NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
10 reportsClear category filter32,000 miles · May 17, 2009
Electrical SystemFuel System, GasolineLatches/locks/linkages
AIR CONDITIONER CONDENSER FAILED, GM NEW OF THE PROBLEM IN DECEMBER, 2002, BUT KEPT THEIR MOUTH SHUT UNTIL THE WARRANTY EXPIRED. THE GAS GAUGE DOES NOT WORK, IT FLIPS FROM FULL TO EMPTY, I HAVE TO KEEP A MILEAGE NOTEBOOK IN ORDER TO KNOW WHEN TO FILL UP. MY WARNING LIGHT ON THE DASH CONTINUES TO FLASH "REAR HATCH AJAR, SIDE DO…
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AIR CONDITIONER CONDENSER FAILED, GM NEW OF THE PROBLEM IN DECEMBER, 2002, BUT KEPT THEIR MOUTH SHUT UNTIL THE WARRANTY EXPIRED. THE GAS GAUGE DOES NOT WORK, IT FLIPS FROM FULL TO EMPTY, I HAVE TO KEEP A MILEAGE NOTEBOOK IN ORDER TO KNOW WHEN TO FILL UP. MY WARNING LIGHT ON THE DASH CONTINUES TO FLASH "REAR HATCH AJAR, SIDE DOOR AJAR, LOW BRAKE FLUID." THERE IS NOTHING WRONG WITH ANY OF THE ITEMS. THE FRONT BRAKES WENT BAD AT 32,000, REQUIRING NEW PADS AND ROTORS. THE WINDOW BUTTON ON THE DRIVER SIDE WILL PUT THE PASSENGER WINDOW DOWN, BUT NOT UP. THE REAR WINDOW WASHER DOES NOT WORK. I AM SO GLAD THAT GM IS GOING BANKRUPT. I BOUGHT AN AMERICAN CAR, TO TRY AND HELP THE WORKERS STAY EMPLOYED, BUT NOW REALIZE THAT ALL I DID WAS TO KEEP SOME OVERPAID, LAZY SLOBS ON THE JOB FOR MUCH LONGER THAN THEY SHOULD HAVE BEEN EMPLOYED. THE DEALER HAS BEEN A COMPLETE LOSS, WITH GM CUSTOMER SERVICE HAVING THE ATTITUDE THAT, "SINCE THE WARRANTY HAS EXPIRED, YOU CAN STICK IT, BECAUSE WE DON'T CARE. *TR
NHTSA ODI #10268960
43,000 miles · Aug 25, 2008
EquipmentFuel System, GasolineService Brakes, Hydraulic
FRONT BRAKES FAILED PREMATURELY--ROTORS WERE DESTROYED AT 34,000 MILES. AIR CONDITIONER CONDENSER FAILED, GM KNEW OF PROBLEM IN DEC. OF 2002 BUT KEPT QUIET UNTIL WARRANTY RAN OUT. NEEDED TO REPLACE CONDENSER AND DRYER WITH NEW PARTS, GM WOULD NOT HELP. FUEL GAUGE DOESN'T WORK, HAVE TO KEEP PAPER ECORD OF FUEL CONSUMPTION. REA…
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FRONT BRAKES FAILED PREMATURELY--ROTORS WERE DESTROYED AT 34,000 MILES. AIR CONDITIONER CONDENSER FAILED, GM KNEW OF PROBLEM IN DEC. OF 2002 BUT KEPT QUIET UNTIL WARRANTY RAN OUT. NEEDED TO REPLACE CONDENSER AND DRYER WITH NEW PARTS, GM WOULD NOT HELP. FUEL GAUGE DOESN'T WORK, HAVE TO KEEP PAPER ECORD OF FUEL CONSUMPTION. REAR WINDOW WASHER HAS FAILED, DOES NOT SPRAY. *TR
NHTSA ODI #10239574
31,000 miles · Oct 4, 2005
Visibility
WINDOW SWITCHES AND MOTORS HAVE FAILED 4 TIMES THEREFORE NEEDING REPLACEMENT.*JB
NHTSA ODI #10138431
49,500 miles · Nov 3, 2004
Visibility
UNDER NORMAL DRIVING CONDITIONS, THE AIR COMPRESSOR WAS DETERMINED TO HAVE CRACKED. THIS CAUSES THE RELEASE OF THE FREON AND OVER A $1,000 IN REPAIRS. IT APPEARS THAT OTHER GM VEHICLES ARE HAVING THE SAME PROBLEM WITH THEIR COMPRESSOR'S AS WELL. THE VEHICLE INVOLVED IS A 2002 CHEVROLET VENTURE.*AK
NHTSA ODI #10098215
8,758 miles · Jan 15, 2004
VisibilityInjury
I AM IN THE PROCESS OF TRYING TO WORK WITH GM TO GET THE PASSENGER SIDE AUTOMATIC, POWER SLIDING DOOR REPLACED WITH A MANUAL SLIDING DOOR. FILE NUMBER AT GM IS 1-112050633 FILED ON 6/23/03. WE HAVE YET TO SPEAK TO MR. KEVIN DREW AT GM WHO IS HANDLING OUR COMPLAINT. WE HAVE LEFT NUMEROUS MESSAGES FOR HIM. MY 9-YEAR OLD SON GO…
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I AM IN THE PROCESS OF TRYING TO WORK WITH GM TO GET THE PASSENGER SIDE AUTOMATIC, POWER SLIDING DOOR REPLACED WITH A MANUAL SLIDING DOOR. FILE NUMBER AT GM IS 1-112050633 FILED ON 6/23/03. WE HAVE YET TO SPEAK TO MR. KEVIN DREW AT GM WHO IS HANDLING OUR COMPLAINT. WE HAVE LEFT NUMEROUS MESSAGES FOR HIM. MY 9-YEAR OLD SON GOT HIS FINGERS CAUGHT IN THE SLIDING DOOR AS IT WAS CLOSING. HE WAS ON THE INSIDE OF THE VAN AND GOT THEM CAUGHT IN THE BACK EDGE OF THE DOOR (TOWARDS THE REAR SEAT). THE AUTOMATIC SLIDING DOOR WOULD NOT RELEASE TO GET HIS FINGERS OUT OF THE DOOR. WE HAD TO FINALLY USE A CROWBAR TO GET HIS FINGERS OUT. WE WOULD HAVE HAD TO CALL RESCUE PERSONNEL TO GET HIM OUT IF WE HAD BEEN SOMEWHERE WHERE WE DID NOT HAVE ACCESS TO TOOLS. IT WAS A VERY TRAUMATIC EXPERIENCE FOR MY SON AS WELL AS THE ENTIRE FAMILY.
