NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
122 reports9,692 miles · Jun 17, 2013
Tires
TREAD SEPARATION FROM CASING ON 3 SEPARATE TIRES ON 3 SEPARATE VEHICLES. TIRES WERE ALL BF GOODRICH MUD-TERRAIN T/A KM2 TIRES, SIZE LT265/70R-17. VEHICLES WERE (2) 2011 DODGE RAM 2500 CREW CAB 4-WHEEL DRIVE PICKUPS AND (1) 2011 FORD F250 SUPER DUTY CREW CAB 4-WHEEL DRIVE PICKUP. THE TIRE ON THE FORD WAS THE LATEST INCIDENT WITHI…
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TREAD SEPARATION FROM CASING ON 3 SEPARATE TIRES ON 3 SEPARATE VEHICLES. TIRES WERE ALL BF GOODRICH MUD-TERRAIN T/A KM2 TIRES, SIZE LT265/70R-17. VEHICLES WERE (2) 2011 DODGE RAM 2500 CREW CAB 4-WHEEL DRIVE PICKUPS AND (1) 2011 FORD F250 SUPER DUTY CREW CAB 4-WHEEL DRIVE PICKUP. THE TIRE ON THE FORD WAS THE LATEST INCIDENT WITHIN THE PAST MONTH. *TR
NHTSA ODI #10520171
13,000 miles · Jun 4, 2013
Latches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A CHILD PASSENGER OPENED THE FRONT PASSENGER SIDE DOOR WHILE THE VEHICLE WAS IN MOTION. THE DOORS WERE LOCKED, HOWEVER, PULLING THE HANDLE ALLOWED THE DOOR TO OPEN DOOR AS IF IT WAS UNLOCKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTI…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A CHILD PASSENGER OPENED THE FRONT PASSENGER SIDE DOOR WHILE THE VEHICLE WAS IN MOTION. THE DOORS WERE LOCKED, HOWEVER, PULLING THE HANDLE ALLOWED THE DOOR TO OPEN DOOR AS IF IT WAS UNLOCKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHO STATED THAT THERE WAS NO FAILURE AND THE LOCK SYSTEM WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,000. THE CURRENT MILEAGE WAS 15,500. UPDATED 06/25/13*LJ
NHTSA ODI #10515014
57,584 miles · Jun 3, 2013
Electrical SystemService Brakes, HydraulicFire
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE BATTERY LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE ENGINE REGULATOR HAD FAILED AND THE WIRING HARNESS HAD MELTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED TO VERIFY THA…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE BATTERY LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE ENGINE REGULATOR HAD FAILED AND THE WIRING HARNESS HAD MELTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED TO VERIFY THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 57,584...UPDATED 07-24-13 *BF THE CONSUMER STATED WITHIN THE FIRST THREE THOUSAND MILES, THE TRUCK DEVELOPED A VIOLENT BRAKING ISSUE. THE ISSUE AT HAND WOULD CAUSE THE VEHICLE TO UNCONTROLLABLY SWITCH LANES WHEN THE BRAKE WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMED. WITHIN THE VISITS, THEY WERE UNABLE TO DUPLICATE THE ISSUE. EVEN WITH THE ROTORS SMOKING AND GLOWING RED, WHEN THE VEHICLE WAS PULLED INTO THE SERVICE BAY. THE CONSUMER WENT TO ANOTHER DEALER, WHERE THEY SUGGESTED ALL THE FRONT END BRAKE COMPONENTS AS WELL AS THE INTERIOR BRAKE ASSEMBLY BE REPLACED. ALSO, THE BATTERY DEVELOPED A LEAK AROUND THE BATTERY CAPS. THE ALTERNATOR SHORTED OUT, WHICH CAUSED A SMALL FIRE AND MELTED A PORTION OF THE WIRING HARNESS IN THE CHARGING SYSTEM.
NHTSA ODI #10514865
Mileage unknown · Mar 20, 2013
Exterior Lighting
HEAD LIGHTS ARE NOT BRIGHT DON'T PUT OUT MUCH LIGHT, THEY WERE DIM FROM DAY ONE. I HAVE ABOUT 20,000 MILES NOW. *TR
NHTSA ODI #10503732
26,000 miles · Mar 19, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE VEHICLE WAS RESISTANT TO ACCELERATION ATTEMPTS. ADDITIONALLY, THE VEHICLE WOULD STALL AND LURCH FORWARD INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR DIAGNOSIS. NONE OF THE TECHNICIANS WERE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE VEHICLE WAS RESISTANT TO ACCELERATION ATTEMPTS. ADDITIONALLY, THE VEHICLE WOULD STALL AND LURCH FORWARD INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR DIAGNOSIS. NONE OF THE TECHNICIANS WERE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #10503630
49,000 miles · Mar 18, 2013
SteeringSuspension
TRAVELED OVER A MINOR ROAD IMPERFECTION IMMEDIATELY THE TRUCK BECAME UNCONTROLLABLE IT FELT AS THOUGH ALL FOUR TIRES BLEW. PULLED TO THE SIDE OF THE ROAD AND CHECKED TIRES AND SUSPENSION, NOT FINDING ANYTHING I QUESTIONED MY SANITY AND PROCEEDED UP THE ROAD WITHIN A FEW MINUTES I AGAIN TRAVELED OVER A MINOR ROAD IMPERFECTION ONC…
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TRAVELED OVER A MINOR ROAD IMPERFECTION IMMEDIATELY THE TRUCK BECAME UNCONTROLLABLE IT FELT AS THOUGH ALL FOUR TIRES BLEW. PULLED TO THE SIDE OF THE ROAD AND CHECKED TIRES AND SUSPENSION, NOT FINDING ANYTHING I QUESTIONED MY SANITY AND PROCEEDED UP THE ROAD WITHIN A FEW MINUTES I AGAIN TRAVELED OVER A MINOR ROAD IMPERFECTION ONCE AGAIN THE TRUCK IMMEDIATELY BECAME EXTREMELY DIFFICULT TO CONTROL. I PULLED TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TRUCK. THE FORD DEALER ADVISES ME THAT THE BUSHINGS AND OTHER COMPONENTS RELATED TO THE STEERING STABILIZER NEED TO BE REPLACED AT A COST OF $700. I MADE THE TECHNICIAN AWARE THAT MY PROBLEM IS SIMILAR TO MANY OTHER INTERNET DOCUMENTED INCIDENTS INVOLVING FORD STEERING COMPONENTS AND THAT I RECENTLY RECEIVED A LETTER FROM A LEMON LAW ATTORNEY CITING THIS VERY SAME CONDITION. FORD WILL OFFER NO ASSISTANCE. *TR
NHTSA ODI #10503507
14,989 miles · Mar 12, 2013
EngineCrash
THE 2011 F250 SUPER DUTY HAS EXPERIENCED THREE INSTANCES OF STALLING OUT AT RANDOM TIMES. THE FIRST INCIDENT ON FEBRUARY 13TH RESULTED IN DAMAGE TO THE TRUCK THROUGH VEHICLE PIPES FROM ANOTHER VEHICLE FLYING LOOSE OFF THE TOP RACK AND HITTING THE VEHICLE. THIS RESULTED IN DAMAGE TO THE VEHICLE. IN THE 30 DAYS SINCE THEN, THER…
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THE 2011 F250 SUPER DUTY HAS EXPERIENCED THREE INSTANCES OF STALLING OUT AT RANDOM TIMES. THE FIRST INCIDENT ON FEBRUARY 13TH RESULTED IN DAMAGE TO THE TRUCK THROUGH VEHICLE PIPES FROM ANOTHER VEHICLE FLYING LOOSE OFF THE TOP RACK AND HITTING THE VEHICLE. THIS RESULTED IN DAMAGE TO THE VEHICLE. IN THE 30 DAYS SINCE THEN, THERE HAVE BEEN TWO OTHER INSTANCES OF RANDOM STALLS AND ENGINE SHUT DOWN THAT HAVE OCCURRED. IT REQUIRES A RESTART OF THE ENGINE. THE DEALERSHIP HAS HAD THE VEHICLE ON MULTIPLE OCCASIONS BUT HAS NOT BEEN ABLE TO DIAGNOSE THE CAUSE OF THE RANDOM SHUT DOWN. *TR
NHTSA ODI #10502473
46,000 miles · Feb 12, 2013
Steering
TL* THE CONTACT OWNS A 2011 FORD F-250 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE FAILURE PROGRESSED UNTIL THE SHAKING BECAME VIOLENT. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHERE THE WHEELS WERE BALANCED HOWEVER, THE FAILURE RECURRED. THE CONTACT MADE ARRAN…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE FAILURE PROGRESSED UNTIL THE SHAKING BECAME VIOLENT. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHERE THE WHEELS WERE BALANCED HOWEVER, THE FAILURE RECURRED. THE CONTACT MADE ARRANGEMENTS FOR THE VEHICLE TO BE DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
NHTSA ODI #10497898
35,500 miles · Jan 31, 2013
SteeringSuspension
OVER THE LIFE OF VEHICLE 45MPH TO 47 MPH STARTING APPROX 6000 MILES HAS HAD A HOP OR VIBRATION THAT YOU CAN FEEL THROUGH THE FLOOR, SEAT AND STEERING. AT 35500 NEW VIBRATIONS IN STEERING WHEEL WILE GOING AROUND CORNERS AT HIGHWAY SPEEDS ALSO STEERING WHEEL SHAKING UNCONTROLLABLY WHEN HITTING SEVERAL CLOSE TOGETHER BUMPS, RIPPL…
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OVER THE LIFE OF VEHICLE 45MPH TO 47 MPH STARTING APPROX 6000 MILES HAS HAD A HOP OR VIBRATION THAT YOU CAN FEEL THROUGH THE FLOOR, SEAT AND STEERING. AT 35500 NEW VIBRATIONS IN STEERING WHEEL WILE GOING AROUND CORNERS AT HIGHWAY SPEEDS ALSO STEERING WHEEL SHAKING UNCONTROLLABLY WHEN HITTING SEVERAL CLOSE TOGETHER BUMPS, RIPPLES, EXPANSION JOINTS. *TR
NHTSA ODI #10495993
40,782 miles · Jan 19, 2013
SteeringSuspension
TRAVELING ON A HIGHWAY AND HIT A SLIGHT BUMP AND A VIOLENT SHAKING STARTED. THE BRAKES WERE APPLIED AND I MANAGED TO PULL ONTO THE SHOULDER. THE SHAKING CONTINUED UNTIL THE TRUCK STOPPED. ALMOST LOST CONTROL OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, FINDING NOTHING WRONG, I CONTINUED TO MY DESTINATION. AN INTERNET SEA…
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TRAVELING ON A HIGHWAY AND HIT A SLIGHT BUMP AND A VIOLENT SHAKING STARTED. THE BRAKES WERE APPLIED AND I MANAGED TO PULL ONTO THE SHOULDER. THE SHAKING CONTINUED UNTIL THE TRUCK STOPPED. ALMOST LOST CONTROL OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, FINDING NOTHING WRONG, I CONTINUED TO MY DESTINATION. AN INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM, AND THE REPORTS I READ MOST CONSIDER IT A VERY DANGEROUS PROBLEM. *TR
NHTSA ODI #10493509
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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