NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
303 reports43,389 miles · Apr 22, 2011
Suspension
ON APRIL 21, 2011 WENT TO BACK SUV OUT OF MY DRIVEWAY WHEN THE FRONT LEFT TIRE WENT FLAT. AFTER REMOVING THE TIRE FOUND TIRE HAD A HOLE ON INSIDE WALL OF TIRE . THIS WAS CAUSED BY THE COIL SPRING PROTRUDING OUT. UPON FURTHER INSPECTION FOUND THE COIL SPRING BROKEN. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. I FEEL VERY LUCKY THI…
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ON APRIL 21, 2011 WENT TO BACK SUV OUT OF MY DRIVEWAY WHEN THE FRONT LEFT TIRE WENT FLAT. AFTER REMOVING THE TIRE FOUND TIRE HAD A HOLE ON INSIDE WALL OF TIRE . THIS WAS CAUSED BY THE COIL SPRING PROTRUDING OUT. UPON FURTHER INSPECTION FOUND THE COIL SPRING BROKEN. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. I FEEL VERY LUCKY THIS DID NOT HAPPEN WHILE DRIVING AT A HIGH RATE OF SPEED. *TR
NHTSA ODI #10397097
98,000 miles · Apr 18, 2011
Suspension
I WAS TRAVELING DOWN THE HIGHWAY AT 70MPH WHEN, ALL OF A SUDDEN, I HEARD A BANG AND THE CAR VEERED OUT OF CONTROL. IT WAS A TERRIFYING EXPERIENCE. I REGAINED CONTROL OF THE CAR I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD TO INVESTIGATE AND I NOTICED THAT THE COIL SPRING BROKE. THE FOLLOWING DAY I BROUGHT MY VEHICLE TO T…
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I WAS TRAVELING DOWN THE HIGHWAY AT 70MPH WHEN, ALL OF A SUDDEN, I HEARD A BANG AND THE CAR VEERED OUT OF CONTROL. IT WAS A TERRIFYING EXPERIENCE. I REGAINED CONTROL OF THE CAR I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD TO INVESTIGATE AND I NOTICED THAT THE COIL SPRING BROKE. THE FOLLOWING DAY I BROUGHT MY VEHICLE TO THE HYUNDAI DEALER AND THEY CHARGED AN OUTRAGEOUS AMOUNT TO REPLACE. NOT VERY LIKELY THAT I WOULD PURCHASE ANOTHER HYUNDAI. *TR
NHTSA ODI #10396609
40,000 miles · Apr 3, 2011
Engine And Engine CoolingSuspension
THE DRIVER'S SIDE COIL SPRING BROKE ON MY 2004 HYUNDAI SANTA FE AT 40,000 MILES. I WAS DRIVING DOWN A STREET AND THERE WAS A LOUD EXPLOSION TYPE SOUND, MY VEHICLE ACTUALLY FELT LIKE IT JUMPED, ALL THE DASH LIGHTS CAME ON AND THE ENGINE DIED. I WRESTLED WITH THE WHEEL TO GET THE CAR OVER TO THE SIDE OF THE ROAD BUT I WAS STILL I…
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THE DRIVER'S SIDE COIL SPRING BROKE ON MY 2004 HYUNDAI SANTA FE AT 40,000 MILES. I WAS DRIVING DOWN A STREET AND THERE WAS A LOUD EXPLOSION TYPE SOUND, MY VEHICLE ACTUALLY FELT LIKE IT JUMPED, ALL THE DASH LIGHTS CAME ON AND THE ENGINE DIED. I WRESTLED WITH THE WHEEL TO GET THE CAR OVER TO THE SIDE OF THE ROAD BUT I WAS STILL IN THE ROAD. THERE WAS A WOMAN IN FRONT OF ME GETTING OUT OF HER CAR WITH A TODDLER AND I CAME CLOSE TO HITTING THEM AS I TRIED TO CONTROL MY TRUCK. I'M SO GLAD I WASN'T GOING FASTER THAN 10-15 MPH. THE REPAIR AGENT SAID HE'D NEVER SEEN THIS HAPPEN AT LESS THAN 100K+ MILES, AND IT TOOK OUT THE BRAKE LINE AND FUEL LINE ON THAT SIDE AS WELL. TOTAL COST WILL BE $1500. AS THE TIMING BELT ALSO NEEDS CHANGING. NOT HAPPY. I SEE MANY OTHER COMPLAINTS OF THIS SITUATION (COIL SPRING GOING ON HYUNDAI SANTA FE AT LOW MILEAGE), BUT I DON'T SEE ANY KIND OF REPARATION OFFERED BY THE COMPANY OR ANY RECALL. THERE SHOULD BE - THIS IS NOT ACCEPTABLE. I'M NOT LIKELY TO BUY A HYUNDAI AGAIN. *TRW
NHTSA ODI #10394086
53,000 miles · Mar 26, 2011
Suspension
I PARKED MY VEHICLE IN A PARKING LOT AT 8AM AND THEN BY 1PM MY COIL SPRING BROKE DESTROYING MY TIRE AND RESULTING IN MY GETTING TOWED. HAD MY COIL SPRING BROKE ON THE HIGHWAY I WOULD HAVE CRASHED *TR
NHTSA ODI #10392936
85,500 miles · Mar 22, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE WOULD NOT START. THE CONTACT WOULD WAIT FOR SEVERAL MINUTES BEFORE BEING ABLE TO RESTART THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED THAT THE PROBLEM COULD BE CAUSE BY THE EMISSION SYSTEM. THE CONTACT DID NOT TAKE…
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TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE WOULD NOT START. THE CONTACT WOULD WAIT FOR SEVERAL MINUTES BEFORE BEING ABLE TO RESTART THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED THAT THE PROBLEM COULD BE CAUSE BY THE EMISSION SYSTEM. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 85,500.
NHTSA ODI #10392533
101,000 miles · Mar 16, 2011
Vehicle Speed Control
2004 HYUNDAI SANTA FE HAS SUDDEN ACCELERATION AND SURGING NO TROUBLE LIGHTS ON. DEALERSHIP TOLD ME THE THROTTLE SENSOR HAD TO BE REPLACED, SO WE DID THAT. ABOUT A MONTH LATER, SAME THING HAPPENED. DEALERSHIP REPLACED THROTTLE SENSOR AGAIN, AT NO CHARGE. SAID IF IT HAPPENS AGAIN WE WOULD NEED A NEW THROTTLE BODY. HAPPENED AG…
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2004 HYUNDAI SANTA FE HAS SUDDEN ACCELERATION AND SURGING NO TROUBLE LIGHTS ON. DEALERSHIP TOLD ME THE THROTTLE SENSOR HAD TO BE REPLACED, SO WE DID THAT. ABOUT A MONTH LATER, SAME THING HAPPENED. DEALERSHIP REPLACED THROTTLE SENSOR AGAIN, AT NO CHARGE. SAID IF IT HAPPENS AGAIN WE WOULD NEED A NEW THROTTLE BODY. HAPPENED AGAIN, SO HAD THE THROTTLE BODY REPLACED. HAPPENED AGAIN AND WAS TOLD IT WAS WIRING THAT HAD TO DO WITH CRUISE CONTROL. WHICH I NEVER USE. HAPPENED AGAIN TODAY 3/16/2011. NOTIFIED THE DEALERSHIP THAT I WAS DROPPING OFF TONIGHT IN THE NIGHT DROP. I HAVE ALREADY PAID OVER $1000.00 FOR SOMETHING THAT HAS NOT BEEN FIXED. WE WILL SEE WHAT HAPPENS TOMORROW. WE MAXED OUT OUR TOWING WITH AAA, SO MY HUSBAND, WHO WORKS SECOND SHIFT AND HOUR AND HALF AWAY FROM WHERE WE LIVE HAS TO DRIVE IT BACK TO THE DEALERSHIP TONIGHT. IT STARTED TODAY WHEN HE WAS ABOUT 15 MINUTES AWAY FROM WORK. ALSO THIS IS OUR ONLY CAR, AND DEALERSHIP ALWAYS SAYS THEIR LOANER CARS ARE ALL OUT. JUST WANTED THIS DOCUMENTED AND AM PRAYING MY HUSBAND GETS BACK TO THE DEALERSHIP OK. *TR
NHTSA ODI #10390434
52,000 miles · Mar 4, 2011
Latches/locks/linkagesInjury
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLES WERE DESIGNED AS CHROME OVER PLASTIC AND THE CHROME FRACTURED.. THE FAILURE WAS CAUSING THE EDGES TO BE EXPOSED, WHICH WERE EXTREMELY SHARP. WHEN THE CONTACT'S ATTEMPTED TO EXIT THE VEHICLE SHE CUT HER HAND WHEN SHE GRABBED THE DOOR H…
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TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLES WERE DESIGNED AS CHROME OVER PLASTIC AND THE CHROME FRACTURED.. THE FAILURE WAS CAUSING THE EDGES TO BE EXPOSED, WHICH WERE EXTREMELY SHARP. WHEN THE CONTACT'S ATTEMPTED TO EXIT THE VEHICLE SHE CUT HER HAND WHEN SHE GRABBED THE DOOR HANDLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 52,000. UPDATED 05/03/11*LJ THE CONSUMER STATED THE DOOR HANDLES WERE DESIGNED AS CHROME OVER A NON-METALLIC SUBSTRATE. OVER TIME, THE CHROME CRACKED AND CURLED UP, THUS FORMING RAZOR SHARP EDGES WHICH COULD NOT BE OBSERVED WHEN THE HANDLE WAS IN ITS NORMAL POSITION. UPDATED 05.11.11
NHTSA ODI #10386472
76,000 miles · Mar 1, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED AS SOON AS IT WAS STARTED. SHE WAS ABLE TO RESTART THE VEHICLE THE FOLLOWING DAY YET THE VEHICLE ABNORMALLY ACCELERATED WITH AN UNUSUAL INCREASE IN ENGINE RPM AS SHE DEPRESSED THE BRAKES. THE VEHICLE WOULD NOT STOP AND SHE THEN SHIFTED INT…
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TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED AS SOON AS IT WAS STARTED. SHE WAS ABLE TO RESTART THE VEHICLE THE FOLLOWING DAY YET THE VEHICLE ABNORMALLY ACCELERATED WITH AN UNUSUAL INCREASE IN ENGINE RPM AS SHE DEPRESSED THE BRAKES. THE VEHICLE WOULD NOT STOP AND SHE THEN SHIFTED INTO NEUTRAL AND SHUT THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED AT THE THROTTLE BODY ASSEMBLY WHICH THE CONTACT WAS ADVISED TO HAVE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
NHTSA ODI #10384873
91,000 miles · Feb 24, 2011
Suspension
WAS JUST PULLING THE CAR DOWN THE DRIVE WAY AND THE FRONT PASSENGER SIDE TIRE BLEW OUT. I STOPPED THE CAR AND A FRIEND WAS GOING TO CHANGE THE TIRE. HE NOTICED THE SPRING HAD BROKEN LOOSE AND PUNCTURED THE TIRE. THE CAR HAD BEEN SITTING IN THE DRIVE WAY FOR 12 TO 15 HOURS BEFORE WE WENT TO DRIVE IT. WE HAD NOT EVEN MADE IT O…
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WAS JUST PULLING THE CAR DOWN THE DRIVE WAY AND THE FRONT PASSENGER SIDE TIRE BLEW OUT. I STOPPED THE CAR AND A FRIEND WAS GOING TO CHANGE THE TIRE. HE NOTICED THE SPRING HAD BROKEN LOOSE AND PUNCTURED THE TIRE. THE CAR HAD BEEN SITTING IN THE DRIVE WAY FOR 12 TO 15 HOURS BEFORE WE WENT TO DRIVE IT. WE HAD NOT EVEN MADE IT ON THE ROAD AND WAS ONLY GOING A COUPLE MILES PER HOUR AND ABOUT 15 TO 20 FEET. WE WERE ON OUR WAY, GOING OUT OF TOWN AND WERE THANKFUL THAT WE DID NOT HAVE THIS HAPPEN GOING 65 MPH ON THE HIGHWAY WERE WE COULD HAVE BEEN HURT OR HURT SOME ONE ELSE. SEVERAL TIMES A WEEK WE HAVE A NEW BORN AND A TWO YEAR OLD IN THIS VEHICLE. THANKFULLY THEY WERE NOT WITH US. THIS FRONT END SUSPENSION PROBLEM NEEDS TO BE LOOKED AT, SOMEBODY IS NOT GOING TO BE AS LUCKY AS WE WERE. FOR US IT WAS THE DRIVE WAY AND NOT DRIVING ON THE HIGH WAY AT A HIGH SPEEDS WITH OUR FAMILY. *TR
NHTSA ODI #10384431
17,552 miles · Feb 22, 2011
Suspension
DRIVERS SIDE COIL SPRING BROKEN. STRUT MOUNT ALSO NEEDED TO BE REPLACED. I BOUGHT THIS CAR NEW IN 2004. AS THE MILEAGE WILL TELL YOU, I DON'T DRIVE IT MUCH. MY CAR HAD BEEN SITTING IN THE DRIVEWAY FOR A COUPLE OF DAYS WHEN I WENT TO GO TO WORK. AS I STARTED BACKING OUT OF THE DRIVEWAY I HEARD A VERY LOUD NOISE WHEN I TURNED…
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DRIVERS SIDE COIL SPRING BROKEN. STRUT MOUNT ALSO NEEDED TO BE REPLACED. I BOUGHT THIS CAR NEW IN 2004. AS THE MILEAGE WILL TELL YOU, I DON'T DRIVE IT MUCH. MY CAR HAD BEEN SITTING IN THE DRIVEWAY FOR A COUPLE OF DAYS WHEN I WENT TO GO TO WORK. AS I STARTED BACKING OUT OF THE DRIVEWAY I HEARD A VERY LOUD NOISE WHEN I TURNED THE WHEEL. I DECIDED NOT TO TRY DRIVING IT. MY HUSBAND TOOK IT TO THE DEALER AND THEY FOUND THE SPRING BROKEN. THEY SAID I WAS NO LONGER UNDER WARRANTY. FORTUNATELY, I WAS NOT DRIVING IT AT THE TIME AS IT COULD HAVE PUNCTURED THE TIRE AND CAUSED A BLOWOUT. SINCE THIS INCIDENT, IT HAS HAPPENED AGAIN, ON THE PASSENGER SIDE. THIS TIME IT HAD BEEN SITTING FOR ABOUT 4 DAYS IN THE DRIVEWAY AND WHEN I WENT TO BACK OUT, I HEARD IT. WE IMMEDIATELY TOOK IT TO A NEARBY GARAGE AND FOUND THE SPRING HAD BROKEN AND WAS RUBBING ON THE TIRE. THIS TIME THE MILEAGE WAS ABOUT 25,000 MILES. HYUNDAI DOES NOT SEEM TO THINK THERE IS A PROBLEM WITH THESE SPRINGS. I THINK IT NEEDS TO BE LOOKED INTO BEFORE SOMEONE GETS KILLED. I DON'T KNOW IF IT IS PERTAINING TO THIS COMPLAINT, BUT I DO WANT TO MENTION THAT AT 27,000 MILES I ALSO HAD TO REPLACE BOTH REAR CONTROL ARMS. THERE SEEMS TO BE A REAL PROBLEM WITH THE SUSPENSION SYSTEM ON THE VEHICLE. PLEASE LOOK INTO IT.
NHTSA ODI #10384928
Official recalls
3Jul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
Consequence & remedy
Consequence: If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.
Remedy: Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.
Mar 16, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE.
Consequence & remedy
Consequence: IF AN EXTENDED STOPPING DISTANCE OCCURS, IT COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ABS ECU. OWNER NOTIFICATION BEGAN ON MARCH 24, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Dec 18, 2003
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