2004 Hyundai Santa Fe

WE BOUGHT THIS VEHICLE 4/04 AND EVER SINCE WE DROVE IT OFF THE LOT, BRAND NEW, IT HAS HAD THE PROBLEM OF HESITATION UPON ACCELERATION. WE HAVE TAKEN IT TO OUR "SERVICE DEPARTMENT" NUMEROUS TIMES AND THEY SAY THAT THERE ISN'T ANYTHING THEY CAN DO TO FIX IT AS NO CODE REGISTERS ON THEIR DIAGNOSTIC MACHINE. AFTER READING ABOUT ALL OF THE OTHER PEOPLE WITH THE SAME PROBLEM I AM AMAZED THAT NO ONE HAS DONE ANYTHING TO FORCE HYUNDAI INTO RESOLVING THIS ISSUE. IF NO ONE HAS BEEN INJURED IN AN ACCIDENT BECAUSE OF A SERIOUS LACK OF POWER UPON ACCELERATION THEN IT'S ONLY A MATTER OF TIME. HOPEFULLY IT WON'T BE ANYTHING WORSE THAN AN INJURY. THIS VEHICLE NOW HAS 26,000 MILES ON IT AND IT HAS THE SAME PROBLEM EVERY DAY. IT WOULD ALSO APPEAR THAT IT IS COMMON PRACTICE FOR EMPLOYEES IN THE "SERVICE DEPT." TO DENY ANY PROBLEM THAT CAN'T BE SEEN EASILY. THIS IS MY SECOND SANTA FE AND WILL DEFINITELY BE THE LAST. *NM

DT: CALLER STATED ALL FIVE OF THE LUGS: NUTS ON THE FRONT PASSENGER SIDE WHEEL BROKE AND THE WHEEL CAME OFF. SOME DAMAGE WAS DONE TO THE FENDER. VEHICLE WAS FIXED BY A BODY SHOP PER THE INSURANCE COMPANY. DEALER WAS TOO FAR AWAY TO TAKE VEHICLE THERE. MANUFACTURER HAD NOT BEEN CONTACTED YET. VEHICLE WAS TOWED TO CONTACT'S HOUSE.*AK

DT: WITHOUT WARNING THE PASSENGER SIDE AIR BAG DEPLOYED. CONSUMER DID NOT HIT ANYTHING OR RUN INTO A HOLE. CONSUMER HAD NO INDICATION THAT ANYTHING WAS WRONG. INSURANCE ADJUSTER SAID NO SIGN OF PHYSICAL IMPACT, APPEARS TO BE MECHANICAL OR ELECTRICAL MALFUNCTION. RIGHT SIDE AIR BAG APPEARS TO HAVE DEPLOYED PREMATURELY. DEALER LOOKED AT IT AND TOLD THE CONSUMER THEY COULD NOT TOUCH IT BECAUSE OF THE MANUFACTURER. MANUFACTURER SAID IT WAS TURNED OVER TO THE LEGAL DEPARTMENT. CONSUMER HAS NOT HEARD BACK FROM MANUFACTURER. *TT *NM

DT: THE END OF JANUARY 2004 OR BEGINNING OF FEBRUARY 2004 WHILE IN THE CAR IT SHOUT OFF AND STEERING WHEEL LOCKED. ABOUT 30 SECONDS LATER THE CAR JUST STARTED UP BY ITSELF. THEN, IN APRIL 2004 THE CAR DID THIS AGAIN WHILE DRIVING ON THE HIGHWAY. GOT A RECALL 03V030000 NOTICE ON THIS VEHICLE WHICH STATED IT WOULD STALL IN COLD DAMP WEATHER, TOOK VEHICLE TTO HE DEALER THEY FIXED THE PROBLEM. . THEN IN JUNE 2004 WHILE DRIVING IN TRAFFIC ON A SUNSHINE DAY THE CAR DID SAME THING. TOOK IT BACK TO DEALER, AND THEY ASSURED CONSUMER THAT THEY FIXED THE PROBLEM. EARLY AUGUST THE CAR STALLED IN AN INTERSECTION. TOOK BACK TO DEALER AGAIN, SAID THEY FIXED IT AGAIN. LATE AUGUST, TWO DAYS AFTER THE I GOT THE CAR BACK,K THE CAR STALLED AGAIN.ALSO, SEPT 12, 2004 THE CAR DID THIS AGAIN. *AK

THREE MONTHS AGO, WHILE I WAS FULLY STOPPED AT AN INTERSECTION WITH MY FOOT ON THE BRAKES, MY 2004 SANTA FE SUDDENLY REVVED UP AND SURGED FORWARD, COLLIDING WITH THE CAR IN FRONT OF ME. THIS HAD HAPPENED ONCE BEFORE (WITHOUT A COLLISION) AND THE DEALER STATED "NO PROBLEM FOUND." IT HAS NOW BEEN IN THE SHOP THREE MONTHS, AND THE DEALER STILL STATES "NO PROBLEM FOUND." I CONTACTED HYUNDAI CONSUMER AFFAIRS WHO WROTE ME BACK STATING THEY HAD CONCLUDED THAT THERE WAS NO DEFECT WHICH CAUSED THIS PROBLEM (THEY NEVER INSPECTED IT, HOWEVER). THE CAR IS BEING TRADED IN; THE DEALER IS BEING GENEROUS ON THE TRADE ALLOWANCE. HOWEVER, HYUNDAI STILL MAINTAINS THERE IS NO PROBLEM AND I AM TOLD THE CAR WILL GO TO AUCTION. HYUNDAI MOTOR AMERICA HAS TAKEN NO ACTION TO INVESTIGATE THIS SERIOUS SAFETY DEFECT.

CONTACT STATES: WHILE DRIVING RADIO WAS GOING ON AND OFF ALONG WITH AUTOMATIC LOCKS. TOOK VEHICLE TO DEALER AND REPLACED RADIO BUT FOUND NO PROBLEM WITH LOCKS. WHILE ON INTERSTATE OR FOR LONG PERIODS OF TIME THE LOCKS BEGIN FLIPPING ON AND OFF. HAD TO REPLACE TWO INTERIOR LIGHT BULBS AS WELL. DEALER DOES NOT LISTEN TO COMPLAINTS.

A ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE HIGHWAY AND THE WINDSHIELD EXPLODED. THE DRIVER PULLED OVER, AND HAD THE VEHICLE TOWED TO THE DEALER. *AK THE DAMAGE WAS EXTENSIVE EVEN THOUGH THE OBJECT DID NOT COME THROUGH THE WINDSHIELD. THE IMPACT LITERALLY BROKE THE INSIDE OF THE WINDSHIELD APART AND CAUSED SHARDS OF GLASS AS WELL AS PULVERIZED (POWDER CONSISTENCY) GLASS TO STRIKE THE CONSUMERS WIFE IN THE FACE AS WELL AS SPRAYING GLASS THROUGHOUT THE VEHICLE. *SC *JB

WHILE APPLYING THE BRAKES INSIDE OF THE PARKING GARAGE THE PEDAL WENT TO THE FLOOR. THE DRIVER SKIDDED INTO ANOTHER VEHICLE. THIS PROBLEM HAS HAPPENED THREE TIMES. THE DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE DRIVEWAY WAS ON AN UPHILL INCLINE AND WAS COVERED IN SNOW. THE BRAKE PEDAL VIBRATED AND THE VEHICLE LURCHED FORWARD INSTEAD OF STOPPING. THIS WAS AN INTERMITTENT PROBLEM. *SC THE CONSUMER STATED A RECALL WAS ISSUED ON THE ABS. *JB