NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
21 reportsClear category filter80 miles · Dec 12, 2017
Engine
WHILE DRIVING AT A SPEED OF 50 MILES PER HOUR THE TRUCK STARTED LOSING POWER, WAS ABLE TO GET TO SIDE OF THE HIGHWAY AS IT LOST ALL POWER AND SHUT DOWN WAS UNABLE TO RESTART TRUCK. GOT TRUCK TOWED HOME AND WENT CHECKING THE MOTOR AND THE ANTIFREEZE WAS COMPLETELY DRY BUT NO LEAKING UNDER MOTOR AND NO WARNINGS OF LIGHTS FLASHED …
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WHILE DRIVING AT A SPEED OF 50 MILES PER HOUR THE TRUCK STARTED LOSING POWER, WAS ABLE TO GET TO SIDE OF THE HIGHWAY AS IT LOST ALL POWER AND SHUT DOWN WAS UNABLE TO RESTART TRUCK. GOT TRUCK TOWED HOME AND WENT CHECKING THE MOTOR AND THE ANTIFREEZE WAS COMPLETELY DRY BUT NO LEAKING UNDER MOTOR AND NO WARNINGS OF LIGHTS FLASHED WHEN TRUCK SHUT DOWN.. TRUCK IS SERVICED EVERY 3 MONTHS AND CHECKED AT HOME REGULARLY. TRUCK WAS LOOKED AT BY A ASE MECHANIC AND THE MOTOR SEIZED
NHTSA ODI #11054132
79,530 miles · Jul 17, 2017
EngineFuel/propulsion System
7/7/17 - 2011 FORD F250, 6.7L DIESEL ENGINE, MILEAGE 79530. (PURCHASED DECEMBER 2010). I WAS PULLING A SMALL TRAILER UP AN INCLINE (8%) ON I-64 IN WV. ON THIS PORTION OF THE INTERSTATE THERE WAS NO EMERGENCY PULL OFF SHOULDER. THE TRUCK OPERATED NORMALLY FOR THE FIRST 3 MILES ASCENDING THE HILL. DURING THE 4TH MILE, THE TRUC…
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7/7/17 - 2011 FORD F250, 6.7L DIESEL ENGINE, MILEAGE 79530. (PURCHASED DECEMBER 2010). I WAS PULLING A SMALL TRAILER UP AN INCLINE (8%) ON I-64 IN WV. ON THIS PORTION OF THE INTERSTATE THERE WAS NO EMERGENCY PULL OFF SHOULDER. THE TRUCK OPERATED NORMALLY FOR THE FIRST 3 MILES ASCENDING THE HILL. DURING THE 4TH MILE, THE TRUCK BEGAN TO GRADUALLY, BUT PROGRESSIVELY LOSE POWER, GOING FROM 70 MPH DOWN TO 0. AT APPROXIMATELY 30 MPH, THE TRUCK BEGAN TO SHUTTER SLIGHTLY, AND CONTINUED TO DO SO UNTIL IT STOPPED IN THE LANE OF TRAFFIC AND STALLED. THERE WERE NO WARNING LAMPS OR CHIMES THAT WENT OFF BEFORE THE ENGINE STALLED. THIS VEHICLE IS EQUIPPED WITH A 'STOP SAFELY NOW' WARNING, ALONG WITH MANY OTHER WARNING INDICATORS ' BUT IT DIDN'T ILLUMINATE. THE TRUCK WOULD NOT RESTART. I IMMEDIATELY CALL 911 TO REPORT THAT MY VEHICLE WAS DISABLED IN THE ROADWAY. AFTER BEING STUCK IN THE LANE OF TRAFFIC FOR ABOUT 10 MINUTES, I WAS ABLE TO DRIFT THE TRUCK AND THE TRAILER BACKWARDS SAFELY, OFF OF THE ROADWAY, INTO THE DRAINAGE DITCH, AFTER A BREAK IN TRAFFIC. UPON HAVING IT TOWED TO A FORD DEALERSHIP, I WAS INFORMED THAT IT WAS GOING TO NEED A MOTOR, AND IT SOUNDED LIKE IT HAD SPUN THE BEARINGS ON ONE OF THE ENGINE RODS. THE ENGINE WOULD RESTART AT THE FORD DEALERSHIP, BUT IDLED VERY ROUGH. I CONFIRMED THAT THERE WERE IN FACT METAL SHAVINGS IN THE OIL. THE FUEL WAS NOT CHECKED FOR CONTAMINATION. THIS VEHICLE HAS BEEN MAINTAINED ACCORDING TO FORD'S RECOMMENDED SERVICE GUIDELINES. BECAUSE OF THE COST TO ME TO REPAIR ($16,000 OR MORE), I'VE ELECTED NOT TO CONTINUE WITH DIAGNOSIS (AT $120 PER HOUR) TO DETERMINE REASON FOR FAILURE. AGAIN, THERE WAS NO WARNING SYSTEMS ACTIVE AT THE TIME THE ENGINE STALLED. THIS WAS AN ORIGINAL OWNER, PERSONAL VEHICLE, AND ONLY TOWED A TRAILER ON OCCASION. I HAVE VIDEO FROM DASH CAM W/AUDIO OF THIS EVENT.
NHTSA ODI #11005821
65,000 miles · Dec 9, 2016
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING, THE "PULL OVER SAFELY NOW" WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO MANUALLY BYPASS THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. T…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING, THE "PULL OVER SAFELY NOW" WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO MANUALLY BYPASS THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA ODI #10934147
128,000 miles · Oct 4, 2016
Engine
ENGINE - WHILE DRIVING ON A HIGHWAY, WENT TO PASS A CAR AND THE ENGINE LIGHT CAME ON AND THE MESSAGE WAS THE ENGINE WILL BE SHUTTING DOWN. I PULLED TO THE SIDE OF THE ROAD AND THE TRUCK TURNED ITSELF OFF. WHAT THE FORD MECHANIC SAID THE #4 FUEL INJECTOR STAYED WIDE OPEN, THEREFOR BURNING UP THE PISTON. THE TRUCK HAD 128,000. M…
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ENGINE - WHILE DRIVING ON A HIGHWAY, WENT TO PASS A CAR AND THE ENGINE LIGHT CAME ON AND THE MESSAGE WAS THE ENGINE WILL BE SHUTTING DOWN. I PULLED TO THE SIDE OF THE ROAD AND THE TRUCK TURNED ITSELF OFF. WHAT THE FORD MECHANIC SAID THE #4 FUEL INJECTOR STAYED WIDE OPEN, THEREFOR BURNING UP THE PISTON. THE TRUCK HAD 128,000. MILES. IT IS SAD THAT A SMALL PART LIKE THAT CAN CAUSE AN ENGINE FAILURE. HAD TO BUY A NEW MOTOR ($15,000. AND THEY WOULD ONLY WARRANTY IT FOR 2 YEARS.) WAS TOLD I COULD HAVE MY TRUCK BACK IN 5 DAYS. IT TOOK 5 WKS TO GET MY TRUCK BACK WITH THE NEW ENGINE. PICKED IT UP AT 4PM ON WEDNESDAY. THURSDAY AT 9:30AM CHECK ENGINE LIGHT CAME ON. THE CHECK ENGINE LIGHT HAS COME ON THREE MORE TIMES.
NHTSA ODI #10913843
85,324 miles · Feb 17, 2016
EngineFuel/propulsion System
THIS ISSUE IS AROUND THE DIESEL EXHAUST FLUID SYSTEM - SPECIFICALLY THE REDUCTANT HEATER ASSEMBLY BUT HAS ALSO NOW AFFECTED THE FUEL PUMP AND ASSOCIATED EMISSIONS. THE PROBLEM IS INTERMITTENT BUT OCCURS WHEN THE TEMPERATURE FALLS BELOW 30 DEGREES. THIS CARE HAS BEEN IN DEALERSHIP REPEATEDLY OVER THE PAST 14 MONTHS FOR THIS ISS…
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THIS ISSUE IS AROUND THE DIESEL EXHAUST FLUID SYSTEM - SPECIFICALLY THE REDUCTANT HEATER ASSEMBLY BUT HAS ALSO NOW AFFECTED THE FUEL PUMP AND ASSOCIATED EMISSIONS. THE PROBLEM IS INTERMITTENT BUT OCCURS WHEN THE TEMPERATURE FALLS BELOW 30 DEGREES. THIS CARE HAS BEEN IN DEALERSHIP REPEATEDLY OVER THE PAST 14 MONTHS FOR THIS ISSUE. PART OF THE DESIGN OF THIS SYSTEM FAILURE IS TO DEPOWER THE ENGINE WHICH NEARLY CAUSED AN ACCIDENT WHILE I WAS DRIVING. I HAVE EXHAUSTED MY ABILITIES AND PATIENCE WITH FORD MOTOR COMPANY AND NOW SUBMIT IT TO YOU FOR REDRESS. SEE ATTACHED PDF DOCUMENT FOR FULL DETAILS..
NHTSA ODI #10836774
31,895 miles · Jul 12, 2015
Engine
WHILE DRIVING APPROX 60 MPH A MESSAGE POPPED UP ON THE DISPLAY SAYING "STOP WHEN SAFE". WHILE TRYING TO GET OFF THE ROAD THE ENGINE DIED AND LEFT ME WITH NO POWER BRAKES OR STEERING. HAD TO BE PUSHED OUT OF THE INTERSECTION. WOULD NOT RESTART. TRUCK WEIGHS 8300 POUNDS. 1 HOUR PRIOR I WAS GOING OVER A STEEP MOUNTAIN PASS. HALF …
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WHILE DRIVING APPROX 60 MPH A MESSAGE POPPED UP ON THE DISPLAY SAYING "STOP WHEN SAFE". WHILE TRYING TO GET OFF THE ROAD THE ENGINE DIED AND LEFT ME WITH NO POWER BRAKES OR STEERING. HAD TO BE PUSHED OUT OF THE INTERSECTION. WOULD NOT RESTART. TRUCK WEIGHS 8300 POUNDS. 1 HOUR PRIOR I WAS GOING OVER A STEEP MOUNTAIN PASS. HALF AN HOUR LATER I WAS IN 100+ DEGREE DESERT WITH NO CELL SERVICE. EITHER ONE COULD HAVE BEEN A NIGHTMARE ENDING. THIS MUST BE ADDRESSED.
NHTSA ODI #10733516
25,000 miles · May 17, 2015
Engine
EXHAUST TEMP SENSOR NUMBER 4 WENT OUT TRUCK SHUT DOWN
NHTSA ODI #10716922
76,000 miles · Mar 13, 2015
Engine
WHILE DRIVING MESSAGE CAME UP "STOP SAFELY NOW" I PULLED OVER JUST ENOUGH TO GET OFF THE INTERSTATE, WHEN THE ENGINE DIED, AND WOULDN'T CRANK AGAIN. I CALLED MY DEALER TARVER FORD, THEY CALLED A WRECKER TO PICK IT UP AND BROUGHT IT TO THEIR SHOP. 2 EGT EXHAUST TEMP SENSORS BAD, $260 TO FIX. TODAY 3-13-15 MY ENGINE LIGHT CAME ON,…
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WHILE DRIVING MESSAGE CAME UP "STOP SAFELY NOW" I PULLED OVER JUST ENOUGH TO GET OFF THE INTERSTATE, WHEN THE ENGINE DIED, AND WOULDN'T CRANK AGAIN. I CALLED MY DEALER TARVER FORD, THEY CALLED A WRECKER TO PICK IT UP AND BROUGHT IT TO THEIR SHOP. 2 EGT EXHAUST TEMP SENSORS BAD, $260 TO FIX. TODAY 3-13-15 MY ENGINE LIGHT CAME ON, I BOUGHT A CODE READER AND P242A CODE CAME UP ANOTHER SENSOR BAD. *TR
NHTSA ODI #10694120
35,000 miles · Feb 22, 2015
Electrical SystemEngineVehicle Speed Control
