NHTSA owner reports · September 18, 2026 snapshot.
Tires complaints
9 reportsClear category filter40,000 miles · May 18, 2014
TiresInjury
MICHELIN PILOT SPORT A/S 3 DOT: B9N) 11RX 3213 THESE TIRES HAVE TO BE DEFECTED!!!! WITH NO WARNING, THE PILOT SPORT A/S 3 TIRE JUST BLEW! BAM CAR PULLED HARD TO THE SIDE OF THE FLAT TIRE AND DRIVER STEERED OVER TO THE SHOULDER OF I95 THE TIRE'S THREADS COMPLETELY SEPARATED FROM BOTH THE INNER & OUTER WALLS OF THE TIRE. THE…
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MICHELIN PILOT SPORT A/S 3 DOT: B9N) 11RX 3213 THESE TIRES HAVE TO BE DEFECTED!!!! WITH NO WARNING, THE PILOT SPORT A/S 3 TIRE JUST BLEW! BAM CAR PULLED HARD TO THE SIDE OF THE FLAT TIRE AND DRIVER STEERED OVER TO THE SHOULDER OF I95 THE TIRE'S THREADS COMPLETELY SEPARATED FROM BOTH THE INNER & OUTER WALLS OF THE TIRE. THE RIM WAS STILL HOLDING ONTO A THIN STRIP OF THE CIRCUMFERENCE OF THE TIRE- WHERE THE RIM AND TIRE CONNECT. A WEEK PRIOR TO THE INCIDENCE THE CAR HAD THE 40K SERVICE INCLUDING TIRES ROTATION. NITROGEN AIR WAS AT THE CORRECT INFLATION LEVEL AS WELL. AND THE DAY PRIOR TO THE BLOW OUT. NEW BREAKS WERE INSTALLED AND ALL THE TIRES AND ALIGNMENT WERE CHECKED AGAIN-- WITH NO PROBLEMS TO BE FOUND. JUST PULLING OUT OF A SERVICE STATION THAT INSPECTED THE TIRES TO NOTE ONLY MINOR WEAR. LOW MILES ON THE TIRES AND NOT HITTING ANYTHING TO CAUSE A FLAT= SOMETHING WRONG NOT RIGHT WITH THE CONSTRUCTION OF THIS TIRE. TIRES WERE: 6 MONTHS OLD, FROM COSTCO, WITH ABOUT 5,000 MILES TOPS. THE DOT CODE STATES THAT IT WAS A 2013 TIRE. THOSE LITTLE TIRE NUBS HAVEN'T EVEN HAD A CHANCE TO WEAR DOWN YET. PLEASE LOOK INTO THESES TIRES!! I GO TO COSTCO TOMORROW FOR A REPLACEMENT. I AM AFRAID THAT THESE ARE DEFECTED TIRES AND I HAVE 3 MORE ON THE CAR. I WILL KEEP THE SHREDDED TIRE IN CASE IT IS NEEDED FOR INVESTIGATION PURPOSES. *JS
NHTSA ODI #10592303
94,304 miles · Mar 6, 2014
SuspensionTiresWheels
DRIVING DOWN STREET AT 30 MPH. LEFT SIDE FRONT SPRING BROKE. SPRING STUCK OUT AND SHREDDED TIRE. LEFT SIDE OF CAR DROPPED, WHICH THEN CAUSED RIGHT SIDE SPRING TO COME OFF AND CUT RIGHT SIDE TIRE. HAD TO REPLACE BOTH FRONT SPRING / STRUT ASSEMBLIES, AND REPLACE 2 TIRES. RESEARCHED PROBLEM, FOUND THAT GM MANUFACTURED THESE CARS IN…
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DRIVING DOWN STREET AT 30 MPH. LEFT SIDE FRONT SPRING BROKE. SPRING STUCK OUT AND SHREDDED TIRE. LEFT SIDE OF CAR DROPPED, WHICH THEN CAUSED RIGHT SIDE SPRING TO COME OFF AND CUT RIGHT SIDE TIRE. HAD TO REPLACE BOTH FRONT SPRING / STRUT ASSEMBLIES, AND REPLACE 2 TIRES. RESEARCHED PROBLEM, FOUND THAT GM MANUFACTURED THESE CARS IN 2003 - 2006 AND WAS OFFERING A WARRANTY TO FIX THIS PROBLEM. MY SAAB IS SEVERAL MONTHS PAST THE WARRANTY DATES BUT NOT THE MILEAGE LIMIT. HOWEVER, MY UNDERSTANDING IS THAT THE ORIGINAL PARTS WERE FAULTY OR DEFECTIVE. VERY DANGEROUS, AS IF CAR WERE TRAVELING FASTER IT COULD HAVE BEEN A SERIOUS ACCIDENT. I WOULD HOPE GM WOULD CORRECT OR PAY FOR A TRUE SAFETY ISSUE. *TR
NHTSA ODI #10567588
1,856 miles · Apr 15, 2010
Tires
WHILE DRIVING ON THE INTERSTATE, TIRE SUDDENLY LOST PRESSURE, STEEL BELT SEPARATED INTERNALLY. TIRE IS INTACT AND STILL MOUNTED ON WHEEL. *TR
NHTSA ODI #10325922
33,000 miles · Jul 6, 2006
Electrical SystemExterior LightingParking Brake
DT*: THE CALLER STATED, THE IGNITION SWITCH WOULD NOT START THE VEHICLE. WHEN THE VEHICLE WAS TOWED TO THE DEALERSHIP, THE BATTERY WAS REPLACED. HOWEVER, NOTHING WAS DONE ABOUT THE RUSTED WIRING TO THE IGNITION. THE MANUFACTURER WAS CONTACTED BY A LETTER. THE EMERGENCY BRAKE WAS LOCKED AND WOULD NOT RELEASE, THE HORN DID NOT WO…
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DT*: THE CALLER STATED, THE IGNITION SWITCH WOULD NOT START THE VEHICLE. WHEN THE VEHICLE WAS TOWED TO THE DEALERSHIP, THE BATTERY WAS REPLACED. HOWEVER, NOTHING WAS DONE ABOUT THE RUSTED WIRING TO THE IGNITION. THE MANUFACTURER WAS CONTACTED BY A LETTER. THE EMERGENCY BRAKE WAS LOCKED AND WOULD NOT RELEASE, THE HORN DID NOT WORK, THE LOW HEAD BEAM FAILED. THE TIRES WERE DEFECTIVE, THE ALARM WOULD SOUND WITHOUT WARNING. UPDATED 07/25/06. *JB
NHTSA ODI #10161643
Mileage unknown · Sep 18, 2005
Electrical SystemPower TrainSeat Belts
BRAKE PADS & ROTORS, SEAT BELT, BATTERY REPLACEMENT, TIRE, TRANSMISSION, SUNROOF MALFUNCTION. *NM
NHTSA ODI #10136875
12,000 miles · Mar 23, 2005
Tires
AFTER BLOWING A TIRE BY RUNNING OVER A POTHOLE, I DISCOVERED THAT MY PIRELLI TIRES WERE SERIOUSLY WORN MUCH EARLIER THAN ANYONE SHOULD EXPECT. MY TIRES HAVE ROUGHLY 12,000 MILES ON THEM AND THEY ARE WORN DOWN TO THE WEAR TREAD INDICATORS. AFTER A BRIEF CONVERSATION WITH MY DEALER I DISCOVERED THAT SAAB AND PIRELLI ARE AWARE OF…
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AFTER BLOWING A TIRE BY RUNNING OVER A POTHOLE, I DISCOVERED THAT MY PIRELLI TIRES WERE SERIOUSLY WORN MUCH EARLIER THAN ANYONE SHOULD EXPECT. MY TIRES HAVE ROUGHLY 12,000 MILES ON THEM AND THEY ARE WORN DOWN TO THE WEAR TREAD INDICATORS. AFTER A BRIEF CONVERSATION WITH MY DEALER I DISCOVERED THAT SAAB AND PIRELLI ARE AWARE OF THE SITUATION, BUT THEY HAVE FAILED TO LAUNCH A RECALL TO FIX THE PROBLEM. INSTEAD, THEY ARE REPLACING TIRES ON AN "AS-DISCOVERED" BASIS. IN OTHER WORDS, AS SAAB OWNERS DISCOVER THEY HAVE A TIRE ISSUE AND ACTUALLY REPORT THIS TO THE DEALER, THE TIRES ARE THEN REPLACED. SO, IF A SAAB OWNER DOES NOT THINK TO COMPLAIN TO THE DEALER, HIS/HER TIRES WILL NOT BE REPLACED AT NO CHARGE. THIS TO ME IS A SEVERE SAFETY HAZARD AS NO DRIVER SHOULD EXPECT TIRES TO BE WORN TO NEAR BALDNESS AFTER ONLY 12,000 MILES. A BLOWOUT HAZARD SEEMS TO BE QUITE POSSIBLE, YET NEITHER SAAB NOR PIRELLI SEEM INCLINED TO DO ANYTHING ABOUT IT UNTIL THEY'RE FORCED TO REPLACE THE TIRES OF ONLY THOSE WHO COMPLAIN.*AK
NHTSA ODI #10114513
Mileage unknown · Oct 5, 2004
TiresWheels
RECALL ISSUES ABOUT SAAB AND PIRELLI. *BF AT 40 MPH, THE VEHICLE WOULD HYDROPLANE. THE CONSUMER REQUESTED REIMBURSEMENT. THE CONSUMER WAS INFORMED THAT THE TREAD WEAR DID NOT QUALIFY THE TIRES FOR THE RECALL. *SC RECALL# 03V006000 PER THE CONSUMER *JB
NHTSA ODI #10095395
14,200 miles · Sep 2, 2004
Tires
EXPERIENCED A SIDEWALL BLOWOUT OF THE FRONT PASSENGER TIRE ON MY RECENTLY-PURCHASED SAAB 9-3 LINEAR. THE VEHICLE HAD 13.5K MILES WHEN PURCHASED, THE TIRE BLEW AT 14.2K. WAS DRIVING 50 MPH ON A LOCAL HIGHWAY, DID NOT HIT ANYTHING, TIRES HAD VERY RECENTLY BEEN INSPECTED FOR WEAR AND INFLATION, THERE WAS NO PRECIPITATING EVENT PR…
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EXPERIENCED A SIDEWALL BLOWOUT OF THE FRONT PASSENGER TIRE ON MY RECENTLY-PURCHASED SAAB 9-3 LINEAR. THE VEHICLE HAD 13.5K MILES WHEN PURCHASED, THE TIRE BLEW AT 14.2K. WAS DRIVING 50 MPH ON A LOCAL HIGHWAY, DID NOT HIT ANYTHING, TIRES HAD VERY RECENTLY BEEN INSPECTED FOR WEAR AND INFLATION, THERE WAS NO PRECIPITATING EVENT PRIOR TO HEARING A LOUD "POP"; SHORTLY THEREAFTER FELT AND HEARD THE EFFECTS OF THE DEFLATED TIRE. TIRE REMAINED ON THE WHEEL, BUT WAS FLAT WITH A SIGNIFICANT HOLE IN THE SIDEWALL. THE TIRES ON THE VEHICLE WERE PIRELLI P6 FOUR SEASON TIRES 215/55R16.*AK
NHTSA ODI #10089001
5,500 miles · Aug 8, 2003
Tires
LEFT REAR PIRELLI TIRE ON MY 3 MONTHS OLD SAAB 9-3 BLEW UP ON FREEWAY. THE CAR ONLY HAS 5,500 MILES ON IT. I LOST CONTROL OF STEERING WHEEL AND BRAKE. CAR WAS OUT OF CONTROL, IT VEERED LEFT, THEN RIGHT, THEN CIRCLED AROUND. I WAS SO SCARED THAT IT WILL HIT A DIVIDER OR OTHER CARS BUT A MIRACLE HAPPENED, I DID NOT HIT ANYTHIN…
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LEFT REAR PIRELLI TIRE ON MY 3 MONTHS OLD SAAB 9-3 BLEW UP ON FREEWAY. THE CAR ONLY HAS 5,500 MILES ON IT. I LOST CONTROL OF STEERING WHEEL AND BRAKE. CAR WAS OUT OF CONTROL, IT VEERED LEFT, THEN RIGHT, THEN CIRCLED AROUND. I WAS SO SCARED THAT IT WILL HIT A DIVIDER OR OTHER CARS BUT A MIRACLE HAPPENED, I DID NOT HIT ANYTHING. EVENTUALLY THE CAR STOPPED. I AM VERY UPSET WITH SAAB AND PIRELLI, SO FAR CUSTOMER SERVICES HAVE BEEN VERY POOR. I'M WAITING FOR PIRELLI TO DO THEIR INVESTIGATION. I AM SO WORRY ABOUT PIRELLI TIRES BLOWING UP ON ME AGAIN. NEXT TIME I MAY NOT BE SO LUCKY. PLEASE HAVE OTHER SAAB OR PIRELLI CONSUMER WITH COMPLAINTS CONTACT ME AT MY EMAIL ADDRESS. THANK YOU.
NHTSA ODI #10031094
Official recalls
4Mar 7, 2007
ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.
Consequence & remedy
Consequence: OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.
Remedy: DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
May 19, 2005
CERTAIN SPORT SEDAN AND CONVERTIBLE PASSENGER VEHICLES WERE PRODUCED WITH A VACUUM PIPE CHECK VALVE FOR THE BRAKE BOOSTER THAT MAY FAIL FROM EXPOSURE TO ELEVATED TEMPERATURES. THIS COULD RESULT IN SUDDEN LOSS OF POWER BRAKE ASSIST, USUALLY WITH LITTLE OR NO WARNING.
Consequence & remedy
Consequence: IF THIS CONDITION WERE TO OCCUR WHEN MINIMUM STOPPING DISTANCE IS REQUIRED, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW REDESIGNED CHECK VALVE. THE RECALL BEGAN ON MARCH 17, 2006. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Oct 20, 2004
ON CERTAIN PASSENGER VEHICLES, THE ENGINE MANAGEMENT SYSTEM SOFTWARE MAY CAUSE ENGINE HESITATION OR STALLING.
Consequence & remedy
Consequence: IF THE VEHICLE STALLS AS A RESULT OF THIS CONDITION, IT CAN BE RESTARTED IMMEDIATELY.
Remedy: DEALERS WILL UPDATE THE ENGINE MANAGEMENT SYSTEM. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
May 11, 2004
SOME SPORT SEDANS WERE BUILT WITH SEAT BELT RETRACTORS THAT WERE DAMAGED DURING THE MANUFACTURING PROCESS. IF DAMAGED, OVER TIME, THE AUTOMATIC TENSIONING SYSTEM (ATS) CABLE IN THE SEAT BELT RETRACTOR COULD BREAK CAUSING THE BELT WEBBING TO NOT RETRACT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, A FRONT SEAT OCCUPANT MAY RECEIVE MORE SEVERE INJURIES.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR ASSEMBLIES. THE RECALL BEGAN ON JANUARY 24, 2005. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA08026 · Front Suspension Coil Spring Fracture
Opened Dec 22, 2008 · Closed Jun 4, 2010
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.
PE08051 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Dec 23, 2008
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA04008 · Engine Stall
Opened Mar 19, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Electrical System:ignition:module
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
PE03059 · Engine Stall
Opened Dec 30, 2003 · Closed Mar 19, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Additional source detail variants (2)
Electrical System:ignition:module
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Illustration