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2016 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2016 Mazda CX-5 are substantially higher than the model-year median of 133.

About this comparison →

When problems were reported

Mileage at the reported incident

335 reports with mileage · 175 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 161 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports10 fire reports13 injury reports

What owners actually said

510 reports
Mileage unknown · Jun 11, 2019
Exterior Lighting

BOTH DAYTIME RUNNING LIGHTS ON MY GRAND TOURING TRIM HAVE FAILED AFTER A LITTLE MORE THAN 3 YEARS OF OWNERSHIP AND ONLY 35000 MILES. DEALERSHIP HAS TOLD US THEY HAVE SEEN A BUNCH OF THESE FAILURES ALREADY AND MAZDA WON'T COVER THEM. THEY DID STATE THAT MAZDA EVEN HAS A NEW REVISION OF THE LIGHT THAT FIXES ALL THE ISSUES, BUT T…

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BOTH DAYTIME RUNNING LIGHTS ON MY GRAND TOURING TRIM HAVE FAILED AFTER A LITTLE MORE THAN 3 YEARS OF OWNERSHIP AND ONLY 35000 MILES. DEALERSHIP HAS TOLD US THEY HAVE SEEN A BUNCH OF THESE FAILURES ALREADY AND MAZDA WON'T COVER THEM. THEY DID STATE THAT MAZDA EVEN HAS A NEW REVISION OF THE LIGHT THAT FIXES ALL THE ISSUES, BUT THE PART AND LABOUR COST ABOUT 1000 DOLLARS PER LIGHT. THERE ARE TONS OF POSTS ON THIS TOPIC ON THE INTERNET, INCLUDING 25 PAGES ON MAZDA247 FORUM. THIS IS A SAFETY ISSUE AND MAZDA SHOULD BE STEPPING UP!

NHTSA ODI #11219242

Mileage unknown · Jun 10, 2019
Exterior Lighting

MAZDA VEHICLE DAYTIME RUNNING LIGHT SAFETY FEATURE HAS FAILED WITHIN 30,000 MILES. DEALERS DO NOT WANT TO REPLACE UNDER EXTENDED WARRANTY. DAYTIME RUNNING LIGHTS HAVE FAILED ON NUMEROUS VEHICLES OF THIS MODEL.

NHTSA ODI #11219161

15,000 miles · May 24, 2019
Air BagsSeat BeltsCrashInjury

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO A PARKED VEHICLE HOWEVER, THE AIR BAGS FAILED TO DEPLOY. ADDITIONALLY THE SHOULDER HARNESS ALSO FAILED TO PREVENT FORWARD MOTION IN THE VEHICLE. THE CONTACT SUSTAINED A CHEST INJURY DUE HER CHEST STRIKI…

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TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO A PARKED VEHICLE HOWEVER, THE AIR BAGS FAILED TO DEPLOY. ADDITIONALLY THE SHOULDER HARNESS ALSO FAILED TO PREVENT FORWARD MOTION IN THE VEHICLE. THE CONTACT SUSTAINED A CHEST INJURY DUE HER CHEST STRIKING THE STEERING WHEEL. MEDICAL ATTENTION WAS NOT YET SOUGHT. A CARDIOLOGIST WAS CONTACTED AND AN APPOINTMENT WAS MADE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

NHTSA ODI #11209697

72,000 miles · May 23, 2019
Exterior Lighting

DAYTIME RUNNING LIGHTS FAILED AT THE 3-YEAR MARK. ORIGINAL HEADLIGHTS (HALOGEN BULBS) ARE STILL WORKING FINE. NO WAY A HALOGEN SHOULD OUTLAST AN LED. THIS IS AN OBVIOUS DESIGN FLAW OR AN ATTEMPT AT DESIGNED OBSOLESCENCE GONE WRONG. EITHER WAY, THIS IS A SAFETY ISSUE. I TRAVEL ALONE AND IT WASN'T TILL SOMEONE ELSE POINTED OUT M…

