2004 Hyundai Santa Fe

THE NIGHT I TOOK DELIVERY OF THE VEHICAL I HAD ELECTRICAL PROBLEMS THIS WAS TO BE FIX BY DEALERSHIP, WELL NOW 8/15/2004 THERE ARE MORE ELEC. PROBLEMS THE FUSES ARE BLOWING AND THE BRAKES ARE NOT STOPPING AS SHOULD BE.ALSO THE TRASMISSION WHEN APPLING THE GAS PULLS TO THE RIGHT, AND BETWEEN 40/60 MPH JECKSING SENSATION TO THE VEHICLE. *AK

PROBLEMS WITH 2004 HYUNDAI SANTA FE DRIVE TRAIN.*MR WHEN THE VEHICLE WAS WARMED UP AND THE CONSUMER ATTEMPTED TO SHIFT GEARS, THE VEHICLE JERKED AND WHEN THE VEHICLE WAS TRANSITIONED FROM PARK TO DRIVE THE VEHICLE STUTTERED AS IF IT LOST POWER. AFTER THE VEHICLE WAS UP AND RUNNING, THE PROBLEM WENT AWAY. THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS THE TRANSMISSION CONTROLLER. THE CONSUMER ASKED IF THE TRANSMISSION CONTROLLER BOARD COULD BE REPLACED AND THE DEALER REPLIED THAT THEY COULD NOT JUST THROW PARTS INTO THE VEHICLE IN HOPES THAT WOULD MAKE IT RIGHT SINCE THE PROBLEM COULD NOT BE DUPLICATED WHEN THE VEHICLE WAS TEST DRIVEN. *JB

WHILE DRIVING AT ANY SPEED THE CONSUMER FELT THE VEHICLE SHAKING. WHEN THE VEHICLE WAS BEING SHIFTED FROM REVERSE TO DRIVE THE CONSUMER COULD FEEL THE ENGINE SLIPPING. THE DEALER HAS EXAMINED THE VEHICLE THREE TIMES CONCERNING THE ENGINE. THE DEALER FOUND THERE IS A COMPONENT THAT IS MISSING FROM THE ENGINE. THE DEALER DID NOT EXPLAIN WHAT THE COMPONENT WAS THAT IS NEEDED. *NM *SC

I WOULD LIKE TO FIRST THANK YOU FOR TAKING THE TIME TO REVIEW THIS LETTER. MARCH OF THIS YEAR I PURCHASED A 2004 HYUNDAI SANTE FE. I WAS MOTIVATED TO DO THIS BASED ON MY PRIOR EXPERIENCE, AS A FORMER OWNER, ALONG WITH THE COUPLED KNOWLEDGE OF HYUNDAIS IMPROVED WARRANTEES. IN THE PAST I HAD NO REASON TO BRING A HYUNDAI INTO THE SHOP FOR REPAIRS, OTHER THAN FOR ROUTINE MAINTENANCE. THE PROBLEM IM HAVING WITH MY CURRENT VEHICLE IS FOCUSED IN THE DRIVE TRAIN, SPECIFICALLY THE TRANSMISSION. IT HAS BEEN GOING ON FOR APPROXIMATELY 5000 MILES. INITIALLY I THOUGHT IT WAS JUST A MATTER OF BREAKING THE CAR IN, AFTER WHICH POINT THINGS WOULD START TO WORK SMOOTHLY. THE NATURE OF THE PROBLEM IS AS FOLLOWS: WHEN THE VEHICLE GETS WARMED UP THE SHIFTING, ON OCCASION BECOMES JERKY. ALSO WHEN THE VEHICLE IS TRANSITIONED FROM PARK TO DRIVE, THE INITIAL TAKEOFF STUTTERS, AS IF THE CAR IS INTERMITTENTLY LOSING POWER. AFTER THE VEHICLE IS UP AND RUNNING IN DRIVE, THE PROBLEM GOES AWAY. IT ONLY OCCURS FOR THE FIRST 20 YARDS OF INITIAL TAKEOFFS. THE PROBLEMS DESCRIBED ABOVE ARE INTERMITTENT. KNOWING THAT THE VEHICLE IS COVERED UNDER HYUNDAIS WARRANTEE, I TOOK IT IN TO HAVE IT LOOKED AT. PRIOR TO THIS, I SPOKE WITH ONE OF THE SHOPS MANAGERS AND DESCRIBED MY PROBLEM. HE INDICATED TO ME THAT IT WAS PROBABLY THE TRANSMISSION CONTROLLER. I ASKED HIM IF HE HAD SEEN THIS PROBLEM BEFORE AND HIS REPLY WAS YES. AFTER THE MECHANIC ROAD-TESTED MY VEHICLE THEY CAME TO ME AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. I SAID, AFTER I LEAVE HERE ITS GOING TO CONTINUE TO EXHIBIT THE SAME PROBLEMS, REQUIRING A RETURN VISIT. HE REPLIED, YES. I ASKED IF THEY COULD REPLACE THE TRANSMISSION CONTROLLER BOARD. THEY REPLIED THAT THEY COULD NOT JUST THROW PARTS AT MY CAR IN AN EFFORT TO MAKE IT RIGHT. *AK

I PURCHASED MY NEW CAR ON 02/09/04 AT BRONX HYUNDAI. IT IS A 4-WHEEL DRIVE 3.5 LTR ENGINE HYUNDAI SANTA FE. UPON DRIVING I FELT A HARD KNOCKING-VIBRATING SOUND WHEN I DRIVE ON LOCAL (DRY) STREETS AND THEN A FEELING THAT THE CAR JUMPS (LUNGE FORWARDS)AFTER I STOP. ON SEVERAL OCCASIONS I THOUGHT SOMEONE HIT ME FROM BEHIND. THIS CONTINUES TO HAPPEN ONLY WHEN I DRIVE LOCALLY. THE CAR HAS NEVER DONE THIS ON THE HIGHWAY, WHICH IS PART OF MY DAILY COMMUTE. I WASN'T SURE WHY AT FIRST, THE CAR DID THAT AND I THOUGHT IT WAS PART OF THE TRACKING CONTROL SYSTEM(4-WHEEL DRIVE EVEN THOUGH THE ROAD CONDITIONS WERE DRY. IN EVERY INCIDENT, THE CAR FEELS LIKE IT IS NOT GOING TO STOP, BUT IT DOES. I AM AFRAID BECAUSE WHEN THE CAR JUMPS AND IF I GET TOO CLOSE TO SOMEONE IT CAN HIT A CAR IN FRONT OF ME, OR EVEN A PERSON CROSSING. SO, I WAS HAPPY RECEIVE MY RECALL NOTICE STATING THE EXACT PROBLEM I WAS GOING THROUGH I THEN CALLED AND TOOK THE CAR TO THE DEALER AND TOLD THEM WHAT WAS HAPPENING. I HOPED THE PROGRAMMING WOULD WORK SINCE MY PROBLEM WAS SIMILAR TO THE RECALL SYMPTOMS. THAT IS WHEN THIS NIGHTMARE BEGAN AND IT WAS ON APRIL 9, 2004. SINCE THEN, THE DEALER HAS BEEN VERY COOPERATIVE BUT THEY SEEM AT A LOSS ALSO. MY CAR WAS PROGRAMMED TWICE AND THEN THE ABS SENSOR REPLACED AND A CHIP ALSO(THIS WAS DONE LAST MONDAY). I HAVE TAKEN MY CAR 5 TIMES AS OF TODAY. MY CAR CONTINUES TO DO THE KNOCKING/GRINDING SOUND AND ON 2 OCCASIONS THE LAST BEING ON MAY 29; THE ABS, TCS AND THE 4-WHEEL DRIVE LIGHTS ON THE INTERIOR CONTROL PANEL HAVE FLICKERED AND STAYED ON AS WELL. (WHEN THIS HAPPENED MY CAR DID THE KNOCKING/VIBRATING NOISE AS WELL.) IT HAS BECOME A DAILY OCCURANCE SO NOW I AM DOCUMENTING ALL OF MY INCIDENTS AND I AM GETTING AFRAID TO DRIVE MY CAR. SO TODAY I GAVE MY CAR BACK TO THE DEALER AND THEY TOLD ME THAT THEY WILL CONTACT THE MAIN OFFICE AT HYUNDAI. ALL PARTS AND SERVICE WERE NOT CHARGED AND REPLACED WITH NEW HYUNDAI PARTS.*AK