IllustrationSHIFTER POSITION SWITCH NEEDS TO BE REPLACED. AFTER THE CAR IS IN PARK AND THE IGNITION IS TURNED OFF, THE CAR'S ACCESSORIES STAY ON.
2014 Mazda CX-5
Owner reports · Recalls · Investigations
More warning signs than most CX-5 years
Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1000–25K
5825–50K
6950–75K
3275–100K
19100–150K
3150K+
281 reports with mileage · 96 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports4 injury reports
What owners actually said
377 reportsCAR WILL NOT POWER OFF EVEN AFTER MULTIPLE ATTEMPTS RADIO WILL STAY ON MAY TAKE UP TO 20 TIMES RESTARTING AND TURN OFF CAR FOR IT TO COMPLETELY SHUT DOWN
WHEN I PLACE MY GEAR SHIFTER INTO THE PARK POSITION, THE ENGINE TURNS OFF, BUT RADIO REMAINS ON. I THEN HAVE TO TURN THE CAR BACK ON, JIGGLE THE GEAR SHIFTER AGAIN, THEN EVERYTHING WILL TURN OFF. BEFORE I REALIZED WHAT THE PROBLEM WAS, MY CAR BATTERY DIED SEVERAL TIMES, AND EVENTUALLY HAD TO REPLACE IT. IT IS OCCURRING MORE OFT…
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WHEN I PLACE MY GEAR SHIFTER INTO THE PARK POSITION, THE ENGINE TURNS OFF, BUT RADIO REMAINS ON. I THEN HAVE TO TURN THE CAR BACK ON, JIGGLE THE GEAR SHIFTER AGAIN, THEN EVERYTHING WILL TURN OFF. BEFORE I REALIZED WHAT THE PROBLEM WAS, MY CAR BATTERY DIED SEVERAL TIMES, AND EVENTUALLY HAD TO REPLACE IT. IT IS OCCURRING MORE OFTEN AND I'M WORRIED THAT I WILL BE STRANDED SOMEWHERE AND NOT BE ABLE TO COMPLETELY TURN THE CAR OFF.
WHEN THE CAR IS IN PARK POSITION AND I GO TO HIT THE POWER BUTTON TO TURN THE CAR OFF; I GET A MESSAGE THAT STATES I MUST PUT THE CAR IN PARK. THE ENGINE IS WILL TURN OFF BUT ALL ELECTRICAL FEATURES (RADIO, LIGHTS, ETC.) ARE STILL ON. IT WILL NOT ALLOW ME TO LOCK THE DOORS IN THIS STATE. THIS IS HAPPENING WHEN I ATTEMPT TO TURN …
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WHEN THE CAR IS IN PARK POSITION AND I GO TO HIT THE POWER BUTTON TO TURN THE CAR OFF; I GET A MESSAGE THAT STATES I MUST PUT THE CAR IN PARK. THE ENGINE IS WILL TURN OFF BUT ALL ELECTRICAL FEATURES (RADIO, LIGHTS, ETC.) ARE STILL ON. IT WILL NOT ALLOW ME TO LOCK THE DOORS IN THIS STATE. THIS IS HAPPENING WHEN I ATTEMPT TO TURN OFF THE CAR.
VEHICLE'S ELECTRONICS WILL NOT SHUT OFF WHEN TRANSAXLE IS PLACED IN PARK. VEHICLE OFTEN REQUIRES THAT OPERATOR PUSH TRANSAXLE FAR TO THE LEFT AND THEN ATTEMPT TO SHUT OFF. SOMETIMES THIS WORKS. OTHER TIMES IT DOES NOT. IF NOT CAREFUL, BATTERY WILL DRAIN AND STRAND OPERATOR WHERE PARKED.
CAR WILL NOT COMPLETELY SHUT OFF WHEN PUT IN PARK. THIS IS A PUSH TO START CAR AND THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS EVEN THOUGH THE CAR HAS NO OTHER ISSUES. I AM UNABLE TO LOCK CAR.
SENSOR ISSUES. WE HAVE HAD NUMEROUS SENSOR ISSUES WITH THE CAR INCLUDING NOT BEING ABLE TO TURN OFF THE IGNITION WHEN IN PARK. MOST RECENT PROBLEM IS THE SENSOR DOES NOT SEE THAT THE CAR IS IN "P", SO IT WILL NOT ALLOW THE CAR TO BE TURNED OFF. VERY DANGEROUS! NUMEROUS COMPLAINTS TO DEALERSHIPS, BUT THEY WILL NOT PAY TO FIX PROB…
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SENSOR ISSUES. WE HAVE HAD NUMEROUS SENSOR ISSUES WITH THE CAR INCLUDING NOT BEING ABLE TO TURN OFF THE IGNITION WHEN IN PARK. MOST RECENT PROBLEM IS THE SENSOR DOES NOT SEE THAT THE CAR IS IN "P", SO IT WILL NOT ALLOW THE CAR TO BE TURNED OFF. VERY DANGEROUS! NUMEROUS COMPLAINTS TO DEALERSHIPS, BUT THEY WILL NOT PAY TO FIX PROBLEM. IT'S A VERY COMMON ISSUE WITH THESE VEHICLES, AND THIS IS ACKNOWLEDGE BY MAZDA, BUT THEY REFUSE TO REPAIR IT WITHOUT A HEFTY PRICE TAG.
THE DRIVER SIDE REARVIEW MIRROR VIBRATES VIOLENTLY AND BLURS VISIBILITY AT SPEEDS HIGHER THAN 50 MPH. A TSB HAS BEEN ISSUED FOR THIS ISSUE, BUT MAZDA REFUSES TO REPAIR IT FOR CERTIFIED PREOWNED VEHICLES EVEN THOUGH THIS IS A MANUFACTURING DEFECT AND IS VERY DISTRACTING DURING DRIVING ON THE HIGHWAY. I HAVE TO LOOK AT THE MIRROR …
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THE DRIVER SIDE REARVIEW MIRROR VIBRATES VIOLENTLY AND BLURS VISIBILITY AT SPEEDS HIGHER THAN 50 MPH. A TSB HAS BEEN ISSUED FOR THIS ISSUE, BUT MAZDA REFUSES TO REPAIR IT FOR CERTIFIED PREOWNED VEHICLES EVEN THOUGH THIS IS A MANUFACTURING DEFECT AND IS VERY DISTRACTING DURING DRIVING ON THE HIGHWAY. I HAVE TO LOOK AT THE MIRROR FOR A LONGER TIME TO MAKE SURE THE ROAD IS CLEAR, WHICH IS A HIGHER RISK TO MY SAFETY.
WHEN PUTTING THE VEHICLE IN PARK THE ENGINE WILL NOT CUT OFF AM BEING TOLD IT IS THE SHIFTER POSITION SWITCH THIS IS HAPPENING SEVERAL TIMES. WHEN ATTEMPTING TO SHUT OFF VEHICLE WHILE IN PARK. IT DOES NOT MATTER WHERE IT IS PARKED HAS BEEN HAPPENING FOR AT LEAST 3-4 MONTHS
HUNDREDS OF PEOPLE COMPLAIN ONLINE ABOUT THE SAME PROBLEM: THE CAR DOES NOT TURN OFF WHEN PUSHING 'START' BUTTON BEING ON 'PARKING'. THE ENGINE DOES TURN OFF, BUT ELECTRONICS STAYS ON AND THE CAR CAN'T BE LEFT OR LOCKED. ACCORDING TO ONLINE DISCUSSIONS, THIS IS ABOUT DEFECTIVE SENSOR, WHICH IS SUPPOSED TO RECOGNIZE THAT THE CAR …
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HUNDREDS OF PEOPLE COMPLAIN ONLINE ABOUT THE SAME PROBLEM: THE CAR DOES NOT TURN OFF WHEN PUSHING 'START' BUTTON BEING ON 'PARKING'. THE ENGINE DOES TURN OFF, BUT ELECTRONICS STAYS ON AND THE CAR CAN'T BE LEFT OR LOCKED. ACCORDING TO ONLINE DISCUSSIONS, THIS IS ABOUT DEFECTIVE SENSOR, WHICH IS SUPPOSED TO RECOGNIZE THAT THE CAR IS ON 'PARKING', AND IT HAPPENS FOR DIFFERENT MAZDA MODELS STARTING FROM 2013. THEY RECOGNIZE THE DEFECT BUT STILL WANT CUSTOMERS TO PAY FOR THE PART AND REPAIR. HOPEFULLY, THERE ARE ENOUGH COMPLAINS ABOUT THIS ISSUE TO INITIATE A RECALL.
Official recalls
316V644000 · Structure:body:hatchback/liftgate
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
16V203000 · Steering
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.