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2020 Mazda CX-5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Mazda CX-5 do not stand out strongly from the model-year median of 133.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 23 of 106 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports0 fire reports6 injury reports

Engine complaints

17 reports
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Mileage unknown · Feb 8, 2023
Engine

Faulty engine coolant thermostat causing cooler than normal range engine. Engine light code P0126

NHTSA ODI #11506306

9,000 miles · Oct 4, 2022
Engine

The contact owns a 2020 Mazda CX-5. The contact stated that while the brake pedal was depressed stopped at a light, he noticed that the vehicle moved forward and the RPM was fluctuating from 600-1,000. No warning light was illuminated. The vehicle was taken to the dealer where the failure was duplicated; however, the vehicle was…

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The contact owns a 2020 Mazda CX-5. The contact stated that while the brake pedal was depressed stopped at a light, he noticed that the vehicle moved forward and the RPM was fluctuating from 600-1,000. No warning light was illuminated. The vehicle was taken to the dealer where the failure was duplicated; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

NHTSA ODI #11487862

Mileage unknown · Jun 19, 2022
Engine

For some reason this vehicle will make a whoop sound after driving it for a little then idle, either at a stop light or sitting in a parking lot. The first time we heard it we thought that there was a police vehicle in the area. We took it to Mazda dealership, and they didn't what why it was making that sound. The vehicle has le…

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For some reason this vehicle will make a whoop sound after driving it for a little then idle, either at a stop light or sitting in a parking lot. The first time we heard it we thought that there was a police vehicle in the area. We took it to Mazda dealership, and they didn't what why it was making that sound. The vehicle has less than 25K miles. We are not sure if it could be a big safety issue or not but would like Mazda to look into this. There are no warning lights or signs to know when it's coming. The Mazda dealership in our area has no clue and it is annoying hearing this whoop sound.

NHTSA ODI #11469991

Mileage unknown · May 26, 2022
Engine

At mileage of 24,993 and on April 24, 2022 my oil light came on, creating a very unsafe situation for myself and my young son, nearly stranding us on a very isolated road after dark. My vehicle has regular maintenance at the dealer and was not due for an oil change until 25,378 miles or June 13, 2022. About 30 miles prior to th…

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At mileage of 24,993 and on April 24, 2022 my oil light came on, creating a very unsafe situation for myself and my young son, nearly stranding us on a very isolated road after dark. My vehicle has regular maintenance at the dealer and was not due for an oil change until 25,378 miles or June 13, 2022. About 30 miles prior to the engine oil light coming on, my car indicated that an Oil Change was due (prematurely). I added oil to be able to drive it to the dealer who has not verified any issues.

NHTSA ODI #11466201

Mileage unknown · Oct 5, 2021
Engine

Currently own a 2020 Mazda CX 5 Touring, after coming from work I parked in my driveway and proceeded to turn off the car. When i was walking away i could hear the engine still Running. I went back and turned on the car and turned it back off, again i could still hear the engine still running. I went back and got inside and took…

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Currently own a 2020 Mazda CX 5 Touring, after coming from work I parked in my driveway and proceeded to turn off the car. When i was walking away i could hear the engine still Running. I went back and turned on the car and turned it back off, again i could still hear the engine still running. I went back and got inside and took the car for a 5 minute drive, then came back to my drive way and placed the car on park and then proceeded to turn off the car. I got out and went to the front of the vehicle to see if the engine was running, this time the engine did turn off.

NHTSA ODI #11435505

Mileage unknown · Mar 7, 2021
Electrical SystemEngineExterior Lighting

I HAVE BEEN WARNED BY OTHER DRIVERS AT NIGHT THAT MY TAIL LIGHTS WERE OUT. MY CLOCK AND RADIO BOTH ARE MALFUNCTIONING. I JUST TOOK THE CAR FOR THE YEARLY INSPECTION AND THERE IS A MAJOR OIL LEAK FROM A GASKET. THE CAR ONLY HAS 16,000 MILES ON IT!

NHTSA ODI #11399640

9,000 miles · Feb 25, 2021
EngineUnknown Or Other

MASSIVE OIL LEAK NEAR THE ENGINE AND THE CYLINDER HEAD NEEDS TO BE REPLACED BECAUSE IT IS DEFECTIVE. THIS IS A 2020 VEHICLE. THE GASKET KIT AND THE ENGINE ARE ON BACKORDER SO MY CAR IS AT THE SHOP FOR AN UNDETERMINED AMOUNT OF TIME ON THE ORDER OF POTENTIALLY SEVERAL MONTHS!

NHTSA ODI #11397924

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems