2020 Hyundai Elantra

Took car into closest mechanic on Saturday 11/09/24 and was informed that both engine mounts were completely shot. Mechanic informed me car was unsafe to drive. Had the car repaired as Hyundai service center was closed. I contacted Hyundai on Monday 11/11/24 to let them know what happened. Received call yesterday from case manager that since I didn't take car to Hyundai facility they would not reimburse me the money paid on the repair. Mechanic at service station said it was unsafe to drive the car of his property. The mechanic also told me he has never seen either engine mount completely shot in care that was only 4 years old.

My vehicle stalled. I was heading to work and vehicle just cut off while driving. The day before it had started making a strange knocking, clicking sound. It will not charge and will not start up. I have not contacted manufacturer and not inspected by manufacturer. I checked vin # but not on recall list. I have kept my car up to date with servicing.The noise it made when it started to stall was really loud and then cut off. My safety was put at risk because I take the highway to work everyday and almost reached the highway that day before it stalled. My car is used for taking my kids to school, doctors appts and work. I am thankful my kids were not in the car when this happened. It had to be pushed off the road in a high traffic area causing a safety issue.

Engine failure: Engine light came on and oil level was abnormally low, even though oil had been changed not long before. Before able to add buy more oil to add when checked, the engine gradually lost pressure and wouldn't stay started. Died in the middle lane of highway all of a sudden. Inspection under hood showed that there was oil all around on engine and some on the ground. Towed to dealership and was not told of interim recall 21V-301. Possible acceleration of engine oil consumption due to bad piston oil rings. Later I researched and found that Hyundai was to inform owners that they were encouraged to check the level of oil periodically between oil changes...that accelerated oil consumption was possible due to this issue of the oil rings. Had to research and find myself.

The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.

The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The high beams failed and Hyundai will only say that my VIN isn’t part of the recall. Service Campaign T5G covers the exact same symptoms that my car is experiencing. Since Hyundai refuses to acknowledge that the safety issue in this campaign affects more than what they’ve previously admitted, myself and other owners are left to repair the defect at our own expense. A Google search brings up more than a few posts of owners that were also denied the recall because Hyundai says that their 2020 Elantra VIN isn’t included in the recall. This shows that Hyundai refuses to acknowledge the full scope of the vehicles that have defect. Proper headlight function is absolutely necessary. High beams not working even cause state inspections to fail. Hyundai needs to be forced to fix this major defect in a safety critical lighting system, as it is clear that they have no desire to keep the owners of their 2020 Elantras safe.

The contact owns a 2020 Hyundai Elantra. The contact stated while driving at various speeds and releasing the accelerator pedal to come to a stop, the vehicle sputtered, made a clicking sound, and stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The contact shifted to neutral(N) and was able to restart the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The mechanic related the failure to NHTSA Campaign Number: 21V301000 (Engine) and referred the contact to the manufacturer for assistance. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 70,000.

The soldering of the end cap in the engine fuel rail failed and allowed gas under pressure to leak out. Fuel sprayed out in the engine compartment and the smell was evident inside and outside of the vehicle while in operation. Not sure how it did not start an engine fire. Repairing was a simple task that I handled as this is the only vehicle available to me. Ordered a new fuel rail which was only available from a dealer without issue and completing the repair went without issue. Did not have anyone else look at the problem as once I figured out the problem, did not want to drive the car anywhere. I have the old fuel rail for anyone who needs to inspect it.

A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.