2004 Hyundai Santa Fe

ON PURCHASE OF MY VEHICLE, HYUNDAI SANTE FE, THE CAR HAS HAD TROUBLES. I HAVE HAD IT BACK TO THE DEALER MULTIPLE TIMES SINCE I PURCHASED THE CAR WITH THE SAME COMPLAINT. WHEN STARTING THE CAR AND PULLING OUT FROM A STOPPED POSITION THE CAR HESITATES 3 TO 4 TIMES BEFORE DRIVING SMOOTHL. IT FEELS LIKE THE CAR IS BUCKING OR HESITATING....I HAVE HAD IT TO THE DEALER ATLEAST 5 TIMES SINCE IT'S PURCHASE. THEY CAN NOT DUPLICATE THE PROBLEM. I HAVE TOLD THEM SPECIFICALLY HOW TO GET THE CAR TO DO THE PROBLEM HOWEVER THEY DO NOT FOLLOW MY INSTRUCTIONS. THE CAR NEEDS TO BE PULLED OUT OF THE PARKED POSITION WITH FORCE. (AS IF PULLING INTO A HIGH TRAFFIC AREA OUT OF A PARKING SPOT) IT OCCURS MORE OFFEN WHEN THE CAR IS COLD, BUT ALSO MAKES THE SAME HESITATION IF THE CAR IS WARM. HOWEVER, NEVER AFTER THE INTIAL ENGAGEMENT WHILE DRIVING. IT DOES NOT HAPPEN WHILE PARKED AT STOP LIGHT WHILE THE CAR IS RUNNING. IT OCCURS WHEN INITIALLY TURNING THE CAR ON. THIS PROBLEM HAS NOT LEAD TO AN ACCIDENT TO DATE, HOWEVER IT COULD IF NOT RESOLVED. IF PULLING OUT INTO A HIGH TRAFFIC AREA AND THE CAR DOES NOT ENGAGED AND GET UP TO SPEED, I CAN SEE BEING HIT BY ANOTHER CAR. *AK

MY HUSBAND AND I PURCHASED A 2004 HYUNDAI SANTA FE IN SEPTMEBER OF THIS YEAR (2004). 2 MONTHS LATER, THE ENGINE BLEW. HYUNDAI IS OFFERING ONLY TO REPLACE THE ENGINE. HOWEVER, THEIR LACK OF CUSTOMER SERVICE IS APPALING. NO ONE RETURNS MY CALLS, I CONSTANTLY HAVE TO FOLLOW UP WITH THEM. WE INITALLY FELT THAT A NEW COMPARABLE VEHICLE WAS MORE APPROPRIATE. THEY SEEM VERY UNCONCERNED THAT THE CAR DIED ON A HIGHWAY IN THE DARK AND THAT MY HUSBAND AND 6 MONTH OLD SON HAD NO HEAT FOR AN HOUR NOR THAT THEY COULD HAVE BEEN INVOLVED IN AN ACCIDENT WHEN THE ENGINE DIED. SAFETY OF THEIR CUSTOMERS SHOULD BE THE #1 PRIORITY.*AK

WHEN COMING TO A STOP, THE ENGINE REVVED AT A HIGH RATE. THE CONSUMER SHUT THE VEHICLE OFF APPLIED THE PARKING BRAKE TO TRY AND STOP THE ENGINE FROM REVVING. PLEASE PROVIDED ADDITIONAL INFORMATION. *JB ENGINE REVVED REPEATEDLY DESPITE BRAKE BEING PRESSED ALL THE WAY TO THE FLOOR AND CAR LEAPED FORWARD WITH EVERY SURGE AT LEAST 6 TIMES. DEALER COULD NOT FIND THE PROBLEM. THE CONSUMER TRADED IN THE VEHICLE. *TC

FEBRUARY WE PURCHASED A 2004 HYUNDAI SANTA FE FOR OUR SOON TO BE 16 YEAR OLD SON TO DRIVE. MOST IMMEDIATELY WE NOTICED AN INTERMITTENT PROBLEM WITH THE VEHICLE. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WILL STUTTER 3 TIMES AS IF IT WERE GOING TO DIE AND THEN IT RECOVERS. WE HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP AT LEAST 6 TIMES, THE MOST RECENT THIS MORNING. TODAY THEY WOULD NOT EVEN TAKE THE CAR IN AS THEY COULD NOT DUPLICATE THE PROBLEM AND HAD NO IDEA WHAT TO REPAIR. I TOOK COPIES OF OTHER NHTSA COMPLAINTS AND SERVICE BULLETINS WITH ME IN AN EFFORT TO HELP THEM WITH IDEAS, BUT TO NO AVAIL. THEY MADE AN APPOINTMENT FOR US TO COME BACK ON OCTOBER 20, 2004 TO SEE IF THERE ARE ANY UPDATES FROM HYUNDAI THAT MIGHT FIX THE PROBLEM THEN. AFTER LEAVING THE DEALERSHIP, THE VEHICLE EXHIBITED THE PROBLEM AND MY SON WAS ALMOST IN AN ACCIDENT. THE CAR HAS ONLY 3800 MILES ON IT!*AK

I PURCHASED A 2004 SANTA FE HYUNDAI 8-25-04. ON 9-3-04 I WENT OUT OF TOWN. ABOUT 75 MI FROM MYHOME,I WAS DRIVING 65 MPH ON I-35 AND THE PASSENGER SEAT AIR BAG EXPLODED IN THE CAR. FORTUNATELY, NO ONE WAS IN THE SEAT. I DID NOT GET HIT BY ANY CAR, I DID NOT HIT A CHUCK HOLE OR ANY DEBRIE THAT COULD HAVE BEEN SEEN ON THE HWY. I IMMEDIATELY CALLED ALLEN SAMUELS SERVICE DEPT, TALKED TO PHIL AND HE SAID HE NEVER HEARD OF THAT HAPPENING AND TO BRING IT INTO THE SERVICE DEPT ON 9-7-04 WHICH I DID. THEY GAVE ME A RENTAL CAR; THEY SAID THE SEAT AIR BAG WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN IT WOULD BE AVAILABE. I HAD MY CAR THERE FOR 2 WEEKS. THEY CALLED ME ON 9-20 AND SAID THIS WAS NOT UNDER WARRANTY AND TO TURN MY RENTAL IN. I PICKED UP MY CAR AT THIS TIME. THE TECH TOLD ME I MUST HAVE HIT A SMALL OBJECT LIKE A PIECE OF WOOD AND IT HIT THE SENSOR.*AK