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2020 Mazda CX-5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Mazda CX-5 do not stand out strongly from the model-year median of 133.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 23 of 106 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports0 fire reports6 injury reports

Steering complaints

1 reports
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Mileage unknown · Mar 16, 2026
Steering

The steering column in this car has a known defect in the steering column nut resulting in knocking/rattling/clunking. Mazda is aware of this issue and has redesigned the steering column and issued multiple TSBs for specific models, years, and even VINs. Mazda is not classifying this a a safety issue to avoid recall but if the…

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The steering column in this car has a known defect in the steering column nut resulting in knocking/rattling/clunking. Mazda is aware of this issue and has redesigned the steering column and issued multiple TSBs for specific models, years, and even VINs. Mazda is not classifying this a a safety issue to avoid recall but if the part is to fail it can result in loss of vehicle control and a crash. The steering column is main component necessary to have control over the car and the direction it travels. I've called my dealership and Mazda corporate who both refuse to fix the issue even though my car is under an extended warranty. TSB 06-001/24 previous TSB 06-004/23.

NHTSA ODI #11724703

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems