NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
331 reports91,000 miles · Nov 20, 2006
Seats
WHILE STARTING OFF FROM A STANDSTILL, I HEARD A POPPING SOUND AND I FLEW BACKWARDS IN MY SEAT. APPARENTLY THE SEAT FRAME MECHANISM FOR MY DRIVERS SEAT FAILED. THE METAL OF THE FRAME, AS IT WAS DESIGNED AND MANUFACTURED, FAILED FROM METAL FATIGUE. WHEN IT DID, THERE WAS NOTHING HOLDING THE FRONT OF THE SEAT TO THE FLOOR BOARD.…
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WHILE STARTING OFF FROM A STANDSTILL, I HEARD A POPPING SOUND AND I FLEW BACKWARDS IN MY SEAT. APPARENTLY THE SEAT FRAME MECHANISM FOR MY DRIVERS SEAT FAILED. THE METAL OF THE FRAME, AS IT WAS DESIGNED AND MANUFACTURED, FAILED FROM METAL FATIGUE. WHEN IT DID, THERE WAS NOTHING HOLDING THE FRONT OF THE SEAT TO THE FLOOR BOARD. I FLEW INTO THE BACK SEAT, MY HANDS WERE RIPPED FROM THE WHEEL, AND I COULD NO LONGER REACH THE PEDALS. I STRUGGLED TO MANEUVER MYSELF BACK INTO A POSITION WHERE I COULD REGAIN CONTROL OF MY CAR. THANKFULLY, IT WAS VERY EARLY IN THE MORNING, AND THERE WERE NO OTHER VEHICLES OR PEDESTRIANS LOCATED CLOSE TO MY CAR. AS OF THIS POINT, NOTHING HAS BEEN DONE TO FIX THE CAR.*JB
NHTSA ODI #10173914
Mileage unknown · Oct 6, 2006
Service Brakes, Hydraulic
FAILED ABS UNIT. *JB
NHTSA ODI #10170178
148,000 miles · Oct 3, 2006
Service Brakes, Hydraulic
(1) ABS WARNING/BRAKE LIGHT STARTED BLINKING INTERMITTENTLY. SINCE THEN, BRAKING BECAME UNRELIABLE (LONG BRAKING DISTANCE. THE CAR WOBBLES ON A HARD BRAKING). (2) THE ABS CONTROLLER MODULE (PART #: 8E0 614 111 P) FOUND TO BE FAULTY, RESULTING IN NO ABS. (3) THE ABS CONTROLLER IS TO BE SENT FOR A REBUILD SERVICE.*JB
NHTSA ODI #10169832
Mileage unknown · Sep 21, 2006
Service Brakes, Hydraulic
1998 VW PASSAT ABS CONTROL MODULE FAILURE. THIS $1000 PART SEEMS TO BE A VERY CONSISTENT FAILURE AT VOLKSWAGEN. *JB
NHTSA ODI #10168810
91,230 miles · Sep 5, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE EXPRESSWAY, THE TIMING CHAIN FRACTURED PREMATURELY AND CAUSED THE ENGINE TO STALL SUDDENLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THE TIMING CHAIN SHOULD HAVE BEEN REPLACED AT 105,000 MILES. THE VEHICLE ONLY HAD 91,000 MILES AT THE TI…
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DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE EXPRESSWAY, THE TIMING CHAIN FRACTURED PREMATURELY AND CAUSED THE ENGINE TO STALL SUDDENLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THE TIMING CHAIN SHOULD HAVE BEEN REPLACED AT 105,000 MILES. THE VEHICLE ONLY HAD 91,000 MILES AT THE TIME THE TIMING CHAIN BROKE. THE OWNER'S MANUAL DID NOT INDICATE WHEN TO CHANGE THE TIMING BELT. UPDATED 09/19/06. *JB
NHTSA ODI #10167384
40,000 miles · Aug 24, 2006
Service Brakes, Hydraulic
ANTI-LOCK BRAKES FAIL. WARNING LIGHT AND BUZZER COME ON. DEALER SAID IT WOULD COST $2800 TO FIX. AFTER TELLING DEALER THAT 99% OF ABS FAILURES IS THE ABS ELECTRONICS MODULE, AND NOT THE ABS PUMP, DEALER OFFERED TO REPLACE MODULE FOR $600. I FEEL THIS IS A WIDE SPREAD PROBLEM, AS THIS PROBLEM IS NOTED BY MANY PEOPLE ON THE INTERN…
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ANTI-LOCK BRAKES FAIL. WARNING LIGHT AND BUZZER COME ON. DEALER SAID IT WOULD COST $2800 TO FIX. AFTER TELLING DEALER THAT 99% OF ABS FAILURES IS THE ABS ELECTRONICS MODULE, AND NOT THE ABS PUMP, DEALER OFFERED TO REPLACE MODULE FOR $600. I FEEL THIS IS A WIDE SPREAD PROBLEM, AS THIS PROBLEM IS NOTED BY MANY PEOPLE ON THE INTERNET. IN ADDITION, IT HAS BEEN REPORTED THAT PEOPLE HAVE BEEN DISCONNECTING THEIR WARNING LIGHT TO BE ABLE TO SELL THEIR CAR. THIS COULD BE A BIG PROBLEM FOR THE NEXT BUYER WHO DOESN'T KNOW THEIR ABS ISN'T WORKING. *JB
NHTSA ODI #10166448
71,000 miles · Jul 15, 2006
Visibility
3 OF THE 4 SIDE ELECTRIC WINDOWS HAVE FAILED DURING THE PAST YEAR. *JB
NHTSA ODI #10162450
40,000 miles · Jul 2, 2006
Steering
I AM THE SECOND OWNER OF A 1998 VOLKSWAGEN PASSAT VIN #[XXX], WHICH HAS A SAFETY RECALL FOR THE TIE ROD ENDS. THE LOCAL VOLKSWAGEN DEALER(S) HAVE ACKNOWLEDGED THAT THE FRONT TIE RODS DO NEED TO BE REPLACED, HOWEVER, THEY WILL NOT HONOR THE SAFETY RECALL. THE REASON IS THAT THERE IS NO RECORD OF FACTORY RECOMMENDED SERVICE CHECK…
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I AM THE SECOND OWNER OF A 1998 VOLKSWAGEN PASSAT VIN #[XXX], WHICH HAS A SAFETY RECALL FOR THE TIE ROD ENDS. THE LOCAL VOLKSWAGEN DEALER(S) HAVE ACKNOWLEDGED THAT THE FRONT TIE RODS DO NEED TO BE REPLACED, HOWEVER, THEY WILL NOT HONOR THE SAFETY RECALL. THE REASON IS THAT THERE IS NO RECORD OF FACTORY RECOMMENDED SERVICE CHECKS. I HAVE HAD THE VEHICLE SERVICED ON A REGULAR BASIS BY A COUPLE OF INDEPENDENT MECHANICS, HOWEVER, I CANNOT PRODUCE THE PAPER WORK FOR THE RECOMMENDED SERVICE CHECKS BETWEEN 35,000 MILES AND 60,000. I CALLED VOLKSWAGEN HEADQUARTERS AND THEY ACKNOWLEDGED THAT ALTHOUGH IT IS A SAFETY RECALL, THEY WILL NOT HONOR THE REPAIR UNLESS I CAN PROVIDE PROOF OF COMPLIANCE. THE SYMPTOMS HAVE PRESENTED THEMSELVES FOR 3/4 YEARS ON AN INTERMITTENT BASIS. I AM IN THE PROCESS OF HAVING MY CURRENT INDEPENDENT MECHANIC REPLACE THE BALL JOINTS. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10161240
Mileage unknown · Apr 18, 2006
Power Train
BEGINNING IN JUNE 2002, I BEGAN REPORTING TO VW SERVICE CENTERS ISSUES WITH THE SUSPENSION AND DRIVETRAIN. MOST OF THESE ISSUES WERE REFERENCED BY THE NHTSA (SEE 99V248000). ON JANUARY 25, 2005 I WROTE TO VOLKSWAGEN OF AMERICA DETAILING THE SUSPENSION AND DRIVETRAIN ISSUES, INCLUDING REFERENCING THE NHTSA RECALL NUMBERS AND PR…
