2007 Mercedes Benz ML350

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING 50 MPH WITH THE DRIVER'S SIDE SEAT HEATER ACTIVATED, BURNING FUMES EMITTED INTO THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED A HOLE IN THE LOWER SIDE OF THE DRIVER'S SIDE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WARMER WAS ACTIVATED AND THERE WAS A BURNING SMELL EMITTED AS THE TEMPERATURE BECAME EXTREMELY HOT. THE DEFECT RESULTED IN A BURNED HOLE IN THE SEAT CUSHION AND THROUGH THE CONTACT'S CLOTHING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED TO THE CONTACT THAT THE SEAT BACK WARMER WAS FAULTY AND THEY WOULD NEED TO PERFORM FURTHER INVESTIGATIONS TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000. UPDATED 11/4/13*CN UPDATED 11/14/13*JB

AS I WAS TRAVELING IN CHICAGO PROPER THE TEMPERATURE WAS APPROXIMATELY 18 DEGREES OUTDOORS SO WE TURNED ON THE CITY WARMERS AGAINST THE CHILL... MY PASSENGER NOTED A SMELL OF SMOKE IN THE CAR WHICH AT THE TIME I DID NOT... SUBSEQUENTLY THE SMELL BECAME MORE PREVALENT, THE DRIVERS SIDE SEAT BECAME HOT AND BEGAN TO SMOKE, MY CLOTHES CAUGHT FIRE BURNING WHOLES IN MY OUTER COAT, MY PULLOVER SWEATER AND MY TEE SHIRT FINALLY REACHING MY FLESH... WE WERE ABLE TO TURN THE SEAT WARMER OFF, I WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD AND GET OUT AND REMOVE THE CLOTHING THAT WAS DAMAGED... A WHOLE ABOUT THE SIZE OF A 1/2 DOLLAR WAS BURNED IN THE LEATHER OF THE DRIVERS SEAT... *TR

TL* THE CONTACT OWNS 2007 MERCEDES BENZ ML350. THE CONTACT STATED THE SEAT WARMER UNDER THE DRIVER'S SEAT HAD A SHORTAGE AND BURNED A HOLE IN THE SEAT. THE DEALER WAS NOTIFIED AND STATED TO BRING THE VEHICLE IN FOR INSPECTION. THERE WERE NO RECALLS RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT APPROXIMATELY TWO MINUTES AFTER STARTING THE VEHICLE, BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT NOTICED A RED GLOW COMING FROM DRIVER SEAT, AND A HOLE BURNT THROUGH THE LEATHER SEATS. THE HOLE WAS APPROXIMATELY 2-3 INCHES IN DIAMETER. THE CONTACT WAS ABLE TO TURN OFF THE SEAT WARMER. THE CONTACT STATED THAT THE FUMES TRIGGERED AN ASTHMA FLARE AND CAUSED A SLIGHT BURN ON THE BACK. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

I HAD SEAT HEAT ON, I WAS DRIVING. ALL OF SUDDEN I BEGAN SMELLED BURNING,I FOUGHT IT WAS OUTSIDE AND I OPENED A WINDOW, BUT THEN I FELT A HEAT IN MY LEFT LOWER BACK. I PULLED OVER MY CAR. I SAW ON LEFT SIDE OF THE DRIVER SEAT A WHOLE AND FIRE WAS STARTING, I HIT FEW TIMES WITH MY HANDS AND PUT OUT THE GLOWING FIRE. I WAS IN PANIC WHEN IT HAPPENED.I NEVER THINK IT CAN HAPPEN WITH MERCEDES BENZ CAR. I LOST MY TRUST AND I AM AFRAID IT MAY HAPPEN AGAIN. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES ML350. WHILE DRIVING WITH THE HEATED SEAT FUNCTION ACTIVATED, THE CONTACT SMELLED SOMETHING BURNING WHEN SHE NOTICED THAT HER BACK HAD BECOME EXCESSIVELY HOT. THE HEATED SEAT FUNCTION BURNED A HOLE IN HER SHIRT FROM THE EXCESSIVE HEAT. SHE LET THE VEHICLE COOL DOWN BEFORE SHE CONTINUED TO DRIVE. THE DEALER ADVISED THE CONTACT THAT THE SEAT WARMER MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED ON THE CONTACT'S BEHALF. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 75,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WITH THE DRIVER'S SIDE SEAT WARMER ACTIVATED WHEN THE TEMPERATURES BECAME EXTREMELY HOT. THE DEFECT RESULTED IN A BURN HOLE IN THE CUSHION AND THE CONTACT'S CLOTHING. THE CONTACT SUSTAINED MINOR BURNS TO THE BACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE SEAT BACK WARMER WAS FAULTY AND PLANNED TO PERFORM FURTHER INVESTIGATIONS TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE CONTACT REFERENCED A CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER: PE08030 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER) HOWEVER, THE INVESTIGATION WAS CLOSED SEPTEMBER 9, 2008. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.