NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
40 reports120,000 miles · Feb 6, 2015
Latches/locks/linkages
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT HAD TO USE THE KEY FROM THE OUTSIDE OF THE DOOR TO W…
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TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE DOOR HANDLES FAILED TO OPEN FROM THE OUTSIDE. THE CONTACT HAD TO USE THE KEY FROM THE OUTSIDE OF THE DOOR TO WIND THE WINDOW DOWN TO OPEN THE DOORS. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10681805
86,000 miles · Jul 4, 2011
Engine And Engine Cooling
I WAS DRIVING ON THE HIGHWAY IN MY 1996 VW PASSAT AT 65 MPH AND THE ENTIRE INSIDE OF MY CAR WAS ENGULFED WITH WATER AND ANTI FREEZE STEAM AND VAPOR. IT WAS QUICKLY AND WITH OUT WARNING IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. THE PROBABLE CAUSE OF THE PROBLEM IS A DEFECTIVE HEATER CORE. THIS IS A VERY SERIOUS SAFETY ISSUE AN…
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I WAS DRIVING ON THE HIGHWAY IN MY 1996 VW PASSAT AT 65 MPH AND THE ENTIRE INSIDE OF MY CAR WAS ENGULFED WITH WATER AND ANTI FREEZE STEAM AND VAPOR. IT WAS QUICKLY AND WITH OUT WARNING IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. THE PROBABLE CAUSE OF THE PROBLEM IS A DEFECTIVE HEATER CORE. THIS IS A VERY SERIOUS SAFETY ISSUE AND COULD HAVE LEAD TO A MAJOR ACCIDENT RESULTING IN INJURY OR DEATH. *TR
NHTSA ODI #10410385
115,017 miles · Nov 12, 2010
Engine And Engine Cooling
HEATER CORE FAILED WHILE DRIVING, BLOWING HOT STEAM OUT OF THE VENTS, DUMPING HOT COOLANT ONTO MY FEET AND FOGGING UP THE WINDSHIELD INSTANTLY. *TR
NHTSA ODI #10365537
117,000 miles · Aug 18, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. UPON PURCHASING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE SELLER STATED THAT IT WAS A MINOR ISSUE. THE CHECK ENGINE LIGHT WAS RESET AND ILLUMINATED AGAIN TWO DAYS LATER. IN ADDITION, THE VEHICLE WOULD CONSTANTLY OVERHEAT. THERE WERE NO SIGNS OF…
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TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. UPON PURCHASING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE SELLER STATED THAT IT WAS A MINOR ISSUE. THE CHECK ENGINE LIGHT WAS RESET AND ILLUMINATED AGAIN TWO DAYS LATER. IN ADDITION, THE VEHICLE WOULD CONSTANTLY OVERHEAT. THERE WERE NO SIGNS OF THE VEHICLE OVERHEATING WHILE DRIVING; HOWEVER, RADIATOR FLUID WOULD SPILL OUT OF THE VEHICLE WHEN IT WAS PARKED. THE RADIATOR, TIMER, WATER PUMP, AND SENSORS WERE REPLACED ON THE VEHICLE, BUT NONE OF THE REPAIRS REMEDIED THE FAILURE. NHTSA CAMPAIGN ID NUMBER 95V178000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) FOR THE 1995 PASSAT IS IDENTICAL TO THE FAILURE SHE IS EXPERIENCING. THE FAILURE MILEAGE WAS 117,000 AND CURRENT MILEAGE WAS 136,000. UPDATED 09/10/08. *LJ UPDATED 09/16/08. *JB
NHTSA ODI #10238766
Mileage unknown · Aug 4, 2008
Electrical System
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STARTED THE IGNITION AND THE ANTILOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE LIGHT WAS ILLUMINATED, THE AIR CONDITIONER UNIT, WINDSHIELD WIPERS, AND HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE…
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TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STARTED THE IGNITION AND THE ANTILOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE LIGHT WAS ILLUMINATED, THE AIR CONDITIONER UNIT, WINDSHIELD WIPERS, AND HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL COMPONENT IN THE IGNITION SWITCH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS DISPLEASED TO KNOW THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, ESPECIALLY SINCE THE FAILURES WERE IDENTICAL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.
NHTSA ODI #10236875
140,000 miles · Jun 2, 2008
Exterior Lighting
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR HEADLAMPS FAILED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V256000 (ELECTRICAL SYSTEM:IGNITION:SWITCH), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS AT THE CO…
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TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR HEADLAMPS FAILED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V256000 (ELECTRICAL SYSTEM:IGNITION:SWITCH), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS AT THE COST OF $250. HE IS CURRENTLY IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
NHTSA ODI #10229638
83,900 miles · Jan 4, 2008
Visibility
HEATERCORE FAILED FOGED UP ALL MY WINDOWS,SOAKED CARPET AND FILLED CABIN WITH TOXIC ANTIFREEZE VAPOR ON MY WAY HOME FROM MY UNCLES FUNERAL. *CN
NHTSA ODI #10213657
Mileage unknown · Nov 27, 2007
Electrical System
THE IGNITION SWITCH ON MY 1996 VW PASSAT WENT OUT WHILE DRIVING AT NIGHT, WHICH SHUT DOWN THE HEADLIGHTS. THIS IS EXACTLY THE SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER : 02V256000 I WAS INFORMED BY VW CUSTOMER SERVICE THIS RECALL DIDN'T APPLY TO MY VIN#, DESPITE IT BEING A 1996 PASSAT. I THINK IT SHOULD. *TR
NHTSA ODI #10210117
68,000 miles · Oct 27, 2006
Visibility
HEATER CORE FAILURE. VENTING OF NOXIOUS FUMES INTO PASSANGER COMPARTMENT. *NM
NHTSA ODI #10171999
150,000 miles · Aug 11, 2006
Electrical System
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT START SOMETIMES AND THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. THE VEHICLE FINALLY STARTED AFTER SEVERAL ATTEMPTS. THERE WAS A NHTSA RECALL, # 02V256000, REGARDING THE ELECTRICAL SYSTEM: IGNITION: SWITCH. THE MANUFACTURER INFORMED THE CONTACT THAT PREVIOUS RECALL REPAIR INFORMAT…
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DT*: THE CONTACT STATED THE VEHICLE WOULD NOT START SOMETIMES AND THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. THE VEHICLE FINALLY STARTED AFTER SEVERAL ATTEMPTS. THERE WAS A NHTSA RECALL, # 02V256000, REGARDING THE ELECTRICAL SYSTEM: IGNITION: SWITCH. THE MANUFACTURER INFORMED THE CONTACT THAT PREVIOUS RECALL REPAIR INFORMATION WAS AVAILABLE THROUGH THE DEALER. THE DEALERSHIP WAS NOT CONTACTED.
NHTSA ODI #10165211
NHTSA investigations
4EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
EA00020 · Light And /windshield Wipers
Opened Aug 10, 2000 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Exterior Lighting
There is no summary currently available
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
PE00006 · Lights And/or Windshield Wiper Obscured
Opened Feb 2, 2000 · Closed Aug 10, 2000
Status: closed (inferred from source dates) · Exterior Lighting; Visibility
There is no summary currently available
Additional source detail variants (2)
Exterior Lighting
There is no summary currently available
Visibility
There is no summary currently available