SkipThatYearREAL DATA. SMARTER CAR DECISIONS.
← New search

2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

About this comparison →
377Owner complaints

Model-year median: 133

3Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
1
2012194
2013377
2014133
2015510
2016148
2017
Compare all CX-5 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
132Visibility/wiper
61Unknown Or Other
58Power Train
50Engine
39
All reported categories
Structure
32Visibility
28Service Brakes
22Electronic Stability Control (esc)
12Vehicle Speed Control
9Air Bags
8Exterior Lighting
8Steering
7Fuel/propulsion System
6Seats
5Suspension
5Latches/locks/linkages
3Wheels
2Fuel System, Gasoline
1Seat Belts
1Service Brakes, Hydraulic
1Tires
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Seats complaints

5 reports
Clear category filter
63,000 miles · Oct 12, 2019
Seats

THE DRIVER'S SEAT AUTOMATIC FRONT-TO-BACK ADJUSTMENT BECAME ABRUPTLY NON-FUNCTIONAL ON THE LEFT SIDE, MAKING IT IMPOSSIBLE TO ADJUST THE SEAT TO ACHIEVE A SAFE DRIVING POSITION. THIS WAS NOTED WHILE THE CAR WAS PARKED. NO ACCIDENT HAD OCCURRED AND NO DEBRIS WAS NOTED IN THE TRACK. THE DEALER (NELSON MAZDA COOL SPRINGS) NOTED THA…

Read full complaint

THE DRIVER'S SEAT AUTOMATIC FRONT-TO-BACK ADJUSTMENT BECAME ABRUPTLY NON-FUNCTIONAL ON THE LEFT SIDE, MAKING IT IMPOSSIBLE TO ADJUST THE SEAT TO ACHIEVE A SAFE DRIVING POSITION. THIS WAS NOTED WHILE THE CAR WAS PARKED. NO ACCIDENT HAD OCCURRED AND NO DEBRIS WAS NOTED IN THE TRACK. THE DEALER (NELSON MAZDA COOL SPRINGS) NOTED THAT THE BOLTS/NUTS WERE COMPLETELY BROKEN. DEFECT SEEMS SIMILAR TO THE DEFECT DESCRIBED WITH MAZDA, 2, 3 AND 6 DRIVERS SEATS RECALLED IN 2017. *TR CONSUMER STATED I WANTED TO ADD ADDITIONAL INFORMATION TO MY COMPLAINT. I HAVE SINCE COME UPON THIS LINK THAT I BELIEVE DESCRIBES WHAT HAPPENED TO MY SEAT: HTTPS://MAZDA.OEMDTC.COM/511/FRONT-POWER-SEATS-DO-NOT-SLIDE-BACK-AND-FORTH-2013-2016-MAZDA THIS APPEARS TO DESCRIBE A KNOWN MANUFACTURER DEFECT IN DESIGN THAT HAS BEEN ELIMINATED WITH A NEW SEAT BASE DESIGN, THAT IMPACTS DRIVER SAFETY.*JB

NHTSA ODI #11268090

39,000 miles · Jun 20, 2018
SeatsUnknown Or Other

THE MOTOR ON THE DRIVER SEAT IS BROKEN AND ALLOWS ONLY ONE SIDE OF THE SEAT TO MOVE FORWARD AND THE CAR DOESN'T FULLY TURN OFF WHEN PLACED IN PARK BECAUSE OF A GEAR SHIFT ISSUE.

NHTSA ODI #11102728

45,000 miles · Apr 25, 2018
Seats

LATCH ON THE DRIVER-SIDE, REAR FOLDING SEAT WON'T ENGAGE. I FOLDED THE SEAT-BACK FORWARD TO CREATE MORE CARGO ROOM. AFTERWARD, WHEN I FOLDED IT UPRIGHT THE LATCH THAT IS SUPPOSED TO LOCK IT IN AN UPRIGHT POSITION WOULD NOT ENGAGE. I TRIED MANY TIMES TO HAVE IT LATCH AND LOCK, BUT IT WOULD NOT DO SO AND IT JUST FLOPPED FORWAR…

Read full complaint

LATCH ON THE DRIVER-SIDE, REAR FOLDING SEAT WON'T ENGAGE. I FOLDED THE SEAT-BACK FORWARD TO CREATE MORE CARGO ROOM. AFTERWARD, WHEN I FOLDED IT UPRIGHT THE LATCH THAT IS SUPPOSED TO LOCK IT IN AN UPRIGHT POSITION WOULD NOT ENGAGE. I TRIED MANY TIMES TO HAVE IT LATCH AND LOCK, BUT IT WOULD NOT DO SO AND IT JUST FLOPPED FORWARD. I WENT ON-LINE AND FOUND THAT OTHER CX-5 OWNERS HAVE HAD THE SAME PROBLEM. THIS CREATES A SAFETY ISSUE FOR PERSONS RIDING IN THE REAR SEAT.

NHTSA ODI #11090112

34,000 miles · Jun 26, 2017
Seats

ALL SEATS STARTED PRODUCING A SQUEAKING NOISE AFTER A COUPLE OF YEARS OF USE.

NHTSA ODI #11001500

30,000 miles · Oct 10, 2015
Seats

DRIVER SIDE SEAT STARTED GETTING HOT WHILE DRIVING BUT SWITCH WAS NOT ON. HAD TO STOP CAR AND WAIT FOR SEAT TO COOL OFF. THIS HAS HAPPENED 2 TIMES SO FAR. DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR.

NHTSA ODI #10781232

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems

Mazda CX-5 electrical problems →