Seats. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

25 crash reports70 fire reports76 injury reports

What owners actually said

455 reports

260,000 miles · Jul 21, 2016

Electrical System

"TAKATA RECALL" BURNED FUSE BOX CAUSED ALTERNATOR TO GO BAD.

NHTSA ODI #10887559

85,000 miles · Jul 14, 2016

Seats

THE RIGHT AREA OF THE DRIVER'S SIDE HEATED SEAT BEGAN TO GET EXCESSIVELY WARM SO I DISCONTINUED USE FOR A PERIOD OF TIME. SUBSEQUENT ATTEMPT AT USE RESULTED IN THE HEATING COIL BURNING THROUGH THE UPHOLSTERY. PICTURES ATTACHED. I HAVE DISCONTINUED USE AND LEARNED THERE IS AN EXPIRED RECALL FOR THIS AS A KNOW ISSUE.

NHTSA ODI #10884773

132,306 miles · Apr 19, 2016

Electrical SystemPower Train

HAVING WORKED IN VW DEALERSHIPS MY TRANSMISSION CONTROL MODULE IS FAILING AT ONLY 130,000 MILES ON IT WHICH HAS BEEN AN ONGOING ISSUE AND COMPLAINT BY MANY. WHEN IT ACTS UP IT WON'T UPSHIFT OR WILL DROP DOWN INTO LOW GEAR AND ONE HAS TO WORRY ABOUT BEING REAR ENDED WHEN THIS CONDITION OCCURS.

NHTSA ODI #10860401

130,000 miles · Mar 23, 2016

Power Train

WHEN THE CAR IS STARTED AND THE ENGINE IS COLD, BELOW 190F, IT WILL NOT ENGAGE REVERSE GEAR, ALL OTHER GEARS WILL OPERATE. AFTER THE ENGINE REACHES 190F, THE REVERSE GEAR WILL ENGAGE. THIS CAR HAS A SEALED AUTOMATIC TRANSMISSION SO NO OWNER MAINTENANCE IS POSSIBLE AND FLUID LEVELS CAN NOT BE VERIFIED.

NHTSA ODI #10851306

15 miles · Mar 14, 2016

SeatsFire

DRIVER SIDE SEAT HEATER GETS VERY GOT. ON MARCH 4, 2016 AT 7:30AM NOTICED A BURNT SMELL AS I PARKED MY CAR (I HAD DRIVEN FOR ABOUT 20 MINS). WHEN I RETURNED AT 12PM FOR LUNCH, I NOTICED 2 BURNT AREAS OF MY LEATHER SEAT. MARCH 5TH, TRIED TO USE HEATER AGAIN BUT WITHIN 10 MINS IT GOT TOO HOT TO TOUCH AND BURNT SMELL, REALLY BAD.…

Read full complaint

NHTSA ODI #10849573

230,000 miles · Feb 12, 2016

Seats

SOMEONE LEFT THE PASSENGER SIDE SEAT HEATER ON. I STARTED SMELLING A BURNING PLASTIC ODOR THEN I CAME ACROSS A SMALL BURN MARK. ANOTHER PERSON LEFT IT ON, THE WHOLE BECAME BIGGER BUT NO SCENT.

NHTSA ODI #10825750

188,000 miles · Feb 4, 2016

Electrical System

ENGINE BATTERY FUSE BOX MELTING. REPLACED TWICE. FOUND OUT IT ALTERNATOR WIRING IS BAD. I HAVE A SMALL CHILD. CAR HAS LEFT ME STRANDED ON SIDE OF ROAD SEVERAL TIMES DUE TO FAULTY ALTERNATOR WIRING.

NHTSA ODI #10824336

277,000 miles · Jan 22, 2016

Unknown Or OtherFire

SEAT CAUGHT ON FIRE FROM SHORTED SEAT HEATER AND BURNED A HOLE THROUGH PASSANGER SEAT COVER.

NHTSA ODI #10821666

146,000 miles · Jan 9, 2016

Seats

DRIVERS SIDE HEATED SEAT BURNED HOLE IN SEAT FABRIC AND BURNED PANTS AND RIGHT LEG. LOCAL DEALERSHIP STATED "NO RECALL ISSUED FOR THIS VEHICLE".

NHTSA ODI #10819128

162,000 miles · Dec 1, 2015

Power TrainVehicle Speed Control

Read full complaint

TRANSMISSION SOMETIMES JUST DOESN'T WANT TO SHIFT PROPERLY I WAS DRIVING ALONG RT 50 AT 60 MPH WHEN THE CAR JERKS REALLY HARD AND LOSS OF POWER ALMOST GOT RAN OVER BY SEMI CALLED VW WHO IS AWARE OF VALVE BODY DEFECT AND THEY TOLD ME THAT IT WAS INDEED MY FAULT FOR DRIVING IT LIKE THAT IT JUST HAPPENED WAITING ON CALL FROM VWOA PROBABLY WILL LEAD NO WHERE I WANT THIS FIXED ASKED FOR HELP TO GET PARTS OR ECT I KNOW THERE WAS OPEN RECALL ON THIS BUT MY CAR EXCEEDS YEAR AND MILEAGE BUT A SAFETY RECALL IS JUST THAT SO PLEASE RESEARCH AND SEE IF IT WAS PREFORMED ON MY VEHICLE I AM SURE IT WAS NOT ADDRESSED BUT THEY SENT LETTERS OUT FOR THIS MYSTERY RECALL ALSO I CAN LEAD TO OTHER INTERNAL FAILURES OF TRANS OR REPLACEMENT MY SPEEDO ALSO JUMPS 10-15 MILES UP AND DOWN OTHER TIMES IT WILL WORK YOU CAN CONTACT STATE HWY PATROL THEY CAN TELL YOU EVEN MORE ABOUT THESE PROBLEMS.

NHTSA ODI #10807877

Official recalls

18V406000 · Air Bags:frontal:driver Side:inflator Module

Jun 13, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.

07V063000 · Exterior Lighting:brake Lights:switch

Feb 20, 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP05004 · Engine Stalling

Opened Aug 11, 2005 · Closed Dec 8, 2005

Status: closed (inferred from source dates) · Electrical System:ignition:module

BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

PE04081 · Inadvertent SIDE-AIRBAG Deployment

Opened Dec 16, 2004 · Closed Apr 1, 2005

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA04010 · Driver Side Front Seat Overheats

Opened Mar 30, 2004 · Closed Oct 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.

PE03052 · Driver Seat Overheats/burns

Opened Nov 19, 2003 · Closed Mar 30, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.