NO HEAT OR DEFROSTER ON 2002 JEEP GRAND CHEROKEE WAS TOLD BY DEALER THAT THE BLEND MOTOR NEEDED TO BE REPLACED AT COST OF MORE THAN $900.00. *NM
2002 Jeep Laredo
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Jeep Laredo do not stand out strongly from the model-year median of 23.
About this comparison →How this year compares
Owner complaints by model year
Compare all Laredo years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
49 reports with mileage · 31 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
80 reports1) WE WERE GOING ON A ROAD TRIP TO NE TENNESSEE WHEN THE WINDSHILED DEFROST FAILED. 2) THERE IS NO HOT AIR COMING OUT TO PROPERLY DEFROST THE WINDSHIELD WHICH AFFECTED OUR VISIBILITY IN THE MOUNTAINS. 3) TOOK IT TO THE DEALERSHIP TO GET AN ESTIMATE AND FOUND OUT THAT IT WAS GOING TO COST ~$900. I OPTED NOT TO GET IT DONE SI…
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1) WE WERE GOING ON A ROAD TRIP TO NE TENNESSEE WHEN THE WINDSHILED DEFROST FAILED. 2) THERE IS NO HOT AIR COMING OUT TO PROPERLY DEFROST THE WINDSHIELD WHICH AFFECTED OUR VISIBILITY IN THE MOUNTAINS. 3) TOOK IT TO THE DEALERSHIP TO GET AN ESTIMATE AND FOUND OUT THAT IT WAS GOING TO COST ~$900. I OPTED NOT TO GET IT DONE SINCE IT WAS SO MUCH. I WAS CHARGED $110 FOR THEM TO DIAGNOSE THE PROBLEM. *NM
1. ELECTRIC RADIATOR FAN FRACTURED 2. DAMAGED RADIATOR AND ENGINE 3. SPENT MORE THAN A THOUSAND DOLLARS ON REPAIR ON ALL THREE PARTS. *NM
HEATER BLEND DOORS BROKEN, HEATER BLOWS COLD AIR ALL THE TIME ON THE PASSENGERS SIDE OF THE VEHICLE. *NM
I HAVE A 02 JEEP GRAND CHEROKEE. CHRYSLER HAD A RECALL ON THE FRONT ROTORS IN 2004 AND WE HAD THEM REPLACED AT NO EXPENSES TO US. NOW TWO YEARS LATER THE SAME PROBLEM WITH THE ROTORS CAME BACK. WE CONTACTED CHRYSLER AND THEY WOULD NOT WARRANTY THE PROBLEM AGAIN. WE HAVE TO PAY FOR THE REPAIR COST OURSELVES. *NM
DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR ABOUT TWO INCHES FROM THE FLOOR BEFORE THE BRAKE ACTIVATED. THE DEALERSHIP WAS AWARE AND REPLACED A MASTER CYLINDER AND BRAKE PADS, BUT THE PROBLEM PERSISTED. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE…
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DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR ABOUT TWO INCHES FROM THE FLOOR BEFORE THE BRAKE ACTIVATED. THE DEALERSHIP WAS AWARE AND REPLACED A MASTER CYLINDER AND BRAKE PADS, BUT THE PROBLEM PERSISTED. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THERE WERE NO LIGHTS ILLUMINATED ON THE VEHICLE PRIOR TO THE INCIDENT.
ON 8/25/06 WE HEARD A LOUD POP UNDER THE HOOD AND THE JEEP STARTED TO OVERHEAT AND STOPPED THE CAR UNTIL IT COOLED DOWN, CHECKED THE WATER LEVELS. CALLED A MECHANIC TO CHECK IT OUT AND FOUND THAT THE BLADES FROM THE FAN WERE ALL GONE AND THE RADIATOR WAS DENTED AND THE FAN SHIELD WAS BROKEN. I CALLED THE DAIMLERCHRYSLER TOLL F…
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ON 8/25/06 WE HEARD A LOUD POP UNDER THE HOOD AND THE JEEP STARTED TO OVERHEAT AND STOPPED THE CAR UNTIL IT COOLED DOWN, CHECKED THE WATER LEVELS. CALLED A MECHANIC TO CHECK IT OUT AND FOUND THAT THE BLADES FROM THE FAN WERE ALL GONE AND THE RADIATOR WAS DENTED AND THE FAN SHIELD WAS BROKEN. I CALLED THE DAIMLERCHRYSLER TOLL FREE NUMBER AND WAS ON HOLD 45 MINUTES EACH TIME I CALLED, FINALLY SPOKE TO SOMEONE AND WAS TOLD WE HAD TO TAKE IT TO A DEALERSHIP TO GET A DIAGNOSIS IN ORDER TO DO AN INVESTIGATION. *NM
UPON IGNITION, RADIATOR FAN EXPLODED INTO PIECES RANDOMLY. FOUND MANY MANY OTHER INSTANCES OF THIS INCIDENT, AND ALL DEALERS AND REPRESENTATIVES OF CHRYSLER DENY ANY KNOWLEDGE OF THE INCIDENT. IT IS FOR A JEEP GRAND CHEROKEE. HERE IS YOUR REPORT: NHTSA CAMPAIGN ID NUMBER: 06V199000 - HIDE DETAILS RECALL DATE: 06/08/2006 C…
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UPON IGNITION, RADIATOR FAN EXPLODED INTO PIECES RANDOMLY. FOUND MANY MANY OTHER INSTANCES OF THIS INCIDENT, AND ALL DEALERS AND REPRESENTATIVES OF CHRYSLER DENY ANY KNOWLEDGE OF THE INCIDENT. IT IS FOR A JEEP GRAND CHEROKEE. HERE IS YOUR REPORT: NHTSA CAMPAIGN ID NUMBER: 06V199000 - HIDE DETAILS RECALL DATE: 06/08/2006 COMPONENT: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN UNITS AFFECTED: 146195 RECALL DATE: 06/08/2006 SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD. CONSEQUENCE: IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED. REMEDY: DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 146195 NOTES: JEEP GRAND CHEROKEE F25 PLEASE HELP! CAR IS UNUSABLE UNTIL THIS IS RESOLVED!
BRAKES HAVE BEEN SQUEAKING CONSTANTLY. I BROUGHT MY 2002 JEEP CHEROKEE TO THE DEALER 3 TIMES AND THEY HAVE YET TO FIX THE PROBLEM. ALSO MY CHECK ENGINE LIGHT HAS APPEARED TWICE AND I HAVE HAD TO PAY FOR THEM TO SIMPLY TURN IT OFF WHEN THERE WAS NO PROBLEM. I HAVE PAID WELL OVER $600 FOR THESE PROBLEMS AND I HAVE ONLY 29,000 M…
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BRAKES HAVE BEEN SQUEAKING CONSTANTLY. I BROUGHT MY 2002 JEEP CHEROKEE TO THE DEALER 3 TIMES AND THEY HAVE YET TO FIX THE PROBLEM. ALSO MY CHECK ENGINE LIGHT HAS APPEARED TWICE AND I HAVE HAD TO PAY FOR THEM TO SIMPLY TURN IT OFF WHEN THERE WAS NO PROBLEM. I HAVE PAID WELL OVER $600 FOR THESE PROBLEMS AND I HAVE ONLY 29,000 MILES ON THE CAR!!!!!!!! *JB
I WOULD LIKE TO KNOW WHY THE GOVERNMENT HAS NOT REQUIRED DAIMLER CHRYSLER TO HAVE A RECALL ON THIS PROBLEM, I HAVE READ MANY, MANY COMPLAINTS SENT TO YOU FOR THE SAME PROBLEM WHICH I NOW HAVE. I HAVE A 2002 GRAND JEEP LAREDO BOUGHT NEW IN 6/2002, I HAVE 26,300 MILES ON THE CAR AND I AM THE ONLY DRIVER. I TOOK IT IN FOR SERVICE …
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I WOULD LIKE TO KNOW WHY THE GOVERNMENT HAS NOT REQUIRED DAIMLER CHRYSLER TO HAVE A RECALL ON THIS PROBLEM, I HAVE READ MANY, MANY COMPLAINTS SENT TO YOU FOR THE SAME PROBLEM WHICH I NOW HAVE. I HAVE A 2002 GRAND JEEP LAREDO BOUGHT NEW IN 6/2002, I HAVE 26,300 MILES ON THE CAR AND I AM THE ONLY DRIVER. I TOOK IT IN FOR SERVICE ON 7/20/06. I HAVE BEEN HAVING SIGNIFICANT VIBRATIONS IN MY STEERING WHEEL WHEN GOING OVER 45 AND STEPPING ON THE BRAKE TO SLOW DOWN, I THOUGHT MY TIRES OR WHEELS WERE OUT OF BALANCE BUT THEY INFORMED ME I HAVE WARPED ROTORS WHICH NEED TO BE REPLACED AND ALSO THE BRAKE PADS AT A COST TO ME OF OVER FOUR HUNDRED DOLLARS. OBVIOUSLY IT IS A MANUFACTURING PROBLEM CAUSING THIS TO HAPPEN, AFTER ALL THE COMPLAINTS YOU HAVE RECEIVED ABOUT THIS I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL TO CORRECT THIS, I HAVE NOT HAD THE WORK DONE AS YET. I HAVE HAD MANY, MANY NEW CARS AND NEVER HAD A PROBLEM LIKE THIS, THIS IS THE FIRST DAIMLER CHRYSLER CAR I HAVE EVER OWNED & FOR SURE THE LAST. WAITING TO HEAR FROM YOU IN REGARDS TO THIS MATTER. THANK YOU. *NM
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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