NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
212 reports11,933 miles · Jan 18, 2004
Electrical SystemEngine And Engine Cooling
2003 SAFE 9-3 2.0T LINEAR, PURCH NEW 2/21/03 DIES' UNEXPECTEDLY WHEN BEING DRIVEN. FIRST INCIDENT: CAR 'DIED' RIGHT IN THE MIDDLE OF THE ROAD COMPLETELY UNEXPECTEDLY. ASSUMED IT WAS A 'FLUKE' AND TOOK NO ACTION. AFTER SECOND INCIDENT: DEALER "RESET FUEL ADAPTATION VALVE". AFTER THIRD INCIDENT (DANGEROUS - MERGING INTO …
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2003 SAFE 9-3 2.0T LINEAR, PURCH NEW 2/21/03 DIES' UNEXPECTEDLY WHEN BEING DRIVEN. FIRST INCIDENT: CAR 'DIED' RIGHT IN THE MIDDLE OF THE ROAD COMPLETELY UNEXPECTEDLY. ASSUMED IT WAS A 'FLUKE' AND TOOK NO ACTION. AFTER SECOND INCIDENT: DEALER "RESET FUEL ADAPTATION VALVE". AFTER THIRD INCIDENT (DANGEROUS - MERGING INTO FREEWAY) DEALER "REPROGRAMMED T8 AND RESET FUEL ADAPTATION PER SAFE TECHNICAL HOT LINE" ALL INCIDENTS OCCURRED WITHIN LAST TWO WEEKS. CAR RESTARTS WITH NO WARNING LIGHT OR "SIDE" INDICATION OF PROBLEM UPON IGNITION. *CB
NHTSA ODI #10054384
3,650 miles · Jan 18, 2004
Engine And Engine CoolingInjury
I HAVE HAS 2 SAABS IN THE LAST 6 MONTHS DUE TO THE ELECTRICAL SYSTEM FAILING CONSTANTLY AND THE ENGINE STALLING. AFTER 3 MONTHS OF INCONVENIENCE AND ARGUMENTS SAAB GAVE ME ANOTHER CAR. NOW WITH 3800 MILES THE CAR COMPLETELY DROPPED DEAD ON ME AS I WAS DRIVING ON THE EXPRESSWAY AT 55 MPH. IT WAS -40 DEGREES AND IT TOOK ROADSI…
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I HAVE HAS 2 SAABS IN THE LAST 6 MONTHS DUE TO THE ELECTRICAL SYSTEM FAILING CONSTANTLY AND THE ENGINE STALLING. AFTER 3 MONTHS OF INCONVENIENCE AND ARGUMENTS SAAB GAVE ME ANOTHER CAR. NOW WITH 3800 MILES THE CAR COMPLETELY DROPPED DEAD ON ME AS I WAS DRIVING ON THE EXPRESSWAY AT 55 MPH. IT WAS -40 DEGREES AND IT TOOK ROADSIDE ASSISTANCE 2.5 HOURS TO GET ME. SAAB HEADQUARTERS WAS NOTHING BUT USELESS AFTER DRIVING AROUND IN A TWO TRUCK FOR 8 HOURS SINCE SAAB ROADSIDE AND SAAB HEADQUARTERS COULD NOT TELL ME WHERE TO TAKE MY CAR. I WAS TOWED FROM QUEENS, TO BROOKLYN, TO MANHATTAN AND TREATED WITH NO RESPECT. I ENDED UP GETTING EXTREMELY SICK FROM SITTING IN THE CAR WAITING FOR ROADSIDE FOR 2.5 HOURS. WHEN I CALLED SAAB THEY TOLD ME ITS THE WEATHER THAT CAUSED MY CAR TO DROP DEAD. I WAS NEVER TOLD THAT MY CAR WOULD BE TEMP. TEMPERAMENTAL AND I HAD TO GO TO FLORIDA FOR THE WINTER. THIS IS WHY AMERICAN CAR COMPANIES SUCK. *CB
NHTSA ODI #10054374
5,200 miles · Jan 13, 2004
Engine And Engine Cooling
WHILE DRIVING 30 MPH VEHICLE STALLED. DRIVER WAS ABLE TO AVOID A COLLISION, AND GOT THE VEHICLE TO THE SIDE OF THE ROAD. DEALERSHIP MECHANIC UPGRADED THE SOFTWARE FOR THE ENGINE. *AK
NHTSA ODI #10053959
500 miles · Jan 12, 2004
Engine And Engine Cooling
I HAVE EXPERIENCED INTERMITTENT STALLING WITH MY 2003 SAAB 9-3. AFTER GIVING THE DEALERSHIP APPROXIMATELY 5 CHANCES TO FIX THE PROBLEM, THEY WERE UNABLE TO. I THEN CALLED CUSTOMER SERVICE AND THEY DENIED THAT THERE WAS ANY PROBLEM WITH THE CAR AND TRIED TO SAY THIS WAS THE NORMAL FUNCTION OF THE VEHICLE. THEY HAVE MADE ANOTHE…
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I HAVE EXPERIENCED INTERMITTENT STALLING WITH MY 2003 SAAB 9-3. AFTER GIVING THE DEALERSHIP APPROXIMATELY 5 CHANCES TO FIX THE PROBLEM, THEY WERE UNABLE TO. I THEN CALLED CUSTOMER SERVICE AND THEY DENIED THAT THERE WAS ANY PROBLEM WITH THE CAR AND TRIED TO SAY THIS WAS THE NORMAL FUNCTION OF THE VEHICLE. THEY HAVE MADE ANOTHER ATTEMPT TO FIX THE CAR. I THEN LEARNED ON YOUR WEBSITE THAT OTHERS HAD EXPERIENCED THIS PROBLEM. I HOPE IT IS RESOLVED. *LA
NHTSA ODI #10052905
Mileage unknown · Jan 8, 2004
Power Train
CONSUMER STATED WHEN ACCELERATING TO PASS ANOTHER VEHICLE IT FELT AS THOUGH TRANSMISSION WAS SLIPPING. TOOK VEHICLE TO DEALER, AND DEALER PERFORMED AN ADAPTATION ADJUSTMENT. *AK
NHTSA ODI #10053687
5,500 miles · Jan 8, 2004
Engine And Engine CoolingPower TrainSuspension
LEASED 2003 SAAB 9-3 ARC ON 9/26 AND THIS IS MY SECOND COMPLAINT (10051379) AND I STILL HAVE NOT HEARD FROM SAAB CUSTOMER CARE REGARDING THEIR FIXING THE LOUD RIGHT REAR RATTLING/KNOCKING NOISE. I HAVE CALLED NUMEROUS TIMES WITH NO CALL BACK. I NOW HAVE TWO MORE PROBLEMS... THE CAR HESITATES, SPUTTERS AND ALMOST STALLS... THE …
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LEASED 2003 SAAB 9-3 ARC ON 9/26 AND THIS IS MY SECOND COMPLAINT (10051379) AND I STILL HAVE NOT HEARD FROM SAAB CUSTOMER CARE REGARDING THEIR FIXING THE LOUD RIGHT REAR RATTLING/KNOCKING NOISE. I HAVE CALLED NUMEROUS TIMES WITH NO CALL BACK. I NOW HAVE TWO MORE PROBLEMS... THE CAR HESITATES, SPUTTERS AND ALMOST STALLS... THE DEALER INCREASED THE IDLE AND THAT WAS THE FIX... I DO NOT FEEL SAFE WHEN STARTING OFF FROM A STOP OR DRIVING IN STOP AND GO TRAFFIC. ALSO THE TRANSMISSION IS SHIFTING HARD BETWEEN GEARS BETWEEN 10 AND 30 MPHS... IT STARTED A FEW DAYS AGO AND IS BECOMING MORE PREVALENT AS EACH DAY PASSES..BOTH THESE PROBLEMS ALONG WITH THE LOUD RATTLING/KNOCKING NOISE FROM RIGHT REAR THAT DEALER SAYS IS NORMAL TELL ME THAT THIS CAR HAS PROBLEMS THAT SAAB DOESN'T WANT TO DEAL WITH AND THAT IS NOT RIGHT. *LA
NHTSA ODI #10052694
3,500 miles · Jan 7, 2004
Power Train
PURCHASED 2003 9-3 LINEAR IN AUGUST 2003. THE CAR HAS BEEN BACK TO THE DEALER FOR SERVICE SEVERAL TIMES WITHIN THE FIRST FEW MONTHS OF OWNERSHIP.*AK FIRST TIME CAR WAS IN ON COMPLAINT OF FRONT WHEELS OUT OF ALIGNMENT (CAR PULLS TO THE LEFT ALL THE TIME COASTING, UNDER ACCELERATION, ETC.). THE STEERING WHEEL MUST BE HELD SLI…
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PURCHASED 2003 9-3 LINEAR IN AUGUST 2003. THE CAR HAS BEEN BACK TO THE DEALER FOR SERVICE SEVERAL TIMES WITHIN THE FIRST FEW MONTHS OF OWNERSHIP.*AK FIRST TIME CAR WAS IN ON COMPLAINT OF FRONT WHEELS OUT OF ALIGNMENT (CAR PULLS TO THE LEFT ALL THE TIME COASTING, UNDER ACCELERATION, ETC.). THE STEERING WHEEL MUST BE HELD SLIGHTLY OFF CENTER TO ALLOW THE CAR TO GO STRAIGHT. DEALER DENIED PROBLEM AND ATTRIBUTED IT TO CURVATURE IN THE ROAD. I HAVE DRIVEN OTHER CARS OVER THE SAME ROAD EVEN THE SAME MODEL LOANER CAR WITHOUT THE PULL TO THE LEFT. COMPLAINED TWO ADDITIONAL TIMES WITH NO RESPONSE FROM DEALER. BECAUSE THE CAR HAS MORE SIGNIFICANT PROBLEMS I HAVE GIVEN UP ON THIS ONE FOR NOW. SECOND TIME CAR WAS OUT OF SERVICE FOR OVER 20 CONSECUTIVE DAYS WHILE DEALER DIAGNOSED AND FIXED ONSTAR AND STEREO MALFUNCTION. THE STEREO WAS NOT FUNCTIONING AT SEVERAL POINTS IN THE DAY AND THEN WOULD COME BACK ON AUTOMATICALLY AT THE NEXT START-UP. DEALER REPLACED ALL COMPONENTS OF THE SYSTEM STEREO, CD PLAYER, ONSTAR MODULE, ECT. TO CORRECT THE PROBLEM. THIRD TIME WAS A MAJOR COMPLAINT. I HAVE EXPERIENCED SLIPPAGE IN THE AUTOMATIC TRANSMISSION AT ALMOST EVERY OTHER SHIFT UNDER MODERATE TO HARD ACCELERATION. THE CAR ACTUALLY REVS RPMS BETWEEN SHIFT FOR 3 TO 4 SECONDS BEFORE SHIFTING TO THE NEXT GEAR. ADDITIONALLY, UNDER HARD ACCELERATION FROM A COMPLETE STOP THE CAR WILL NOT SHIFT UNTIL AFTER FUEL PUMP CUT-OFF IN THE RPM RANGE. DEALER COULD NOT DIAGNOSE VIA COMPUTER; HOWEVER I SUGGESTED A TECH DROVE THE CAR FOR A DAY OR TWO. TECH ACKNOWLEDGED SLIPPAGE PROBLEM AND SAID HE EXPERIENCED A SIMILAR PROBLEM ON OTHER 2003 9-3 VEHICLES; HOWEVER; WAS UNABLE TO DIAGNOSE OR FIX. HE PUT IN A CALL TO SAAB TECHNICAL TO SEE IF THEY HAVE FURTHER INFORMATION. WE AWAIT SAAB TECHNICAL RESPONSE.
NHTSA ODI #10052567
Mileage unknown · Dec 30, 2003
Suspension
CAR LEASED 9/23/03 AND ONE WEEK AFTER A LOUD RATTLING/KNOCKING NOISE STARTS UP FROM RIGHT REAR. TO DEALER 6 TIMES FOR THIS PROBLEM. RIGHT REAR SHOCK REPLACED TWICE AND ON 12/19/03 DISTRICT SAAB REP CONCLUDED THAT NOISE COMES FROM SHOCK AND IS A NORMAL NOISE. I DISAGREE AND DO NOT UNDERSTAND THIS EXPLANATION. DELEARSHIP WILL NOT…
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CAR LEASED 9/23/03 AND ONE WEEK AFTER A LOUD RATTLING/KNOCKING NOISE STARTS UP FROM RIGHT REAR. TO DEALER 6 TIMES FOR THIS PROBLEM. RIGHT REAR SHOCK REPLACED TWICE AND ON 12/19/03 DISTRICT SAAB REP CONCLUDED THAT NOISE COMES FROM SHOCK AND IS A NORMAL NOISE. I DISAGREE AND DO NOT UNDERSTAND THIS EXPLANATION. DELEARSHIP WILL NOT MAKE ANY MORE ATTEMPTS TO FIX THIS RATTLING/KNOCKING NOISE. FILED A COMPLAINT WITH SAAB CUSTOMER SERVICE ON 12/23/03 AND HAVE NOT HEARD FROM THEM. AM DISAPPOINTED AND UPSET THAT THE NOISE CAN NOT BE LOCATED AND FIXED.
NHTSA ODI #10051379
450 miles · Dec 3, 2003
Electrical System
SINCE PURCHASING MY 2003 SAAB 9-3 IN JUNE THE CAR HAS STALLED 4 TIMES WHILE EITHER AT STOP LIGHTS OR SITTING IN TRAFFIC. ONCE THE CAR STALLED WHILE GOING 40 MPH. I'VE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES TO HAVE THE PROBLEM CORRECTED. EACH TIME A SOFTWARE UPGRADE IS PERFORMED. AND EVERY TIME I CONTACT THE SERVICE DEPT …
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SINCE PURCHASING MY 2003 SAAB 9-3 IN JUNE THE CAR HAS STALLED 4 TIMES WHILE EITHER AT STOP LIGHTS OR SITTING IN TRAFFIC. ONCE THE CAR STALLED WHILE GOING 40 MPH. I'VE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES TO HAVE THE PROBLEM CORRECTED. EACH TIME A SOFTWARE UPGRADE IS PERFORMED. AND EVERY TIME I CONTACT THE SERVICE DEPT THEY ARE SURPRISED AS TO THIS OCCURRENCE.*AK
NHTSA ODI #10049155
9,000 miles · Nov 25, 2003
Steering
THE STEERING COLUMN HAD TO BE REPLACED. THE DEALER STATED THE STEERING COLUMN WAS INSTALLED INCORRECTLY. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM
NHTSA ODI #10048655
Official recalls
4Mar 7, 2007
ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.
Consequence & remedy
Consequence: OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.
Remedy: DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
May 19, 2005
CERTAIN SPORT SEDAN AND CONVERTIBLE PASSENGER VEHICLES WERE PRODUCED WITH A VACUUM PIPE CHECK VALVE FOR THE BRAKE BOOSTER THAT MAY FAIL FROM EXPOSURE TO ELEVATED TEMPERATURES. THIS COULD RESULT IN SUDDEN LOSS OF POWER BRAKE ASSIST, USUALLY WITH LITTLE OR NO WARNING.
Consequence & remedy
Consequence: IF THIS CONDITION WERE TO OCCUR WHEN MINIMUM STOPPING DISTANCE IS REQUIRED, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW REDESIGNED CHECK VALVE. THE RECALL BEGAN ON MARCH 17, 2006. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Oct 20, 2004
ON CERTAIN PASSENGER VEHICLES, THE ENGINE MANAGEMENT SYSTEM SOFTWARE MAY CAUSE ENGINE HESITATION OR STALLING.
Consequence & remedy
Consequence: IF THE VEHICLE STALLS AS A RESULT OF THIS CONDITION, IT CAN BE RESTARTED IMMEDIATELY.
Remedy: DEALERS WILL UPDATE THE ENGINE MANAGEMENT SYSTEM. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
May 11, 2004
SOME SPORT SEDANS WERE BUILT WITH SEAT BELT RETRACTORS THAT WERE DAMAGED DURING THE MANUFACTURING PROCESS. IF DAMAGED, OVER TIME, THE AUTOMATIC TENSIONING SYSTEM (ATS) CABLE IN THE SEAT BELT RETRACTOR COULD BREAK CAUSING THE BELT WEBBING TO NOT RETRACT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, A FRONT SEAT OCCUPANT MAY RECEIVE MORE SEVERE INJURIES.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR ASSEMBLIES. THE RECALL BEGAN ON JANUARY 24, 2005. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA08026 · Front Suspension Coil Spring Fracture
Opened Dec 22, 2008 · Closed Jun 4, 2010
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.
PE08051 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Dec 23, 2008
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA04008 · Engine Stall
Opened Mar 19, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Electrical System:ignition:module
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
PE03059 · Engine Stall
Opened Dec 30, 2003 · Closed Mar 19, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Additional source detail variants (2)
Electrical System:ignition:module
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Illustration