Subaru Forester electrical problems

I am writing to report a serious safety concern involving my '22 Subaru Forester, which is equipped with the Auto Start/Stop feature. This issue created a dangerous driving situation that could have resulted in severe injury or death to myself, my family, or other drivers on the road. While driving on the highway, our Forester's Auto Start/Stop system malfunctioned causing the engine to shut off completely while the vehicle. Specifically, the vehicle shut down in the left lane of traffic and failed to restart immediately leaving us unexpectedly immobile. Fortunately, my husband remained calm and immediately placed his foot back on the brake, placed the vehicle in park and restarted the vehicle manually by pressing the ignition button. However, had he hesitated during the confusion by not placing his foot back on the brake we could have been rear-ended, possibly by a large semi-truck which would have propelled us into the vehicle in front of us. Our dealer said the Auto Start/Stop system failing to restart the vehicle due to a weakening battery—for which there is no warning. The fact that a non-critical feature like fuel-saving Start/Stop is allowed to override the engine's operability based on battery voltage is deeply concerning. Batteries degrade over time. But a degraded battery should not be allowed to disable a moving vehicle.Having spoken directly with Subaru of America about this issue, they acknowledged and documented my case however I was told that it would be used as data for potential future action if other similar cases arise. In the meantime, no corrective action is being taken by Subaru, with me as an owner or proactively with the feature design.I respectfully urge the NHTSA to investigate this matter as a potential safety defect. The Auto Start/Stop system, as implemented in certainSubaru models (specifically the 2022 Forester in my case) may compromise safe vehicle operation when battery voltage drops below a certain threshold which is a safety flaw.

My 2019 forester touring. The sound system will randomly raise to extremely high volume. It’s an extremely loud, distorted, static version of what you were listening to. You cannot turn it down with the volume control with knob or power it off. It is unresponsive and you must wait 5-10 seconds for the sound to go back to normal. Not knowing when it’s going to happen scares the heck out of me. I’m afraid to drive off the road or cause an accident when being startled in this way. This has been happening since one month of my owning the car. (Ordered it, got it October of 2018] I’ve had it to the dealer numerous times and called Subaru of America. I was told if the problem doesn’t duplicate at the dealer nothing can be done. I only have 24k miles on it. It’s not safe! I now a have grand baby to drive. I also wear a hearing aide now which I cannot drive with as it’s way worse with the high volume the problem produces.

driving on [XXX] in NJ on [XXX] at approximately [XXX] my car just stopped in traffic and steering locked up and all lights came on dashboard along with a constant beeping sound-I was in the middle of a four lane highway traveling south-I could not get out of my car and feared someone would hit me as I was a "sitting duck" while cars were swerving around me-my only saving grace was that my flashers worked after I turned them on-I called roadside assistance as I was starting to panic and was told they could not help me as I was on a private road-I saw a helicopter overhead and at the same time a police office weaving in and out of traffic behind me to slow and stop the traffic-he then proceeded to push my car off the road with his car to the shoulder and called a tow truck-car was towed to nearest Subaru dealer where they performed a diagnostic test and found NOTHING WRONG WITH MY CAR!! How could that BE?? I was then charged for the test and the tow-have called Subaru customer care several times but they say they cannot help me because the test result showed nothing-Please help me as I no longer have peace of mind driving this vehicle and I am [XXX] who needs to drive long distances several times a month- there were no previous warnings in my car it just stopped INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The passenger airbag sensor often, but not always, malfunctions in my 2017 Subaru Forrester. Often it says PASSENGER AIRBAG OFF when there is a passanger. Occording to KBB Kelly Blue Book there IS a current RECALL in place for 2017 Subaru Forresters for EXACTLY this issue, including for my car - but when i typed in my liscnese plate in the NHTSA website, no unrepaired recalls showed up for my car.

After arriving home from a short drive to the grocery store I parked my car in the drive way and went inside. On the drive home I could hear a low humming coming from the speakers and the car was decelerating when the accelerator was not being pressed, no warning lights or sounds came on. About 10 minutes after I parked a neighbor knocked on the door letting me know my car was smoking from inside the hood. Within a minute or 2 the entire hood of the car was engulfed in flames. The entire front half of the car burned to a crisp, the fire also burned half a tree. The car was burning so hot that it melted the hood of the car, had I parked it with the hood facing my house my house would have caught fire. The problem has not been reduced or confirmed by dealer or independent service. The vehicle is being stored by the insurance and for the time being is accessible for investigation. Because I was having trouble with the infotainment system, the humming coming from the speakers, and a recent warranty extension by from Subaru for the infotainment system due to known issues I suspect that the fire was caused by electrical issues.

I’m facing a really big issue here. I’ve been experiencing all the textbook issues in my vehicle for both of the recalls that did exist for my vehicle. I purchased my vehicle in [XXX], and I was just in to Walser Subaru in St. Paul MN where they said my recalls were completed in April 22, 2022. That is absolutely not true. I was at the dealership all day that day. So I called Miller hill Subaru in Duluth MN where it said it was done, and all they provided me with was the 2 dates I had brought it in for a general inspection and for an a/c issue. All I had done there was a transmission flush and both of those times were well after April 22nd. I purchased my vehicle from Anderson Auto in Rice Lake Township. So now I have my car with recalls that were falsified that they were done, but I am expected to pay for them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The airbag sensor (ODS) malfunctions for front passenger seat. The "airbag off" warning lights up when the seat is occupied. This was fixed by dealer back in 2020 under recall WUM-98/NHTSA ID 19V-701000. However, this problem recurred intermittently about five months ago. I called Capitol Subaru in San Jose, CA and spoke with Service Advisor, Dan Padilla, who informed me that the recurrence of this SAFETY issue would no longer be covered under this recall. He offered to schedule an appointment for a diagnosis, but I declined since it would cost $300. I also spoke with Jorge, Case Specialist, from Subaru of America who reiterated that the aforementioned recall only covers a one-time repair and cannot be reopened. It is my understanding that safety recalls do not expire and that "Federal law often mandates the manufacturer to provide free repairs for safety recalls on vehicles up to 15 yrs old." How can NHTSA help in resolving this car safety issue with Subaru? The ODS system is unreliable and poses a risk to my passengers.