NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
204 reportsMileage unknown · Jun 28, 2005
Electrical System
I LEARNED THROUGH A FRIEND TODAY THAT THERE MAY BE A CONDITION IN MY 2004 CHEVROLET SUBURBAN THAT I SHOULD BE VERY CAREFUL WITH WHEN LEAVING SMALL CHILDREN IN THE VEHICLE FOR BRIEF PERIODS OF TIME. I WAS TOLD THAT WHEN THE KEY IS TURNED TO THE FIRST/ACCESSORIES POSITION, THAT THE SHIFTER LOCK DISENGAGES SO THAT THE SHIFTER CAN …
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I LEARNED THROUGH A FRIEND TODAY THAT THERE MAY BE A CONDITION IN MY 2004 CHEVROLET SUBURBAN THAT I SHOULD BE VERY CAREFUL WITH WHEN LEAVING SMALL CHILDREN IN THE VEHICLE FOR BRIEF PERIODS OF TIME. I WAS TOLD THAT WHEN THE KEY IS TURNED TO THE FIRST/ACCESSORIES POSITION, THAT THE SHIFTER LOCK DISENGAGES SO THAT THE SHIFTER CAN BE MOVED OUT OF PARK AND INTO NEUTRAL, ETC. BECAUSE THIS COULD EASILY BE AN ISSUE WHEN I LEAVE MY CHILD IN THE VEHICLE AND LEAVE THE KEY TURNED TO THE ACCESSORY POSITION WHILE I'M LOADING THE CAR, WALKING AROUND TO REACH HIM TO FASTEN SEAT-BELT, FILL GAS, ETC., I TESTED IT, AND IT'S TRUE. THE SHIFTER CAN BE EASILY MOVED INTO NEUTRAL WHEN THE KEY IS IN THE ACCESSORY POSITION. I KNOW THIS IS TRUE NOT ONLY ON SOME OR ALL OF THE SUBURBANS, BUT ON YUKONS, TOO. THIS SHOULD BE RECALLED AND CORRECTED.
NHTSA ODI #10126906
Mileage unknown · Jun 13, 2005
Air BagsCrash
DT: VEHICLE WAS GOING ABOUT 35-40 MPH AND THE SIDE AND FRONT AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. *AK
NHTSA ODI #10125146
Mileage unknown · May 26, 2005
Electrical SystemPower TrainService Brakes, Hydraulic
THE VEHICLE LOST IT'S SERVICE STABILITY CONTROL AT 40 MILES PER HOUR MAKING IT DIFFICULT FOR THE DRIVER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR FOR THE FOURTH TIME, BUT THERE STILL CONTINUES TO BE A STEERING PROBLEM. *NM THERE WERE FIVE REPAIR ATTEMPTS TO REPAIR THE SYSTEM. THE BR…
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THE VEHICLE LOST IT'S SERVICE STABILITY CONTROL AT 40 MILES PER HOUR MAKING IT DIFFICULT FOR THE DRIVER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR FOR THE FOURTH TIME, BUT THERE STILL CONTINUES TO BE A STEERING PROBLEM. *NM THERE WERE FIVE REPAIR ATTEMPTS TO REPAIR THE SYSTEM. THE BRAKES WOULD PULSE AND COME ON WHILE THE VEHICLE WAS IN MOTION FOLLOWED BY THE SERVICE STABILITY LIGHT. THE VEHICLE WOULD SHAKE VIOLENTLY AS IF IT WERE OUT OF CONTROL. THE TRANSMISSION WOULD SLIP AT TIMES. A SERVICE BULLETIN WAS FOUND IN RE TO THE CLUTCH. THE FORWARD CLUTCH SEAL/PISTON DISS PUMP AS WELL AS THE SHIFT CABLE. THE YAW RATE SENSOR TABLE WAS REPLACED AND THE ABS MODULE WAS REPROGRAMMED. THERE WAS POPPING COMING FROM THE LEFT WHEN TURNING DUE TO THE CROSSMEMBER. STATIC NOISE WAS HEARD UNDER THE DASH AT TIMES WHEN THE HEADLIGHTS FLICKERED. BOTH UPPER SHOCK INSULATORS WERE SQUEAKING. BOTH SHOCK INSULATORS WERE REMOVED AND REPLACED BY NEW STYLE INSULATORS. THE YAW RATE SENSOR WAS REPLACED AGAIN WITH ONE FORM A NEW UNIT, THE STEERING ROTATION SENSOR WAS REPLACED AND THE STABILITY MODULE WAS REPROGRAMMED. *SC *JB
NHTSA ODI #10108563
18,000 miles · May 10, 2005
Electrical SystemCrash
I OWN A 2004 CHEVY SUBURBAN. MY SON WAS DETAILING THE CAR IN THE DRIVEWAY. MY OTHER SON WAS DETAILING HIS TRUCK BEHIND IT. MY SON DETAILING THE SUBURBAN HAD THE KEY TURNED TO "ACCESSORY" AND WAS LISTENING TO MUSIC WHILE WORKING. AS HE WAS WIPING THE DASH BOARD OFF, HIS ARM HIT THE STEERING WHEEL SHIFTER AND POPPED THE TRUCK OUT …
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I OWN A 2004 CHEVY SUBURBAN. MY SON WAS DETAILING THE CAR IN THE DRIVEWAY. MY OTHER SON WAS DETAILING HIS TRUCK BEHIND IT. MY SON DETAILING THE SUBURBAN HAD THE KEY TURNED TO "ACCESSORY" AND WAS LISTENING TO MUSIC WHILE WORKING. AS HE WAS WIPING THE DASH BOARD OFF, HIS ARM HIT THE STEERING WHEEL SHIFTER AND POPPED THE TRUCK OUT OF GEAR! IT ROLLED DOWN THE DRIVEWAY HITTING MY OTHER SON'S TRUCK, LUCKILY MISSING HIM! COME TO FIND OUT, GM HAD PRODUCED THIS VEHICLE WITH THE ACCESSORY POSITION UNLOCKING THE SHIFTER. I CHECKED THE MANUAL AND FOUND NO WARNING OR REFERENCE TO THIS SITUATION. I OWN A 2002 GM TRUCK AND IT PUT IN ACCESSORY DOES NOT UNLOCK THE SHIFTER. I CONTACTED GM TO INVESTIGATE AND WARN IT'S OWNERS, BUT THEY FOUND ON MARCH 17, 2005 BY LETTER TO ME THAT THE SUBURBAN WAS "OPERATING AS DESIGNED". NO OTHER VEHICLE HAS EVER UNLOCKED THE SHIFTER IN THE ACCESSORY POSITION. LIVES ARE IN DANGER. MANY PEOPLE LISTEN TO THE MUSIC IN THEIR VEHICLE WHILE DETAILING OR EVEN TAILGATING AT A FOOTBALL GAME. SOMEONE WILL BE CRUSHED IF THEY ARE NOT WARNED OF THE DESIGN FLAW. I HAVE TRIED WRITING A COUPLE NEWS ORGINIZATIONS AND HAVE WARNED EVERYONE I KNOW. I THINK IT MAY TAKE YOU TO HELP. PLEASE HELP!!
NHTSA ODI #10120564
5,000 miles · May 9, 2005
Electrical SystemFire
NEW, 6 MONTH OLD VEHICLE CAUGHT FIRE WHILE IN A PARKING LOT. WAS IN PARKING LOT FOR APPROX 1 1/2-2 HRS BEFORE FIRE, WINDOWS UP, DOORS LOCKED. INSURANCE APPRAISER AND FIRE MARSHAL SAYS ELECTRICAL FIRE, ACCIDENTAL. FIRE MARSHAL SAYS DRIVER'S SEAT CONTROL, INSURANCE SAYS DRIVER'S DOOR OR WINDOW CONTROL. NEVER HEARD WHAT GM SAYS…
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NEW, 6 MONTH OLD VEHICLE CAUGHT FIRE WHILE IN A PARKING LOT. WAS IN PARKING LOT FOR APPROX 1 1/2-2 HRS BEFORE FIRE, WINDOWS UP, DOORS LOCKED. INSURANCE APPRAISER AND FIRE MARSHAL SAYS ELECTRICAL FIRE, ACCIDENTAL. FIRE MARSHAL SAYS DRIVER'S SEAT CONTROL, INSURANCE SAYS DRIVER'S DOOR OR WINDOW CONTROL. NEVER HEARD WHAT GM SAYS CAUSED BY. GM TOOK NO RESPONSIBILITY - INSURANCE HAD TO PAY OFF. WAS REPORTED TO FIRE DEPT, FIRE MARSHAL INVESTIGATED. GM SEND SOMEONE TO INVESTIGATE ABOUT 2-3 WEEKS LATER. I MET HIM AT DEALERSHIP. HE PULLED OFF SEAT CONTROL BOX AND SAID IT DIDN'T CAUSE THE FIRE. PULLED OFF DRIVER'S DOOR COVER AND LOOKED. NEVER SAID WHAT HE THOUGHT CAUSED FIRE.
