2014 Ford Flex

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED NORM REEVES FORD SUPERSTORE (18900 STUDEBAKER RD, CERRITOS, CA 90703, (562)353-4633) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA HAS ISSUED RECALL 20V072 COVERING MY VEHICLE. AS A RESULT OF THE DEFECTIVE TOE LINK THE LEFT REAR TIRE ON MY CARE IS WEARING UNEVENLY AND CUPPING. MY INDEPENDENT MECHANIC SAYS THEY COULD REPLACE THE TOE LINK AND DO THE REQUIRED ALIGNMENT IN ONE DAY AT A COST OF ~$300. FORD HAS HAD THIS RECALL NOTICE SINCE FEBRUARY AND IT STILL SAYS "REMEDY NOT AVAILABLE". HOW HAS NOTHING HAPPENED IN 6 MONTHS WHEN WALT'S AUTOMOTIVE CAN FIX THE PROBLEM TODAY? PLEASE COMPEL FORD TO FIX MY CAR OR AGREE TO PAY TO HAVE THE CAR FIXED INDEPENDENTLY.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SOUND FORD LOCATED AT 101 SW. GRADY WAY, RENTON, WA 98057, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE REAR TOE LINK FRACTURED. THE VEHICLE WAS TAKEN TO PRIME FORD - SACO (857 PORTLAND RD, SACO, ME 04072), AND IT WAS DIAGNOSED AND CONFIRMED THAT THE REAR TOE LINK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT PAID OUT OF POCKET TO HAVE THE VEHICLE REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

DRIVER SIDE DOOR SENSOR APPEARS TO NOT BE FUNCTIONING. WARNING PANEL LIGHT COMES ON INDICATING DOOR IS NOT CLOSED, WHEN IT IN FACT IS. INTERIOR LIGHTS SIMULTANEOUSLY COME ON BUT NOT ALL THE TIME. ADDITIONALLY WARNING SAYS, TRANSMISSION IS NOT IN "PARK." USUALLY OCCURS WHEN CAR IS BEING STARTED, BUT NOT ALWAYS. HAS OCCURRED 6 TIMES. *TR

ENGINE TURBO FAILURE WHILE DRIVING ON HIGHWAY DURING A LONGER ROAD TRIP (~600 MILES, MAJORITY AT HIGHWAY SPEEDS). THIS IS THE V6 ECOBOOST ENGINE. I WAS INFORMED BY DEALERSHIP REPAIR SHOP THAT IT 'FELL APART' AND PARTS OF IT WERE SUCKED BACK INTO THE ENGINE. SIGNIFICANT KNOCKING AND POP SOUND FROM ENGINE WHILE DRIVING; SIGNIFICANT LOSS OF POWER WHEN ACCELERATING. *TR