Illustration1997 VOLKSWAGEN PASSAT DEVELOPED PROBLEMS WITH THE DOOR LOCKS, AND SIDE DOOR HANDLE.*MR *NM
1997 Volkswagen Passat
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1997 Volkswagen Passat do not stand out strongly from the model-year median of 110.
About this comparison →How this year compares
Owner complaints by model year
Compare all Passat years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
10–25K
325–50K
350–75K
875–100K
10100–150K
7150K+
32 reports with mileage · 5 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports2 fire reports2 injury reports
Latches/locks/linkages complaints
4 reportsDRIVER'S POWER WINDOW REGULATOR MECHANISM HAS REPEATED FAILURES DESPITE REPLACEMENT/REPAIR ON SIX OCCASIONS. THIS IS A SERIOUS SAFETY HAZARD, SINCE THE WINDOW MUST BE CLOSED BY GRASPING THE GLASS AND MANIPULATING IT WHICH CAN RESULT IN FINGERS BEING TRAPPED AND BROKEN. ALSO, ONCE THIS FAILURE HAS HAPPENED, THE WINDOW MAY DROP …
Read full complaint
DRIVER'S POWER WINDOW REGULATOR MECHANISM HAS REPEATED FAILURES DESPITE REPLACEMENT/REPAIR ON SIX OCCASIONS. THIS IS A SERIOUS SAFETY HAZARD, SINCE THE WINDOW MUST BE CLOSED BY GRASPING THE GLASS AND MANIPULATING IT WHICH CAN RESULT IN FINGERS BEING TRAPPED AND BROKEN. ALSO, ONCE THIS FAILURE HAS HAPPENED, THE WINDOW MAY DROP DOWN INTO THE DOOR UNEXPECTEDLY AT HIGH SPEED CAUSING DRIVER DISTRACTION, OR FAIL TO OPEN IN AN EMERGENCY PRECLUDING AN ESCAPE PATH. THIS IS COMPOUNDED BY FAULTY DOOR LATCH MECHANISM ACTUATORS WHICH PRECLUDE DOOR OPENING FROM OUTSIDE BY RESCUE PERSONNEL. THE FAILURE IS CAUSED BY A FAULTY ROLL PIN SLIPPING OUT OF THE DOOR LATCH TRIGGER MECHANISM CAUSING FAILURE OF AND BINDING OF THE LINKAGE WHICH CAUSES THE DOOR LOCK ACTUATING MECHANISM TO FAIL, TRAPPING PASSENGERS INSIDE THE VEHICLE. PLEASE NOTE THAT PER THE GE INFORMATION SERVICES, JAPAN ISSUED A RECALL FOR THIS PROBLEM.*AK
CONSUMER COMPLAINED ABOUT DOOR LOCKS AND LATCHES. THE DOOR LOCKS AND LATCHES FROZE IN COLD WEATHER. CONSUMER HAD TO TIE A BELT FROM THE DOOR TO DRIVER'S LEG TO KEEP THE DOOR FROM OPENING WHEN DRIVING THE VEHICLE. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. THE DEALER LUBRICATED THE LOCKS, AND IT HELPED FOR ONLY TWO WEEK…
Read full complaint
CONSUMER COMPLAINED ABOUT DOOR LOCKS AND LATCHES. THE DOOR LOCKS AND LATCHES FROZE IN COLD WEATHER. CONSUMER HAD TO TIE A BELT FROM THE DOOR TO DRIVER'S LEG TO KEEP THE DOOR FROM OPENING WHEN DRIVING THE VEHICLE. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. THE DEALER LUBRICATED THE LOCKS, AND IT HELPED FOR ONLY TWO WEEKS AND THE PROBLEM RECURRED. MANUFACTURER WAS NO HELP. *AK
1997 VW PASSAT TDI: RR DOOR LOCK CANNOT BE OPENED FROM INSIDE. PROBLEM DEVELOPED OVER PERIOD OF TIME, SAFETY HAZARD BECAUSE A PASSENGER WOULD BE UNABLE TO ESCAPE. LF DOOR AND RF DOOR DEVELOPING DIFFICULT OPENING. DOOR CAN BE OPENED FROM OUTSIDE WITH DIFFICULTY. LF DOOR WILL OPEN ONLY BY POWER.*AK
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.