NHTSA ODI #10120325
10,000 miles · May 6, 2005
Service Brakes, Hydraulic
WHILE DRIVING AT APPROXIMATELY 25 MPH DRIVER APPLIED THE BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. THIS PROBLEM HAPPENED INTERMITTENTLY. OWNER TOOK VEHICLE TO THE DEALER, AND LEFT IT THERE FOR REPAIRS. WHEN THE OWNER PICKED UP THE VEHICLE HE WAS INFORMED THAT THEY COULD NOT DUPLICATE THE PROBLEM. *AK THIS PROBLEM ALSO OCCU…
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WHILE DRIVING AT APPROXIMATELY 25 MPH DRIVER APPLIED THE BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. THIS PROBLEM HAPPENED INTERMITTENTLY. OWNER TOOK VEHICLE TO THE DEALER, AND LEFT IT THERE FOR REPAIRS. WHEN THE OWNER PICKED UP THE VEHICLE HE WAS INFORMED THAT THEY COULD NOT DUPLICATE THE PROBLEM. *AK THIS PROBLEM ALSO OCCURRED WHILE STOPPED AND WAITING FOR STOP LIGHTS TO CHANGE. *BF *NM
NHTSA ODI #10117627
7,283 miles · Apr 17, 2005
Seats
IN MY CHEVROLET SUBURBAN VIN [XXX] THE MIDDLE ROW SEAT ON THE PASSENGER SIDE WHICH SLIDES FORWARD TO ALLOW ACCESS TO THE THIRD ROW SEAT HAS A POORLY DESIGNED LATCH THAT HAS COME LOOSE ON SEVERAL OCCASIONS WHILE THE VEHICLE IS BRAKING AND DOESN'T SPORADICALLY DOES NOT LATCH. MY WIFE AND I HAVE HAD THE VEHICLE SERVICED ON 11/02/2…
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IN MY CHEVROLET SUBURBAN VIN [XXX] THE MIDDLE ROW SEAT ON THE PASSENGER SIDE WHICH SLIDES FORWARD TO ALLOW ACCESS TO THE THIRD ROW SEAT HAS A POORLY DESIGNED LATCH THAT HAS COME LOOSE ON SEVERAL OCCASIONS WHILE THE VEHICLE IS BRAKING AND DOESN'T SPORADICALLY DOES NOT LATCH. MY WIFE AND I HAVE HAD THE VEHICLE SERVICED ON 11/02/2004, 11/26/2004 AND 1/21/2005 AND CAN PROVIDE SERVICE RECORDS IF DESIRED. THE VEHICLE WAS ALSO TAKEN IN ON 02/25/20005,HOWEVER THE SEAT LATCHED PROPERLY AT THE DEALER AND NO INVOICE WAS ISSUED. EACH SERVICE WE WERE INFORMED THAT THE LATCH HAS BEEN SLIGHLTY BENT FROM PERSONS (OUR CHILDREN IN THIS CASE) ACCESSING THE THIRD ROW SEAT. WE HAVE BEEN TOLD THAT A PIN BENDS AND THAT THE ONLY FIX IS TO PERIODICALLY BEND THE PIN BACK. THIS WE FIND TO BE UNACCEPTABLE AS ONE IS NEVER SURE WHEN THE PIN IS BENT "ENOUGH" TO ALLOW THE SEAT TO COME UNLATCHED AND THUS ROLL FORWARD WHEN THE CAR BRAKES. THE SEAT ROLLED FORWARD ON SEVERAL OCCASIONS WHILE OCCUPIED BY BOTH CHILDREN AND MY WIFES GRANDMOTHER. AS ONE CANNOT DEPEND ON THE SEAT TO STAY LATCHED WE NO LONGER FEEL THE SEAT IS SAFE TO USE (UNCONTOLLED ROLL FORWARD DURING AN ACCIDENT COULD BE VERY HAZARDOUS) AND NO LONGER ALLOW ANYONE TO SIT IN THAT LOCATION. WE HAVE BEEN TOLD BY THE KEN DIXON CHEVROLT (DEALER THAT HAS SERVICED THE VEHICLE) THAT "LATCH DESIGN IS THE PROBLEM,LATCH BENDS IF CONTACT IS MADE WITH IT" (QUOTE FROM SREVICE HISTORY IN DEALERS COMPUTER). WE ARE CURRENTLY PERSUING THE MARYLAND LEMON LAW, HOWEVER WOULD PREFER TO HAVE THE SITUATION FIXED. WE ARE GETTING THE RUN AROUND FROM GM AND WERE INFOMED BY GM THAT THIS PARTICULAR SEAT DESIGN HAS BEEN DISCONTINUED.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10118022
Mileage unknown · Apr 4, 2005
Power Train
TRANSMISSION SLIPPING. WHEN TRAVELING UP HILLS THE TRUCK LOSES ITS POWER, EVEN WHILE ACCELERATING. REPORTED THE INCIDENT TO THE DEALERSHIP A WEEK AFTER I PURCHASED THE VEHICLE. I WAS INFORMED BY THE DEALERSHIP THAT THEY COULD NOT FIND A PROBLEM. I TOOK THE VEHICLE IN 2 OTHER TIMES, THE LAST TIME I WAS INFORMED GM IS AWARE TH…
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TRANSMISSION SLIPPING. WHEN TRAVELING UP HILLS THE TRUCK LOSES ITS POWER, EVEN WHILE ACCELERATING. REPORTED THE INCIDENT TO THE DEALERSHIP A WEEK AFTER I PURCHASED THE VEHICLE. I WAS INFORMED BY THE DEALERSHIP THAT THEY COULD NOT FIND A PROBLEM. I TOOK THE VEHICLE IN 2 OTHER TIMES, THE LAST TIME I WAS INFORMED GM IS AWARE THAT THERE IS A PROBLEM WITH THE TRANSMISSION FOR THE 2004 TAHOES, HOWEVER THERE IS NO FIX. *AK
NHTSA ODI #10116365
27 miles · Mar 30, 2005
Engine And Engine Cooling
VEHICLE HAD AN ODOR THAT SMELLED LIKE ANTIFREEZE. CONSUMER AND ALL OF HER FAMILY MEMBERS AND FRIENDS BECAME ILL AFTER RIDING IN THE VEHICLE. THEY HAD HEADACHES/BURNING EYES/NUMBNESS, AND SORE THROATS. THE PROBLEM WAS REPORTED, AND THE MANUFACTURER STATED NOTHING WAS WRONG WITH THE VEHICLE, HOWEVER CONSUMER WAS TOLD THAT…
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VEHICLE HAD AN ODOR THAT SMELLED LIKE ANTIFREEZE. CONSUMER AND ALL OF HER FAMILY MEMBERS AND FRIENDS BECAME ILL AFTER RIDING IN THE VEHICLE. THEY HAD HEADACHES/BURNING EYES/NUMBNESS, AND SORE THROATS. THE PROBLEM WAS REPORTED, AND THE MANUFACTURER STATED NOTHING WAS WRONG WITH THE VEHICLE, HOWEVER CONSUMER WAS TOLD THAT PRIOR TO THE PURCHASE OF THE VEHICLE THERE WAS AN ANTIFREEZE SPILL, AND SHE WAS NOT MADE AWARE OF THAT AT TIME OF PURCHASE. CONSUMER STOPPED DRIVING THE VEHICLE.*AK
NHTSA ODI #10117111
Mileage unknown · Mar 7, 2005
Air BagsCrashInjury
THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN HIS 2004 CHEVROLET SUBURBAN IN WHICH THE AIR BAGS DID NOT DEPLOY. AN OCCUPANT IN THE VEHICLE WAS INJURED WHEN THE AIR BAGS DID NOT DEPLOY. *NM *SC *JB
NHTSA ODI #10115547
Official recalls
4Aug 3, 2006
ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Consequence & remedy
Consequence: IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.
Apr 22, 2005
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Consequence & remedy
Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
Feb 8, 2005
CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.
Consequence & remedy
Consequence: IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.
Feb 4, 2004
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Consequence & remedy
Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