MY 2002 VENTURE HAS LOST THE ABS & AWD SYSTEMS SEVERAL TIMES, (WHICH IS NO FUN WHILE DRIVING ON ICE AND SNOW). THE DEALER HAS FIXED WIRING, REPLACED SENSORS, AND IS KNOW WAITING FOR COMPLETE WHEEL ASMBLIES FOR MY VAN AND AT LEAST 3 OTHERS. THE DEALER HAS FURNISHED EACH OF US WITH LOANER VEHICLES WHILE THEY AWAIT PARTS. I HAVE…
Read full complaint
MY 2002 VENTURE HAS LOST THE ABS & AWD SYSTEMS SEVERAL TIMES, (WHICH IS NO FUN WHILE DRIVING ON ICE AND SNOW). THE DEALER HAS FIXED WIRING, REPLACED SENSORS, AND IS KNOW WAITING FOR COMPLETE WHEEL ASMBLIES FOR MY VAN AND AT LEAST 3 OTHERS. THE DEALER HAS FURNISHED EACH OF US WITH LOANER VEHICLES WHILE THEY AWAIT PARTS. I HAVE BEEN TOLD THAT THE 2003 VENTURE HAS AN UPGRADED SYSTEM. THE DEALER HAS BEEN VERY HELPFUL, BUT I THOUGHT I SHOULD BRING THIS TO YOUR ATTENTION, BEING THAT THERE WAS NO MENTION OF THIS PROBLEM ON THE "WEB". I WASN'T AWARE OF OTHERS HAVING PROBLEMS UNTIL THIS LAST INCIDENT AND THE SERVICE MANAGER MENTIONED THAT I WASN'T THE ONLY ONE HAVING PROBLEMS. PLEASE CONTACT ME IF YOU NEED FURTHER INFORMATION, ALSO LET ME KNOW IF THIS HAS BEEN A LARGER NATIONWIDE PROBLEM.
NHTSA ODI #10069872
Mileage unknown · Dec 23, 2003
Service Brakes, Hydraulic
WHEN THE BRAKES WERE APPLIED THERE WAS A DELAY BEFORE THE VEHICLE WOULD STOP AND THE PEDAL WOULD GO DOWN TO THE FLOOR. THE DEALER ATTEMPTED TO FIX THIS PROBLEM BUT IT RECURRED. *NLM FAILURE OF BRAKES AND AWD SYSTEM HAS OCCURED THREE TIMES. THERE WAS A DELAY IN STOPPING WHEN BRAKES WERE APPLIED. THE BRAKE PEDAL WOULD GO T…
Read full complaint
WHEN THE BRAKES WERE APPLIED THERE WAS A DELAY BEFORE THE VEHICLE WOULD STOP AND THE PEDAL WOULD GO DOWN TO THE FLOOR. THE DEALER ATTEMPTED TO FIX THIS PROBLEM BUT IT RECURRED. *NLM FAILURE OF BRAKES AND AWD SYSTEM HAS OCCURED THREE TIMES. THERE WAS A DELAY IN STOPPING WHEN BRAKES WERE APPLIED. THE BRAKE PEDAL WOULD GO TO THE FLOOR BOARD WHEN DEPRESSED.*MR
NHTSA ODI #10051990
10,548 miles · Oct 8, 2003
Fuel System, OtherService Brakes, Hydraulic
WHILE DRIVING OUR 2002 CHEVROLET VENTURE, THE ABS LIGHT COMES ON AND "ALL-WHEEL DRIVE DISABLED" APPEARS IN THE DISPLAY. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS, EACH TIME WHILE DRIVING, EACH TIME AFTER HAVING BEEN REPAIRED BY THE DEALER. IN FOR SERVICE ON 9/5/02, 11/19/02, 12/2/02 AND TODAY, 9/29/03 FOR A TOTAL OF 47 DAYS …
Read full complaint
WHILE DRIVING OUR 2002 CHEVROLET VENTURE, THE ABS LIGHT COMES ON AND "ALL-WHEEL DRIVE DISABLED" APPEARS IN THE DISPLAY. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS, EACH TIME WHILE DRIVING, EACH TIME AFTER HAVING BEEN REPAIRED BY THE DEALER. IN FOR SERVICE ON 9/5/02, 11/19/02, 12/2/02 AND TODAY, 9/29/03 FOR A TOTAL OF 47 DAYS AND COUNTING. THIS LAST INCIDENT OCCURRED AFTER THE PART WAS "REDESIGNED" TO ELIMINATE THE KNOWN DEFECT. THERE WAS A FAILURE OF THE ABS AND ALL WHEEL DRIVE SYSTEM DUE TO A FAULTY WHEEL SPEED SENSOR. THE CONSUMER REQUESTED A REFUND UNDER THE NEW YORK LEMON LAW. THE FUEL EVAPORATOR LEAKED. *SCC *JB
NHTSA ODI #10040887
Mileage unknown · May 30, 2003
Service Brakes, Hydraulic
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE ABS BRAKING LIGHT APPEAR ON THE DASHBOARD. ALSO, BRAKE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. *AK
NHTSA ODI #10021976
8,951 miles · Apr 11, 2003
Service Brakes, HydraulicSuspension
ABS/AWD DISABLE LIGHT COMES ON. HAVE REPLACED LEFT FRONT HUB/SPEED SENSOR ASSEMBLY TWICE. REPLACED RIGHT FRONT HUB/SPEED SENSOR ONCE. PARTS AVAILABILITY AND RELIABILITY HAVE BEEN A CONSTANT ISSUE. CONTINUOUS FAILURES IN RECENT MONTHS.*JB
NHTSA ODI #10014288
12,419 miles · Feb 25, 2003
Service Brakes, Hydraulic
WHEN THE BRAKE WAS APPLIED, THE PEDAL WENT ALL THE WAY TO THE FLOOR.*JB
NHTSA ODI #10009321
Mileage unknown · Mar 5, 2002
Service Brakes, Hydraulic
WHILE TRAVELING ON HIGHWAY ABS BRAKING LIGHT AND ALL WHEEL DRIVE LIGHT APPEARED ON DASHBOARD. DEALERSHIP WAS AWARE OF PROBLEM.
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
2002 Chevrolet Venture Problems, Complaints & Recalls | Skip That Year
Illustration