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DAYTIME RUNNING LIGHTS FAILED AT THE 3-YEAR MARK. ORIGINAL HEADLIGHTS (HALOGEN BULBS) ARE STILL WORKING FINE. NO WAY A HALOGEN SHOULD OUTLAST AN LED. THIS IS AN OBVIOUS DESIGN FLAW OR AN ATTEMPT AT DESIGNED OBSOLESCENCE GONE WRONG. EITHER WAY, THIS IS A SAFETY ISSUE. I TRAVEL ALONE AND IT WASN'T TILL SOMEONE ELSE POINTED OUT MY LIGHTS WERE OUT THAT I EVEN NOTICED. I CONTACTED MAZDA ( CASE [XXX]) AND WAS TOLD THAT BECAUSE IT WAS OUTSIDE THE WARRANTY ON MILAGE THERE WAS NOTHING THEY COULD DO. LOOKING AT SEVERAL BOARDS I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI #11209503

100,000 miles · May 21, 2019
Exterior Lighting

PASSENGER SIDE DAYLIGHT LED HEADLIGHT QUITE WORKING. THIS IS A FAIRLY COMMON ISSUE FOR THIS VEHICLE. THIS IS A SAFETY CONCERN AND NEEDS TO BE INVESTIGATED. MAZDA IS IGNORING THIS ISSUE. HOWEVER THEY WILL GLADLY TAKE YOUR $1200 AND REPLACE THE LIGHT. THIS ISSUE SMELLS LIKE A MAZDA SCAM TO ME. PLEASE INVESTIGATE.

NHTSA ODI #11209109

18,500 miles · May 14, 2019
Exterior Lighting

DAYLIGHT RUNNING LIGHT EARLY FAILURE. ADVISED ONLY SOLUTION IS COMPLETE HEADLIGHT ASSEMBLY ESTIMATED AT OVER $1000 COST. SAFETY ISSUE & I SEE ITS A COMMON PROBLEM. MAZDA AS THE MFG SHOULD CALL ON ITS SUPPLIER TO MAKE IT RIGHT AND ITS DRIVERS SAFER ON THE ROAD. I ALWAYS LIKE TO RUN THESE AS A SAFETY PRECAUTION AS THEY ARE INTEND…

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DAYLIGHT RUNNING LIGHT EARLY FAILURE. ADVISED ONLY SOLUTION IS COMPLETE HEADLIGHT ASSEMBLY ESTIMATED AT OVER $1000 COST. SAFETY ISSUE & I SEE ITS A COMMON PROBLEM. MAZDA AS THE MFG SHOULD CALL ON ITS SUPPLIER TO MAKE IT RIGHT AND ITS DRIVERS SAFER ON THE ROAD. I ALWAYS LIKE TO RUN THESE AS A SAFETY PRECAUTION AS THEY ARE INTENDED.

NHTSA ODI #11207575

Mileage unknown · May 8, 2019
Exterior Lighting

MY 2016 MAZDA CX5 GRAND TOURING HAS LED DAYTIME RUNNING LIGHTS AND HAVE BECOME DIM ON DRIVER SIDE AFTER ONLY 36,620 MILES, I WAS TOLD BY THE DEALER SERVICE REPRESENTATIVE THAT THEY ARE JUST OUTSIDE THE 3 YEAR/36K MILE WARRANTY AND THEREFORE NOT COVERED. HE ALSO TOLD ME THAT WHOLE HEADLIGHT UNIT WILL HAVE TO BE REPLACED AND WILL …

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MY 2016 MAZDA CX5 GRAND TOURING HAS LED DAYTIME RUNNING LIGHTS AND HAVE BECOME DIM ON DRIVER SIDE AFTER ONLY 36,620 MILES, I WAS TOLD BY THE DEALER SERVICE REPRESENTATIVE THAT THEY ARE JUST OUTSIDE THE 3 YEAR/36K MILE WARRANTY AND THEREFORE NOT COVERED. HE ALSO TOLD ME THAT WHOLE HEADLIGHT UNIT WILL HAVE TO BE REPLACED AND WILL COST $1000-1100 (ESTIMATE). MY UNDERSTANDING IS THAT MANY OF THESE LED HEADLIGHTS ARE DEFECTIVE AND NUMEROUS OWNERS ARE HAVING SIMILAR ISSUES (HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2016/LIGHTS/EXTERIOR_LIGHTING.SHTML)

NHTSA ODI #11206240

80,000 miles · May 8, 2019
Exterior Lighting

DRIVER SIDE DAYTIME RUNNING LIGHTS STOPPED WORKING AFTER 3.5 YEARS. THIS IS A COMMON PROBLEM FOR THE MAZDA CX-5 2016 MODEL YEAR. MAZDA KNOWS ABOUT THE ISSUE BUT IS NOT ISSUING A RECALL. THE COST TO REPAIR THE ISSUES IS OVER $1,000.00 JUST TO REPLACE THE WORN OUT LED'S.

NHTSA ODI #11206175

Mileage unknown · Apr 27, 2019
Service Brakes

THIS WINTER, IT HAPPENED MULTIPLE TIMES, IN COLD WEATHER CONDITIONS OF APPROX. -4 TO 14 DEGREES F (-20 TO -10 DEGREES C), WHEN STARTING THE CAR, THE CAR EXHIBITED THE ELECTRIC PARKING BRAKE (EPB) LIGHT FLASHING, ALONG WITH THE RED FLASHING BRAKE ICON AND THE PARKING BRAKE ICON ILLUMINATED ON MY DASH. THAT WARNING WOULD BE ON EVE…

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THIS WINTER, IT HAPPENED MULTIPLE TIMES, IN COLD WEATHER CONDITIONS OF APPROX. -4 TO 14 DEGREES F (-20 TO -10 DEGREES C), WHEN STARTING THE CAR, THE CAR EXHIBITED THE ELECTRIC PARKING BRAKE (EPB) LIGHT FLASHING, ALONG WITH THE RED FLASHING BRAKE ICON AND THE PARKING BRAKE ICON ILLUMINATED ON MY DASH. THAT WARNING WOULD BE ON EVEN THE DAY AFTER, WITH THE CAR OFF, UNTIL THE TEMPERATURE BECAME WARMER.

NHTSA ODI #11204103

27,500 miles · Apr 27, 2019
Exterior Lighting

FRONT PASSENGER SIDE DAY TIME RUNNING LIGHTS SUDDENLY FAILED AT JUST 27,500 MILES. IN ORDER TO REPLACE THE LEDS, THE ENTIRE LIGHT UNIT NEEDS TO BE CHANGED OUT, AND CAN ONLY BE DONE AT THE DEALERSHIP AT A COST OF OVER $1200. THIS IS A VERY QUICK FAILURE OF A LONG LASTING LED LIGHT AND AT A HIGH COST TO THE OWNER. THIS SHOULD FALL…

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FRONT PASSENGER SIDE DAY TIME RUNNING LIGHTS SUDDENLY FAILED AT JUST 27,500 MILES. IN ORDER TO REPLACE THE LEDS, THE ENTIRE LIGHT UNIT NEEDS TO BE CHANGED OUT, AND CAN ONLY BE DONE AT THE DEALERSHIP AT A COST OF OVER $1200. THIS IS A VERY QUICK FAILURE OF A LONG LASTING LED LIGHT AND AT A HIGH COST TO THE OWNER. THIS SHOULD FALL UNDER A RECALL.

NHTSA ODI #11204092

Official recalls

4

20V063000 · Exterior Lighting:headlights

Feb 6, 2020

Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.

Consequence & remedy

Consequence: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems