. BATTERY & THEN 2 OTHERS SINCE 7/4/20)

TL* THE CONTACT OWNS A 2020 MAZDA CX-5. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF HER RESIDENCE, THE VEHICLE FAILED TO START. THE CONTACT CONTACTED AN INDEPENDENT MECHAINC WHO ARRIVED AT THE RESIDENCE AND JUMP STARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO MAXON MAZDA (2329 RTE 22 W, UNION, NJ 07083) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE TECHNICIAN INDICATED THAT THE BATTERY WAS DEFECTIVE. THE FAILURE RECURRED. THE BATTERY WAS REPLACED THREE TIMES BETWEEN JULY 2020 AND OCT 2020. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,741.

PURCHASED BRAND NEW 2020 MAZDA CX-5 ON SEPT 25, 2020. ON SEPT. 29, 2020 WITH < 500MI: WHILE TRAVELING APPROXIMATELY 45 MPH ON COUNTY ROAD, PRESSED BRAKE PEDAL AND THE PEDAL DID NOT MOVE. SEVERAL MALFUNCTION LIGHTS FLASHED INCLUDING "POWER STEERING MALFUNCTION", "SMART CITY BRAKE SUPPORT MALFUNCTION". REPEATEDLY SLAMMED ON THE BRAKE PEDAL AND IT DID NOT MOVE AT ALL. TRIED TO SWERVE TO AVOID A VEHICLE BUT THE STEERING WAS UNRESPONSIVE. IMPACTED A VEHICLE AT A RED LIGHT. MAZDA SERVICE SAID THAT THERE WAS NO INDICATION THAT THE BRAKE WAS ENGAGED BEFORE THE IMPACT EXCEPT FOR A "HARD BRAKE EVENT" WHICH BASED ON THE CDR DATA WAS PROBABLY THE IMPACT AVOIDANCE SYSTEM BRAKING THE VEHICLE. AS AN ENGINEER FAMILIAR WITH THIS TYPE OF SYSTEM BUT NOT THIS PARTICULAR SYSTEM SPECIFICALLY, I SUSPECTED A LOW VOLTAGE EVENT THAT KNOCKED OUT THE BRAKE BOOSTER AND POWER STEERING. VEHICLE WAS RETURNED FROM THE REPAIR SHOP TODAY OCT 28, 2020. HEADLIGHTS BEGAN TO FLICKER, AGAIN AN INDICATION OF LOW VOLTAGE OR FAULTY WIRING. I HAVE TAKEN VIDEO OF THE FLICKERING, I HAVE OBTAINED THE CDR REPORT MAZDA REFUSED TO PROVIDE ALTHOUGH I REQUESTED TO SEE IT, AND THE SERVICE REPORT INDICATING MASS AIRFLOW & VACUUM CODES, BOTH CAUSED BY LOW VOLTAGE EVENT.

THE AUTO LIFT GATE OPENS ON ITS OWN. WE JUST BOUGHT THIS IN JULY AND HAVE FOUND IT OPENED ON AT LEAST 4 OCCASIONS. ONCE OUTSIDE AND THE OTHER TIMES IN THE GARAGE. IT OPENED IN THE GARAGE AND DID NOT REALIZE IT WHEN I PUSHED THE GARAGE DOOR OPENER. IT WAS ABUTTED AGAINST THE DOOR AND CAUSED DAMAGE TO THE LIFT GATE. IT IS NOT THE FOB, BECAUSE WE TRIED IT INSIDE WITH THE DOOR SHUT AND THE LIFT GATE DOES NOT OPEN.

ON OCT. 6, 2020, WHILE DRIVING NORTH ON I-95 IN VIRGINIA, NEARING EXIT 133, OUR SUN ROOF SUDDENLY AND SPONTANEOUSLY EXPLODED OUTWARD. WE WERE TRAVELING AT ABOUT 50-60 MPH AND SLOWING TO LEAVE THE HIGHWAY AT EXIT 133. OUR CAR IS A 2020 MAZDA CX-5, PURCHASED IN JULY 2020. WE HAVE LESS THAN 4,000 MILES ON THE CAR. THERE IS NO EVIDENCE THAT OUR CAR WAS STRUCK BY ANY OBJECT THAT MIGHT HAVE CAUSED THE SUN ROOF TO EXPLODE OUTWARD. THERE ARE NO OTHER SCRATCHES OR DENTS ON OUR VIRTUALLY BRAND NEW CAR. BECAUSE THE SUN SHADE WAS CLOSED, NO SHATTERED GLASS ENTERED OUR VEHICLE. WE WERE FORTUNATE TO HAVE NOT LOST CONTROL OF OUR VEHICLE AND CRASHED. THE SPONTANEOUS SUN ROOF EXPLOSION WAS VERY LOUD AND IT SHOOK THE CAR CAUSING A MOMENTARY LOSS OF CONTROL.