IllustrationTHE DUAL CLIMATE CONTROL NO LONGER WORKS IN MY GRAND CHEROKEE....WHEN THE HEAT IS ON THE PASSENGER SIDE STILL GETS COLD AIR. I HAVE NOT FIXED THE PROBLEM AND AM NOT LOOKING FORWARD TO IT....BUT I WILL HAVE TO SOON. *TR
2002 Jeep Laredo
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Jeep Laredo do not stand out strongly from the model-year median of 23.
About this comparison →How this year compares
Owner complaints by model year
Compare all Laredo years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
110–25K
925–50K
1050–75K
775–100K
10100–150K
2150K+
49 reports with mileage · 31 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports2 fire reports3 injury reports
What owners actually said
80 reportsIN FEB. MY DRIVERS SIDE WINDOW QUIT WORKING AND STARTED FALLING DOWN NOW MY DRIVERS SIDE BACK WINDOW IS DOING THE SAME. THE TRANS WENT OUT LAST MONTH AND I ONLY HAVE 80,000 MILES. ALSO THE DRIVERS SIDE MIRRORS ARE BROKEN. MY JEEP IS FALLING APART. WHAT CAN BE DONE ABOUT IT. IT WILL COST ME THREE THOUSAND DOLLARS TO FIX MY TRA…
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IN FEB. MY DRIVERS SIDE WINDOW QUIT WORKING AND STARTED FALLING DOWN NOW MY DRIVERS SIDE BACK WINDOW IS DOING THE SAME. THE TRANS WENT OUT LAST MONTH AND I ONLY HAVE 80,000 MILES. ALSO THE DRIVERS SIDE MIRRORS ARE BROKEN. MY JEEP IS FALLING APART. WHAT CAN BE DONE ABOUT IT. IT WILL COST ME THREE THOUSAND DOLLARS TO FIX MY TRANS . MY WINDOWS ARE HELD IN PLACE WITH CARD BOARD PIECES AND MY MIRROR ALSO MY JEEP LOOKS LIKE JUNK. *TR
I BOUGHT A 2002 JEEP GRAND CHEROKEE AND 5 DAYS LATER THE PASSENGER SIDE WINDOW FELL INTO THE DOOR WHILE MY PREGNANT WIFE WAS DRIVING. HAD SHE BEEN DRIVING A LONG DISTANCE IN THE WINTER THIS COULD HAVE BEEN VERY DANGEROUS. I KNOW THAT MIGHT SOUND LIKE A LONG SHOT BUT IT COULD HAPPEN. *TR
MY RADIATOR FAN BROKE OFF THE MOTOR ON SUNDAY SEPTEMBER 9, 2007 AND I HAD IT TOWED TO TIRE KINGDOM SINCE THE DEALERSHIP WAS CLOSED. SO I CALLED GREENWAY CHRYSLER JEEPDODGE IN ORLANDO, FL ON SEPTEMBER 10, 2007 TO COMPARE PARTS PRICES FOR THE SHROWD ASSEMBLY AND RADIATOR FAN. THE DEALERSHIP PROCESS WERE MUCH LOWER SO I WAS GOING…
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MY RADIATOR FAN BROKE OFF THE MOTOR ON SUNDAY SEPTEMBER 9, 2007 AND I HAD IT TOWED TO TIRE KINGDOM SINCE THE DEALERSHIP WAS CLOSED. SO I CALLED GREENWAY CHRYSLER JEEPDODGE IN ORLANDO, FL ON SEPTEMBER 10, 2007 TO COMPARE PARTS PRICES FOR THE SHROWD ASSEMBLY AND RADIATOR FAN. THE DEALERSHIP PROCESS WERE MUCH LOWER SO I WAS GOING TO HAVE MY CAR TOWED THERE TO FIX BUT TIRE KINGDOM MATCHED THEIR PRICE. THE DEALERSHIP ASKED FOR MY MAKE, MODEL, YEAR AND VIN # TO ACCURATELY FIND THE PRICES. THE FOLLOWING DAY I RECEIVED THE RECALL NOTICE FOR THE EXACT PARTS I HAD FIXED AND PAID 839.00 FOR. I WAS EXTREMELY UPSET THAT I HAD SPECIFICALLY CALLED THE DEALERSHIP FOR PRICES FOR THOSE EXACT PARTS AND WAS NOT TOLD THAT IT WAS A RECALLED PART. I HAVE SINCE SUBMITTED MY BILL FOR REIMBURSEMENT BUT I AM EXTREMELY DISAPPOINTED IN THE CUSTOMER SERVICE THE JEEP DEALERSHIP GAVE ME. *TR
REAR SEAT BELT AND REAR FOLDING SEAT DID NOT LATCH PROPERLY. *AK
ONE COOL MORNING MY 2002 JEEP GRAND CHEROKEE LIMITED STOPPED BLOWING WARM AIR FROM PASSENGER SIDE VENTS. SEARCHING FOR A POSSIBLE SOLUTION TO MY PROBLEM, I COME TO THE CONCLUSION IT MIGHT BE MY BLEND DOOR ACTUATOR THAT HAS BROKEN. I AM UNABLE TO AFFORD THE REPAIRS ... DEALERSHIPS ARE QUOTING ME ALMOST $1300 TO FIX. I HAVE DON…
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ONE COOL MORNING MY 2002 JEEP GRAND CHEROKEE LIMITED STOPPED BLOWING WARM AIR FROM PASSENGER SIDE VENTS. SEARCHING FOR A POSSIBLE SOLUTION TO MY PROBLEM, I COME TO THE CONCLUSION IT MIGHT BE MY BLEND DOOR ACTUATOR THAT HAS BROKEN. I AM UNABLE TO AFFORD THE REPAIRS ... DEALERSHIPS ARE QUOTING ME ALMOST $1300 TO FIX. I HAVE DONE NOTHING TO CAUSE THIS PROBLEM. AFTER READING ARTICLE FROM MANY GRAND CHEROKEE OWNERS, THEY HAVE HAD THE SAME PROBLEM. THIS NEEDS TO BE TAKEN CARE OF SOON. *TR
HEATING SYSTEM NO LONGER DEFROSTED THE FRONT WINDSHIELD PROPERLY. FROM WHAT I UNDERSTAND THIS WAS A COMMON PROBLEM ON JEEPS EQUIPPED WITH DUAL CLIMATE CONTROL. BLENDER DOORS IN THE HEATING/COOLING SYSTEM FAILED AND AS A RESULT. PROPER HEAT WAS NOT ATTAINABLE TO DEFROST FRONT WINDSHIELD. THIS WAS HAZERDOUS, AND COULD CAUSE…
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HEATING SYSTEM NO LONGER DEFROSTED THE FRONT WINDSHIELD PROPERLY. FROM WHAT I UNDERSTAND THIS WAS A COMMON PROBLEM ON JEEPS EQUIPPED WITH DUAL CLIMATE CONTROL. BLENDER DOORS IN THE HEATING/COOLING SYSTEM FAILED AND AS A RESULT. PROPER HEAT WAS NOT ATTAINABLE TO DEFROST FRONT WINDSHIELD. THIS WAS HAZERDOUS, AND COULD CAUSE A CRASH IF THE DRIVER'S VISION OF THE ROAD BWAS IMPAIRED. *AK
(1)HOT/COLD AIR BLOWING BLEND DOOR FROM VENTS IS NOT WORKING. (2)AIR CIRCULATION BUTTON IS NOT WORKING PROPERLY. (3)DASHBOARD HAVE A CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN I TURN ON VENTILATION. (4)FRONT & REAR DIFFERENTIAL MAKE NOISES WHEN TURNING. *AK
I PURCHASED A 2002 JEEP GRAND CHEROKEE OVERLAND IN NOVEMBER 2005 AND BY MAY 2006 THE AIR CONDITIONING & HEAT STOPPED WORKING. DURING THE WINTER MONTHS I WAS UNABLE TO DRIVE THE VEHICLE BECAUSE OF RAPID FOGGING OF WINDOWS. I RECENTLY TOOK THE VEHICLE TO A JEEP DEALER TO HAVE SERVICE DONE, AND WAS INFORMED THAT THE BLEND DOORS NEE…
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I PURCHASED A 2002 JEEP GRAND CHEROKEE OVERLAND IN NOVEMBER 2005 AND BY MAY 2006 THE AIR CONDITIONING & HEAT STOPPED WORKING. DURING THE WINTER MONTHS I WAS UNABLE TO DRIVE THE VEHICLE BECAUSE OF RAPID FOGGING OF WINDOWS. I RECENTLY TOOK THE VEHICLE TO A JEEP DEALER TO HAVE SERVICE DONE, AND WAS INFORMED THAT THE BLEND DOORS NEEDED TO BE REPLACED AS WELL AS THE BLOWER. THIS WILL COST APPROXIMATELY $1300. THE CONSEQUENCES OF THIS HEATING AND AC FAILUREWERE MAINLY DUE TO FOGGING OF THE WINDOWS. WHILE DRIVING DURING CHANGING WEATHER CONDITIONS. THE WINDOWS WILL RAPIDLY FOG UP AND THE DEFROSTER WILL NOT WOR, K CAUSING A DANGER TO MYSELF AND THOSE AROUND ME. AS OF NOW I HAVE NOT REPAIRED THIS PROBLEM DUE TO THE HIGH COST.*AK
UPPER STEERING COLUMN BEARING FAILED. DRIVING BECAME DIFFICULT. LEFT BLINKER WOULD NOT SHUT OFF. ALMOST HAD AN ACCIDENT WHEN I TURNED INTO A RIGHT HAND EXIT LEAVING THE HIGHWAY. JEEP DEALER SAID THE WORN OUT BEARINGS GOT INTO THE TURN INDICATOR MECHANISM. *JB
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.