2004 Chevrolet Suburban

WITHIN ONE MONTH OF VEHICLE PURCHASE CONSUMER BEGAN TO HEAR A LOUD PITCH SCREECHING NOISE ANY TIME THE VEHICLE WAS STOPPED WITH THE AIR CONDITIONER ON. NOISE CAN BE HEARD BOTH INSIDE AND OUTSIDE OF THE VEHICLE AT SOME DISTANCE FROM VEHICLE. NOISE HAS PROGRESSIVELY WORSENED OVER YEAR PERIOD AND OCCASIONALLY OCCURS WHILE VEHICLE IS IN MOTION WITH AIR CONDITIONER ON. *JB

DT: THE CONTACT HAS A 2004 SUBURBAN. IT HAS BEEN IN THE REPAIR SHOP 4-5 TIMES FOR AIR BAG PROBLEMS. THE AIR BAG LIGHT WOULD COME ON PERIODICALLY AND THEN IT WOULD STAY ON. IN MAY 05 THE DEALER REPLACED THE CONNECTORS. SINCE THEN THEY HAVE HAD TO REPLACE THE AIR BAG ON THE DRIVER'S SIDE, AND THE COMPUTER THAT GOES TO THE AIR BAG ON DRIVER'S SIDE. THEY REPLACED THE CONNECTORS AGAIN LAST WEEK ON 8-17-05. THE CONTACT TALKED TO GM, AND THEY OFFERED HIM AN EXTENSION ON THE WARRANTY FOR THE AIR BAG. NO ONE WAS ABLE TO GIVE A DEFINITIVE ANSWER AS WHAT WAS CAUSING THE AIR BAG PROBLEM. *AK *NM

I OWN A 2004 CHEVROLET SUBURBAN WHICH I PURCHASED NEW. THE MODEL I HAVE, A Z71 HAS POWER SEATS WHICH HAVE A MEMORY OPTION. ONE OF THE FUNCTIONS OF THE SEAT IS CALLED "EASY EXIT" WHICH HAS THE SEAT TRAVEL ALL THE WAY BACK TO HELP MAKE IT EASIER TO EXIT/ENTER THE VEHICLE WHEN THE IGNITION KEY IS REMOVED. THE SEAT SEEMS TO HAVE A PROGRAMMING ISSUE (ACCORDING TO MY DEALER) IN WHICH THE SEAT ACTS INCONSISTENT AND CREATES A SIGNIFICANT DRIVING HAZARD. FOR EXAMPLE: THE SEAT ONCE OR TWICE PER WEEK WILL MOVE ALL THE WAY FORWARD AND UP ON IT'S TRACK, NOT RESPONDING TO INPUTS ON THE SIDE OF THE SEAT, DOING IT BY ITSELF. IT WOULDN'T BE THAT BAD IF IT DID IT AT JUST KEY EXIT/ENTRY, BUT IT DOES IT WHILE THE VEHICLE IS IN MOTION. THIS REGULARLY OCCURS AND I FEEL THAT IT IS A SAFETY HAZARD. I COMPLAINED TO MY LOCAL CHEVROLET DEALER, WHO SAID THERE IS A "TECHNICAL SERVICE BULLETIN" ABOUT IT BUT CHEVROLET DOES NOT HAVE A FIX, OTHER THAN TO SWAP OUT THE SEAT MEMORY COMPUTER, WHICH HAS BEEN DONE. THE SEAT STILL ACTS BY ITSELF. SINCE I AM 6'2", MOVING ME ALL THE WAY FORWARD AND UP IS NOT ONLY UNCOMFORTABLE, BUT MAKES IT HAZARDOUS TO DRIVE SINCE I HAVE TO WAIT FOR THE SEAT TO REACH IT'S POSITION BEFORE I CAN START TO MOVE IT BACK. THIS HAPPENS WEEKLY. I FEEL THAT IT IS IRRESPONSIBLE TO HAVE A MOVING SEAT WHILE THE VEHICLE IS IN MOTION, GIVEN THAT IT COMPROMISES THE DRIVING POSITION AND QUITE POSSIBLY COULD CAUSE AN ACCIDENT. IT DOESN'T SEEM THAT CHEVROLET IS INTERESTED IN FIXING THE "PROGRAMMING ISSUE" THE MODULE HAS SINCE I'VE HAD THIS PROBLEM FOR WELL OVER A YEAR. WHEN THE SEAT DOES THIS MOVEMENT, IT ALWAYS GOES TO THE SAME SPOT, ALL THE WAY FORWARD, ALL THE WAP UP. THIS PRESSES MY LEGS AND LOWER ABDOMEN AGAINST THE WHEEL, MAKING IT DIFFICULT TO TURN. IT ALSO PRESSES MY LEGS BACKWARD (AT THE KNEE) WHICH MAKES BREAKING NEARLY IMPOSSIBLE. CLEARLY A FIX SHOULD BE MADE. ACCORDING TO THE DEALERSHIP, THEY HAVE "A LOT" OF THESE COMPLAINTS. *JB

