NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
220 reports83,000 miles · Mar 16, 2012
Engine And Engine CoolingService Brakes, HydraulicSuspension
SUSPENSION--BOTH TIE RODS IN THE FRONT OF THE VEHICLE HAVE HAD TO BE REPLACED--MECHANIC SAID THAT BOTH TIMES IT WAS NEAR CATASTROPHIC FAILURE. OTHER--AIR CONDITIONER CONDENSER CRACKED DUE TO DESIGN FAILURE. 2002 SERVICE BULLETIN TOLD THAT GM WAS AWARE OF THE PROBLEM BUT KEPT QUIET UNTIL THE WARRANTY PERIOD WAS OVER, AND THEN R…
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SUSPENSION--BOTH TIE RODS IN THE FRONT OF THE VEHICLE HAVE HAD TO BE REPLACED--MECHANIC SAID THAT BOTH TIMES IT WAS NEAR CATASTROPHIC FAILURE. OTHER--AIR CONDITIONER CONDENSER CRACKED DUE TO DESIGN FAILURE. 2002 SERVICE BULLETIN TOLD THAT GM WAS AWARE OF THE PROBLEM BUT KEPT QUIET UNTIL THE WARRANTY PERIOD WAS OVER, AND THEN REFUSED TO HELP. BRAKES--FRONT BRAKE PADS HAVE BEEN REPLACED FOUR (4) TIMES, ROTORS HAVE BEEN REPLACED TWICE. THE VEHICLE HAS 83,000 ORIGINAL MILES. I AM THE ORIGINAL OWNER. *TR
NHTSA ODI #10451984
100,000 miles · Jan 9, 2012
Air Bags
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 100,000. …
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TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 100,000. UPDATED 02/15/12*LJ UPDATED 02/22/12
NHTSA ODI #10443159
Mileage unknown · Nov 28, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT SMELLED GASOLINE FUEL FROM THE VEHICLE WHILE PARKED. WHEN HE ATTEMPTED TO REFUEL THE VEHICLE, IT WOULD TAKE THIRTY MINUTES TO ADD TWO GALLONS TO THE TANK. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT HIS VIN WAS NOT…
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TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT SMELLED GASOLINE FUEL FROM THE VEHICLE WHILE PARKED. WHEN HE ATTEMPTED TO REFUEL THE VEHICLE, IT WOULD TAKE THIRTY MINUTES TO ADD TWO GALLONS TO THE TANK. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V349000 ( FUEL SYSTEM, GASOLINE:STORAGE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE UNKNOWN.
NHTSA ODI #10437487
139,000 miles · Nov 13, 2011
Fuel System, Gasoline
FUEL GAUGE READS ERRATICALLY. *TR
NHTSA ODI #10435384
96,669 miles · Oct 31, 2011
Structure
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT UNDER THE VEHICLE WAS COMPLETELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED OF THE RUST AND ALSO A HOLE IN THE FRAME. THE MECHANIC THEN ADVISED THAT THE VEHICLE WAS EXTREMELY UNSAFE TO…
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TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT UNDER THE VEHICLE WAS COMPLETELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED OF THE RUST AND ALSO A HOLE IN THE FRAME. THE MECHANIC THEN ADVISED THAT THE VEHICLE WAS EXTREMELY UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,669 AND THE CURRENT MILEAGE WAS 107,000.
NHTSA ODI #10433725
123,000 miles · Jun 2, 2011
SteeringStructure
TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED WHILE MAKING A TURN THE ENGINE FELL ON THE GROUND, THE STEERING COLUMN AND SUB FRAME BROKE. THE INSURANCE COMPANY TOWED THE VEHICLE TO AN AUTO BODY SHOP. THE VEHICLE WAS IN THE PROCESS REPAIRING THE VEHICLE. THE DEALER AND MANUFACTURER WERE CONTACTED. THE FAILURE …
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TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED WHILE MAKING A TURN THE ENGINE FELL ON THE GROUND, THE STEERING COLUMN AND SUB FRAME BROKE. THE INSURANCE COMPANY TOWED THE VEHICLE TO AN AUTO BODY SHOP. THE VEHICLE WAS IN THE PROCESS REPAIRING THE VEHICLE. THE DEALER AND MANUFACTURER WERE CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.
NHTSA ODI #10404179
98,000 miles · May 25, 2011
Latches/locks/linkages
TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 25 MPH THE REAR PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED ON ITS OWN. THE CONTACT NOTICED THE DOOR HAD NOT LATCHED AND HAD RETURNED TO THE OPEN POSITION. THE FAILURE OCCURRED INTERMITTENTLY AND OVER TIME IT WOULD NOT LATCH AT ALL. THE VEHICLE WAS NOT TA…
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TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 25 MPH THE REAR PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED ON ITS OWN. THE CONTACT NOTICED THE DOOR HAD NOT LATCHED AND HAD RETURNED TO THE OPEN POSITION. THE FAILURE OCCURRED INTERMITTENTLY AND OVER TIME IT WOULD NOT LATCH AT ALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND STATED THE UNLATCH ACTUATOR ASSEMBLY TO THE REAR PASSENGER SIDE AUTOMATIC POWER SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DISCONNECTED THE AUTOMATIC SLIDING DOOR FUNCTION AND MANUALLY OPERATED THE DOOR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V067000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH) BUT THE VEHICLE WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA ODI #10402656
83,103 miles · May 24, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT NOTICED ANTI-FREEZE AND WATER ON THE GARAGE FLOOR WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE HEAD GASKET AND INTAKE MANIFOLD WOULD NEED REPLACING. THERE WERE NO RECALLS FOR THE FAILURE AND THE VEHICLE WAS NOT …
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TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT NOTICED ANTI-FREEZE AND WATER ON THE GARAGE FLOOR WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE HEAD GASKET AND INTAKE MANIFOLD WOULD NEED REPLACING. THERE WERE NO RECALLS FOR THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,103.
NHTSA ODI #10402568
218,000 miles · Mar 1, 2011
Fuel System, Gasoline
I WAS DRIVING AND NOTICE THE VAN SLOWING DOWN ON ME AND THEN IT STOPPED SUDDENLY. I TOOK IT TO A MECHANIC AND WAS TOLD IT NEEDED GAS. TWO WEEKS AFTER I NOTICE THE ODOMETER WOULD JUMP FROM EMPTY TO FULL BACK AND FORTH. THEN I NOTICE WHENEVER I TRY TO FILL IT UP WITH GAS IT WOULD NOT TAKE MORE THAN $5.00 WORTH. *TR
NHTSA ODI #10386072
Mileage unknown · Jan 4, 2011
Engine And Engine Cooling
JANUARY 4,2011 PHILADELPHIA, PA. I FIRST NOTICE IN AUG 2010 THAT MY 2002 CHEVY VENTURE WAS MAKING NOISE AND OVERHEATING WAS TOLD BY A MECHANIC IT WAS MY WHEEL BEARINGS AND MY THERMOSTAT GOT THAT REPAIRED THAT COST ABOUT $425.00 THEN THE VAN KEPT OVERHEATING AND CUTTING OFF WENT BACK TO THE MECHANIC AND WAS TOLD IT WAS MY RADI…
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JANUARY 4,2011 PHILADELPHIA, PA. I FIRST NOTICE IN AUG 2010 THAT MY 2002 CHEVY VENTURE WAS MAKING NOISE AND OVERHEATING WAS TOLD BY A MECHANIC IT WAS MY WHEEL BEARINGS AND MY THERMOSTAT GOT THAT REPAIRED THAT COST ABOUT $425.00 THEN THE VAN KEPT OVERHEATING AND CUTTING OFF WENT BACK TO THE MECHANIC AND WAS TOLD IT WAS MY RADIATOR THAT WAS REPAIRED DROVE IT AND HAD TO TAKE THE VAN BACK BECAUSE IT WAS STILL OVERHEATING SO THE WATER PUMP WAS REPAIRED AND THE BOTH OF THOSE REPAIRS WAS ABOUT $275.00 NEEDLESS TO SAY THE VAN WAS STILL OVERHEATING THEN I WAS TOLD THAT THE VAN NEED TO BE PUT ON THE DIAGNOSTIC MACHINE AND THEN I FOUND OUT IT WAS MY INTAKE MANIFOLD GASKET AND THAT COST ME $500.00. IF GM IS HAVING THIS MANY CUSTOMERS WITH THE SAME PROBLEMS THIS IT SHOULD BE ADDRESSED SO US AS OWNER DON'T BE PUT THROUGH THIS AGAIN. *TR
NHTSA ODI #10374699