2014 Ford Flex

BOUGHT USED WITH 65,000 MILES, AT 75,000 MILES PASSENGER BACK DOOR SENSOR WENT BAD CAUSING CAR TO SAY "RIGH BACK DOOR AJAR" AND THE LIGHTS STAY ON, DOORS DO NOT LOCK WHEN DRIVING, ALARM GOES OFF INTERMITTENTLY. WHY HAS FORD NOT DONE SOMETHING ABOUT THIS - CLEARLY A PROBLEM. ALSO THE 2ND ROW SEAT BELTS HAVE BEEN A NIGHTMARE. KIDS ALWAYS GETTING STUCK - CNA'T UNLATCH THEM. ONE OF THE RECEPTECLES JUST FELL APART - NOT SAFE! WHY HASN'T FORD DONE SOMETHING ABOUT THIS. I OWN 5 FORD VEHICLES AND THE OLDER VEHICLES RUN GREAT - NO ISSUES. SEEMS LIKE FROM 2012 AND NEWER THERE IS NOTHING BUT PROBLEMS. WHAT HAPPENED TO THE QUALITY AND CARE FROM FORD?

THE CAR WILL RANDOMLY DING AND AN ALERT WILL APPEAR ON THE LEFT GAUGE AREA, BOTH WHILE DRIVING AND IN PARK. THE FIRST ONE USUALLY SAYS, 'ENGINE ON'. IT IS IMMEDIATELY FOLLOWED BY 3 OTHER ALERTS. THE SECOND ONE USUALLY SAYS, 'DRIVER DOOR AJAR', EVEN THOUGH IT IS TIGHTLY CLOSED. THEN ANOTHER ONE APPEARS THAT SAYS, 'MY KEY ACTIVE DRIVE SAFELY'. THEN ANOTHER ONE WILL APPEAR THAT SAYS, 'LIFTGATE AJAR', OR 'VEHICLE APPROACHING FROM LEFT'. THIS HAPPENS WHEN THERE ARE NO CARS NEARBY. IT RANDOMLY HAPPENS WHEN PARKED AS WELL AS WHEN DRIVING. IT CAN BE VERY STARTLING WHEN THE ONE COMES ON THAT SAYS ANOTHER VEHICLE IS APPROACHING SINCE THE DINGING IS MUCH FASTER AND IS INTENDED TO LET YOU KNOW OF A POSSIBLE ACCIDENT. IT DOES IT ALL THE TIME. THIS ISN'T THE FIRST TIME IT HAS HAPPENED BUT WE GOT A RECALL NOTICE EARLIER THIS YEAR AND THOUGHT THAT WAS WHAT THIS WAS. THEN I LOOKED IT UP SINCE WE NEVER RECEIVED ANOTHER MAILER TO LET US KNOW WHEN PARTS WOULD BE AVAILABLE, AND THAT IS WHEN I FOUND OUT THAT THE RECALL IS FOR SOMETHING ELSE.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT WHILE TRAVELING AT HIGH RATES OF THE SPEED, THE VEHICLE WOULD VEER TO THE RIGHT WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO ROB SIGHT FORD (13901 WASHINGTON ST, KANSAS CITY, MO 64145) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING MY 2014 FORD FLEX ON SUNDAY SEPTEMBER 13 ON HWY 684 / SAW MILL PARKWAY. I HIT A SMALL POTHOLE, WHICH IT TURNS OUT FRACTURED THE TOE LINK, THE ITEM THAT WAS PART OF NHTSA RECALL NUMBER: 20V072 NHTSA DATE: FEB 10, 2020 FORD RECALL NUMBER: 20S04. ALTHOUGH THE CAR VIOLENTLY SWERVED, I WAS ABLE TO AVOID ANY TYPE OF COLLISION. AAA TOWED THE CAR BACK TO MY DEALER WHO CONFIRMED THAT THE TOE LINK DID FRACTURE. UNFORTUNATELY, WHEN THE DEALER CALLED FORD HE WAS ADVISED THAT THEY STILL DO NOT HAVE A FIX FOR THE RECALL. I WAS THEN ADVISED THAT I HAVE TO PAY ALMOST $900.00 TO REPAIR THE CAR AND I CAN SUBMIT A BILL SOMETIME IN THE FUTURE. I THINK THAT THIS IS TOTALLY UNACCEPTABLE. I THINK FORD IS WAITING FOR ALL THE CARS TO AGE OUT RATHER THAN FIXING THE CARS.

DRIVER DOOR SENSOR DETECTS DOOR AS OPEN WHEN IT IS CLEARLY CLOSED. NO MATTER HOW MUCH YOU SLAM DOOR THE SENSOR DOESN'T ACKNOWLEDGE THE DOOR AS CLOSED. THIS KEEPS THE INSIDE LIGHTS ON AND CAR DOORS WILL NOT LOCK EVEN WHEN IN MOTION. THIS HAPPENS WHEN YOU ENTER CAR. WARNING STAYS ON WHILE YOU ARE DRIVING. YOU HAVE TO SLAM DOOR SEVERAL TIMES REALLY HARD AND HOPE IT ACKNOWLEDGE DOOR AS CLOSED SO YOU CAN LICK CAR AND TURN ON ALARM.

THE LIGHT STAYS ON SAYING PASSENGER DOOR NOT CLOSED. ALL DOORS ARE CLOSED. DOUBLE CHECK BUT LIGHT VERY SELDOM GOES OUT. MAKES THE LIGHTS STAY ON IN THE CAR LONGER THAN USUAL, CAN'T LOCK THE CAR DOOR, IF CAR IS PARKED AND WARNING LIGHT ABOUT DOOR GOES OFF AND YOU LOCK THE CAR THE ALARM WILL GO OFF ANYTIME DURING DAY OR NIGHT. LIGHT SAYING DOOR NOT CLOSED COMES ON WHILE DRIVING, FIRST CRANK UP, WHEN YOU CUT CAR OFF OR WHEN YOU OPEN DOOR TO GET IN AND OUT OF THE CAR.

IN MARCH 2020, FORD ISSUED A SAFETY RECALL OF MY VEHICLE FOR TOE LINK FAILURES, AND OFFERED TO FIX THE CAR IN THE THIRD QUARTER. THIS DID NOT COME SOON ENOUGH FOR ME! ON MAY 28, I WAS DRIVING NORTH ON WISCONSIN AVE IN BETHESDA, MD NEAR THE INTERSECTION WITH WOODMONT. ABRUPTLY, MY LEFT REAR TOE LINK FAILED AND I LOST CONTROL OF THE CAR AND SWERVED INTO ANOTHER LANE. FORTUNATELY I WAS ONLY GOING ABOUT 35 MPH AND THERE WERE NO VEHICLES IN THE OTHER LANE. I DRIVE A LOT WITH MY FAMILY IN THIS VEHICLE AT FREEWAY SPEEDS AND THIS INCIDENT COULD HAVE KILLED ALL OF US!! I HAVE WRITEN TO FORD AND ASKED THEM TO PAY FOR THE REPLACEMENT OF BOTH REAR LINKS, WHICH COST ME $587.14. THEIR RECALL NOTICE STATES FORD IS NOT SUGGESTING THAT PEOPLE STOP DRIVING THE CAR, BUT AGAIN, I OR MY FAMILY WERE IN GREAT DANGER WITH THIS DEFECT.

POWER STEERING IS GETTING HARD TO TURN ESPECIALLY AT LOW SPEED. FEELS AS IF THE POWER STEERING IS INTERMITTENT. THERE ARE NO WARNING LIGHTS OR ANY OTHER NOTIFICATIONS OF A PROBLEM, BUT IT DOES EXIST. IT APPEARS TO BE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER IN EITHER DIRECTION. I HAVE BEEN INFORMED THAT A RECALL ON OTHER FORD FLEX MODELS WITH POWER STEERING ASSIST BUT NOT 2014 YEAR...THIS YEAR WAS THE BEGINNING OF IT CREATION YOU WOULD THINK YOU WOULD STARTED WITH RECALLS FROM THE BEGIN OF DEVELOPMENT NOT WORKING BACKWARDS... I HOPE IF I GET THE REPAIR I WILL E REFUNDED IF THE ISSUE TURNS IN A MANDATED RECALL... THE STEERING IS TIGHT TO TURN AT SLOW AND FAST SPEEDS.