I BROUGHT 2016 PRE OWNED CERTIFIED RUN 28K ONLY. I DROVE THIS CAR ONLY 7 K BUT CAR ALWAYS HAS ISSUE WITH SUSPENSION. I REPORTED THIS ISSUE WITH MY DEALER BUT ISSUE WAS NOT RESOLVED.
2016 Mazda CX-5
Owner reports · Recalls · Investigations
More warning signs than most CX-5 years
Owner complaints for the 2016 Mazda CX-5 are substantially higher than the model-year median of 133.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
335 reports with mileage · 175 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 161 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
510 reportsI WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH WHEN I HEARD A LOUD EXPLOSION FOLLOWED BY THE SOUND OF BROKEN GLASS. I IMMEDIATELY PULLED OVER AND DISCOVERED THAT THE SUNROOF HAD EXPLODED. THERE WERE NO OTHER VEHICLES NEARBY WHEN THE SUN ROOF EXPLODED AND I DID NOT SEE OR FIND ANY OBJECTS THAT MAY HAVE CAUSED THE GLASS…
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I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH WHEN I HEARD A LOUD EXPLOSION FOLLOWED BY THE SOUND OF BROKEN GLASS. I IMMEDIATELY PULLED OVER AND DISCOVERED THAT THE SUNROOF HAD EXPLODED. THERE WERE NO OTHER VEHICLES NEARBY WHEN THE SUN ROOF EXPLODED AND I DID NOT SEE OR FIND ANY OBJECTS THAT MAY HAVE CAUSED THE GLASS TO BREAK. THE REMAINING PARTS OF THE SUNROOF WERE DIRECTED OUTWARD FROM THE VEHICLE, INDICATING THAT IT HAD EXPLODED OUTWARD. IT WAS A HOT DAY (90+ DEGREES) AND THE AC WAS ON IN THE VEHICLE. AND WHEN THE SUNROOF BROKE THERE WAS A VERY LOUD EXPLOSIVE SOUND. IT IS ALSO INTERESTING TO NOTE THE THE GLASS WAS COMPLETELY SHATTERED INTO SMALL PIECES, MANY OF WHICH FELL INTO THE CABIN.
DRIVER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER WORKING DUE TO A MAZDA KNOWN ISSUE WITH THE LIGHT VISIBILITY HAS BEEN REDUCED WHICH INCREASES DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IMPOSE…
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DRIVER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER WORKING DUE TO A MAZDA KNOWN ISSUE WITH THE LIGHT VISIBILITY HAS BEEN REDUCED WHICH INCREASES DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR THE CONSUMER TO REPAIR AN OBVIOUS MANUFACTURER ERROR.
DAYTIME RUNNING LIGHT ON DRIVER'S SIDE WAS REPLACED IN DEC 2017 WHEN THE VEHICLE HAD 14,000 MILES. NOW THE DAYTIME RUNNING LIGHT ON THE PASSENGER'S IS BURNT OUT. THE DEALER WANTS $1,200 TO REPLACE IT. I THOUGHT LED IS SUPPOSED TO LAST "FOREVER". ALSO, THE AUTO BRIGHT DOESN'T WORK. DEALER WANTS TO $100 TO TROUBLESHOOT.
DRIVER SIDE LED DAYTIME RUNNING LIGHTS BEGAN TO DIM DIRECTLY AFTER WARRANTY EXPIRED, REDUCING DAYTIME VISIBILITY AND THEREFORE INCREASING DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS, AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS, AS IT IMPOSES A …
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DRIVER SIDE LED DAYTIME RUNNING LIGHTS BEGAN TO DIM DIRECTLY AFTER WARRANTY EXPIRED, REDUCING DAYTIME VISIBILITY AND THEREFORE INCREASING DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS, AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS, AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR THE CONSUMER TO REPAIR AN OBVIOUS MANUFACTURER ERROR.
LED DAYTIME RUNNING LAMPS FAILED,. LOST LEFT DRIVER SIDE DRL HEADLIGHT. ALSO NOTICING THE SAME SITUATION ON OTHER VEHICLES (SHOWN GOO AND FAILURE IN PICS)
DRIVER'S SIDE HEADLIGHT BEGAN SHOWING SIGNS OF MALFUNCTIONING (DIMNESS & FLICKERING) AFTER APPROXIMATELY 40,000 MILES. VEHICLE SHOWED NO WARNING OR MALFUNCTIONING LIGHTS ON THE DASHBOARD AS OTHER VEHICLES DO WHEN LIGHTS FAIL. THIS FAULT WOULD NEVER BE NOTICED BY AN AVERAGE DRIVER (MY COWORKER DRIVING IN FRONT OF ME CALLED ME TO …
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DRIVER'S SIDE HEADLIGHT BEGAN SHOWING SIGNS OF MALFUNCTIONING (DIMNESS & FLICKERING) AFTER APPROXIMATELY 40,000 MILES. VEHICLE SHOWED NO WARNING OR MALFUNCTIONING LIGHTS ON THE DASHBOARD AS OTHER VEHICLES DO WHEN LIGHTS FAIL. THIS FAULT WOULD NEVER BE NOTICED BY AN AVERAGE DRIVER (MY COWORKER DRIVING IN FRONT OF ME CALLED ME TO NOTIFY ME). ALTHOUGH THE HEADLIGHT WAS REPLACED UNDER THE CPO WARRANTY, THE COST TO REPLACE THIS HEADLIGHT IS $1,000. PROPERLY FUNCTIONING HEADLIGHTS ARE ESSENTIAL TO THE SAFETY OF THE DRIVER AND OTHER DRIVERS AS WELL. THE HEADLIGHTS ON THIS VEHICLE HAVE NUMEROUS REPORTED CASES AND NO RECALL HAS BEEN ISSUED FORCING OWNERS TO PAY THOUSANDS OUT OF POCKET FOR A KNOWN ISSUE (AS I WILL ONCE MY WARRANTY EXPIRES).
27.500 MILES I NOTICED MY PASSENGER DAY RUNNING LIGHT WAS DIMMER THEN THE DRIVERS AFTER A COUPLE OF DAYS IT PROGRESSES TO RAPID FLICKERING. ONLINE THERE ARE 100'S OF CONSISTENT REVIEWS OF THE EXACT PROBLEM HAPPENING TO THE ORIGINAL FACTORY HEADLAMP ASSEMBLY - K070-51-031C (LED HEADLIGHT RIGHT SIDE) - K070-51-041C (LED HEADLIGHT…
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27.500 MILES I NOTICED MY PASSENGER DAY RUNNING LIGHT WAS DIMMER THEN THE DRIVERS AFTER A COUPLE OF DAYS IT PROGRESSES TO RAPID FLICKERING. ONLINE THERE ARE 100'S OF CONSISTENT REVIEWS OF THE EXACT PROBLEM HAPPENING TO THE ORIGINAL FACTORY HEADLAMP ASSEMBLY - K070-51-031C (LED HEADLIGHT RIGHT SIDE) - K070-51-041C (LED HEADLIGHT LEFT SIDE), BUT AFTER A 1500$ PER HEADLAMP ASSEMBLY REPLACEMENT WITH THE NEWER VERSION UNIT(R) HEAD LAMP RIGHT WITH LED KA0G-51-031J - UNIT(L) HEAD LAMP LEFT WITH LED KA0G-51-041J THE PROBLEM SEEMS TO BE RESOLVED. ANOTHER THING TO NOTE IS WHEN I HAVE TO PAY FOR A REPLACEMENT THE NEW VERSION WILL BE LESS BRIGHT AND SLIGHTLY DIFFERENT COLOR WHICH WOULD BE ALMOST AS ANNOYING DISTRACTING TO OTHER DRIVERS AS THE FLICKERING DAY RUNNING LIGHT WHICH IN MY OPINION SHOULD BE RECALLED TO AVOID ANY SAFETY HAZARDS REGARDING THESE SPECIFIC FAULTY BATCH OF LIGHTS. PLEASE GOOGLE SEARCH CX-5 FLICKERING HEADLAMP AND SEE THE 100'S IF NOT 1000'S OF REVIEWS CLAIMING THE SAME. I REALLY WAS HOPING PUTTING THE MONEY INTO WHAT I THOUGHT WAS A SOLID VEHICLE WITH LED LIGHTING ALL THE WAY AROUND WOULD HELP ME STAY MORE SAFE ALTHOUGH ALL IT HAS DONE IS PUT OTHERS, AND MYSELF AT RISK AS WELL AS COSTING A LARGE AMOUNT OF MONEY. AND WITH THE RELEASE OF A NEW VERSION OF THE SAME LIGHT ONLY REINFORCES THE CLAIMS OF THE FAULTY BATCH OF LIGHTS. WHICH SHOULD LAST 55,000 HOURS OR A LIFETIME OF THE VEHICLE. THANKS FOR THE TIME AND CONSIDERATION FOR MY SAFETY ISSUES.
MY ALLSTATE REP TOLD ME THAT I HAVE 4 RECALLS
DAYTIME DRIVING LED STRIP IS BURNED OUT, DEALER WANTS $2400.00 FOR 2 NEW LED DAYTIME RUNNING LAMPS.
Official recalls
420V063000 · Exterior Lighting:headlights
Feb 6, 2020
Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
Consequence & remedy
Consequence: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
16V644000 · Structure:body:hatchback/liftgate
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
16V203000 · Steering
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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