DT: THE CONSUMER STATED AT 22,000 MILES SHE WAS TOLD THERE WAS A COMPUTER GLITCH IN THE VEHICLE. WHEN THE CONSUMER TURNED THE IGNITION OFF, THE SEAT WOULD SHOOT FORWARD INTO THE STEERING WHEEL. THE CONTROLS FOR THE SEAT WORK BACKWARDS. THE CONSUMER HAD TO PUSH THE BUTTON FORWARD IN ORDER FOR THE SEAT TO GO BACK. SHE WAS TOLD BY HER SERVICE DEALER THAT THERE WAS A COMPUTER GLITCH IN THE PROGRAM. *JB RESETTING THE SEAT DID NOT CORRECT THE PROBLEM. THE HEATED SEATS CAME ON BY THEMSELVES. *JB

THERE IS A "LACK OF POWER" WITH MY 2004 CHEVROLET SUBURBAN 1500. MY PREVIOUS 1999 CHEVY TAHOE TOWED MY BOAT AND TRAILER EASILY MY NEW SUBURBAN WITH 40 MORE HORSEPOWER HAS A VERY DIFFICULT TIME TOWING THE TRAILER. IT IS VERY DIFFICULT TO MAINTAIN HIGHWAY SPEEDS WITHOUT THE TRANSMISSION CONSTANTLY SHIFTING IN AND OUT OF LOWER GEARS. IT DOESN'T SEEM TO MATTER IF I AM IN TOW MODE OR NOT. WITH 40 MORE HP. THAN THE OTHER VEHICLE AND THE SAME AMOUNT OF TORQUE THIS SHOULD BE EASY FOR THIS TRUCK. MORE IMPORTANTLY THERE IS A GREAT LACK OF ACCELERATION WHEN YOU DEPRESS THE PEDAL. I GUESS YOU WOULD CALL IT A BIG LAG. I AM TOLD THIS IS CALLED "TORQUE MANAGEMENT." WELL TORQUE MANAGEMENT ALMOST GOT MY FAMILY KILLED THE OTHER DAY! WHEN PULLING INTO TRAFFIC A CAR CAME OVER THE HILL RATHER QUICKLY I STEPPED ON THE GAS .....AND NOTHING HAPPENED IT WAS LIKE I WAS DRAGGING AN ANCHOR. THE DEALER SAYS THAT IS THE WAY THEY ARE DESIGNED AND COMPUTER CONTROLLED AND THERE IS NOTHING THAT CAN BE DONE ABOUT IT.*JB

I PURCHASE A NEW CHEVROLET SUBURBAN IN JUNE 2004 FROM PRIORITY CHEVROLET IN CHESAPEAKE VIRGINIA. AT ABOUT 4000 MILES I NOTICED THE INSIDE EDGES (ABOUT 1 INCH WIDE) ON THE FRONT TIRES WERE WEARING MORE THAN THE REST OF THE TIRE SURFACE, I CALLED THE SERVICE DEPARTMENT OF THE DEALERSHIP AND THEY TOLD THAT WHILE THEY ARE AWARE OF THE PROBLEM WITH UNEVEN TIRE WEAR ON SUBURBANS THAT IT IS NOT A WARRANTY COVERED ITEM. I TOOK THE VEHICLE TO FIRESTONE AND THEY TOLD ME THE CAMBERS NEEDED TO BE ADJUSTED. THE TIRES ON THE FRONT CONTINUE TO WEAR FASTER ON THE INSIDE EDGES THAN THE REST OF THE TIRE SURFACE. I AM VERY DILIGENT ABOUT SERVICE OF MY 3 AUTOMOBILES. IF THIS IS A PERSISTENT PROBLEM WITH SUBURBANS AS IT WAS STATED TO ME, MY CONCERN IS THAT THE UNEVEN TIRE WEAR IS AN ACCIDENT WAITING TO HAPPEN. THESE POTENTIAL TIRE FAILURES NEED TO BE BROUGHT TO THE ATTENTION OF GENERAL MOTORS. EVEN IF AN ACCIDENT DOES NOT OCCUR THESE TIRES ARE NOT CHEAP. ONCE THE INSIDE WEAR BECOMES BAD ENOUGH THE TIRES WILL NOT PAS INSPECTION THUS CREATING A COST TO THE VEHICLE OWNER AT A PREMATURE TIME. I FEEL THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE BROUGHT TO THE ATTENTION OF GM. *JB

