NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
122 reports23,000 miles · Nov 1, 2013
SteeringSuspensionWheels
AS I WAS DRIVING ON A ROAD AT A SPEED THAT WAS GREATER THAN 50 MPH I HIT A BUMP IN THE ROAD. THE FRONT END OF THE TRUCK AND THE STEERING WHEEL BEGAN TO SHAKE SO VIOLENTLY THAT I THOUGHT THEY WERE GOING TO FALL OFF. THIS HAD HAPPENED BEGINNING AROUND LATE NOVEMBER EARLY DECEMBER OF 2012. IT DID IT SEVERAL MORE TIMES AND I CON…
Read full complaint
AS I WAS DRIVING ON A ROAD AT A SPEED THAT WAS GREATER THAN 50 MPH I HIT A BUMP IN THE ROAD. THE FRONT END OF THE TRUCK AND THE STEERING WHEEL BEGAN TO SHAKE SO VIOLENTLY THAT I THOUGHT THEY WERE GOING TO FALL OFF. THIS HAD HAPPENED BEGINNING AROUND LATE NOVEMBER EARLY DECEMBER OF 2012. IT DID IT SEVERAL MORE TIMES AND I CONTACTED THE DEALER ABOUT THIS PROBLEM. THE TRUCK WAS SERVICED AND NOTHING IN THE FRONT END WAS FOUND TO BE DAMAGED AND IT WAS RECOMMENDED THAT I REPLACE THE TIRES ON THE TRUCK. THE TIRES WERE REPLACED AND THE TRUCK HAS BEEN FINE FOR THE PAST YEAR. ON 10/30/13 I AGAIN WAS DRIVING THE TRUCK AT A SPEED GREATER THAN 50 MPH AND HIT A BUMP IN THE ROAD AND THE FRONT END AGAIN BEGAN TO SHAKE VIOLENTLY. I HAVE BEEN PIN THIS SHAKING DOWN TO THE FOLLOWING CONDITIONS. IT WILL SHAKE IF YOU ARE DRIVING AT HIGHWAY SPEEDS, YOU HIT A BUMP IN THE ROAD (THIS BUMP DOES NOT HAVE TO BE BIG IT COULD BE AS SIMPLE AS DRIVING FROM THE ROADWAY ONTO A BRIDGE DECK) THE FRONT END WILL BEGIN TO SHAKE AND VERY QUICKLY GET VIOLENT. THE ONLY WAY TO STOP IT FROM SHAKING IS TO SLOW THE VEHICLE DOWN TO A SPEED THAT IS LESS THAN HIGHWAY SPEED WHICH WILL CAUSE THE VIBRATION TO STOP AND YOU CAN THEN RETURN TO HIGHWAY SPEEDS. THIS HAS HAPPENED SEVERAL TIMES AND I DO NOT HAVE THE EXACT DATES THAT IT OCCURRED PRIOR TO CHANGING THE TIRES. HOWEVER IT IS BEGINNING AGAIN AND THE FIRST TIME WAS ON THE 30TH OF OCTOBER 2013. *TR
NHTSA ODI #10550503
60,000 miles · Oct 8, 2013
SteeringSuspension
WHILE DRIVING ABOUT 60 MPH, SOMETIMES LESS, CHANGING PAVEMENT FROM SEMI SMOOTH TO KIND OF ROUGH, MY F250SD BEGINS SHAKING VIOLENTLY. SO SEVERE I ALMOST LOSE CONTROL. I HAVE BEEN LUCKY ENOUGH TO NOT HAVE OR CAUSE AN ACCIDENT. THIS SHAKING LAST UNTIL I LET OFF OF THE ACCELERATOR WHILE TRYING TO KEEP MY VEHICLE BETWEEN THE LINES…
Read full complaint
WHILE DRIVING ABOUT 60 MPH, SOMETIMES LESS, CHANGING PAVEMENT FROM SEMI SMOOTH TO KIND OF ROUGH, MY F250SD BEGINS SHAKING VIOLENTLY. SO SEVERE I ALMOST LOSE CONTROL. I HAVE BEEN LUCKY ENOUGH TO NOT HAVE OR CAUSE AN ACCIDENT. THIS SHAKING LAST UNTIL I LET OFF OF THE ACCELERATOR WHILE TRYING TO KEEP MY VEHICLE BETWEEN THE LINES AND HAVING TRAFFIC STAY FAR BEHIND WHEN IT FINALLY REGAINS CONTROL. THIS NOT ONLY HAPPENS AT 60 - 70 MPH BUT EVEN SOMETIMES AT 30 MPH IF YOU ARE DRIVING ON ROUGH PAVEMENT. WHEN YOU ARE DRIVING ON THE INTERSTATE AND THIS VIOLENT SHAKING STARTS, IT CAN BE EXTREMELY DANGEROUS FOR YOU AND ALL OTHER DRIVERS NEAR. I HAVE CHANGED SHOCKS, BALANCED FRONT END, TIGHTENED SUSPENSION AND ANYTHING ELSE TO DO WITH A FRONT END AND I STILL HAVE NOT SOLVED THE PROBLEM. *TR
