1997 Volkswagen Passat

CONSUMER COMPLAINED ABOUT DOOR LOCKS AND LATCHES. THE DOOR LOCKS AND LATCHES FROZE IN COLD WEATHER. CONSUMER HAD TO TIE A BELT FROM THE DOOR TO DRIVER'S LEG TO KEEP THE DOOR FROM OPENING WHEN DRIVING THE VEHICLE. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. THE DEALER LUBRICATED THE LOCKS, AND IT HELPED FOR ONLY TWO WEEKS AND THE PROBLEM RECURRED. MANUFACTURER WAS NO HELP. *AK

CONSUMER COMPLAINED ABOUT IGNITION SWITCH AND HEADLIGHTS PROBLEMS. WHILE DRIVING ON A WINDING ROAD THE HEADLIGHTS JUST TURNED OFF, AND CONSUMER WOULD HAVE TO WIGGLE THE IGNITION TO GET THE LIGHTS TO TURN BACK ON. CURRENTLY, MANUFACTURER WAS RECALLING VEHICLES WITH THIS DEFECT. HOWEVER, BECAUSE THIS VEHICLE HAD AN EXCESS OF 125,000 MILES IT WAS 25,000 MILES PAST THE CUT OFF POINT. *AK ALSO, HEADLIGHTS WILL SOMETIMES GO OUT WHILE DRIVING. DEALER REPLACED IGNITION SWITCH. CONSUMER FELT THAT THIS PROBLEM SHOULD BE A DEFINITIVE RECALL WITHOUT MILEAGE LIMITATIONS. *AK

I PURCHASED A 1997 VOLKSWAGEN PASSAT VR6 AT CHECKERED FLAG BMW IN JUNE 2004, AND SINCE HAVE DISCOVERED THAT THE ELECTRICAL SYSTEM IS HORRIBLE. FIRST, THE AIR CONDITIONER( A/C) QUIT WORKING, THEN THE AIRBAG LIGHT CAME ON, AND THE AC STARTED WORKING FOR A DAY, THEN BLEW A CHEMICAL CLOUD INTO THE VEHICLE, WHILE I WAS ON THE HIGHWAY. MY EYES WERE BURNING (AS WELL AS MY FACE) FOR THE REST OF THE DAY. FINALLY, I HAVE ALREADY HAD TO REPLACE THE BATTERY, AND THERE'S A SLOW COOLANT LEAK. MAY I SUGGEST THAT WE REMOVE ALL VW'S FROM AMERICA'S STREETS? THEY ARE A TOTAL MENACE TO ANYONE WHO OWNS THEM! I WENT TO CHECKERED FLAG VW, TO HAVE IT SERVICED, AND THEY WANTED TO CHARGE 89 DOLLARS A PROBLEM, JUST TO LOOK, THEN THEY SAID I COULD TRADE IT FOR A NEW ONE. WHY WOULD I WANT A NEW ONE? I DON'T NEED TO TRADE AN OLD PROBLEM FOR A NEW, MORE EXPENSIVE ONE, I JUST WANT A RELIABLE WORK VEHICLE, AND I WISH I HAD STUCK TO MY GUNS AND BOUGHT ANOTHER PRELUDE. THIS THING WILL SEE THE CRUSHER WHEN I'M DONE PAYING IT OFF! FOUR PROBLEMS IN NOT SO MANY MONTHS. ONLY ANOTHER VW OWNER WOULD KNOW THAT KIND OF FRUSTRATION!*AK

I WAS DRIVING MY 1997 PASSAT WHEN IT STARTED TO OVER HEAT. THE TEMPERATURE GAGE ROSE VERY QUICKLY AND I IMMEDIATELY TOOK THE NEXT EXIT OFF OF THE FREEWAY ( 1/8 OF A MILE IN DISTANCE). WHEN THE TEMPERATURE GAGE REACHED 240 DEGREES MY RED DASHBOARD LIGHT STARTED TO FLASH. I DECIDED THAT I NEEDED TO PULL OVER IMMEDIATELY. WITHIN SECONDS, NOT MINUTES, I HEARD A LOUD POP SOUND, LIKE AN EXPLOSION. STEAM SHOT OUT AT MYSELF AND MY DAUGHTER INSIDE THE CAR AND WE WERE SPRAYED WITH BOILING LIQUID ON OUR FEET AND LOWER LEGS. VISABLILITY WAS ALMOST ZERO FROM THE SPRAYING STEAM AS I SWERVED INTO THE NEAREST PARKING LOT. I TRIED TO COME TO A STOP IN THE NEAREST PARKING SPACE BUT I COULD NO LONGER KEEP MY FOOT ON THE BRAKE PEDAL BECAUSE MY FOOT WAS BEING SPRAYED WITH BOILING WATER. I THREW THE CAR INTO PARK AND TRIED TO GRAB THE EMERGENCY BRAKE, BUT WE HAD ALREADY JUMPED THE PARKING SPACE CURB AND HIT A LARGE BUSH. THE ENTIRE FRONT INSIDE OF MY CAR IS DAMAGED FROM WATER AND COOLANT, AND THE FRONT OF MY CAR ON THE OUTSIDE HAS A DENT AND PUNCTURE IN THE BUMPER. THE MECHANIC THAT CAME TO MY AID TOLD ME THAT THE HEATER CORE HAD EXPLODED. I DON'T KNOW WHAT WOULD HAVE HAPPENED IF I HAD NOT NOTICED MY CAR OVER HEATING, AND I HAD STILL BEEN ON THE BUSY FREEWAY DRIVING 55 MPH WHEN THIS EXPLOSION OCCURED! REPAIRS HAVE NOT BEEN MADE. THE CAR IS AT A REPAIR SHOP. I'M NOT SURE WHAT TO DO NEXT.

SUNROOF SUDDENLY AND LOUDLY EXPLODED OUTWARDS FROM CABIN AFTER ABOUT 10 MINUTES OF DRIVING WITH HEAT ON HIGH/MEDIUM HIGH AT APPROX 65 MPH. SLIDING SUNROOF PARTITION WAS OPEN. ONLY A FEW PIECES OF GLASS FELL INTO CABIN, BUT ENTIRE SUNROOF WAS SHATTERED INTO THOUSANDS OF UNIFORM PIECES, EXPANDING OUTWARD FROM CABIN AND REMAINING IN A SLIGHTLY OUTWARDS EXPANDED SHAPE. *JB