NHTSA ODI #10070556
47,420 miles · Oct 23, 2003
Visibility
I HAD A TRAUMATIC EXPERIENCE WITH OUR 2002 CHEVROLET VENTURE MINI-VAN. WHEN THE VAN IS TURNED OFF AND THE KEYS ARE OUT, THE POWER WINDOWS AND RADIO ARE STILL FUNCTIONAL FOR SEVERAL MINUTES OR UNTIL THE DOOR IS OPENED. MY 3 YEAR OLD SON AND I WERE SITTING IN THE VAN TODAY WITH THE WINDOWS ROLLED DOWN WAITING FOR PRESCHOOL TO ST…
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I HAD A TRAUMATIC EXPERIENCE WITH OUR 2002 CHEVROLET VENTURE MINI-VAN. WHEN THE VAN IS TURNED OFF AND THE KEYS ARE OUT, THE POWER WINDOWS AND RADIO ARE STILL FUNCTIONAL FOR SEVERAL MINUTES OR UNTIL THE DOOR IS OPENED. MY 3 YEAR OLD SON AND I WERE SITTING IN THE VAN TODAY WITH THE WINDOWS ROLLED DOWN WAITING FOR PRESCHOOL TO START. MY SON WAS IN THE FRONT PASSENGER SEAT WITH HIS HEAD OUT THE WINDOW WHEN HE ACCIDENTALLY HIT THE POWER WINDOW SWITCH. THE WINDOW STARTED TO RAISE UP AND CLOSE WITH HIS HEAD STILL IN THE WINDOW. FORTUNATELY I HAD THE PRESENCE OF MIND TO HIT THE SWITCH TO ROLL THE WINDOW DOWN. JOHN WASN'T HURT, BUT HE WAS VERY SCARED, AND I WAS TOO. I CHECKED MY MANUAL TO SEE IF MY VAN HAS A WINDOW LOCKING FEATURE, BUT IT DOES NOT APPEAR TO HAVE THAT. MY REASON FOR THIS COMPLAINT IS TO MAKE THE MANUFACTURER AND PARENTS AWARE OF THIS DANGER AND TO SEE IF SOMETHING CAN BE DONE TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. JOHN COULD HAVE BEEN SERIOUSLY HURT, AND I AM STILL SHAKING AN HOUR LATER. *LA
NHTSA ODI #10043417
Mileage unknown · Apr 11, 2003
Visibility
THE WINDSHIELD WIPERS DEPOSITED ALL THE SNOW AND WATER FROM THE UPPER PORTION OF THE WINDSHIELD DOWN INTO THE BOTTOM AREA WHICH CREATED A MAJOR ICE BUILD UP AND CAUSED THE DEFROSTER NOT TO HEAT THE BOTTOM PORTION OF THE WINDSHIELD.*AK *JB *TS
NHTSA ODI #10015290
Mileage unknown · Jan 17, 2003
Visibility
DURING COLD WEATHER THE WINDSHIELD WIPERS WOULD STICK IN THE LOCK POSITION CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. PH
NHTSA ODI #10004088
Mileage unknown · Oct 22, 2002
Visibility
THE CONSUMER NOTICED A DAY AFTER HE PURCHASED THE VEHICLE, THAT THE WINDSHEILD LEAKED WATER DOWN THROUGH THE INSTRUMENT CLUSTER ALONG THE TOP OF THE WINDOW. *SCC
NHTSA ODI #567920
Mileage unknown · Sep 4, 2002
Electrical SystemEngine And Engine CoolingPower Train
THE WINDSHIELD LEAKED WATER DOWN THROUGH THE OVERHEAD INSTRUMENT CLUSTER ALONG TO THE TOP OF THE WINDOW. *TT THE VEHICLE STALLED, HESITATED DURING ACCELERATION AND THE PASSENGER WINDOW HAD BECOME INOPERATIVE. THE SERVICE TECH FOUND CORROSION IN SOME WIRES. *SCC *CB *JB
NHTSA ODI #567326
Defect investigations
1PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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