NHTSA ODI #10547194
27,000 miles · Sep 23, 2013
Tires
TIRE VIBRATION WAS NOTED WHILE DRIVING ON INTERSTATE. STOPPED TO CHECK PRESSURE ON ALL TIRES AND WAS FINE. CHECKED AGAIN A FEW HOURS LATER AND WAS FINE. AFTER DRIVING APPROX 20 MILES DOWN INTERSTATE THE FRONT PASSENGER TIRE BLEW CAUSING SEVERE BODY DAMAGE TO 2011 FORD F250 PICKUP. SERVICE TRUCK WAS CALLED TO CHANGE TIRE DUE T…
Read full complaint
TIRE VIBRATION WAS NOTED WHILE DRIVING ON INTERSTATE. STOPPED TO CHECK PRESSURE ON ALL TIRES AND WAS FINE. CHECKED AGAIN A FEW HOURS LATER AND WAS FINE. AFTER DRIVING APPROX 20 MILES DOWN INTERSTATE THE FRONT PASSENGER TIRE BLEW CAUSING SEVERE BODY DAMAGE TO 2011 FORD F250 PICKUP. SERVICE TRUCK WAS CALLED TO CHANGE TIRE DUE TO BRING UNABLE TO LOOSEN LUG NUTS. SERVICEMAN ALSO RECONNECTED ANTILOCK BRAKES WHICH CAME UNHOOKED WHEN TIRE BLEW. THE NEXT DAY THE LOCAL TIRE SHOP CHECKED OTHER TIRES AND FOUND THAT THE DRIVERS FRONT TIRE TREAD IS SEPARATING. BETWEEN 14/32-15/32NDS TREAD REAMAINING ON THESE FACTORY TIRES WITH 27000 MILES ON THEM.
NHTSA ODI #10544975
53,900 miles · Sep 11, 2013
EngineFuel/propulsion SystemVehicle Speed Control
DRIVING DOWN A 6 LANE HIGHWAY IN MID DAY TRAFFIC. HAD JUST LEFT MY HOUSE NOT 2 MINUTES EARLIER. LIGHT COMES ON SAYS STOP SAFELY NOW. I START TO SWITCH LANES AND THE ENGINE SHUTS DOWN. I AVOIDED A NEAR COLLISION AND SWERVED INTO A TURN LANE. THE TRUCK WOULD NOT EVEN TURN OVER. CALLED THE DEALER AND AFTER I EXPLAINED WHAT HAPPENED…
Read full complaint
DRIVING DOWN A 6 LANE HIGHWAY IN MID DAY TRAFFIC. HAD JUST LEFT MY HOUSE NOT 2 MINUTES EARLIER. LIGHT COMES ON SAYS STOP SAFELY NOW. I START TO SWITCH LANES AND THE ENGINE SHUTS DOWN. I AVOIDED A NEAR COLLISION AND SWERVED INTO A TURN LANE. THE TRUCK WOULD NOT EVEN TURN OVER. CALLED THE DEALER AND AFTER I EXPLAINED WHAT HAPPENED THEY STATED OH YOU HAVE A BAD EGT EXHAUST SENSOR IT SHUTS THE VEHICLE DOWN AND WAS INFORMED IT IS A REGULAR THING. WHEN I GOT TO THE DEALERSHIP THEY SAID THERE IS NO FIX OR UPGRADE JUST CHANGE THE SENSOR. THEY ALSO SAID THERE IS NO WAY TO KNOW WHEN THEY ARE GOING TO GO OUT. THEY EXPLAINED WHEN ONE OF THE FOUR SENSORS GOES BAD IT READS A HIGH TEMP READING AND THAT TRIGGERS THE SHUT DOWN. ASKED WHY THEY DON'T CHANGE THE SOFTWARE TO GIVE WARNING WHEN ONE SHOWS HOT AND SHUT DOWN WHEN A MINIMUM OF 2 OR 3 SHOW HOT. I MEAN IF THERE ARE 4 SENSORS AND ONE SHOWS 2200 THE OTHERS SHOW 200 SOMETHING TELLS ME THE SENSORS THE ISSUE. I AM THANKFUL THIS OCCURRED WHEN IT DID INSTEAD OF A MINUTE EARLIER W HEN I INITIALLY PULLED ONTO THE HIGHWAY IN FRONT OF A DUMP TRUCK. IF IT HAD HAPPENED THEN IT WOULD HAVE KILLED ME OR SOMEONE ELSE HAD THE DUMP TRUCK BEEN FORCED TO SWERVE. THIS IS A TRAGEDY WAITING TO HAPPEN. I RESEARCHED IT ON LINE AND SEE A LOT OF OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE. PLEASE DO SOMETHING. THIS IS A DIESEL TRUCK. *TR
NHTSA ODI #10543027
32,000 miles · Sep 9, 2013
SteeringSuspension
MY TRUCK IS A 2011 FORD F-250 SD DIESEL. DEATH WOBBLE. THE FIRST TIME I WAS TRAVELING ON A STREET AND HIT A BUMP AT ABOUT 45 MPH. THE FRONT END STARTED TO SHIMMY TO THE POINT I HAD TO SLOW ALMOST TO A STOP TO GAIN CONTROL. THIS HAS HAPPENED AT LEAST 5 MORE TIMES ON THE HIGHWAY AT SPEEDS OF 60 MPH, I HAD TO SLOW TO AT LEAST 25-3…
Read full complaint
MY TRUCK IS A 2011 FORD F-250 SD DIESEL. DEATH WOBBLE. THE FIRST TIME I WAS TRAVELING ON A STREET AND HIT A BUMP AT ABOUT 45 MPH. THE FRONT END STARTED TO SHIMMY TO THE POINT I HAD TO SLOW ALMOST TO A STOP TO GAIN CONTROL. THIS HAS HAPPENED AT LEAST 5 MORE TIMES ON THE HIGHWAY AT SPEEDS OF 60 MPH, I HAD TO SLOW TO AT LEAST 25-30 MPH TO GAIN CONTROL OF THE TRUCK WHILE OTHER VEHICLES ARE STILL TRAVELING AT THE POSTED HIGHWAY SPEED. I HAVE CHANGED THE STEERING STABILIZER, ALL FOUR SHOCKS AND HAD THE TIRES ROTATED AND BALANCED. I HAVE HAD TWO MECHANICS LOOK AT THE FRONT END. THEY BOTH HAVE SAID THE FRONT END IS TIGHT AND HAS NO PROBLEMS THAT THEY CAN SEE. MY TRUCK ONLY HAS 41000 MILES ON IT TO DATE. *TR
NHTSA ODI #10542733
45,000 miles · Sep 4, 2013
Engine And Engine CoolingPower Train
TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DEF FLUID WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE NITRIC EXHAUST FILTER WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. T…
Read full complaint
TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DEF FLUID WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE NITRIC EXHAUST FILTER WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 11/2/13*CN THE TRUCK WOULD ONLY GO TO 55 MPH AFTER 200 MILES OR SO. HE TOOK THE VEHICLE TO THE REPAIR SHOP, AND IT STOPPED ON THE WAY HOME, AFTER IT WAS REPAIRED. THE TRUCK WAS TOWED TO THE REPAIR SHOP, WHERE THEY KEPT IT FOR 10 DAYS. NOW, SMOKE EMITS FROM THE EXHAUST. THE DEALER STATED IT WAS NORMAL. UPDATED 11/5/13
NHTSA ODI #10541908
9,012 miles · Aug 28, 2013
SuspensionCrashInjury
2011 F -250 SD4X4 HAD 08 KING RANCH NEVER A PROB IN 87K MILES.THE 11 IS DANGEROUS!!!!!!!!! THIS TRUCK WILL BE DOING FINE ON THE ROAD, HIT A BUMP OR ROUGH SPOT IN THE ROAD AND TRUCK GOES INTO (DEATH WOBBLE MODE ) THE WHOLE TRUCK STARTS BOUNCING AND SHAKING AND VILOENTLY WOBBLING. HAVE HAD IT BACK TO FORD STORE 4 TIMES. THEY R…
Read full complaint
2011 F -250 SD4X4 HAD 08 KING RANCH NEVER A PROB IN 87K MILES.THE 11 IS DANGEROUS!!!!!!!!! THIS TRUCK WILL BE DOING FINE ON THE ROAD, HIT A BUMP OR ROUGH SPOT IN THE ROAD AND TRUCK GOES INTO (DEATH WOBBLE MODE ) THE WHOLE TRUCK STARTS BOUNCING AND SHAKING AND VILOENTLY WOBBLING. HAVE HAD IT BACK TO FORD STORE 4 TIMES. THEY REPLACED STEERING STABLIZER SHOCKS AND BALL JOINTS AT MY EXPENSE DUH!!! FIRST 3 TIMES THEY COULDNT FIND ANYTHING WRONG.IT KEPT DOIN IT . I TOOK IT BACK AND THEY DID THE REPAIRS I STATED. WELL I THOUGHT IT WAS FIXED ...WRONG, 22 MILES AFTER REPAIR IT DID IT AGAIN IN A CURVE,, I COULDNT CONTROL THE WOBBLE AND ENDED UP GOIN THRU A FENCE INTO A FIELD..HAVE TERRIBLE CUT ON LEGS AND FACE....FILED LAWSUIT YESTERDAY..WILL KEEP YOU POSTED...FORD HAS A MAJOR ENGINEERING PROB. THEY CONTINUE TO IGNORE,,,I INTEND TO GET THEIR ATTN,,,,,JC *TT
NHTSA ODI #10537757
6,000 miles · Aug 14, 2013
SteeringSuspension
AFTER DRIVING OVER A SERIES OF SMALL BUMPS IN THE ROAD ON THE HIGHWAY THE FRONT END OF THE TRUCK SHOOK VIOLENTLY, SEVERE SHAKING/ VIBRATION. I HAD TO DECELERATE TO APPROXIMATELY 40-45 MPG TO STOP THE VIOLENT SHAKING. THIS HAS HAPPENED 4 TIMES SINCE THAT TIME. I HAD THE TRUCK SERVICED FOR THE PROBLEM AND IT HAS HAPPENED ONCE S…
Read full complaint
AFTER DRIVING OVER A SERIES OF SMALL BUMPS IN THE ROAD ON THE HIGHWAY THE FRONT END OF THE TRUCK SHOOK VIOLENTLY, SEVERE SHAKING/ VIBRATION. I HAD TO DECELERATE TO APPROXIMATELY 40-45 MPG TO STOP THE VIOLENT SHAKING. THIS HAS HAPPENED 4 TIMES SINCE THAT TIME. I HAD THE TRUCK SERVICED FOR THE PROBLEM AND IT HAS HAPPENED ONCE SINCE BEING SERVICED. *TR
NHTSA ODI #10535315
Mileage unknown · Jul 24, 2013
Tires
FEDERAL 35X12.50R20 COURAGIA M/T TIRES, BOUGHT A SET OF 4 TIRES AT TIRE 59, IN HOUSTON TEXAS, AND 2 OF THE 4 TIRES WITHIN A MONTH GREW BUBBLES AND WERE GOING TO BLOW, ON 2 DIFFERENT INSTANCES. I CAN UNDERSTAND MAYBE ONE OF THE TIRE POSSIBLY HAVING A PROBLEM BUT 2 OF THEM WHICH WERE PURCHASED AT THE SAME TIME AND PLACE, THERE HA…
Read full complaint
FEDERAL 35X12.50R20 COURAGIA M/T TIRES, BOUGHT A SET OF 4 TIRES AT TIRE 59, IN HOUSTON TEXAS, AND 2 OF THE 4 TIRES WITHIN A MONTH GREW BUBBLES AND WERE GOING TO BLOW, ON 2 DIFFERENT INSTANCES. I CAN UNDERSTAND MAYBE ONE OF THE TIRE POSSIBLY HAVING A PROBLEM BUT 2 OF THEM WHICH WERE PURCHASED AT THE SAME TIME AND PLACE, THERE HAS TO BE A DEFECT. *TR
NHTSA ODI #10531580
82,000 miles · Jul 22, 2013
Power TrainCrash
THE 2011- CURRENT FORD F-250'S HAVE NUMEROUS KNOWN TRANSMISSION PROBLEMS WHICH CREATE SITUATIONS WHERE THE TRUCK WILL HESITATE AUTOMATIC SHIFTS BETWEEN 2ND AND 3RD GEAR. IN MY CASE IT DID SO AS I WAS PULLING ONTO A BUSY ROAD, STALLED, AND CAUSED ME TO SIT WITH NO POWER LONG ENOUGH FOR ANOTHER DRIVER TO NOT REACT QUICKLY ENOUGH A…
Read full complaint
THE 2011- CURRENT FORD F-250'S HAVE NUMEROUS KNOWN TRANSMISSION PROBLEMS WHICH CREATE SITUATIONS WHERE THE TRUCK WILL HESITATE AUTOMATIC SHIFTS BETWEEN 2ND AND 3RD GEAR. IN MY CASE IT DID SO AS I WAS PULLING ONTO A BUSY ROAD, STALLED, AND CAUSED ME TO SIT WITH NO POWER LONG ENOUGH FOR ANOTHER DRIVER TO NOT REACT QUICKLY ENOUGH AND RUN INTO ME. *TR
NHTSA ODI #10526209
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Illustration