JULY 19TH IN DENVER COLORADO 2004 CHEVY SUBURBAN STALLED ON SANTA FE BLVD. IN HEAVY TRAFFIC. WAITED 30 MINUTES AND THEN STARTED TRUCK AND WENT ABOUT 2 MILES AND STALLED AGAIN CALLED LOCAL DEALERSHIP AND HAD TRUCK TOWED TO DEALERSHIP. DEALERSHIP REPLACED FUEL PUMP UNDER WARRANTY. DROVE TRUCK 1.5 HOURS AND SAME ISSUE OF TRUCK STALLING. TOOK BACK TO DEALERSHIP AND MECHANIC ON DUTY TOLD ME THAT IT WAS A KNOWN DEFECT WITH THE 2004 CHEVY SUBURBAN AND NOTHING COULD BE DONE UNTIL THE AIR TEMPERATURE WENT DOWN. TEMPERATURE WAS AROUND 100 DEGREES. PROBLEM IS CAUSED BY HIGH TEMPERATURE AND ALTITUDE. PROBLEM IS VAPOR LOCK. ON THE 22 OF JULY DEALERSHIP WAS TOLD TO REPLACE THE FUEL PUMP AGAIN BY LOCAL CHEVY AREA VEHICLE MANAGER (AVM). DEALERSHIP REPLACED THE FUEL PUMP AGAIN AND I DROVE IT FOR 1.5 HOURS AND IT STALLED AGAIN IN TRAFFIC. TOOK SUBURBAN BACK TO DEALERSHIP NEXT MORNING. DEALERSHIP ASSURED ME THAT 700 NEW FUEL PUMPS ARE AVAILABLE TO FIX PROBLEM AND ONE WOULD BE INSTALLED ON MY TRUCK ON JULY 26TH. ON JULY 26TH FOUND OUT THAT FUEL PUMP SENT BY CHEVORLET CORPORATE WOULD NOT FIT THE SUBURBAN AND THAT I HAD TO TAKE MY CHANCES AND DRIVE IT BACK TO MINNESOTA. TEMPERATURE WAS COOLER AND CHEVY FELT IT WAS WORTH THE RISK FOR ME TO DRIVE IT BACK TO MINNESOTA AND LET THEM KNOW IF I HAD A PROBLEM. DEALERSHIP ALSO ADMITTED THAT THE FUEL PUMP IN THE SUBURBAN WAS ALREADY THE "NEW " HEIGHT ALTITUDE VERSION OF THE FUEL PUMP AND THAT THE DEALERSHIP HAD MULTIPLE VEHICLES WITH THE SAME PROBLEM AND CHEVY DOES NOT KNOW WHAT THE PROBLEM IS. DEALERSHIP SAYS ISSUE IS WITH 2004 SUBURBANS AND SILVERADOS. KNOWN ISSUE AT CHEVY AND THEY ARE DOING NOTHING TO FIX IT. SUBURBAN WILL STILL NOT WORK AT HIGH ALTITUDES (DENVER) AND TEMPERATURES IN THE 90S. SUBURBAN WAS NOT FIXED. LUCKILY WEATHER COOLED DOWN. CALL CHEVY 800-222-1020 REFER TO TICKET 1-350803636 ASK FOR ARCH SUMMERS HE IS THE CHEVY REPRESENTATIVE I AM WAITING FOR CALL BACK FROM. *NM