Engine And Engine CoolingService Brakes, HydraulicSuspension
SUSPENSION--BOTH TIE RODS IN THE FRONT OF THE VEHICLE HAVE HAD TO BE REPLACED--MECHANIC SAID THAT BOTH TIMES IT WAS NEAR CATASTROPHIC FAILURE. OTHER--AIR CONDITIONER CONDENSER CRACKED DUE TO DESIGN FAILURE. 2002 SERVICE BULLETIN TOLD THAT GM WAS AWARE OF THE PROBLEM BUT KEPT QUIET UNTIL THE WARRANTY PERIOD WAS OVER, AND THEN R…
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SUSPENSION--BOTH TIE RODS IN THE FRONT OF THE VEHICLE HAVE HAD TO BE REPLACED--MECHANIC SAID THAT BOTH TIMES IT WAS NEAR CATASTROPHIC FAILURE. OTHER--AIR CONDITIONER CONDENSER CRACKED DUE TO DESIGN FAILURE. 2002 SERVICE BULLETIN TOLD THAT GM WAS AWARE OF THE PROBLEM BUT KEPT QUIET UNTIL THE WARRANTY PERIOD WAS OVER, AND THEN REFUSED TO HELP. BRAKES--FRONT BRAKE PADS HAVE BEEN REPLACED FOUR (4) TIMES, ROTORS HAVE BEEN REPLACED TWICE. THE VEHICLE HAS 83,000 ORIGINAL MILES. I AM THE ORIGINAL OWNER. *TR
AIR CONDITIONER CONDENSER FAILED, GM NEW OF THE PROBLEM IN DECEMBER, 2002, BUT KEPT THEIR MOUTH SHUT UNTIL THE WARRANTY EXPIRED. THE GAS GAUGE DOES NOT WORK, IT FLIPS FROM FULL TO EMPTY, I HAVE TO KEEP A MILEAGE NOTEBOOK IN ORDER TO KNOW WHEN TO FILL UP. MY WARNING LIGHT ON THE DASH CONTINUES TO FLASH "REAR HATCH AJAR, SIDE DO…
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AIR CONDITIONER CONDENSER FAILED, GM NEW OF THE PROBLEM IN DECEMBER, 2002, BUT KEPT THEIR MOUTH SHUT UNTIL THE WARRANTY EXPIRED. THE GAS GAUGE DOES NOT WORK, IT FLIPS FROM FULL TO EMPTY, I HAVE TO KEEP A MILEAGE NOTEBOOK IN ORDER TO KNOW WHEN TO FILL UP. MY WARNING LIGHT ON THE DASH CONTINUES TO FLASH "REAR HATCH AJAR, SIDE DOOR AJAR, LOW BRAKE FLUID." THERE IS NOTHING WRONG WITH ANY OF THE ITEMS. THE FRONT BRAKES WENT BAD AT 32,000, REQUIRING NEW PADS AND ROTORS. THE WINDOW BUTTON ON THE DRIVER SIDE WILL PUT THE PASSENGER WINDOW DOWN, BUT NOT UP. THE REAR WINDOW WASHER DOES NOT WORK. I AM SO GLAD THAT GM IS GOING BANKRUPT. I BOUGHT AN AMERICAN CAR, TO TRY AND HELP THE WORKERS STAY EMPLOYED, BUT NOW REALIZE THAT ALL I DID WAS TO KEEP SOME OVERPAID, LAZY SLOBS ON THE JOB FOR MUCH LONGER THAN THEY SHOULD HAVE BEEN EMPLOYED. THE DEALER HAS BEEN A COMPLETE LOSS, WITH GM CUSTOMER SERVICE HAVING THE ATTITUDE THAT, "SINCE THE WARRANTY HAS EXPIRED, YOU CAN STICK IT, BECAUSE WE DON'T CARE. *TR
NHTSA ODI #10268960
Mileage unknown · Aug 16, 2007
EquipmentPower TrainSuspension
WE OWN A 2002 CHEVROLET VENTURE WITH 80,000 MILES AND THE WHEEL BEARING HUBS HAVE BEEN REPLACED THREE TIMES. THE LAST TIME WAS TWO MONTHS AGO AND THE LIGHT IS BACK ON AGAIN. THE LAST TIME THE DEALER CHANGED THE HUB ASSEMBLY, THEY SAID THAT THEY CHANGE THEM ALL THE TIME. THE AIR CONDITIONING ALSO LEAKING AND DOES NOT WORK. TH…
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WE OWN A 2002 CHEVROLET VENTURE WITH 80,000 MILES AND THE WHEEL BEARING HUBS HAVE BEEN REPLACED THREE TIMES. THE LAST TIME WAS TWO MONTHS AGO AND THE LIGHT IS BACK ON AGAIN. THE LAST TIME THE DEALER CHANGED THE HUB ASSEMBLY, THEY SAID THAT THEY CHANGE THEM ALL THE TIME. THE AIR CONDITIONING ALSO LEAKING AND DOES NOT WORK. THE REAR DIFFERENTIAL HAS INTERNAL BROKEN DISKS AND DOES NOT WORK. WE WILL NEVER BUY ANOTHER VENTURE AGAIN. *JB
NHTSA ODI #10199880
45,000 miles · Apr 19, 2007
SteeringSuspension
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 MILES PER HOUR, THE FRONT RIGHT TIRE ROD BROKE ALONG WITH THE FRONT RIGHT CONTROL ARM. THE DEALER (IN GRANTS PASS, OREGON) STATED THAT THEY ARE UNABLE TO ASSIST HIM WITH THE FAILURE SINCE IT WAS INVOLVED IN A CRASH; HOWEVER, THE CONTACT WAS NO…
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TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 MILES PER HOUR, THE FRONT RIGHT TIRE ROD BROKE ALONG WITH THE FRONT RIGHT CONTROL ARM. THE DEALER (IN GRANTS PASS, OREGON) STATED THAT THEY ARE UNABLE TO ASSIST HIM WITH THE FAILURE SINCE IT WAS INVOLVED IN A CRASH; HOWEVER, THE CONTACT WAS NOT INVOLVED A CRASH. THE FRONT TIRES WERE WORN AND THAT DOESNT OCCUR DURING AN ACCIDENT. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 57,2000.
NHTSA ODI #10188347
59,750 miles · May 9, 2005
Suspension
CONSUMER STATES: VEHICLE DRIVES REAL BUMPY, VEHICLE WHISTLES ALOT BUT DON'T KNOW WHAT FROM. GOES OVER SMALL BUMPS AND IS REALLY BUMPY RIDE. *AK
NHTSA ODI #10120304
30,125 miles · Apr 2, 2004
Suspension
VENTURE, CHEVROLET, 2002, ALL WHEEL DRIVE,FRONT WHEEL HUB AND BEARING ASSEMBLY FAILURE. BOTH FRONT HUB/BEARING ASSEMBLIES FAILED PRIOR TO 6,474 MILES. REPLACEMENT HUB/BEARING ASSEMBLIES FRONT RIGHT FAILED AT 26,290 MILES AND LEFT FRONT FAILED AT 30,200 MILES. DEALER COMMENTS THAT THEY ARE REPLACING THESE THINGS LIKE CRAZY AND…
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VENTURE, CHEVROLET, 2002, ALL WHEEL DRIVE,FRONT WHEEL HUB AND BEARING ASSEMBLY FAILURE. BOTH FRONT HUB/BEARING ASSEMBLIES FAILED PRIOR TO 6,474 MILES. REPLACEMENT HUB/BEARING ASSEMBLIES FRONT RIGHT FAILED AT 26,290 MILES AND LEFT FRONT FAILED AT 30,200 MILES. DEALER COMMENTS THAT THEY ARE REPLACING THESE THINGS LIKE CRAZY AND THEY AREN'T HOLDING UP. FAILURE RESULTS IN ABS FAILURE, AWD LOCKOUT, PULLING STEERING TO RIGHT OR LEFT AT HIGHWAY SPEEDS. VIBRATION AND BURNING SMELL. *JB
NHTSA ODI #10064377
8,951 miles · Apr 11, 2003
Service Brakes, HydraulicSuspension
ABS/AWD DISABLE LIGHT COMES ON. HAVE REPLACED LEFT FRONT HUB/SPEED SENSOR ASSEMBLY TWICE. REPLACED RIGHT FRONT HUB/SPEED SENSOR ONCE. PARTS AVAILABILITY AND RELIABILITY HAVE BEEN A CONSTANT ISSUE. CONTINUOUS FAILURES IN RECENT MONTHS.*JB
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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