← New search

2016 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2016 Mazda CX-5 are substantially higher than the model-year median of 133.

About this comparison →

When problems were reported

Mileage at the reported incident

335 reports with mileage · 175 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 161 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports10 fire reports13 injury reports

What owners actually said

510 reports
33,000 miles · Apr 22, 2019
Exterior Lighting

PASSENGER RUNNING LIGHT -HALO- STARTED FLICKERING/ DIMMING AND NOW IS COMPLETELY BURNT OUT WITH 33000 MILES ON VEHICLE. SAFETY HAZARD AND REPEATED ISSUE KNOWN BY MAZDA SHOULD BE ADDRESSED BY MAZDA. $1000+ TO REPLACE A LIGHT IS RIDICULOUS WHEN TYPICALLY LIGHTS CAN BE REPLACED VIA BULB REPLACEMENT, THIS LED IS A CLOSED ASSEMBLY …

Read full complaint

PASSENGER RUNNING LIGHT -HALO- STARTED FLICKERING/ DIMMING AND NOW IS COMPLETELY BURNT OUT WITH 33000 MILES ON VEHICLE. SAFETY HAZARD AND REPEATED ISSUE KNOWN BY MAZDA SHOULD BE ADDRESSED BY MAZDA. $1000+ TO REPLACE A LIGHT IS RIDICULOUS WHEN TYPICALLY LIGHTS CAN BE REPLACED VIA BULB REPLACEMENT, THIS LED IS A CLOSED ASSEMBLY AND REQUIRES DEALERSHIP REPLACEMENT. EVERY 2-3 YEARS OWNERS SHOULD PAY $3000 TO REPLACE HEADLIGHTS? REALLY!? NOT OK. THIS IS A FAULTY PART/DESIGN FLAW THAT CREATES SAFETY HAZARD WHEN USING RUNNING LIGHTS THAT ARE NOT FULLY OPERATIONAL, ESP IN THE PACNW WITH RAIN/POOR VISIBILITY.

NHTSA ODI #11202962

37,225 miles · Apr 22, 2019
Exterior Lighting

MANY 2016 MAZDA CX-5S ARE EXPERIENCING FAILURES OF ONE OR BOTH DAYTIME RUNNING LIGHTS. THESE ARE SEALED BEAM LIGHTS, SO IT COSTS ALMOST $1000 TO REPLACE AND ARE NOT COVERED BY ORIGINAL OR EXTENDED WARRANTY. RUNNING LIGHTS ARE A SAFETY FEATURE - SHOULDN'T THIS BE A RECALL ITEM? MY PASSENGER SIDE WENT OUT AT JUST OVER 37,000 MILES…

Read full complaint

MANY 2016 MAZDA CX-5S ARE EXPERIENCING FAILURES OF ONE OR BOTH DAYTIME RUNNING LIGHTS. THESE ARE SEALED BEAM LIGHTS, SO IT COSTS ALMOST $1000 TO REPLACE AND ARE NOT COVERED BY ORIGINAL OR EXTENDED WARRANTY. RUNNING LIGHTS ARE A SAFETY FEATURE - SHOULDN'T THIS BE A RECALL ITEM? MY PASSENGER SIDE WENT OUT AT JUST OVER 37,000 MILES - JUST AFTER THE 3-YEAR / 36,000 MILE WARRANTY, BUT I PURCHASED AN EXTENDED WARRANTY. NEITHER COVER THE PROBLEM.

NHTSA ODI #11202943

44,000 miles · Apr 10, 2019
Air BagsCrashInjury

TL* THE CONTACT OWNED A 2016 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER CRASHED INTO A YIELD SIGN. DURING THE CRASH, THE YIELD SIGN CAME THROUGH THE FRONT WINDSHIELD. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE; HOWEVER, THE AIR BAG DID NOT IMMEDIATELY DEPLOY. THE CONTACT INDICATED THAT THE AIR BAG DEPLO…

Read full complaint

TL* THE CONTACT OWNED A 2016 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER CRASHED INTO A YIELD SIGN. DURING THE CRASH, THE YIELD SIGN CAME THROUGH THE FRONT WINDSHIELD. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE; HOWEVER, THE AIR BAG DID NOT IMMEDIATELY DEPLOY. THE CONTACT INDICATED THAT THE AIR BAG DEPLOYED MOMENTS AFTER THE CRASH OCCURRED. THE DRIVER SUSTAINED A LEFT ARM LACERATION THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI #11195355

38,921 miles · Apr 9, 2019
Exterior Lighting

DRIVERS SIDE RUNNING LIGHT NOT WORKING. DEALER REPLACED AFTER 37 MONTHS 38921 MILAGE. ONE YEAR OUT OF WARRANTY. CAR WAS STATIONARY WHEN I NOTICED PROBLEM.

NHTSA ODI #11195024

80,000 miles · Apr 8, 2019
Air BagsCrash

I WAS INVOLVED IN THE CLASSIC TEE BONE SITUATION. I HIT THE CAR ON THE PASSENGER SIDE OF THE VEHICLE AND THE FRONT OF MY CAR WAS DAMAGED. I WAS ON A CITY STREET GOING APPROXIMATELY 35 MPH AND SLAMMED ON THE BRAKES FOR APPROXIMATELY ONE CAR LENGTH BEFORE THE COLLISION HAPPENED. THEIR AIR BAGS INFLATED MINE DID NOT.

NHTSA ODI #11194835

60,000 miles · Apr 4, 2019
Power Train

PURCHASED WITH JUST 50K MILES. TOOK TO MAZDA FOR SERVICE LIGHT. NOTIFIED THE DIFFERENTIAL NEEDED REPLACEMENT CITING 2 TB (10155436 AND 10145248) CLEARLY IDENTIFYING THE ROOT CAUSE AS DEFECT IN MANUFACTURING. FURTHER INVESTIGATION PROVIDED CLEAR PROOF OF MAZDA'S ASSESSMENT WITH THE DIFFERENTIAL AND POINTING TO THE TB'S AS CASE FO…

Read full complaint

PURCHASED WITH JUST 50K MILES. TOOK TO MAZDA FOR SERVICE LIGHT. NOTIFIED THE DIFFERENTIAL NEEDED REPLACEMENT CITING 2 TB (10155436 AND 10145248) CLEARLY IDENTIFYING THE ROOT CAUSE AS DEFECT IN MANUFACTURING. FURTHER INVESTIGATION PROVIDED CLEAR PROOF OF MAZDA'S ASSESSMENT WITH THE DIFFERENTIAL AND POINTING TO THE TB'S AS CASE FOR THE CLAIM APPROVAL. PICTURES SHOW YEAR'S LONG BUILDUP OF RUST, BROKEN COUPLERS, WATER CONTAMINATED OIL, METAL SHAVING. ALL REFLECTIVE OF THE DAMAGE CREATED BY THE DEFECTIVE DESIGN INDICATED IN THE TB. THE WARRANTY CLAIM WAS DENIED BECAUSE OF THE RELATED ISSUES WITH THE DEFECTIVE SEAL ALLOWING DAMAGE TO THE DIFFERENTIAL AND RELATED PARTS. ALSO EFFECTIVELY VOIDED MY POWER-TRAIN WARRANTY COVERAGE. THIS PRESENTS A HAZARD OPERATING THE VEHICLE AT CERTAIN SPEEDS WITH BROKEN METAL PARTS IN THE TRANSFER GEARS. I THINK IT REQUIRES A RECALL BECAUSE IT IS INEVITABLE WATER, RAIN, SNOW, EVEN A CAR WASHES WILL GET INTO THE SYSTEM BECAUSE OF THE FAULTY DESIGN. FACTS: VEHICLE HAD PRIOR MAZDA SERVICE AND THERE IS NO EVIDENCE TO SUPPORT MAZDA PRESENTED THE REPAIR OPTION PRIOR TO THE DASH LIGHT APPEARING. MAZDA HAS NO SERVICE OR WARRANTY CHECKS IN PLACE THAT DETECTS THE DAMAGE. THE TIME IT TAKES FOR THAT LEVEL OF RUST BUILD UP TO ACCRUE IS SELF-EVIDENT THIS IS MAJOR SAFETY ISSUE THAT SHOULD REQUIRE A RECALL BUT ALSO A MATTER OF ETHICS AND INTEGRITY. WATER IN YOUR REAR AXLE WILL UNDOUBTEDLY CAUSE FAILURE TO SEALED MECHANICAL COMPONENTS. MAZDA WAS AWARE OF THIS ISSUE FOR YEARS YET DOES NOT OFFER THE CONSUMER ANY ADDITIONAL COVERAGE OR ANY WAY TO PROTECT THEMSELVES FROM A HEFTY REPAIR COSTS OR RISK OF HARM DUE TO THIS FAILURE. THE VEHICLE ITSELF HOLDS EVIDENCE OF DRIVE-TRAIN AND ITS WARNING SYSTEM ARE BOTH DEFECTIVE BECAUSE THE HISTORIC ERROR CODES/MILEAGE IN ITS INTERNAL MEMORY. THE SYSTEM FAILED ALERTING THE ISSUES WELL AFTER THE MANUFACTURER'S WARRANTY EXPIRED.

NHTSA ODI #11193933

50,000 miles · Apr 3, 2019
Exterior Lighting

THE LED HALO LIGHT IN THE FRONT HEADLAMPS WENT COMPLETELY OUT ON ONE SIDE AND FLICKERS ON THE OTHER SIDE. THE REPAIR IS $1000 PER SIDE AND ISN'T COVERED BY WARRANTY. THIS IS A SAFETY ISSUE AND MAZDA KNOWS IT . MULTIPLE PEOPLE ARE HAVING THE SAME EXACT ISSUE AROUND THE SAME TIME. THERE IS A MANUFACTURER'S DEFECT AND THERE NEED…

Read full complaint

THE LED HALO LIGHT IN THE FRONT HEADLAMPS WENT COMPLETELY OUT ON ONE SIDE AND FLICKERS ON THE OTHER SIDE. THE REPAIR IS $1000 PER SIDE AND ISN'T COVERED BY WARRANTY. THIS IS A SAFETY ISSUE AND MAZDA KNOWS IT . MULTIPLE PEOPLE ARE HAVING THE SAME EXACT ISSUE AROUND THE SAME TIME. THERE IS A MANUFACTURER'S DEFECT AND THERE NEEDS TO BE A SAFETY RECALL. NO ONE CAN OR WILL PAY THAT KIND OF MONEY FOR A LIGHT BULB. THE PROBLEM IS PROLIFIC AND NEEDS TO BE ADDRESSED.

NHTSA ODI #11193692

59,000 miles · Apr 2, 2019
Power Train

WHILE ACCELERATING OR DECELERATING THE RPMS WILL JUMP NEARLY 1,000RPMS BEFORE DECREASING TO ITS NORMALLY EXPECTED LEVELS. THIS RESULTS IN JUMPS AND STUTTERS IN THE TRANSMISSION. ADDITIONALLY, WHILE SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION TAKES SEVERAL SECONDS TO ENGAGE RESULTING IN A VEHICLE THAT LINGERS IN NEUTRAL. THIS…

Read full complaint

WHILE ACCELERATING OR DECELERATING THE RPMS WILL JUMP NEARLY 1,000RPMS BEFORE DECREASING TO ITS NORMALLY EXPECTED LEVELS. THIS RESULTS IN JUMPS AND STUTTERS IN THE TRANSMISSION. ADDITIONALLY, WHILE SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION TAKES SEVERAL SECONDS TO ENGAGE RESULTING IN A VEHICLE THAT LINGERS IN NEUTRAL. THIS MAKES THE VEHICLE FREE ROLL BACKWARDS FOR SEVERAL SECONDS BEFORE POPPING INTO DRIVE WHICH RESULTS IN INCREASED PRESSURE IN THE DRIVETRAIN.

NHTSA ODI #11193466

45,000 miles · Mar 31, 2019
Exterior Lighting

PASSENGER SIDE DAYLIGHT RUNNING LIGHTS DIED.

NHTSA ODI #11192732

48,000 miles · Mar 27, 2019
Exterior Lighting

MAZDA CX-5 GRAND TOURING LED DAYTIME RUNNING LIGHTS ARE DIM ON DRIVER SIDE AFTER ONLY 48,000 MILES. OUTSIDE OF 36K MILE WARRANTY. MY UNDERSTANDING IS THAT MANY OF THESE LED HEADLIGHTS ARE DEFECTIVE AND NUMEROUS OWNERS ARE HAVING SIMILAR ISSUES AFTER 40K MILES.

NHTSA ODI #11191791

Official recalls

4

20V063000 · Exterior Lighting:headlights

Feb 6, 2020

Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.

Consequence & remedy

Consequence: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems