NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
46 reportsClear category filter100,000 miles · Jun 26, 2019
SteeringSuspension
I WAS TRAVELLING DOWN THE INTERSTATE AT APPROXIMATELY 72MPH AND THE VEHICLE STARTED SHAKING VIOLENT AND I ALMOST LOST CONTROL. MY WIFE DROVE IT AND I WAS BESIDE HER ON THE INTERSTATE AND IT HAPPENED TO HER ALMOST CAUSING HER TO WRECK THE VEHICLE. I HAD TO CALL HER TO CALM HER DOWN. PLEASE HELP FIX THIS PROBLEM BEFORE SOMEONE …
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I WAS TRAVELLING DOWN THE INTERSTATE AT APPROXIMATELY 72MPH AND THE VEHICLE STARTED SHAKING VIOLENT AND I ALMOST LOST CONTROL. MY WIFE DROVE IT AND I WAS BESIDE HER ON THE INTERSTATE AND IT HAPPENED TO HER ALMOST CAUSING HER TO WRECK THE VEHICLE. I HAD TO CALL HER TO CALM HER DOWN. PLEASE HELP FIX THIS PROBLEM BEFORE SOMEONE GETS KILLED.
NHTSA ODI #11222820
45,423 miles · Apr 29, 2019
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE 'DEATH WOBBLE' WHEN DRIVING HIGHWAY SPEEDS AND OVER UNLEVELED LAND. THE VEHICLE WAS UNSAFE TO DRIVE OVER 35 MPH DUE TO THE VIOLENT SHAKING AND VIBRATION. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AS THE 'DEATH WOBBLE' AND REPLACED …
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE 'DEATH WOBBLE' WHEN DRIVING HIGHWAY SPEEDS AND OVER UNLEVELED LAND. THE VEHICLE WAS UNSAFE TO DRIVE OVER 35 MPH DUE TO THE VIOLENT SHAKING AND VIBRATION. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AS THE 'DEATH WOBBLE' AND REPLACED THE TRACT BAR, BALL JOINTS, STEERING STABILIZER, STEERING DAMPER, AND PERFORMED AN ALIGNMENT; HOWEVER, THE FAILURES CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,423.
NHTSA ODI #11204371
Mileage unknown · Apr 28, 2019
SteeringSuspensionWheelsCrashInjury
TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND …
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TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND I'VE NEARLY HIT SEVERAL OTHER VEHICLES ON THE HIGHWAY EACH TIME BY SWIRLING DURING THE WOBBLE. I LOOSE DIRECTIONAL CONTROL. I HAVE HAD A CRASH AS A RESULT OF THIS.
NHTSA ODI #11204247
58,000 miles · Nov 8, 2018
SteeringSuspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING OVER UNEVEN LAND AND BUMPS IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. ALSO, THE STEERING WHEEL VIBRATED AND THERE WAS A STRONG VIBRATION FELT IN THE FRONT OF THE VEHICLE WHILE DRIVING HIGHWAY SPEEDS. GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, 1-(937) 429…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING OVER UNEVEN LAND AND BUMPS IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. ALSO, THE STEERING WHEEL VIBRATED AND THERE WAS A STRONG VIBRATION FELT IN THE FRONT OF THE VEHICLE WHILE DRIVING HIGHWAY SPEEDS. GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, 1-(937) 429-1300) WAS NOTIFIED OF THE FAILURE AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE WITHOUT GUIDELINES FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #11150119
100,000 miles · Jan 22, 2018
Suspension
FROM DAY 1 I HAVE HAD ISSUES WHERE THE FRONT END WOULD BOUNCE UNCONTROLLABLY AT HIGHWAY SPEEDS AFTER HITTING A POTHOLE OR BRIDGE EXPANSION JOINT. IT'S GETTING WORSE. THE DEALERSHIP CANNNOT FIND ANY PROBLEMS. THEY TOLD ME AT ONE TIME TO REPLACE MY TIRES BUT THAT DID NOT FIX THE ISSUE. I ALMOST RAN OFF THE ROAD 4 TIMES IN ONE…
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FROM DAY 1 I HAVE HAD ISSUES WHERE THE FRONT END WOULD BOUNCE UNCONTROLLABLY AT HIGHWAY SPEEDS AFTER HITTING A POTHOLE OR BRIDGE EXPANSION JOINT. IT'S GETTING WORSE. THE DEALERSHIP CANNNOT FIND ANY PROBLEMS. THEY TOLD ME AT ONE TIME TO REPLACE MY TIRES BUT THAT DID NOT FIX THE ISSUE. I ALMOST RAN OFF THE ROAD 4 TIMES IN ONE TRIP BECAUSE OF THIS AS I COULD NOT MAINTAIN CONTROL. THIS WILL KILL SOMEONE IF NOT RESEARCHED AND CORRECTED BY FORD.
NHTSA ODI #11064272
65,000 miles · Jan 16, 2017
SteeringSuspensionWheels
FOR THE PAST 3-4 YEARS MY TRUCK HAS EXPERIENCED THE "DEATH WOBBLE." WHEN DRIVING (STRAIGHT OR IN SLIGHT TURN) APPROXIMATELY 55 MPH OR HIGHER AND HITTING A TYPICAL BUMP IN THE ROAD, MY TRUCK BEGINS A VIOLENT SHAKING THAT STOPS WHEN I REDUCE THE SPEED ENOUGH TO REGAIN CONTROL. I HAVE ATTEMPTED REPAIRS AT TWO LOCAL FORD DEALERSHIPS…
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FOR THE PAST 3-4 YEARS MY TRUCK HAS EXPERIENCED THE "DEATH WOBBLE." WHEN DRIVING (STRAIGHT OR IN SLIGHT TURN) APPROXIMATELY 55 MPH OR HIGHER AND HITTING A TYPICAL BUMP IN THE ROAD, MY TRUCK BEGINS A VIOLENT SHAKING THAT STOPS WHEN I REDUCE THE SPEED ENOUGH TO REGAIN CONTROL. I HAVE ATTEMPTED REPAIRS AT TWO LOCAL FORD DEALERSHIPS AS WELL AS A LOCAL REPAIR SHOP, BUT NOTHING DONE HAS CORRECTED THE ISSUE. *TR
NHTSA ODI #10945494
200,000 miles · Dec 2, 2016
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE WOBBLED VERY VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR A DIAGNOSTIC TESTING AND REPAIR. THE CONTACT STATED THAT THE BALL JOINTS, SHOCK ABSORBERS, AND OTHER UNKNOWN COMPONENT…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE WOBBLED VERY VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR A DIAGNOSTIC TESTING AND REPAIR. THE CONTACT STATED THAT THE BALL JOINTS, SHOCK ABSORBERS, AND OTHER UNKNOWN COMPONENTS WERE REPLACED OR REPAIRED BY THE DEALER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #10929658
90,000 miles · Dec 1, 2016
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOBBLED UNCONTROLLABLY. THE BRAKE PEDAL HAD TO BE DEPRESSED AND THE VEHICLE HAD TO ALMOST COME TO A COMPLETE STOP TO KEEP IT FROM WOBBLING. THE DEALER CONFIRMED THAT THERE WAS A WOBBLE IN THE FRONT END OF THE VEHICLE AND THAT A WOBBLE BAR WOULD …
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOBBLED UNCONTROLLABLY. THE BRAKE PEDAL HAD TO BE DEPRESSED AND THE VEHICLE HAD TO ALMOST COME TO A COMPLETE STOP TO KEEP IT FROM WOBBLING. THE DEALER CONFIRMED THAT THERE WAS A WOBBLE IN THE FRONT END OF THE VEHICLE AND THAT A WOBBLE BAR WOULD NEED TO BE PLACED ON THE VEHICLE; HOWEVER, THERE WAS NO GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/26/17*LJ UPDATED 7/12/18*JB *TR
NHTSA ODI #10928968
32,000 miles · Oct 21, 2016
Suspension
WHEN TRAVELLING 45-50 MPH TWICE MY TRUCK HAS EXPERIENCED THE DEATH WOBBLE. NOW AT SPEEDS AT 62 MPH OR GREATER THE WHEELS SHIMMY BACK AND FORTH CAUSING THE STEERING WHEEL TO MOVE BACK AND FORTH ABOUT 4". IT GETS CRAZIER IF I HIT A BUMP. THIS MAKES FOR A SCARY RIDE. IT ONLY HAS 35K MILES ON IT. IT IS COMPLETELY STOCK
NHTSA ODI #10917909
100,000 miles · Oct 10, 2016
SteeringSuspensionWheels
THE TRUCK WILL EXPERIENCE REALLY BAD WOBBLE/BOUNCE AT 35-55MPH SPEEDS. I INSTALLED A DUAL STEERING STABILIZER THINKING MAYBE IT JUST NEEDS AN UPGRADE. THE REAR END SEEMS TO BE THE PROBLEM. EVERY BUMP IS FELT. THE CAB MOVES AND ROTATES BACK AND FORTH AS IF SOMEONE IS SHAKING THE SEAT. THE TAIL BED IS VISIBLY BOUNCING UP AND DOWN …
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THE TRUCK WILL EXPERIENCE REALLY BAD WOBBLE/BOUNCE AT 35-55MPH SPEEDS. I INSTALLED A DUAL STEERING STABILIZER THINKING MAYBE IT JUST NEEDS AN UPGRADE. THE REAR END SEEMS TO BE THE PROBLEM. EVERY BUMP IS FELT. THE CAB MOVES AND ROTATES BACK AND FORTH AS IF SOMEONE IS SHAKING THE SEAT. THE TAIL BED IS VISIBLY BOUNCING UP AND DOWN THE INTERSTATE OR ANY SPEEDS OVER 40MPH. THE REAR END HAS TOO MUCH PLAY IN IT!!I BELIEVE THAT IT IS CAUSING THE FRAME TO BEND AND SUSPENSION PARTS TO GO BAD OVER TIME.
NHTSA ODI #10915004
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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