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BEGINNING IN JUNE 2002, I BEGAN REPORTING TO VW SERVICE CENTERS ISSUES WITH THE SUSPENSION AND DRIVETRAIN. MOST OF THESE ISSUES WERE REFERENCED BY THE NHTSA (SEE 99V248000). ON JANUARY 25, 2005 I WROTE TO VOLKSWAGEN OF AMERICA DETAILING THE SUSPENSION AND DRIVETRAIN ISSUES, INCLUDING REFERENCING THE NHTSA RECALL NUMBERS AND PROVIDING VOA WITH COPIES OF MY SERVICE RECORDS. VOA SUBSEQUENTLY RESPONDED BY SENDING ME A CHECK FOR $692.13, WHICH WAS OSTENSIBLY PROVIDED IN CONNECTION WITH THE LETTER I SENT. YESTERDAY, I WENT TO A VW SERVICE CENTER AND WAS TOLD THAT THE OUTBOARD CV JOINTS NEEDED TO BE REPLACED (VW PART NUMBER 8D0498099BX). WHILE WAITING IN THE SERVICE CENTER LOUNGE, I NOTED THAT TWO OTHER CUSTOMERS, ONE OF WHOM ALSO HAD A 1998 VW PASSAT, WERE TOLD THAT THEIR CV JOINTS AND OR BOOTS NEEDED REPLACEMENT. I HAVE RESEARCHED THIS ISSUE TODAY AND HAVE FOUND ANECDOTAL EVIDENCE THAT A PROPERLY MAINTAINED CV JOINT SHOULD NEVER HAVE TO BE REPLACED AND THAT IT SHOULD BE REGULARLY INSPECTED EVERY 50,000 MILES. I HAVE COMBED ALL OF MY SERVICE RECORDS AND NOT ONCE WAS THIS EVALUATION EVER PERFORMED. IT APPEARS THIS MAY BE A SERIOUS DEFECT OR FLAW IN CERTAIN VW PASSAT MODELS AND BECAUSE IT HAS SAFETY IMPLICATIONS, I WOULD APPRECIATE IT BEING INVESTIGATED. *JB
NHTSA ODI #10155582
Mileage unknown · Apr 15, 2006
Service Brakes, Hydraulic
ABS CONTROLLER FAILURE. *NM
NHTSA ODI #10155413
NHTSA investigations
6EA04017 · STUCK-OPEN Throttle
Opened Jun 30, 2004 · Closed Feb 10, 2005
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
VWOA HAS RECALLED APPROXIMATELY 28,300 MY 1998-99 A6 VEHICLES IN COLD WEATHER STATES THAT EXPERIENCED THE HIGHEST RATE OF THROTTLE ICING INCIDENTS IN THE SUBJECT VEHICLES (04V-495).THE FAILURE RATE IN THE A4 AND PASSAT VEHICLES IS MUCH LOWER THAN IN THE RECALLED VEHICLES.ODI WILL CONTINUE TO MONITOR THE EXPERIENCE IN THE A4 AND PASSAT VEHICLES.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS FOR THE AUDI A4 OR VW PASSAT VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY A CHANGE IN CIRCUMSTANCES. FOR FURTHER DETAILS SEE THE ATTACHED CLOSING REPORT.
EA03020 · Passenger Air Bag Lid Failure
Opened Oct 7, 2003 · Closed Apr 23, 2004
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Air Bags
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
PE03021 · Passenger Sir Door Mounting Stud Failure
Opened May 23, 2003 · Closed Oct 7, 2003
Status: closed (inferred from source dates) · Air Bags:frontal
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRODUCTION BY ELIMINATING A WELDING PROCESS.ODI HAS UPGRADED ITS INVESTIGATION TO ENGINEERING ANALYSIS (EA03-020).
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
RQ99008 · Power Brake Booster Vacuum BY-PASS
Opened Jun 1, 1999 · Closed Nov 14, 2000
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
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