2006 Hyundai Santa Fe

The contact owns a 2006 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the exhaust muffler detached and fell off the vehicle. No warning lights were illuminated. The dealer was made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with fuel tank failure. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that upon arriving at the dealer, the dealer noticed fuel leaking underneath the vehicle. The contact was informed that the exhaust muffler had detached because of the fuel tank failure. The contact was initially informed that the repair was covered under an extended warranty. The contact was later informed that the repair was not covered under the extended warranty. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was unknown.

I was driving my 2006 Subaru forester vin #[XXX] around 5 PM. I was waiting in an offramp lane to make a left turn, behind numerous cars. Suddenly, a car pulled up next to me and told me to pull over because my car was on fire. I pulled over to the shoulder and as I did so the car lost power. I looked back once I got out of the car and sure enough if it was on fire. I have no idea how this happened. I want it investigated. The car is currently at a tow yard and available for inspection. I do have pictures and video of the car fire as well as video from when the fire department put it out. I also have witnesses names and numbers. About 23 days prior, I had noticed a lack of power when climbing hills. I took it into firestone and they told me that there was a third cylinder issue, but that it wasn’t dangerous. He assured me it was not. Clearly that was not the case. This car, your vehicle, could’ve killed me. If you have any additional questions feel free to contact me at [XXX] . Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2006 Hyundai Santa Fe. The contact stated while starting the vehicle, the air bags warning light illuminated. The vehicle was taken to the dealer, but it was not diagnosed. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated the vehicle needed to be diagnosed. The failure mileage was 264,000.

The contact owns a 2006 Hyundai Santa Fe. The contact stated while driving approximately 70 mph when the vehicle began to accelerate without the accelerator pedal being depressed. The contact was able to pull over and noticed smoke coming from the engine compartment. The contact stated no warning lights were illuminated. The vehicle was towed to a local mechanic where it was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 143,000.

The contact owns a 2006 Hyundai Santa Fe. The contact stated while operating the vehicle, there was an abnormal fuel odor inside and outside the vehicle. The contact discovered that there was fuel leaking underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel tank was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 118,000.

ON MARCH 4, 2020, HEADING HOME AT NIGHT ON A CURVY MOUNTAIN ROAD MY CAR (2006 HYUNDAI SANTA FE) SUDDENLY JERKED, STARTED TO ACCELERATE TO OVER 80 MILES HOUR. AT THE SAME TIME HALF OF THE PANEL LIGHT BEHIND PART OF THE RPM'S AND HALF BEHIND THE MPH WENT OUT; THE REST OF THE PANEL WAS STILL LIT UP; I WAS HEADING DOWN THE CURVY ROAD ACCELERATING HEADING QUICKLY TOWARDS AN 18 WHEELER WHEN I TRIED TO BRAKE, MY BRAKE PEDAL WOULD NOT MOVE AND MY CAR KEPT ACCELERATING (I WAS NOT STEPPING ON THE GAS PEDAL). I QUICKLY DROPPED MY CAR INTO LOW GEAR AND MANEUVERED AROUND THE 18-WHEELER AND TRYING THE BRAKES, THE EMERGENCY BRAKES, AND AS QUICKLY AS IT STARTED UP, IT STOPPED, AND MY CAR STARTED TO DRIVE NORMAL (EXCEPT THE PANEL LIGHTS). ON MY WAY HOME (MARCH 5TH), IT HAPPENED AGAIN WHILE DRIVING DOWN THE CURVY MOUNTAIN ROAD AT NIGHT! AS I BEGIN DESCENDING THE CURVY ROAD (DRIVING 40MPH IN THE RIGHT LANE), MY CAR SUDDENLY BEGAN ACCELERATING AGAIN UP TO 90MPH! THERE WERE NOT AS MANY PEOPLE ON THE ROAD, SO I WAS ABLE TO MANEUVER IT BY DROPPING DOWN INTO LOW GEAR AND AS I BEGAN ASCENDING THE MOUNTAIN ROAD, THE UNINTENDED ACCELERATION STOPPED, AND THE CAR DROVE NORMAL. EACH INCIDENT LASTED ABOUT 5 MINUTES. ON MARCH 6, 2020, I TOOK MY CAR TO THE MECHANIC AND RAN A DIAGNOSTIC AND DID NOT FIND A CAUSE. HE TOLD ME TO CALL THE HYUNDAI DEALERSHIP TO SEE IF THERE WERE ANY RECALLS. THE DEALERSHIP INFORMED ME TO CONTACT HYUNDAI HEADQUARTERS, WHICH I DID. I REPORTED MY ISSUE AND MADE A CLAIM ON MARCH 6, 2020. I WAS TOLD TO TAKE MY CAR TO CAPITAL HYUNDAI DEALERSHIP AND HYUNDAI HEADQUARTERS WOULD SEND A FORENSIC ENGINEER OUT TO INVESTIGATE THE ISSUE. THEY TOLD ME TO NOT DRIVE MY CAR AND HAVE IT TOWED. I RECEIVED A CALL FROM HYUNDAI HEADQUARTERS INFORMING ME THE DEALERSHIP RAN A DIAGNOSTIC ON MY CAR AND DID NOT FIND ANYTHING WRONG AND COULD NOT DUPLICATE THE UNINTENDED ACCELERATION.