2014 Mazda CX-5

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE FAILED TO TURN OFF WHEN THE KEYLESS IGNITION BUTTON WAS DEPRESSED. THE CONTACT STATED THAT THE BUTTON HAD TO BE DEPRESSED SEVERAL TIMES UNTIL THE ENGINE TURNED OFF. THE INSTRUMENT PANEL GAUGES WOULD STILL FUNCTION AND THE GREEN IGNITION LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED AND WAS SCHEDULED FOR MAINTENANCE AT RAY BRANDT MAZDA (1884 WESTBANK EXPY, HARVEY, LA 70058, (504) 372-6131). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

WHEN PLACED IN PARK AND TURNED OFF, IT'S NOT ALL THE WAY OFF. RADIO AND ACCESSORIES ARE STILL ON. ONLY WAY I'VE FOUND TO FIX IS TO RE START IT, TAKE IT OUT OF PARK, THEN PUT IT BACK IN PARK AND TURN IT OFF AGAIN. FOUNDS LOTS OF OTHER POSTS ABOUT THIS AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849. BEEN HAPPENING SEVERAL TIMES A WEEK FOR ABOUT 2 MONTHS. CALLED MAZDA AND THEY SAY THEY DON'T KNOW ANYTHING ABOUT IT.

THE VEHICLE DOES NOT TOTALLY SHUT DOWN WHEN THE VEHICLE IS PLACED IN PARK AND THE STARTER BUTTON IS PRESSED. THE ENGINE WILL SHUT OFF BUT DEFAULTS TO ACCESSORY MODE LEAVING THE RADIO ON. PRIOR TO THIS OCCURRENCE, THE VEHICLE HAD SAT OUTSIDE IN EXTREMELY HOT WEATHER WITH THE OUTSIDE TEMPERATURE BEING 99 DEGREES FOR APPROXIMATELY 6 HOURS. SEVERAL ATTEMPTS TO TURN ON THEN TURN OFF VEHICLE DID NOT REMEDY THIS. THE FINAL ATTEMPT WAS TO START THE VEHICLE AND DRIVE THE VEHICLE AROUND THE BLOCK WITH THE AIR CONDITIONER ON AT THE HIGHEST LEVEL. UPON RETURN TO THE RESIDENCE, THE VEHICLE WAS PLACED IN PARK AND THE STARTER BUTTON PRESSED AND THE VEHICLE DID SHUT DOWN COMPLETELY.

AFTER PARKED, WHEN TURNING THE CAR OFF WITH THE PUSH BUTTON, THE ENGINE WILL SHUT OFF, BUT THE ELECTRICAL SYSTEM WILL REMAIN ON (INCLUDING THE RADIO AND THE DASHBOARD). IF I TRY TO OPEN THE DOOR, THE CAR WILL BEEP AT ME, AND IF I LEAVE IT LIKE THIS, THE CAR WILL DRAIN THE BATTERY. I HAVE TO TURN THE CAR BACK ON, SHIFT GEARS, PUT IT BACK IN PARK AND TRY TURNING IT OFF AGAIN TO GET IT TO FULLY TURN OFF. SOMETIMES I HAVE TO DO THIS MULTIPLE TIMES. I HAVE READ ON FORUMS THAT THIS IS A COMMON PROBLEM, AND MAZDA IS NOT DOING ANYTHING TO REMEDY THIS SITUATION.

HAPPENING MORE FREQUENTLY, THE CAR WILL NOT SHUT OFF: ENGINE SHUTS DOWN, BUT CENTER CONSOLE (RADIO CONSOLE) DOES NOT SHUT OFF EVEN WHEN IN PARK. STARTING THE CAR UP AGAIN, SHIFTING TO ANOTHER GEAR, PUTTING BACK INTO PARK AND THEN ATTEMPTING TO TURN OFF AGAIN USUALLY FIXES ISSUE BUT CAN TAKE UP TO 10X TO ACCOMPLISH! IF YOU DON'T GET THE RADIO TO SHUT OFF, THE BATTERY WILL DIE.

SUNROOF GLASS EXPLOSION SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING 65 MPH ON AN EMPTY HIGHWAY. INTERNAL SUNROOF COVER SHIELDED ANY DEBRIS. OUTSIDE CONDITIONS: CLOUDY DAY, AROUND 85 DEGREES AND HUMID. RAIN IN FORECAST. OTHER DETAILS: SPEED LIMIT WAS 70 MPH. GLASS SHATTERED AND A PORTION BLEW UP AND OUT OF THE VEHICLE. NO OTHER VEHICLES WERE PRESENT. EXTREMELY LOUD BOOM FOLLOWED BY SOUND OF AIR FLOWING INTO VEHICLE (LIKE AN OPEN WINDOW). WHEN OPENING THE COVER TO SEE WHAT IT WAS, PIECES OF GLASS FELL INTO THE VEHICLE. CURRENTLY UNDERGOING GETTING REPAIRS UNDER INSURANCE.

ON THREE OCCASIONS, WHILE PARKING MY VEHICLE AND REVERSING OUT OF A PARKING SPOT, MY VEHICLE SLIPPED AND AUTOMATICALLY ACCELERATED FORWARD WITHOUT ME PRESSING THE GAS PEDAL. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2018 WHILE I WAS ATTEMPTING TO PARK MY VEHICLE AND IT AUTOMATICALLY ACCELERATED WITHOUT ME PRESSING THE GAS PEDAL AND CAUSED ME TO CRASH INTO 2 POLES THAT WHERE PLACED IN FRONT OF A DOORWAY IN THE PARKING LOT. THE SECOND ISSUE I HAVE WITH THIS VEHICLE IS THE POWER BUTTON ON THE IGNITION WILL NOT TURN OFF WHEN I PRESS THE OFF BUTTON. IN ORDER FOR THE POWER TO TURN OFF, I HAVE TO CONTINUOUSLY PRESS THE BRAKE, MOVE THE PARKING GEAR BACK AND FORTH AND PRESS THE IGNITION BUTTON SEVERAL TIMES BEFORE THE POWER SHUTS OFF.