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2014 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.

About this comparison →

When problems were reported

Mileage at the reported incident

281 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

What owners actually said

377 reports
45,000 miles · Apr 25, 2018
Seats

LATCH ON THE DRIVER-SIDE, REAR FOLDING SEAT WON'T ENGAGE. I FOLDED THE SEAT-BACK FORWARD TO CREATE MORE CARGO ROOM. AFTERWARD, WHEN I FOLDED IT UPRIGHT THE LATCH THAT IS SUPPOSED TO LOCK IT IN AN UPRIGHT POSITION WOULD NOT ENGAGE. I TRIED MANY TIMES TO HAVE IT LATCH AND LOCK, BUT IT WOULD NOT DO SO AND IT JUST FLOPPED FORWAR…

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LATCH ON THE DRIVER-SIDE, REAR FOLDING SEAT WON'T ENGAGE. I FOLDED THE SEAT-BACK FORWARD TO CREATE MORE CARGO ROOM. AFTERWARD, WHEN I FOLDED IT UPRIGHT THE LATCH THAT IS SUPPOSED TO LOCK IT IN AN UPRIGHT POSITION WOULD NOT ENGAGE. I TRIED MANY TIMES TO HAVE IT LATCH AND LOCK, BUT IT WOULD NOT DO SO AND IT JUST FLOPPED FORWARD. I WENT ON-LINE AND FOUND THAT OTHER CX-5 OWNERS HAVE HAD THE SAME PROBLEM. THIS CREATES A SAFETY ISSUE FOR PERSONS RIDING IN THE REAR SEAT.

NHTSA ODI #11090112

70,000 miles · Apr 23, 2018
Electrical SystemPower Train

CAR WILL NOT TURN OFF WHEN BRAKE IS PRESSED, CAR IS IN PARK AND I HIT THE POWER OFF BUTTON. LEAVING CAR RUNNING IN GARAGE - VERY UNSAFE. NOT THE ONLY ONE... HERE IS A LINK TO SITE WITH 100'S OF PEOPLE WITH SAME ISSUES. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849

NHTSA ODI #11089712

66,938 miles · Mar 6, 2018
Electrical SystemPower Train

CHECK ENGINE LIGHT AND A/T WARNING LIGHT REMAIN ON. UNEXPECTED ISSUE DOES NOT APPEAR TO HAVE ANY CAUSE THAT IS BASED ON DRIVER USAGE OF VEHICLE. OEM BLOGS FOR VARIOUS OWNERS OF THIS MODEL APPEAR TO HAVE SIMILAR ISSUES. MANUFACTURER IS CHARGING CUSTOMERS TO UPDATE THE TCM AND PCM CODES ON PROGRAMMING BOARDS, FOR AN ISSUE IT IS…

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CHECK ENGINE LIGHT AND A/T WARNING LIGHT REMAIN ON. UNEXPECTED ISSUE DOES NOT APPEAR TO HAVE ANY CAUSE THAT IS BASED ON DRIVER USAGE OF VEHICLE. OEM BLOGS FOR VARIOUS OWNERS OF THIS MODEL APPEAR TO HAVE SIMILAR ISSUES. MANUFACTURER IS CHARGING CUSTOMERS TO UPDATE THE TCM AND PCM CODES ON PROGRAMMING BOARDS, FOR AN ISSUE IT IS AWARE OF. CODES APPEAR TO ARISE RANDOMLY, AND NOT AS PART OF VEHICLE BEING IN MOTION.

NHTSA ODI #11076518

23,033 miles · Feb 27, 2018
Electrical System

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS STARTED, THE IGNITION REMAINED IN THE ON POSITION. OVER THE COURSE OF TIME, THE CONTACT HAD TO REPLACE THE BATTERY DUE TO THE FAILURE. NORTH SHORE MAZDA (84 NEWBURY ST, DANVERS, MA 01923, (978) 619-0220) WAS CONTACTED. THE CONTACT WAS INFORMED THA…

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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS STARTED, THE IGNITION REMAINED IN THE ON POSITION. OVER THE COURSE OF TIME, THE CONTACT HAD TO REPLACE THE BATTERY DUE TO THE FAILURE. NORTH SHORE MAZDA (84 NEWBURY ST, DANVERS, MA 01923, (978) 619-0220) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN; HOWEVER, THE DEALER WAS NOT OBLIGATED TO REPAIR THE VEHICLE AND STATED THAT IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON 02/27/2018 AND REFUSED TO AUTHORIZE THE NECESSARY REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 23,033. *TT *TR

NHTSA ODI #11075171

54,000 miles · Feb 25, 2018
Electronic Stability Control (esc)EnginePower Train

I WAS DRIVING ON A MAIN ROAD AND ALL OF A SUDDEN IT SEEMS AS IF THE CAR LOST POWER (2014 MAZDA CX-5 GRAND TOURING). I COULD NOT ACCELERATE AND A LOT OF THE LIGHTS ON THE DASH LIT UP (TPMS, TRACTION CONTROL, CHECK ENGINE LIGHT). THANKFULLY I WAS ONLY A MILE FROM HOME AND WAS ABLE TO TURN AROUND AND MAKE IT HOME, BUT I COULD HAVE …

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I WAS DRIVING ON A MAIN ROAD AND ALL OF A SUDDEN IT SEEMS AS IF THE CAR LOST POWER (2014 MAZDA CX-5 GRAND TOURING). I COULD NOT ACCELERATE AND A LOT OF THE LIGHTS ON THE DASH LIT UP (TPMS, TRACTION CONTROL, CHECK ENGINE LIGHT). THANKFULLY I WAS ONLY A MILE FROM HOME AND WAS ABLE TO TURN AROUND AND MAKE IT HOME, BUT I COULD HAVE BEEN IN A SERIOUS ACCIDENT WITH MY INFANT IN THE CAR AS I WAS ABOUT TO GET ON THE HIGHWAY. I WAS ONLY ABLE TO GO ABOUT 10 MPH, CAR KEPT REVVING, SPUTTERING AND VIBRATING. ONCE I GOT HOME I SHUT THE CAR OFF FOR A FEW MINUTES. IT STARTS NO PROBLEM BUT SAME LIGHTS KEEP FLASHING AND I FEEL THE WHOLE CAR VIBRATING, I DON'T FEEL SAFE IF THIS CAR. THIS IS A SERIOUS SAFETY ISSUE, CAR IS ONLY 3 YEARS OLD WITH 50,000 MILES ON IT, IT IS NOT NORMAL FOR A CAR TO COMPLETELY LOSE POWER TO THE POINT WHERE IT ALMOST COMES TO A COMPLETE STOP. MAZDA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT BECAUSE OF THIS!

NHTSA ODI #11074704

75,000 miles · Jan 9, 2018
Electrical System

ACCELERATED FROM A TRAFFIC LIGHT AND CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON AND CAR WOULD NOT ACTUALLY ACCELERATE. LUCKILY I WAS IN FRONT OF MY WORKPLACE, BUT EARLIER DURING THE DRIVE, THE BLUETOOTH CONSOLE POWERED COMPLETELY DOWN AND RESTARTED ITSELF. NOT SURE IF ELECTRICAL OR WHAT. VERY SCARY.

NHTSA ODI #11061351

84,432 miles · Dec 8, 2017
EnginePower Train

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER IN ORDER FOR VEHICLE TO SHUT DOWN. THE VEHICLE WAS TAKEN TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) AND WAS INFORMED THAT THE ENGINE COOLING…

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TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER IN ORDER FOR VEHICLE TO SHUT DOWN. THE VEHICLE WAS TAKEN TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) AND WAS INFORMED THAT THE ENGINE COOLING SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS REFERRED TO THE LOCAL MAZDA DEALER. THE VEHICLE WAS TAKEN TO DEPAULA FORD (799 CENTRAL AVE, ALBANY, NY 10206) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,432.

NHTSA ODI #11053418

60,000 miles · Nov 25, 2017
Electrical SystemUnknown Or Other

WHEN I PUT MY CAR IN PARK AND GO TO TURN THE CAR OFF, IT WON'T TURN OFF. I THEN HAVE TO PUT IT IN REVERSE AND FORCEFULLY PUSH FORWARD AND LEFT (SOMETIMES 5+ TIMES) AND THEN EVENTUALLY IT WILL ALLOW ME TO TURN OFF THE CAR. I LOOKED IT UP ON THE INTERNET AND I SAW THAT THERE WERE MANY OTHERS HAVING THE SAME PROBLEM. MY CAR IS O…

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WHEN I PUT MY CAR IN PARK AND GO TO TURN THE CAR OFF, IT WON'T TURN OFF. I THEN HAVE TO PUT IT IN REVERSE AND FORCEFULLY PUSH FORWARD AND LEFT (SOMETIMES 5+ TIMES) AND THEN EVENTUALLY IT WILL ALLOW ME TO TURN OFF THE CAR. I LOOKED IT UP ON THE INTERNET AND I SAW THAT THERE WERE MANY OTHERS HAVING THE SAME PROBLEM. MY CAR IS ONLY 4 YEARS OLD AND THIS HAS BEEN HAPPENING FOR THE PAST YEAR.

NHTSA ODI #11048396

44,000 miles · Oct 30, 2017
Engine

THE CAR WILL NOT COMPLETELY SHUT OFF. WHEN PARKING THE PUSH BUTTON ON/OFF SWITCH IS PRESSED. THE CAR ENGINE SHUTS OFF BUT POWER IS STILL TURNED ON. THIS HAPPENS RANDOMLY. IT HAS TAKEN AS MUCH AS 20 MINS OF DRIVING IN A PARKING LOT TO TRY AND GET THE CAR TO SHUT OFF. FIRST NOTICED IN JUNE, IT IS NOT OCTOBER AND IT SEEMS TO HAVE G…

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THE CAR WILL NOT COMPLETELY SHUT OFF. WHEN PARKING THE PUSH BUTTON ON/OFF SWITCH IS PRESSED. THE CAR ENGINE SHUTS OFF BUT POWER IS STILL TURNED ON. THIS HAPPENS RANDOMLY. IT HAS TAKEN AS MUCH AS 20 MINS OF DRIVING IN A PARKING LOT TO TRY AND GET THE CAR TO SHUT OFF. FIRST NOTICED IN JUNE, IT IS NOT OCTOBER AND IT SEEMS TO HAVE GOTTEN WORSE.

NHTSA ODI #11041433

Mileage unknown · Oct 30, 2017
Air Bags

I RECEIVED A LEGAL NOTICE FOR DEFECTED AIRBAG( TAKATA AIRBAG INFLATORS) AND I BELIEVE THAT MY VEHICLE, MAZDA CX-5 IS ON YOUR RECALL LIST BUT WHEN I CONFIRMED WITH MAZDA DEALERSHIP, THEY TOLD ME THERE IS NO RECALL FOR AIRBAG. SO I WANT TO KNOW WHO IS CORRECT OR NOT. SINCE I RECEIVED THE NOTICE I'VE BEEN CONCERNING ABOUT IT.

NHTSA ODI #11041296

Official recalls

3

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Feb 3, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems