2007 Mercedes Benz ML350

PER AN E-MAIL SENT TO DAIMLER AG-MERCEDES, I HAVE A 2007 ML350 WITH ONLY 66,000 MILES WHICH IS NOT SAFE TO DRIVE AS THE CAR IS NOT SHIFTING FROM 1ST TO 2ND GEAR. THE FACTS ARE: THERE HAVE BEEN MANY INSTANCES, REPORTS, & COMPLAINTS TO MERCEDES WHERE THIS HAS HAPPENED. IT IS NOT SAFE & THE MERCEDES CAR SHOULD BE RECALLED FOR REPAIR.IT SHOULD NOT BE OCCURRING AT ALL ESPECIALLY WITH ONLY 66,000 MILES. CAR HAS BEEN TAKEN TO THE SARASOTA, FL MERCEDES DEALER. COST IS $1,700 WHICH SHOULD BE COVERED & CORRECTED BY MERCEDES. WE CURRENTLY HAVE 2 MERCEDES & HAVE HAD MERCEDES FOR 20 YEARS THIS IS AN UNSAFE SITUATION; IT HAS OCCURRED WITH OTHER CARS; AND MERCEDES HAS RECEIVED MANY COMPLAINTS. THIS IS NOT A REPAIR ISSUE; IT IS A SAFETY ISSUE. THE SPEED SENSOR THAT MERCEDES IS REPAIRING IS A HAZARDOUS SITUATION DUE TO THE FACT THAT THE CAR STOPS SHIFTING TO ANY GEAR WHEN LEAVING A STOP SIGN OR TRAFFIC LIGHT AND WILL NOT ACCELERATE. THIS IS PARTICULARLY DANGEROUS IN HIGH TRAFFIC AREAS. WE HAVE HAD MERCEDES FOR 20 YEARS & ARE AWARE THAT REPAIRS ARE COSTLY, BUT THIS IS A SAFETY ISSUE. THIS IS A PROBLEM THAT SHOULD NOT BE OCCURRING AND IT SHOULD BE THE RESPONSIBILITY OF MERCEDES TO CORRECT IT. IT WOULD BE PRUDENT OF MERCEDES TO ISSUE A WARNING OF THE POSSIBILITY OF TRANSMISSION ERROR. THANK YOU FOR YOUR ASSISTANCE AND COOPERATION.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WARMER WAS ACTIVATED AND THERE WAS A BURNING SMELL EMITTED AS THE TEMPERATURE BECAME EXTREMELY HOT. THE DEFECT RESULTED IN A BURNED HOLE IN THE SEAT CUSHION AND THROUGH THE CONTACT'S CLOTHING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED TO THE CONTACT THAT THE SEAT BACK WARMER WAS FAULTY AND THEY WOULD NEED TO PERFORM FURTHER INVESTIGATIONS TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000. UPDATED 11/4/13*CN UPDATED 11/14/13*JB

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THERE WAS A BURNING SMELL INSIDE VEHICLE. THE ALTERNATOR AND BATTERY WARNING LIGHTS WERE ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO INSPECTED THE VEHICLE AND FOUND WATER IN THE SPARE TIRE COMPARTMENT. THE WATER ENTERED THE LIFT GATE CONTROL MODULE AND CAUSED THE MODULE TO SHORTEN AND BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.

AS I WAS TRAVELING IN CHICAGO PROPER THE TEMPERATURE WAS APPROXIMATELY 18 DEGREES OUTDOORS SO WE TURNED ON THE CITY WARMERS AGAINST THE CHILL... MY PASSENGER NOTED A SMELL OF SMOKE IN THE CAR WHICH AT THE TIME I DID NOT... SUBSEQUENTLY THE SMELL BECAME MORE PREVALENT, THE DRIVERS SIDE SEAT BECAME HOT AND BEGAN TO SMOKE, MY CLOTHES CAUGHT FIRE BURNING WHOLES IN MY OUTER COAT, MY PULLOVER SWEATER AND MY TEE SHIRT FINALLY REACHING MY FLESH... WE WERE ABLE TO TURN THE SEAT WARMER OFF, I WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD AND GET OUT AND REMOVE THE CLOTHING THAT WAS DAMAGED... A WHOLE ABOUT THE SIZE OF A 1/2 DOLLAR WAS BURNED IN THE LEATHER OF THE DRIVERS SEAT... *TR

TL* THE CONTACT OWNS 2007 MERCEDES BENZ ML350. THE CONTACT STATED THE SEAT WARMER UNDER THE DRIVER'S SEAT HAD A SHORTAGE AND BURNED A HOLE IN THE SEAT. THE DEALER WAS NOTIFIED AND STATED TO BRING THE VEHICLE IN FOR INSPECTION. THERE WERE NO RECALLS RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT APPROXIMATELY TWO MINUTES AFTER STARTING THE VEHICLE, BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT NOTICED A RED GLOW COMING FROM DRIVER SEAT, AND A HOLE BURNT THROUGH THE LEATHER SEATS. THE HOLE WAS APPROXIMATELY 2-3 INCHES IN DIAMETER. THE CONTACT WAS ABLE TO TURN OFF THE SEAT WARMER. THE CONTACT STATED THAT THE FUMES TRIGGERED AN ASTHMA FLARE AND CAUSED A SLIGHT BURN ON THE BACK. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED. THE CONTACT MENTIONED THAT HE WAS ABLE TO MANEUVER TO THE SHOULDER AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE TRANSMISSION SHIFTED GEARS INDEPENDENTLY. THE CONTACT MENTIONED THAT HE WAS ABLE TO MANEUVER TO THE SHOULDER AND TURNED THE ENGINE OFF IN ORDER TO RESET THE SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE AND CURRENT MILEAGE WAS 58,163. UPDATED 11/26/12 *CN UPDATED 11/30/2012 *JS