IllustrationTHE ELECTRIC SEAT HEATER MALFUNCTIONED AND BURNED A HOLE IN THE SEAT WHILE IN USE. IT NO LONGER REGULATES. DANGEROUS FOR DRIVING. SMELLED LIKE A FIRE!
2003 Volkswagen Jetta
Owner reports · Recalls · Investigations
More warning signs than most Jetta years
Owner complaints for the 2003 Volkswagen Jetta are substantially higher than the model-year median of 68.
About this comparison →How this year compares
Owner complaints by model year
Compare all Jetta years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
790–25K
9225–50K
7650–75K
4875–100K
46100–150K
33150K+
374 reports with mileage · 81 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Seats. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
25 crash reports70 fire reports76 injury reports
What owners actually said
455 reportsMY CAR GOT HACKED MY CHARLIE MILLER AND CHRIS VALASEK WAS SEEN OVER AT MY NEIGHBORS HOUSE ON 4/29/2017 AND MY EX BOSS CHRIS STUTZ JR IS IN CHARGE OF ALL THE BREAK IN OF MY HOUSE AND CARS EDWARDSVILLE POLICE WILL NOT DO ANYTHING BECAUSE THE POLICE ARE FRIEND OF THEM I HOPE I DON'T GET KILLED OVER THESE HACKS BUT IF THAT'S WHAT I…
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MY CAR GOT HACKED MY CHARLIE MILLER AND CHRIS VALASEK WAS SEEN OVER AT MY NEIGHBORS HOUSE ON 4/29/2017 AND MY EX BOSS CHRIS STUTZ JR IS IN CHARGE OF ALL THE BREAK IN OF MY HOUSE AND CARS EDWARDSVILLE POLICE WILL NOT DO ANYTHING BECAUSE THE POLICE ARE FRIEND OF THEM I HOPE I DON'T GET KILLED OVER THESE HACKS BUT IF THAT'S WHAT IT WILL TAKE TO DO ANYTHING ABOUT IT
THE FUSE BOX ON TOP OF THE BATTERY MELTED DUE TO OVERHEATING FROM THE ALTERNATOR CABLE. NO EXCESSIVE ELECTRICAL LOAD HAS BEEN PLACED ON THE BATTERY. JUST NORMAL USE OF THE CAR CAUSES THIS TO MELT.
WHEN I WAS SITTING IN THE DRIVER'S SEAT WITH THE HEATED SEAT OPTION TURNED TO A 5 (HIGH), WHILE THE CAR WAS WARMING UP, I NOTICED SOME SMOKE COMING FROM THE RIGHT SIDE OF THE SEAT. THE HEATED SEAT STARTED TO BURN THROUGH THE CLOTH COVER DIRECTLY WHERE MY METAL JACKET ZIPPER WAS MAKING CONTACT WITH THE CLOTH SEAT SURFACE. I IMMED…
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WHEN I WAS SITTING IN THE DRIVER'S SEAT WITH THE HEATED SEAT OPTION TURNED TO A 5 (HIGH), WHILE THE CAR WAS WARMING UP, I NOTICED SOME SMOKE COMING FROM THE RIGHT SIDE OF THE SEAT. THE HEATED SEAT STARTED TO BURN THROUGH THE CLOTH COVER DIRECTLY WHERE MY METAL JACKET ZIPPER WAS MAKING CONTACT WITH THE CLOTH SEAT SURFACE. I IMMEDIATELY POURED WATER ON THE SEAT TO ENSURE A FIRE DIDN'T START. I HAVE NOT ATTEMPTED TO USE THE SEAT HEATERS SINCE THIS INCIDENT.
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE SUDDENLY BEGAN TO REV AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT APPLIED THE BRAKE PEDAL IN ORDER TO SLOW THE VEHICLE DOWN. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND HEARD A BANGING NOISE C…
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TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE SUDDENLY BEGAN TO REV AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT APPLIED THE BRAKE PEDAL IN ORDER TO SLOW THE VEHICLE DOWN. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND HEARD A BANGING NOISE COMING FROM THE VEHICLE AND NOTICED THAT THERE WERE PARTS ON THE GROUND. THE CONTACT STATED THEIR WAS ALSO BLACK SMOKE COMING FROM THE VEHICLE. THE CONTACT TOWED THE VEHICLE TO THE AMB AUTO DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND THE TURBO AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 212,000. UPDATED 10/24/17*LJ *TR
DRIVERS SIDE SEAT HEATER IGNITED BURNING THROUGH SEAT TRIM AND BURNING DRIVER WHILE OPERATING VEHICLE. THIS OCCURRED IN A SEAT THAT THE DEALER INDICATED THEY HAD REPLACED UNDER THE INITIAL RECALL (HOWEVER DATE ON SEAT IS 11/25/2002 BEFORE CAR WAS DELIVERED IN 4/2003 - SO DEALER NEVER ACTUALLY REPLACED IT . SEAT RETAINED AND PHOT…
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DRIVERS SIDE SEAT HEATER IGNITED BURNING THROUGH SEAT TRIM AND BURNING DRIVER WHILE OPERATING VEHICLE. THIS OCCURRED IN A SEAT THAT THE DEALER INDICATED THEY HAD REPLACED UNDER THE INITIAL RECALL (HOWEVER DATE ON SEAT IS 11/25/2002 BEFORE CAR WAS DELIVERED IN 4/2003 - SO DEALER NEVER ACTUALLY REPLACED IT . SEAT RETAINED AND PHOTOS AVAILABLE FOR INSPECTION.
THIS IS IN REGARD TO TIPTRONIC TRANSMISSION FAILURE AT 77,000 MILES. AFTER THE VEHICLE WAS FULLY PAID OFF AND 17K MILES AFTER WARRANTY HAD EXPIRED. WHILE I WAS DRIVING VEHICLE WOULD STAY IN 1ST AND 2ND GEAR AND GIVE A BIG JOLT WHEN GOING INTO 3RD AND 4TH WHILE STILL COLD, ONLY AFTER ENGINE WOULD HEAT UP WITHOUT ANY STOPS WOULD I…
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THIS IS IN REGARD TO TIPTRONIC TRANSMISSION FAILURE AT 77,000 MILES. AFTER THE VEHICLE WAS FULLY PAID OFF AND 17K MILES AFTER WARRANTY HAD EXPIRED. WHILE I WAS DRIVING VEHICLE WOULD STAY IN 1ST AND 2ND GEAR AND GIVE A BIG JOLT WHEN GOING INTO 3RD AND 4TH WHILE STILL COLD, ONLY AFTER ENGINE WOULD HEAT UP WITHOUT ANY STOPS WOULD IT PERFORM SUB PAR. PREVIOUS TO THIS I HAD HAVE NO COMPLAINTS. DEALER QUOTED $5600 TO REBUILD TRANSMISSION AND INDEPENDENT SHOP $2500. I WAS INFORMED I HAD A WORN CLUTCH AND IN 2008 I REBUILD THE TRANSMISSION AND CONTINUED HAVING THE SAME ISSUE. AFTER THOUSANDS OF DOLLARS SPENT ON THIS VEHICLE ON APRIL 12 OF 2012 I SENT IT THE JUNKYARD. I WILL FOLLOW UP AND SEND MORE HARD COPIES DOCUMENTS TO NHTSA AS I HAVE MY ENTIRE SERVICE RECORDS FROM 2003 - 2012 TO SUBMIT. THERE ARE 100'S OF OTHER AMERICAN CAR OWNERS WITH TIPTRONIC TRANSMISSION EXPERIENCING SAME ISSUES AND ITS APPARENT THAT IT IS FAULTY MANUFACTURING.I'M ATTACHING SEVERAL PDF DOCUMENTS WITH ARTICLES AND OTHER SIMILAR COSTUMER COMPLAINTS. I HAVE ALL MY SERVICE RECORDS AND WILL SUBMIT HARD COPIES SEPARATELY HOWEVER WANTED TO GET THE COMPLAINT STARTED HERE. THE YEAR OF MY VEHICLE WAS NEVER INCLUDED BUT ITS OBVIOUS THIS ISSUE HAS BEEN HAPPENING LONGER THEN PREVIOUS RECALLS. *TR
IAM THE ORIGINAL OWNER AND HAVE ALWAYS KEPT MY JETTA IN THE GARAGE. I MOVED 3 AND A HALF YEARS AGO AND MY CAR IS NO LONGER GARAGED. MY HEADLINE IS STARTING TO DETACH FROM THE INSIDE OF THE CAR AND THE LEATHER THROUGHOUT MY CAR IS CRACKING. I NOTICED THERE WAS A CLASSSS ACTION LAWSUIT REGARDING THE SUNROOF DRAIN GETTING CLOGGED C…
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IAM THE ORIGINAL OWNER AND HAVE ALWAYS KEPT MY JETTA IN THE GARAGE. I MOVED 3 AND A HALF YEARS AGO AND MY CAR IS NO LONGER GARAGED. MY HEADLINE IS STARTING TO DETACH FROM THE INSIDE OF THE CAR AND THE LEATHER THROUGHOUT MY CAR IS CRACKING. I NOTICED THERE WAS A CLASSSS ACTION LAWSUIT REGARDING THE SUNROOF DRAIN GETTING CLOGGED CAUSING DAMAGE TO THE CAR. WHO CAN I CONTACT TO SEE IF I QUALIFY FOR THIS ACTION. AT THE TIME OF THE RECALL I DID TAKE MY JETTA TO A DEALERSHIP AND THEY SAID EVERYTHING WAS FINE, IS THIS BECAUSE MY CAR WAS GARAGED AND NOW ITS OUTSIDE EXPOSED TO THE ELEMETS, WHICH HAS CAUSED THIS DAMAGE? THANK YOU,
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A WAS SMELL ENTERED THE INTERIOR OF THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CABIN FILTER WAS REPLACED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS…
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TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A WAS SMELL ENTERED THE INTERIOR OF THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CABIN FILTER WAS REPLACED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 10/19/16*LJ
TRANSMISSION STRAINED TO SHIFT OUT OF FIRST GEAR. WATER PUMP WENT OUT CAUSE CAR TO RUN HOT.. WATER PUMP WAS REPLACED BUT BLOWER HEAD GASKET.... AIRBAG LIGHT COMES ON AND OFF
Official recalls
218V406000 · Air Bags:frontal:driver Side:inflator Module
Jun 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.
07V063000 · Exterior Lighting:brake Lights:switch
Feb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04081 · Inadvertent SIDE-AIRBAG Deployment
Opened Dec 16, 2004 · Closed Apr 1, 2005
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA04010 · Driver Side Front Seat Overheats
Opened Mar 30, 2004 · Closed Oct 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.
PE03052 · Driver Seat Overheats/burns
Opened Nov 19, 2003 · Closed Mar 30, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.