THIS VEHICLES HAS EXPERIENCED TWO INCIDENTS OF THE FAILURE OF THE EGT EXHAUST TEMPERATURE SENSORS. THE FIRST IN OCT. 2014 THE ENGINE LIGHT CAME ON, TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS DIAGNOSED AND FIXED. AT THE TIME I WAS A SURPRISED TO DISCOVER THE PURPOSE OF THE SENSORS, BUT NOT OVERLY CONCERNED. IN APRIL 2014,…
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THIS VEHICLES HAS EXPERIENCED TWO INCIDENTS OF THE FAILURE OF THE EGT EXHAUST TEMPERATURE SENSORS. THE FIRST IN OCT. 2014 THE ENGINE LIGHT CAME ON, TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS DIAGNOSED AND FIXED. AT THE TIME I WAS A SURPRISED TO DISCOVER THE PURPOSE OF THE SENSORS, BUT NOT OVERLY CONCERNED. IN APRIL 2014, LEAVING TOWN ON A SUNDAY MORNING WITH A HORSE TRAILER IN TOW, AT 40 MPH ON A CITY STREET RECEIVED A MESSAGE THAT TOLD ME TO PULL OVER SAFELY AND WITHIN 60 SECONDS THE ENGINE SHUT DOWN LEAVING ME IN THE RIGHT LANE OF A BUSY STREET WITH TWO HORSE IN THE TRAILER. NO RESTART, CALLED A FRIEND TO COME HELP WITH THE TRAILER AND AAA TO TOW THE VEHICLE TO THE DEALER. THIS TIME A DIFFERENT SENSOR FAILED, WITH NO WARNING. THERE ARE SO MANY SCENARIOS WHERE THIS COULD RESULT IN A CATASTROPHIC EVENT, INCLUDING AT HIGHWAY SPEED, WITH THE TRAILER OR IN A REMOTE LOCATION WITH NO ABILITY TO RESTART AND MOVE THE VEHICLE. THE CONCEPT / DESIGN OF THE SENSOR SYSTEM MAKES NO SENSE TO ME; SENSOR IS DESIGNED TO SHUT DOWN THE ENGINE WHEN EGT INDICATE OVERHEATING, SAME RESULT WITH SENSOR FAILURE. THE IDEA IS SHUT DOWN THE ENGINE BEFORE IT OVERHEATS AND CAUSES DAMAGE, YET A SENSOR FAILURE, WHICH IS APPARENTLY A FREQUENT OCCURRENCE, CAN CREATE A VERY DANGEROUS EVENT. I WOULD MUCH PREFER ENGINE DAMAGE TO THE ALTERNATIVE. *TR
NHTSA ODI #10689813
78,900 miles · Jan 22, 2015
Engine
ON 1/21/15 I ATTEMPTED TO START MY 2011 FORD F 250 SUPER DUTY TRUCK. THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY 4 HOURS AT THE PARKING GARAGE WHERE I WORK. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO RANDALL REED FORD IN HUMBLE, TX. THE TECHNICIAN HAS STATED THAT THE PROBLEM IS THE A FAULTY ENGINE EXHAUST GAS TEMPER…
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ON 1/21/15 I ATTEMPTED TO START MY 2011 FORD F 250 SUPER DUTY TRUCK. THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY 4 HOURS AT THE PARKING GARAGE WHERE I WORK. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO RANDALL REED FORD IN HUMBLE, TX. THE TECHNICIAN HAS STATED THAT THE PROBLEM IS THE A FAULTY ENGINE EXHAUST GAS TEMPERATURE SENSOR WHICH IS LOCATED BEHIND THE DPF. HE MENTIONED THIS IS A COMMON ISSUE WITH THE 6.7 POWER STROKE DIESEL MOTORS. HE IS NOW RECOMMENDING THAT ALL FOUR SENSORS BE REPLACED TO THE TURNE OF OVER $900. I SEE THAT A RECAL IS IN PLACE FOR THE SAME MODEL YEARS IN THE F 350 AND BIGGER WITH THE SAME ENGINE. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE THE F 250. *TR
NHTSA ODI #10678282
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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